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Manual ADTRAN 619500001-19A

Summary

Page 2 - Trademarks; 01 Explorer Boulevard

Trademarks Unified Communications Server 2 Copyright © 2009 ADTRAN, Inc. 619500001-19A Trademarks Any brand names and product names included in this manual are trademarks, registered trademarks, or trade names of their respective holders. To the Holder of the Manual The contents of this manual are c...

Page 3 - Conventions; Notes provide additional useful information.

Unified Communications Server Conventions 619500001-19A Copyright © 2009 ADTRAN, Inc. 3 Conventions Notes provide additional useful information. Cautions signify information that could prevent service interruption or damage to equipment. Warnings provide information that could prevent injury or enda...

Page 5 - Table of Contents

619500001-19A Copyright © 2009 ADTRAN, Inc. 5 Table of Contents 1 Installing NetVanta UC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 7 - Installing NetVanta UC Server; Introduction; Professionals and NetVanta trained professionals to; Unpacking the Software; • One NetVanta product CD

619500001-19A Copyright © 2009 ADTRAN, Inc. 7 1 Installing NetVanta UC Server Introduction This guide is written for installers who perform applicable hardware and software installations prior to configuration at the customer site. It assumes familiarity with general hardware and software installati...

Page 8 - Installing Hardware and Software; Installing the Intel Dialogic Card; You will need the following to install the Intel Dialogic card:; Make sure that the server is unplugged before you proceed.

Installing Hardware and Software Unified Communications Server 8 Copyright © 2009 ADTRAN, Inc. 619500001-19A Installing Hardware and Software To install the software, you need temporary use of the following: • Monitor • Keyboard • Mouse Connect the monitor, keyboard, and mouse to the server computer...

Page 9 - Preparing to Install the NetVanta UC Server; The following topics are covered in this section:

Unified Communications Server Preparing to Install the NetVanta UC Server 619500001-19A Copyright © 2009 ADTRAN, Inc. 9 3. If you disconnected any cables to open the chassis, reconnect all cables firmly. 4. Close the computer chassis. Preparing to Install the NetVanta UC Server The following topics ...

Page 10 - Minimum System Requirements; available online at; Do not install Microsoft SQL Server on the NetVanta UC Server; • Microsoft Windows 2003 Server

Preparing to Install the NetVanta UC Server Unified Communications Server 10 Copyright © 2009 ADTRAN, Inc. 619500001-19A Minimum System Requirements For installation, the server must meet the following minimum requirements outlined below. Limitations and Restrictions This section details the operati...

Page 11 - Starting the NetVanta UC Server; Power on the NetVanta UC Server to begin installation.; To start the UC server; Log in as Administrator using the password: callattendant.

Unified Communications Server Preparing to Install the NetVanta UC Server 619500001-19A Copyright © 2009 ADTRAN, Inc. 11 a result of a conflict between the Microsoft Exchange and Microsoft Outlook messaging application programming interface (MAPI) drivers. Do not install the UC client software on th...

Page 12 - and Time; Add the UC server as a member of the customer’s network domain.; Verifying the Internet Connection; • Microsoft Windows Small Business Server 2003 SP1 or later SP

Preparing to Install the NetVanta UC Server Unified Communications Server 12 Copyright © 2009 ADTRAN, Inc. 619500001-19A 3. Select Windows Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time . 4. Change the Date & Time and Time Zone options to match the cu...

Page 13 - Configuring Antivirus Software; Disabling the indexing service; To turn off the indexing service; right-click and select; Properties; The following folders

Unified Communications Server Preparing to Install the NetVanta UC Server 619500001-19A Copyright © 2009 ADTRAN, Inc. 13 Configuring Antivirus Software If you are installing antivirus software on the UC server platform, then ensure that it is configured to not interfere with the regular operation of...

Page 14 - Disabled; Installing Microsoft MAPI Connector; Integration with Microsoft; To install Microsoft Outlook software

Preparing to Install the NetVanta UC Server Unified Communications Server 14 Copyright © 2009 ADTRAN, Inc. 619500001-19A 3. Under Startup type, select Disabled . 4. Under Service status, select Stop . 5. Select Apply , and then select OK . Installing Microsoft MAPI Connector Integration with Microso...

Page 15 - Installing CTI Link/Tapi Software; Integrating; To install the Intel Dialogic software

Unified Communications Server Preparing to Install the NetVanta UC Server 619500001-19A Copyright © 2009 ADTRAN, Inc. 15 Installing CTI Link/Tapi Software Some PBX integrations may require additional hardware or software. Refer to the third-party integration guides available online at http://kb.adtr...

