Acer 5220G - Manuals

ix Emergency calls Warning: You cannot make emergency calls through this device. To make an emergency call you shall dial out through your mobile phone or other telephone call system. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ...

x ENERGY STAR is a government program (public/private partnership) that gives people the power to protect the environment in a cost effective way and without sacrificing quality or product features. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficien...

xiii First things first We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: Basic care and tips for using your computer Turning your computer on and off To turn o...

xiv To turn the power off, do any of the following: • Use the Windows shutdown command Click on Start then click on Shut Down. • Use the power buttonYou can also shut down the computer by closing the display cover, or by pressing the sleep hotkey <Fn> + <F4>. Note: If you cannot power of...

xv Taking care of your battery pack Here are some ways to take care of your battery pack: • Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. • Do not tamper with batteries. Keep them away from children. • Dispose of used batteries accord...

Information for your safety and comfort iii Safety instructions iii Additional safety information vii Operating environment vii Medical devices vii Vehicles viii Potentially explosive environments viii Emergency calls ix Disposal instructions ix Tips and information for comfortable use x First thing...

1 Em powe ring Tech nology Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides access to the following utilities: All of the followin...

2 Em po w eri ng Te ch no lo g y Acer eNet Management Acer eNet Management helps you quickly connect to both wired and wireless networks in a variety of locations. To access this utility, select "Acer eNet Management" from the Empowering Technology toolbar or run the program from the Acer Em...

4 Em po w eri ng Te ch no lo g y Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select "Acer ePower Management" from the Empowering Technology toolbar, run the program from the Ace...

6 Em po w eri ng Te ch no lo g y Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external display device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display...

7 Em powe ring Tech nology Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also...

8 Em po w eri ng Te ch no lo g y Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data can't be stolen while your system is unattended. • Removable Storage Devices — includes USB dis...

10 Em po w eri ng Te ch no lo g y Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers....

12 Em po w eri ng Te ch no lo g y Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options.Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Prints and saves hardware spe...

13 Em powe ring Tech nology Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightne...

14 English Your Acer notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Front view # Item Description 1 Acer Crystal Eye Web camera for video communication. 2 Microphone Internal microphone for sound recordin...

15 Eng lis h Closed front view 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Easy-launch buttons Buttons for launching frequently used programs. See "Easy-launch buttons" on page 26 for more details. 5 Palmrest Comfortable support area for your hands ...

16 English Left view 3 5-in-1 card reader Accepts Secure Digital (SD, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card.Note: Only one card can operate at any given time. 4 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 pl...

18 English Right view Rear view # Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical dr...

19 Eng lis h Base view # Item Description 1 Memory compartment Houses the computer's main memory. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery to remove the battery pack. 4 Battery bay Houses the computer's battery pack. 5 Ventilation slots Enable the co...

20 English Specifications Operating system • Windows ® Vista ™ Business • Windows ® Vista ™ Home Premium • Windows ® Vista ™ Home Basic Platform AMD Better By Design program, featuring: • AMD Turion ™ 64 X2 dual-core mobile technology TL-66/TL-64/TL-60/TL-56/TL-52 (1 MB L2 cache, 2.3/2.2/2.0/1.8/1.6...

25 Eng lis h Indicators The computer has serveral easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. Icon Function Description Power Indicates the computer's power status. Battery Indicates the computer's battery status. Bluetooth Indica...

28 English Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following item...

30 English Using the keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions like...

31 Eng lis h Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functi...

32 English Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility.To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Functio...

33 Eng lis h Special keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1 Open a text editor or word processor. 2 Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the &l...

34 English Ejecting the optical (CD or DVD) drive tray Press the drive eject button to eject the optical drive tray when the computer is on. Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. Using a computer security lock The notebook comes wit...

35 Eng lis h Audio The computer comes with 32-bit Intel High Definition (HD) Audio, and dual stereo speakers. Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons. See "Hotkeys" on page 32 for more information on adjusting the speaker volume.

36 English Using the system utilities Acer Bio-Protection (for selected models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft® Windows® operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protecti...

