Page 2 - Revision History
II Revision History Please refer to the table below for the updates made on TravelMate 5520/5520G/5220/5220G Series service guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific acti...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 7 - Table of Contents; System Specifications
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Your Ac...
Page 8 - Jumper and Connector Locations
VIII Table of Contents External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . ....
Page 9 - Model Definition and Configuration
IX Table of Contents FRU (Field Replaceable Unit) List 129 TravelMate 5520/5520G/5220/5220G Exploded Diagram . . . . . . . . . . . . . . . . . . . .130TravelMate 5520/5520G/5220/5220G Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Model Definition and Configuration 140 Test Co...
Page 11 - Features; Platform and memory; Chapter 1
Chapter 1 1 Features Below is a brief summary of the computer’s many feature: Platform and memory K AMD Turion™ 64 X2 dual-core mobile technology TL-66/TL-64/TL-60/TL-56/TL-52 (1 MB L2 cache, 2.3/2.2/2.0/1.8/1.6 GHz, 1600 MHz HyperTransport™ Bus) (for selected models) K Mobile AMD Sempron™ 3400+ (51...
Page 13 - Environment
Chapter 1 3 K Line-in jack K Microphone jack K Ethernet (RJ-45) port K Modem (RJ-11) port K DC-in jack for AC adaptor Environment K Temperature: j Operating: 5 °C to 35 °C j Non-operating: -20 °C to 65 °C K Humidity (non-condensing): j Operating: 20% to 80% j Non-operating: 20% to 80%
Page 14 - System Block Diagram; SB; MXM; ATI; omona; Rev; RS; HDD
4 Chapter 1 System Block Diagram CLK GEN . 9 502 ICS LPRS ( 875 -605) RTM T 14.318 MHz AZALIA DDR II 533/667/800 32.768 KHz USB x 4 USB USB USB PCI Ex -4 1616 x HyperT ransport IN OUT PCI Ex -1 PCI Ex -1 Finger print SB 600 DDR SODIMM 2 DIMM 1 DIMM 2 MINI USB BlueT ooth USB 4 Port CCD M M .3/1.3 FIR...
Page 15 - Your Acer Notebook tour; Front View
Chapter 1 5 Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Acer CrystalEye 0.3 megapixel web camera for video communication. 3 Display screen A...
Page 16 - Closed Front View
6 Chapter 1 Closed Front View 8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 9 Keyboard For entering data into your computer. 10 Power button Turns the computer on and off. Icon Item Description 1 Speakers Left and right ...
Page 18 - Rear Panel
8 Chapter 1 Rear Panel Bottom Panel 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off. # Icon Item Description 1 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Modem (RJ-11) port Connects to a phone line. 3 DC-in jack Connects to an...
Page 19 - Indicators
Chapter 1 9 Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. 2 Battery loc...
Page 21 - Touchpad Basics
Chapter 1 11 Touchpad Basics The following teaches you how to use the touchpad: K Move your finger across the touchpad (2) to move the cursor. K Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the le...
Page 23 - Using the Keyboard; Lock Keys and embedded numeric keypad
Chapter 1 13 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...
Page 24 - Windows Keys
14 Chapter 1 Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Key Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of fu...
Page 25 - Hot Keys
Chapter 1 15 Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fun...
Page 26 - Special Key; The Euro symbol; The US dollar sign
16 Chapter 1 Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the &...
Page 27 - Acer Empowering Technology; Empowering Technology password; Acer eNet Management
Chapter 1 17 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides access to the following utilities: K Acer eNet Management hooks up t...
Page 29 - Acer ePower Management
Chapter 1 19 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select "Acer ePower Management" from the Empowering Technology toolbar, run the program from the Acer Empowering Technol...
Page 30 - Acer ePresentation Management
20 Chapter 1 To switch between power plans: 1. Select the power plan you wish to switch to from the drop-down list. 2. Click "Apply". To edit a power plan: Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed. You can also turn on/off system components ...
Page 31 - Acer eDataSecurity Management
Chapter 1 21 connected to the system. For projectors and external devices that are not auto-detected, launch Acer ePresentation Management to choose an appropriate display setting. NOTE: If the restored resolution is not correct after disconnecting a projector, or you need to use an external resolut...