Page 16 - If any of the cards appear to be improperly configured, such as a

Preparing to Install the NetVanta UC Server Unified Communications Server 16 Copyright © 2009 ADTRAN, Inc. 619500001-19A To verify the installation of the Intel Dialogic cards • Through Windows Hardware Device Manager, verify that all of the Intel Dialogic cards reside in the Dialogic Springware Dev...

Page 17 - Run the manager to confirm the presence of the hardware.; Installing the Agent for IP Office Centralized Voicemail; The agent operates as follows:

Unified Communications Server Preparing to Install the NetVanta UC Server 619500001-19A Copyright © 2009 ADTRAN, Inc. 17 3. Install the software. 4. Run the manager to confirm the presence of the hardware. Installing the Agent for IP Office Centralized Voicemail The UC server can also work as a cent...

Page 18 - To install the agent; Start the agent installer application.; Running the Installation Wizard; for the

Running the Installation Wizard Unified Communications Server 18 Copyright © 2009 ADTRAN, Inc. 619500001-19A Before you install the agent, the host computer must have Avaya’s TAPI driver installed. The driver must be configured to point to the location of the IP Office unit at the remote site where ...

Page 19 - Installing Prerequisite Components; if; Prerequisite components

Unified Communications Server Running the Installation Wizard 619500001-19A Copyright © 2009 ADTRAN, Inc. 19 The UC Server Installation Wizard includes the following steps: Installing Prerequisite Components The UC server requires that prerequisite components are installed prior to installing UC ser...

Page 20 - Prerequisite components for Windows XP only; • On the; Preparing UC Server Installation

Running the Installation Wizard Unified Communications Server 20 Copyright © 2009 ADTRAN, Inc. 619500001-19A Prerequisite components for Windows XP only • Microsoft Windows Server 2003 SP1 Administration Tools Pack (download link provided in installer) • Microsoft .NET Framework 2.0 To automatically...

Page 21 - Installing NetVanta UC Server Software; Preparing to Configure the NetVanta UC Server; • Obtain the; License Key

Unified Communications Server Preparing to Configure the NetVanta UC Server 619500001-19A Copyright © 2009 ADTRAN, Inc. 21 Installing NetVanta UC Server Software After all the prerequisite components are successfully installed, the wizard prompts you to install UC server. Preparing to Configure the ...

Page 22 - To start the Server Configuration Wizard; Backup and Restore Procedures; NetVanta Unified Communications Server

Backup and Restore Procedures Unified Communications Server 22 Copyright © 2009 ADTRAN, Inc. 619500001-19A • Log onto the UC server as at least a local user with Administrative rights, preferably with domain Administrator privileges on the network. • Make sure UC server is connected to the PBX ports...

Page 23 - Appendix A. Downloading and Installing Administration Tools; NetVanta Unified Communications; To install remote administration tools for Windows Server 2008; From the list of available features, select

619500001-19A Copyright © 2009 ADTRAN, Inc. 23 Appendix A. Downloading and Installing Administration Tools This appendix provides details for some of the steps that appear in the NetVanta Unified Communications Server Installation Guide . To remotely administer UC Server, you must install remote adm...

Page 24 - Windows Vista; Remote Server Administration Tools Help

Windows Vista Unified Communications Server 24 Copyright © 2009 ADTRAN, Inc. 619500001-19A Windows Vista To download the Remote Server Administration Tools for Windows Vista 1. Go to www.microsoft.com . 2. Under Downloads & Trials , select Download Center . 3. Search for Administrator Tools Pack...

Page 25 - Windows XP; To download the Windows Server 2003 Administration Tools Pack; If the

Unified Communications Server Windows XP 619500001-19A Copyright © 2009 ADTRAN, Inc. 25 Windows XP You can download the Windows Server 2003 Administration Tools Pack for installing the Windows Server 2003 management tools onto Windows XP Professional or Windows Server 2003. To download the Windows S...

Page 27 - Appendix B. Managing Windows XP Built-In Firewall; NetVanta Unified Communications Server Installation Guide; To open the TCP ports; Enter the following name and TCP port numbers:

619500001-19A Copyright © 2009 ADTRAN, Inc. 27 Appendix B. Managing Windows XP Built-In Firewall This appendix provides details for managing the Windows XP built-in firewall which also appears in the NetVanta Unified Communications Server Installation Guide . The Server Installation Wizard automatic...