37 Eng lis h NTI Shadow NTI Shadow allows users to schedule continuous backup jobs that copy the contents of one or more folders (the "backup source") to another location (the "backup destination"). The backup jobs are continuous because they are scheduled to regularly update the dat...

39 Eng lis h 3 Enjoy the convenience of a well-organized desktop. Note: Please ensure that the resolution setting of your second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. "Easy-...

41 Eng lis h Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator: • If it is not lit, no powe...

44 English To start the recovery process:1 Restart the system. 2 While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. 3 Refer to the onscreen instructions to perform system recovery. Important! This feature occupies 10 GB in a hidden partiti...

45 Eng lish En glish Battery pack The computer uses a battery pack that gives you long use between charges. Battery pack characteristics The battery pack has the following characteristics:• Employs current battery technology standards. • Delivers a battery-low warning. The battery is recharged whene...

46 En gli sh Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. If the computer is to be stored for more than two weeks, you are advised to remove the battery p...

47 Eng lish En glish To remove a battery pack: 1 Slide the battery release latch to release the battery. 2 Pull the battery from the battery bay. Charging the battery To charge the battery, first make sure that it is correctly installed in the battery bay. Plug the AC adapter into the computer, and ...

49 Eng lis h Taking your notebook PC with you This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1 Save any open files. 2 Remove any media, flop...

50 English Note: If the Sleep indicator is off, the computer has entered Hibernation mode and is turned off. If the power indicator is off but the Sleep indicator is on, the computer has entered Sleep mode. In both cases, press and release the power button to turn the computer back on. Note that the...

51 Eng lis h Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave th...

52 English Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling: • Always take the computer as carry-on luggage. • If possible, have the computer inspected by hand. Airport security X-ray machines are safe...

53 Eng lis h Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock A security keylock not...

54 English Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you press <F2> to enter the BIOS utility at boot-up. • Type the Supervisor Password and press <Enter> to acces...

55 Eng lis h Expanding through options Your notebook PC offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer...

56 English Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network. Fast Infrar...

58 English PC Card slot The Type II PC Card slot of the computer accepts PC Cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long ...

59 Eng lis h ExpressCard The ExpressCard is the newest version of the PC Card. It is a smaller and faster interface that further enhances the usability and expandability of your computer. ExpressCards support a vast number of expansion options, including flash memory card adapters, TV-tuners, Blueto...

60 English Installing memory Follow these steps to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. 2 Remove the screws from the memory cover; then lift up and remove the memory cover. 3 (a) Ins...

61 Eng lis h Enable disk-to-disk recovery To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value ...

62 English Note: To change the region code, insert a DVD movie of a different region into the DVD drive. Please refer to the online help for more information. Acer eRecovery Management Acer eRecovery Management is a tool to quickly backup and restore the system. You can create and save a backup of t...

63 Eng lis h 3 Follow the instructions on screen to complete the process. Burn backup disc Using the Burn Disc page of Acer eRecovery Management, you can burn the factory default image, a user backup image, the current system configuration, or an application backup image to CD or DVD.1 Press <Alt...

64 English Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized serv...

66 English Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installatio...

67 Eng lish Eng lis h and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique ...

68 English Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.If this equipment ...

69 Eng lish Eng lis h Notice for New Zealand 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provid...

70 English Laser compliance statement The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive.CLASS 1 LASER PRODUCTCAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.APPAREIL A LASER DE CLASSE ...

71 Eng lish Eng lis h Radio device regulatory notice Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only. General This product complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Dependin...

73 Eng lish Eng lis h List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slova...

75 Eng lish Eng lis h LCD panel ergonomic specifications Design viewing distance 500 mm Design inclination angle 0.0° Design azimuth angle 90.0° Viewing direction range class Class IV Screen tilt angle 85.0° Design screen illuminance • Illuminance level: [250 + (250cos α )] lx where α = 85° • Color:...