Page 32 - Acer eLock Management
22 Chapter 1 The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption password. This password will be used to encrypt files by default, or you can choose to enter your own password when encrypting a file. NOTE: The password used to encrypt a fil...
Page 33 - Acer eRecovery Management
Chapter 1 23 To use Acer eLock Management, the Empowering Technology password must be set first. Once set, you can apply locks to any of the devices types. Lock(s) will immediately be set without any reboot necessary, and will remain after rebooting, until removed. NOTE: If you lose the Empowering T...
Page 34 - Acer eSettings Management
24 Chapter 1 For more information, please refer to "Acer eRecovery Management" on page 61 in the AcerSystem User's Guide. NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disc" feature to burn a back...
Page 35 - Windows Mobility Center
Chapter 1 25 K Lets you set an asset tag for your system. Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Set...
Page 36 - Using the System Utilities; NTI Shadow
26 Chapter 1 Using the System Utilities Acer Bio-Protection (for selected models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft® Windows® operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protec...
Page 38 - Launch Manager
28 Chapter 1 Double (verticle), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned indepently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista ...
Page 40 - Hardware Specifications and Configurations
30 Chapter 1 Hardware Specifications and Configurations Throttling 50%: On= 99 C; OFF=93 C OS shut down at 105 C; H/W shot down at 110 .C Processor Item Specification CPU type AMD Turion™ 64 X2 dual-core mobile technology TL-66/TL-64/TL-60/TL-56/TL-52 (1 MB L2 cache, 2.3/2.2/2.0/1.8/1.6 GHz, 1600 MH...
Page 49 - BIOS Setup Utility; P h o e n i x T r u s t e d C o r e ( t m ) S e t u p U t i l i t y; System Utilities; Chapter 2
Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problem...
Page 50 - Navigating the BIOS Utility
40 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: K To choose a menu, use the left and right arrow keys. K To choose an item, use the up and down arrow keys. K To change the value of a parameter, pre...
Page 51 - Information
Chapter 2 41 Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU...
Page 52 - Main
42 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. P h o e n i x T r u s t e d C o r e ( t m ) S e t u p U t i l i t y M a i n I t e m S...
Page 54 - Advanced
44 Chapter 2 Advanced The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option Infrared Port Enable or Disable the infrared port Option: Enabled or Disabled ASF Configuration Configure Alert St...
Page 55 - Security
Chapter 2 45 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. PhoenixBIOS Setup Utility Information Main Boot Item Specif...
Page 56 - Setting a Password
46 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may...
Page 59 - Boot
Chapter 2 49 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. P h o e n i x T r u s t e d C o r e ( t m ) S e t u p U t i l i t y M a ...
Page 60 - Exit
50 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ...
Page 61 - BIOS Flash Utility
Chapter 2 51 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: K New versions of system programs K New features or options K Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis...
Page 62 - Remove HDD/BIOS Utility
52 Chapter 2 Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can...
Page 67 - Machine Disassembly and Replacement
Chapter 3 57 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat for preventing electrostatic disc...
Page 68 - General Information; Pre-disassembly Instructions
58 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system ...
Page 69 - External Module Disassembly Process; External Modules Disassembly Flowchart; E X T E R N A L M O D U L E D I S A S S E M B LY
Chapter 3 59 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main ...
Page 70 - Removing the Battery Pack; Removing the SD dummy card
60 Chapter 3 Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position (1). 3. Slide and hold the battery release latch to the release position (2), then remove the battery from the main unit (3). Removing the SD dummy card 1. Push the SD dummy c...
Page 71 - Removing the PC and ExpressCard dummy cards
Chapter 3 61 2. Pull it out from the slot (2). Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again (1) to pop out the PC dummy card (2). Remove the PC dummy card from the slot.
Page 72 - Removing the Lower Cover
62 Chapter 3 3. Push the ExpressCard dummy card all the way in to eject it. 4. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. Remove...
Page 73 - Removing the DIMM
Chapter 3 63 5. Use a plastic screw driver to carefully pry open the lower cover. 6. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on pa...
Page 74 - Removing the WLAN Board Modules
64 Chapter 3 6. Remove the DIMM module. Removing the WLAN Board Modules 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. Remove the tape hol...
Page 75 - Removing the Hard Disk Drive Module
Chapter 3 65 7. Move the antenna away from the WLAN board and remove the two screws (F) on the WLAN board to release the WLAN board. 8. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly. Removing the Hard Di...
