Page 3 - Contact Information; What to Expect when Contacting Company
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 3 of 34 6th Edition (August 2014) © Copyright 2014 Aastra USA Inc. All rights reserved. Information in this manual may change with product revisions. Aast...
Page 4 - Table of
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 4 of 34 Table of Contents 6th Edition (August 2014) .........................................................................................................
Page 5 - Table of Figures
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 5 of 34 Table of Figures Figure 1 Explorer Search Box with URL ..............................................................................................
Page 6 - Overview; Administration Modes; Basic OpEasy Admin; Advanced OpEasy Admin; Basic Provisioning
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 6 of 34 1 Overview The primary purpose of the OpEasy® Provisioning application is to simplify the process of adding users, features, and devices to the Cl...
Page 7 - Logging In; User Name; Provisioning
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 7 of 34 2 Logging In Your system administrator will provide your username and password. Your system administrator will also provide the URL for your login...
Page 8 - Adding a Single User; User Add Page
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 8 of 34 3 Adding a Single User This chapter describes the process of adding a single Clearspan user. When a new user is created, an email goes out to the ...
Page 10 - OK; Optional Tab; Optional
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 10 of 34 Figure 6 Show/Hide Details 12) Click OK . You can click OK without viewing the other tabs, or you can go to the Optional tab and Phones tab. If y...
Page 11 - Phones Tab; Phones; Restart Selected Phones; View Template; SCA Options
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 11 of 34 Figure 7 User Add Page – Optional Tab 3.1.2 Phones Tab Click on the Phones tab of the User Add page to view or change the Phone Configuration and...
Page 13 - User: Primary Phone Device View
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 13 of 34 3.1.3 User: Primary Phone Device View The User: Primary Phone Device View page is read only and has five sections, as follows. Figure 9 User: Pri...
Page 14 - User: Phone Template Page
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 14 of 34 3.1.4 User: Phone Template Page The User: Phone Template page is read only. This display is the phone device/template of this user’s phone. The f...
Page 15 - SCA Options Tab; New User E-mail Notification
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 15 of 34 3.1.5 SCA Options Tab Shared Call Appearances are created by advanced administrators. When you click on the SCA Options button, the SCA-related s...
Page 17 - Modifying a Single User; Edit
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 17 of 34 4 Modifying a Single User The User Modify page displays when you access a user after it is created. The options are the same as in the User Add p...
Page 18 - Deleting a Single User
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 18 of 34 5 Deleting a Single User You can delete a user after it has been created. 1) From the main menu, select Provisioning and then Users . 2) Click Se...
Page 19 - Adding Multiple Users with Import; Opening a Worksheet; Import; Open
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 19 of 34 6 Adding Multiple Users with Import One or more Clearspan users can be added, deleted, or modified by importing Microsoft Excel worksheets into t...
Page 20 - Adding Users in the Worksheet
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 20 of 34 6) Click Enable Content . The worksheet is now available for editing as shown in the following figure. Figure 16 Clearspan Import Worksheet The f...
Page 21 - Ok
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 21 of 34 4) Click in the Department column and select the Department , if necessary, from the drop-down list. 5) Enter an available Phone Number . The Sys...
Page 22 - Correcting Validation Failures; Importing the Worksheet
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 22 of 34 6.3 Correcting Validation Failures If validation fails, three things happen: The text “Failed, invalid” followed by the date and time of valida...
Page 24 - Viewing Import Results; Users Tab
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 24 of 34 10) Click Refresh while processing is active to get status updates. The “Import Basic completed successfully” message displays when processing is...
Page 25 - Voicemail Tab; Success; Error Examples on the Results Worksheet
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 25 of 34 6.5.2 Voicemail Tab The Voicemail tab appears when at least one user is created that specifies a VMail account type. As shown in Figure 23, the S...
Page 26 - Results; Email Last Results; Email Results; Retrieve Last Report; Retrieve Report
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 26 of 34 Figure 25 Validation Status Column - Failure 6.5.4 Results Results can be retrieved immediately or sent by E-mail. The E-mail parameters on the I...
Page 27 - Removing Multiple Users with Import
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 27 of 34 7 Removing Multiple Users with Import If you have used a worksheet in the past to add multiple users, you can use that same worksheet and change ...
Page 28 - Refresh
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 28 of 34 Figure 29 Remove User Worksheet Process Starting 11) Click Refresh to view the progress messages. The “Import Basic completed successfully” messa...
Page 29 - Scheduling an Import
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 29 of 34 8 Scheduling an Import You can schedule an Import on the Import page after you have selected a worksheet to process. The Scheduling page displays...
Page 32 - Viewing Scheduled Imports; Scheduling; Scheduled Task
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 32 of 34 Figure 37 Status Section 8.1 Viewing Scheduled Imports The Scheduling page displays imports and exports that have been scheduled to run now or on...
Page 34 - Restarting a Scheduled Import
Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006 2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 34 of 34 Figure 41 Scheduling Results – Basic Import 8.2 Restarting a Scheduled Import 1) From the main menu, select Provisioning and then Scheduling . 2)...