76 English Federal Communications Comission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including int...

79 Eng lis h Index A AC adapter caring for xiv audio adjusting the volume 35troubleshooting 42 B battery pack battery-low warning 48caring for xvcharacteristics 45charging 47checking charge level 47installing 46low conditions 48maximizing life 45optimizing 47removing 47using the first time 45 BIOS u...

V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...

VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Your Ac...

VIII Table of Contents External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . ....

IX Table of Contents FRU (Field Replaceable Unit) List 129 TravelMate 5520/5520G/5220/5220G Exploded Diagram . . . . . . . . . . . . . . . . . . . .130TravelMate 5520/5520G/5220/5220G Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Model Definition and Configuration 140 Test Co...

Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform and memory K AMD Turion™ 64 X2 dual-core mobile technology TL-66/TL-64/TL-60/TL-56/TL-52 (1 MB L2 cache, 2.3/2.2/2.0/1.8/1.6 GHz, 1600 MHz HyperTransport™ Bus) (for selected models) K Mobile AMD Sempron™ 3400+ (51...

Chapter 1 3 K Line-in jack K Microphone jack K Ethernet (RJ-45) port K Modem (RJ-11) port K DC-in jack for AC adaptor Environment K Temperature: j Operating: 5 °C to 35 °C j Non-operating: -20 °C to 65 °C K Humidity (non-condensing): j Operating: 20% to 80% j Non-operating: 20% to 80%

4 Chapter 1 System Block Diagram CLK GEN . 9 502 ICS LPRS ( 875 -605) RTM T 14.318 MHz AZALIA DDR II 533/667/800 32.768 KHz USB x 4 USB USB USB PCI Ex -4 1616 x HyperT ransport IN OUT PCI Ex -1 PCI Ex -1 Finger print SB 600 DDR SODIMM 2 DIMM 1 DIMM 2 MINI USB BlueT ooth USB 4 Port CCD M M .3/1.3 FIR...

Chapter 1 5 Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Acer CrystalEye 0.3 megapixel web camera for video communication. 3 Display screen A...

6 Chapter 1 Closed Front View 8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 9 Keyboard For entering data into your computer. 10 Power button Turns the computer on and off. Icon Item Description 1 Speakers Left and right ...

8 Chapter 1 Rear Panel Bottom Panel 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off. # Icon Item Description 1 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Modem (RJ-11) port Connects to a phone line. 3 DC-in jack Connects to an...

Chapter 1 9 Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. 2 Battery loc...

Chapter 1 11 Touchpad Basics The following teaches you how to use the touchpad: K Move your finger across the touchpad (2) to move the cursor. K Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the le...

Chapter 1 13 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...

14 Chapter 1 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Key Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of fu...

Chapter 1 15 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fun...

16 Chapter 1 Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the &...

Chapter 1 17 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides access to the following utilities: K Acer eNet Management hooks up t...

Chapter 1 19 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select "Acer ePower Management" from the Empowering Technology toolbar, run the program from the Acer Empowering Technol...

20 Chapter 1 To switch between power plans: 1. Select the power plan you wish to switch to from the drop-down list. 2. Click "Apply". To edit a power plan: Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed. You can also turn on/off system components ...

Chapter 1 21 connected to the system. For projectors and external devices that are not auto-detected, launch Acer ePresentation Management to choose an appropriate display setting. NOTE: If the restored resolution is not correct after disconnecting a projector, or you need to use an external resolut...

22 Chapter 1 The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption password. This password will be used to encrypt files by default, or you can choose to enter your own password when encrypting a file. NOTE: The password used to encrypt a fil...

Chapter 1 23 To use Acer eLock Management, the Empowering Technology password must be set first. Once set, you can apply locks to any of the devices types. Lock(s) will immediately be set without any reboot necessary, and will remain after rebooting, until removed. NOTE: If you lose the Empowering T...

24 Chapter 1 For more information, please refer to "Acer eRecovery Management" on page 61 in the AcerSystem User's Guide. NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disc" feature to burn a back...

Chapter 1 25 K Lets you set an asset tag for your system. Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Set...