Page 76 - Removing the Optical Drive Module
66 Chapter 3 6. Disconnect the hard disk module from the connector by pulling on the mylar tab on the hard disk module. 7. Remove the hard disk module. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 8. Remove the four screws (G) as shown. 9. Remov...
Page 79 - Main Unit Disassembly Process; Main Unit Disassembly Flowchart; M A I N U N I T D I S A S S E M B LY
Chapter 3 69 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Screw Part No. A M2.5 x L6 86.00E33.736 C M2 x L4 86.9A552.4R0 D M2.5 x L5 86.00E74.335 F M2 x L3 86.00C07.220 H M2.5 x L8 86.00E34.738 M A I N U N I T K E Y B O A R D M A I N B O A R D C x 2 M A I N U N I T D I S ...
Page 80 - Removing the Modem Board; Removing the Heatsink Fan Module
70 Chapter 3 Removing the Modem Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63.. 4. See “Removing the WLAN Board Modules” on page 64.. 5. Remove the 2 screws (C) securing the modem card. 6. Lift partially to de...
Page 81 - Removing the CPU and VGA Heatsink Module
Chapter 3 71 3. Disconnect the heatsink fan connector from FAN1 on the main board. 4. Remove the two screws (C) securing the heatsink fan module. 5. Remove the heatsink fan module from the main board. Removing the CPU and VGA Heatsink Module 1. See “Removing the Battery Pack” on page 60. 2. See “Rem...
Page 83 - Removing the CPU
Chapter 3 73 4. Slide out and remove the heatsink module. a. For Discrete model, slide out and remove the heatsink. Removing the CPU 1. See “Removing the Battery Pack” on page 60.. 2. See “Removing the Lower Cover” on page 62.. 3. See “Removing the Heatsink Fan Module” on page 70.
Page 84 - Removing the VGA board (for Discrete model only)
74 Chapter 3 4. See “Removing the CPU and VGA Heatsink Module” on page 71. 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU, then remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the VGA...
Page 85 - Removing the Middle Cover and the Power Board
Chapter 3 75 5. Remove the two screws (D) securing the VGA board. 6. Carefully remove the VGA board from the main board. Removing the Middle Cover and the Power Board 1. See “Removing the Battery Pack” on page 60. 2. Open the LCD screen all the way to facilitate the easy removal of the middle cover....
Page 87 - Removing the Keyboard
Chapter 3 77 6. Remove the Middle Cover together with the Power board. 7. Remove the one screw (F) securing the Power board to the middle cover, and remove the Power board from the middle cover. Removing the Keyboard 1. See “Removing the Battery Pack” on page 60.. 2. See “Removing the Middle Cover a...
Page 89 - Removing the LCD Module
Chapter 3 79 5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the LCD Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the WLAN Board Modules” on page 64. 4. See “Removing the Middle Cover and th...
Page 92 - Separating the Upper Case from the Lower Case
82 Chapter 3 Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. See “Removing the DIMM” on page ...
Page 95 - Removing the Launch Board
Chapter 3 85 Removing the Launch Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. See “Removing the DIMM” on page 63. 6. See “Removing...
Page 96 - Removing theTouch Pad Board Module
86 Chapter 3 19. Remove the one screw (F) holding the launch board and remove the launch board from the upper cover. Removing theTouch Pad Board Module 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” ...
Page 99 - Removing the main board
Chapter 3 89 23. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the main board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See...
Page 101 - Removing the Speaker Modules
Chapter 3 91 Removing the Speaker Modules 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard dummy cards” on page 61. 4. See “Removing the Lower Cover” on page 62. 5. See “Removing the DIMM” on page 63. 6. See “Remov...
Page 102 - Removing the USB Board
92 Chapter 3 21. Remove the four screws (C) holding the left and right speakers. 22. Remove the left and right speakers from the upper case. Removing the USB Board 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the SD dummy card” on page 60. 3. See “Removing the PC and ExpressCard d...
Page 104 - LCD Module Disassembly Process; LCD Module Disassembly Flowchart; L C D M O D U L E D I S A S S E M B LY
94 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Main Screw List Item Screw Part No. A M2.5 x L6 86.00E33.736 E M2.5 x L5 86.00F87.735 F M2 x L3 86.00C07.220 L C D M O D U L E L C D B E Z E L L E F T H I N G E R I G H T H I N G E A x 8 E x 1 E x 1 L C D A S S E M B LY L E...
