Page 3 - When You First Plug in; Additional Features; Star Codes
Table of Contents i Table of Contents Introduction .................................. 1 Phone Features .......................... 1General Requirements ................ 1Documentation ............................ 1Installation and Set-up ................ 1 Getting Started ..............................
Page 4 - Introduction; Phone Features; Phone Administration Guide; Documentation; Aastra 480i Installation Guide; Installation and Set-up; Installation Guide
1 Model 480i SIP User Guide Introduction Introduction This 480i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 480i has all the features of a regular business set and more, allowing you to make and receive calls, transfer, conference and more. Phone ...
Page 5 - Getting Started; Updating Your Phone; Updating Config; Start up Screens; Network Disconnected; Network disconnected; Connecting to the Network
Model 480i SIP User Guide 2 Getting Started Getting Started When You First Plug in Your Phone The 480i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the Þ rst time you plug in your phone and every time you restart your phone. The Þ rst scr...
Page 6 - Restarting Your Phone; Show; Customizing Your
3 Model 480i SIP User Guide Getting Started Restarting Your Phone You may want to restart your phone to check for updates for your phone on the server. You may also need to restart your phone if you have been asked to do so by your network or system administrator, or if you are having problems with ...
Page 7 - Customizing Your Phone; Setting Your Options; Aastra; To Find Your Phone’s IP Address
Model 480i SIP User Guide 4 Customizing Your Phone Customizing Your Phone Setting Your Options Pressing the £ button gives you a list of con Þ guration options. You can also change these options in your phone through the Aastra 480i Web Client. Refer to the Aastra 480i Installation Guide for informa...
Page 8 - Hard keys; Icom and Conf; Softkeys as Line/Call Appearances
5 Model 480i SIP User Guide Using the 480i Phone Using the 480i Phone Hard keys There are hard keys on your phone, such as Hold, Redial, Xfer, Icom and Conf that are con Þ gured for these call-handling features. These keys are static and cannot be reprogrammed or changed. They are located in two dif...
Page 9 - More; Customized Softkeys
Model 480i SIP User Guide 6 Using the 480i Phone Softkeys Your 480i has 6 softkey access buttons, 3 on either side of the phone’s display. The softkey menus will change depending on the phone’s state, displaying relevant softkeys only. Idle State The Idle State menu appears when your phone is not in...
Page 10 - Model 480i SIP User Guide; Multiple Line and Call; Joe Smith; Icon
7 Model 480i SIP User Guide Using the 480i Phone Softkeys as Line/Call Appearances Your system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearanc...
Page 11 - Connected State; Drop; Connected
Model 480i SIP User Guide 8 Using the 480i Phone Depending upon how the phone has been con Þ gured, the maximum number of total line/call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys). If all line/call appearances have been set up for the same ...
Page 12 - Making Calls; Customizing; Dial; Dialing a Number Live; Backspace
9 Model 480i SIP User Guide Making Calls Making Calls Depending upon how you have set the Live DialPad option in your phone, your phone will either dial the digits as soon as they are pressed or collect the digits on the screen before dialing. See the section “ Customizing your phone ” in the Aastra...
Page 13 - Using Handsfree Speakerphone; Aastra 480i Installation; Using a Headset; Advanced; Aastra 480i Installa-
Model 480i SIP User Guide 10 Making Calls Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the speaker or speaker/headset audio mode. For more information on how to set this audio option in your phone...
Page 14 - Redial; Mute; Receiving Calls; Answering an Incoming Call; Pickup; Ring
11 Model 480i SIP User Guide Making Calls Redial Press the ∑ button to auto- matically dial the most recently dialled number you were connected to that was dialled from the phone. Mute Press the a button to mute handset, headset or handsfree. The speaker light will ß ash slowly and the text “ Mute ”...
Page 15 - Handling Calls; Placing a Call on Hold; Hold; When on Hold; Transferring a Call; Blind Transfer
Model 480i SIP User Guide 12 Handling Calls Handling Calls When you are connected to a call, you can use the hard keys on the phone to transfer, conference or place a call on hold. Placing a Call on Hold When you place a call on hold, only your phone can retrieve the call. To place a call on hold: 1...
Page 16 - Conferencing Calls; Next
13 Model 480i SIP User Guide Handling Calls 4. If you do not wish to transfer the call, place the handset back on hook or press the k button. To go back to the original call, press the line/call appear-ance button for the held call. 5. To complete the transfer, you can press the } button again. Conf...
Page 17 - Picking up Calls; Ending Calls
Model 480i SIP User Guide 14 Additional Features Picking up Calls If you are juggling multiple calls, you can scroll through call information by pressing the 3 and 4 navigation keys. If you wish to connect to an incoming call or re-connect to a call you placed on hold, press the line/call appearance...
Page 18 - Troubleshooting; Why is my display blank?
15 Model 480i SIP User Guide Troubleshooting Troubleshooting Why is my display blank? Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to p...
Page 19 - Customizations on Your Phone; Password; Aastra SIP 480i IP Phone
Model 480i SIP User Guide 16 Troubleshooting How do I find the IP address of my phone? Instructions on where to Þ nd the IP address of your phone can be found in this guide in the “ Customizations on Your Phone ” section under “ Getting Started ”. How do I change my User Password for the Aastra 480i...
Page 20 - Limited Warranty; Exclusions; In North America; In North America
17 Model 480i SIP User Guide Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy,...