26 Chapter 1 Using the System Utilities Acer Bio-Protection (for selected models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft® Windows® operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protec...

28 Chapter 1 Double (verticle), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned indepently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista ...

30 Chapter 1 Hardware Specifications and Configurations Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 110 .C Processor Item Specification CPU type AMD Turion™ 64 X2 dual-core mobile technology TL-66/TL-64/TL-60/TL-56/TL-52 (1 MB L2 cache, 2.3/2.2/2.0/1.8/1.6 GHz, 1600 MH...

Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...

40 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: K To choose a menu, use the left and right arrow keys. K To choose an item, use the up and down arrow keys. K To change the value of a parameter, pre...

Chapter 2 41 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...

42 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. P h o e n i x T r u s t e d C o r e ( t m ) S e t u p U t i l i t y M a i n I t e m S...

44 Chapter 2 Advanced The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option Infrared Port Enable or Disable the infrared port Option: Enabled or Disabled ASF Configuration Configure Alert St...

Chapter 2 45 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. PhoenixBIOS Setup Utility Information Main Boot Item Specif...

46 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...

Chapter 2 49 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x T r u s t e d C o r e ( t m ) S e t u p U t i l i t y M a ...

50 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ...

Chapter 2 51 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis...

52 Chapter 2 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can...

Chapter 3 57 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic disc...

58 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...

Chapter 3 59 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...

60 Chapter 3 Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position (1). 3. Slide and hold the battery release latch to the release position (2), then remove the battery from the main unit (3). Removing the SD dummy card 1. Push the SD dummy c...

Chapter 3 61 2. Pull it out from the slot (2). Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again (1) to pop out the PC dummy card (2). Remove the PC dummy card from the slot.

62 Chapter 3 3. Push the ExpressCard dummy card all the way in to eject it. 4. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. Remove...

Chapter 3 63 5. Use a plastic screw driver to carefully pry open the lower cover. 6. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on pa...

64 Chapter 3 6. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. Remove the tape hol...

Chapter 3 65 7. Move the antenna away from the WLAN board and remove the two screws (F) on the WLAN board to release the WLAN board. 8. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly. Removing the Hard Di...

66 Chapter 3 6. Disconnect the hard disk module from the connector by pulling on the mylar tab on the hard disk module. 7. Remove the hard disk module. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 8. Remove the four screws (G) as shown. 9. Remov...

Chapter 3 69 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Screw Part No. A M2.5 x L6 86.00E33.736 C M2 x L4 86.9A552.4R0 D M2.5 x L5 86.00E74.335 F M2 x L3 86.00C07.220 H M2.5 x L8 86.00E34.738 M A I N U N I T K E Y B O A R D M A I N B O A R D C x 2 M A I N U N I T D I S ...

70 Chapter 3 Removing the Modem Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63.. 4. See “Removing the WLAN Board Modules” on page 64.. 5. Remove the 2 screws (C) securing the modem card. 6. Lift partially to de...

Chapter 3 71 3. Disconnect the heatsink fan connector from FAN1 on the main board. 4. Remove the two screws (C) securing the heatsink fan module. 5. Remove the heatsink fan module from the main board. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 60. 2. See “Rem...

Chapter 3 73 4. Slide out and remove the heatsink module. a. For Discrete model, slide out and remove the heatsink. Removing the CPU 1. See “Removing the Battery Pack” on page 60.. 2. See “Removing the Lower Cover” on page 62.. 3. See “Removing the Heatsink Fan Module” on page 70.

74 Chapter 3 4. See “Removing the CPU and VGA Heatsink Module” on page 71. 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU, then remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the VGA...

Chapter 3 75 5. Remove the two screws (D) securing the VGA board. 6. Carefully remove the VGA board from the main board. Removing the Middle Cover and the Power Board 1. See “Removing the Battery Pack” on page 60. 2. Open the LCD screen all the way to facilitate the easy removal of the middle cover....