Page 105 - Removing the LCD Bezel
Chapter 3 95 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on page 75. 6. See “Remo...
Page 106 - Removing the LCD module with the Brackets
96 Chapter 3 Removing the LCD module with the Brackets 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on pa...
Page 107 - Removing the Inverter Board and FPC Cable
Chapter 3 97 Removing the Inverter Board and FPC Cable 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on pa...
Page 108 - Removing the LCD Brackets; Removing the Left and Right Hinge
98 Chapter 3 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board Modules” on page 64. 5. See “Removing the Middle Cover and the Power Board” on page 75. 6. See “R...
Page 109 - Removing the Antennas
Chapter 3 99 10. Remove the two screws (E) securing the left and right hinge to the back cover. 11. Remove the left and right hinge from the back cover. Removing the Antennas 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on pa...
Page 110 - Removing the Internal Microphone and Web Camera
100 Chapter 3 12. Remove the tapes together with the antenna cables from the back cover. Removing the Internal Microphone and Web Camera 1. See “Removing the Battery Pack” on page 60. 2. See “Removing the Lower Cover” on page 62. 3. See “Removing the DIMM” on page 63. 4. See “Removing the WLAN Board...
Page 113 - Troubleshooting; Chapter 4
Chapter 4 103 Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail...
Page 114 - System Check Procedures; External Diskette Drive Check
104 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can ...
Page 116 - Check the Power Adapter
106 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following:...
Page 117 - Check the Battery Pack; Touchpad Check
Chapter 4 107 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat ...
Page 119 - Index of Error Messages
Chapter 4 109 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh ...
Page 122 - Phoenix BIOS Beep Codes
112 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cac...
Page 131 - Intermittent Problems
Chapter 4 121 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exist...
Page 132 - Undetermined Problems
122 Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defe...
Page 133 - Top View; Chapter 5
Chapter 5 123 Top View No. Description No. Description 1 Power Cable Connector 5 Fingerprint/Touchpad Connector 2 LCD Cable Connector 6 Bluetooth Connector 3 Touchpad Board Connector 7 Speaker Connector 4 Keyboard Connector Jumper and Connector Locations Chapter 5
Page 134 - Bottom View
124 Chapter 5 Bottom View No. Description No. Description 1 CPU 7 USB Connector 2 SATA Connector 8 Card Reader 3 PC Card Reader 9 Line-out jack 4 LAN Connector 10 Mic-in jack 5 CRT Connector 11 Headphone jack 6 1394 Connector
Page 135 - Password Bypassing and Bios Recovery :
Chapter 5 125 Standard Operation Procedures of Password Bypassing and BIOS Recovery Bios/KBC update : The firmware are combined into one binary file and support both DOS and Windows mode update - DOS mode DO make sure you have plugged in the AC adapter to prevent flashing failure. Before flashing th...
Page 139 - Chapter 6
Chapter 6 129 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 5710/5310 and Extensa 5610/5210. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, y...
Page 150 - Appendix A
Appendix A 140 TravelMate 5520/5520G/5220/5220G Series Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone AS5051ANWXMi AAP India LX.AV30C.002 AS5051ANWXMi LINPUSIL1 UMAC 1*512/80/6L/5R/CB_bg_0.3C_AN ATMK36 N14.1WXGAG SO512MBII5 N N80GB...
Page 173 - Test Compatible Components; Appendix B
Appendix B 163 This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these...
Page 174 - Microsoft
164 Appendix B Microsoft ® Windows ® Vista Environment Test Item Device Name CRT Port Test CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19”, Sony TV Trinitron (S-Video) LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S95...
Page 177 - Online Support Information; Appendix C
Appendix C 167 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our w...
Page 179 - Index
Index 169 A AFLASH Utility 51 Antennas 99 Audio 34 B Battery Pack 60 BIOS 30 package 30 password control 30 ROM size 30 ROM type 30 vendor 30 Version 30 BIOS Supports protocol 30 BIOS Utility 39–51 Navigating 40 Onboard Device Configuration 46 Security 43, 45 System Security 50 Board Layout Top View...
