Page 3 - Service Provider Challenges and Needs; Support more quality sensitive services
Alcatel-Lucent 5530 Network Analyzer 3 With higher bit rates and triple-play services, the performance required from DSL lines is rising dramatically. Lines are being operated closer to their bit rate limit while real-time voice and video services are requiring greater line stability. As a result, y...
Page 5 - Supporting access operational best practices
Alcatel-Lucent 5530 Network Analyzer 5 The Alcatel-Lucent 5530 NA is a comprehensive line testing solution helping ensure that DSL loops meet quality and stability requirements for the successful deployment of high speed Internet and triple play services. With the Alcatel-Lucent 5530 NA, you can str...
Page 6 - Pro-active line management
Alcatel-Lucent 5530 Network Analyzer 6 Figure 3. Putting the call center at the core of your troubleshooting process Network operations center (second level support) Escalation DSL experts Call center (first level support) Customer service representative • Simplified customer line information • Guid...
Page 7 - Advanced and comprehensive
Alcatel-Lucent 5530 Network Analyzer 7 Advanced and comprehensive troubleshooting capability The Alcatel-Lucent 5530 NA provides a wide array of testing capabilities allowing you to detect, diagnose and troubleshoot any and all problems affecting customer lines. It will allow you to check line state...
Page 9 - Embedded line testing technologies; Figure 5. Comprehensive line testing technologies; How the Alcatel-Lucent 5530 NA works
Alcatel-Lucent 5530 Network Analyzer 9 Embedded line testing technologies The Alcatel-Lucent 5530 NA relies on several embedded testing technologies. The Single Ended Line Test (SELT) is a reflectometric test mainly aimed at measuring line length and locating line problems. Consequently, it is used ...
Page 10 - Coping with your evolving access network; Figure 6. Single testing solution for DSL and POTS
Alcatel-Lucent 5530 Network Analyzer 10 Coping with your evolving access network The Alcatel-Lucent access testing approach delivers testing capabilities in the Access nodes themselves, thus removing the need for test access matrices and costly external test-head solutions. Furthermore, as your acce...
Page 11 - Expert diagnostic system
Alcatel-Lucent 5530 Network Analyzer 11 Expert diagnostic system For more efficient troubleshooting, the Alcatel-Lucent 5530 NA integrates an expert system that analyses tests results and line operational parameters. The system in-cludes a knowledge base derived from Alcatel-Lucent’s DSL expertise a...
Page 12 - Adaptable customer care workflows; Figure 7. Customizable customer care workflows
Alcatel-Lucent 5530 Network Analyzer 12 Adaptable customer care workflows Thanks to the Alcatel-Lucent 5530 NA, your customer support team can now be put back into action and take a key role in the customer trouble resolution process. The product provides means for integrating DSL and POTS line trou...
Page 13 - Dynamic line management; Figure 8. Dynamic line profile management
Alcatel-Lucent 5530 Network Analyzer 13 Dynamic line management Dynamic line management is a capability provided by the Alcatel-Lucent 5530 NA, which greatly improves DSL line stability. With real-time services such as voice and video, line stability has become paramount. To enforce line stability, ...
Page 14 - Architecture; Figure 9. Alcatel-Lucent 5530 NA architecture overview; OSS and customer care integration
Alcatel-Lucent 5530 Network Analyzer 14 The Alcatel-Lucent 5530 NA runs in a clustered SUN server configu-ration, which provides the greatest scalability as your network evolves. The database provides high avail-ability due to the redundant master slave configuration. The Alcatel-Lucent 5530 NA inte...
Page 15 - Leveraging unprecedented access
Alcatel-Lucent 5530 Network Analyzer 15 Proven solution, adopted by more than 50 service providers To date, the Alcatel-Lucent 5530 NA has been deployed by more than 50 service providers worldwide and manages more than 25 million DSL lines. It has quickly become the essential DSL testing and quality...