Chapter 3 77 6. Remove the Middle Cover together with the Power board. 7. Remove the one screw (F) securing the Power board to the middle cover, and remove the Power board from the middle cover. Removing the Keyboard 1. See “Removing the Battery Pack” on page 60.. 2. See “Removing the Middle Cover a...

Chapter 3 79 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the LCD Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the WLAN Board Modules” on page 64. 4. See “Removing the Middle Cover and th...

82 Chapter 3 Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. See “Removing the DIMM” on page ...

Chapter 3 85 Removing the Launch Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. See “Removing the DIMM” on page 63. 6. See “Removing...

86 Chapter 3 19. Remove the one screw (F) holding the launch board and remove the launch board from the upper cover. Removing theTouch Pad Board Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” ...

Chapter 3 89 23. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the main board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See...

Chapter 3 91 Removing the Speaker Modules 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. See “Removing the DIMM” on page 63. 6. See “Remov...

92 Chapter 3 21. Remove the four screws (C) holding the left and right speakers. 22. Remove the left and right speakers from the upper case. Removing the USB Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard d...

94 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Main Screw List Item Screw Part No. A M2.5 x L6 86.00E33.736 E M2.5 x L5 86.00F87.735 F M2 x L3 86.00C07.220 L C D M O D U L E L C D B E Z E L L E F T H I N G E R I G H T H I N G E A x 8 E x 1 E x 1 L C D A S S E M B LY L E...

Chapter 3 95 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on page 75. 6. See “Remo...

96 Chapter 3 Removing the LCD module with the Brackets 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on pa...

Chapter 3 97 Removing the Inverter Board and FPC Cable 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on pa...

98 Chapter 3 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on page 75. 6. See “R...

Chapter 3 99 10. Remove the two screws (E) securing the left and right hinge to the back cover. 11. Remove the left and right hinge from the back cover. Removing the Antennas 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on pa...

100 Chapter 3 12. Remove the tapes together with the antenna cables from the back cover. Removing the Internal Microphone and Web Camera 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board...

Chapter 4 103 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail...

104 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can ...

106 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following:...

Chapter 4 107 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat ...

Chapter 4 109 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ...

112 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cac...

Chapter 4 121 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exist...

122 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defe...

Chapter 5 123 Top View No. Description No. Description 1 Power Cable Connector 5 Fingerprint/Touchpad Connector 2 LCD Cable Connector 6 Bluetooth Connector 3 Touchpad Board Connector 7 Speaker Connector 4 Keyboard Connector Jumper and Connector Locations Chapter 5

124 Chapter 5 Bottom View No. Description No. Description 1 CPU 7 USB Connector 2 SATA Connector 8 Card Reader 3 PC Card Reader 9 Line-out jack 4 LAN Connector 10 Mic-in jack 5 CRT Connector 11 Headphone jack 6 1394 Connector

Chapter 5 125 Standard Operation Procedures of Password Bypassing and BIOS Recovery Bios/KBC update : The firmware are combined into one binary file and support both DOS and Windows mode update - DOS mode DO make sure you have plugged in the AC adapter to prevent flashing failure. Before flashing th...

Chapter 6 129 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 5710/5310 and Extensa 5610/5210. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, y...

Appendix A 140 TravelMate 5520/5520G/5220/5220G Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone AS5051ANWXMi AAP India LX.AV30C.002 AS5051ANWXMi LINPUSIL1 UMAC 1*512/80/6L/5R/CB_bg_0.3C_AN ATMK36 N14.1WXGAG SO512MBII5 N N80GB...

Appendix B 163 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these...

164 Appendix B Microsoft ® Windows ® Vista Environment Test Item Device Name CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19”, Sony TV Trinitron (S-Video) LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S95...

Appendix C 167 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our w...

Index 169 A AFLASH Utility 51 Antennas 99 Audio 34 B Battery Pack 60 BIOS 30 package 30 password control 30 ROM size 30 ROM type 30 vendor 30 Version 30 BIOS Supports protocol 30 BIOS Utility 39–51 Navigating 40 Onboard Device Configuration 46 Security 43, 45 System Security 50 Board Layout Top View...