3Com NETBuilder II - Manuals

1-2 Installation Before Installing the HSSI Module 3. Verify that you have received all the contents. When you purchase the HSSI module, you receive the following: ■ HSSI module ■ NETBuilder II HSSI Module Installation Guide If an item is missing from an undamaged carton, contact your network suppli...

Installation 1-3 Installing the HSSI Module Installing the HSSI Module Use this procedure to install the HSSI module into the NETBuilder II base system. You will need a small flathead screwdriver. NOTE: There are two versions of the NETBuilder II 4-slot and 8-slot chassis. The older, single- wide ve...

1-4 Installation Installing the HSSI Module 3. Insert the HSSI module into an uncovered I/O slot. Make sure the flipper ejector(s) are in an open position. With the connector end toward the backplane and the board facing up (check that the labels on the connector/LED panel are right side up), grasp ...

Installation 1-5 Installing the HSSI Module Cabling the HSSI Module for Network Connection A SCSI-type cable connects the HSSI Module DTE connector to a Data Service Unit (DSU). Table 1-1 describes the connectors. Table 1-2 describes the pin assignments. 3Com recommends using minimum lengths of this...

1-6 Installation Installing the HSSI Module CAUTION: Connections between 3Com equipment and other equipment and peripherals must be made using shielded cables in order to maintain compliance with FCC, and other agency radio frequency emissions limits. All interconnection cables should be equipped wi...

Chapter 2Troubleshooting and Maintenance This chapter describes how to troubleshoot and maintain the HSSI module. If you are unable to resolve a problem with your HSSI module, you will need to contact a customer service representative. Refer to Appendix C, “Technical Support,” for information about ...

2-2 Troubleshooting and Maintenance Maintaining the HSSI Module Replacing the HSSI Module If any component in the HSSI module fails, you will need to replace the entire module. The HSSI module can be hot-swapped, which means that you can safely remove and install a new one without turning off or reb...

Appendix AHSSI Module Components This appendix describes the HSSI module components and gives the specifications of the board. The following figures show the major components and the connector/LED panel. LEDs The following table explains the states of the three LEDs. Table A-1. LED states LED Normal...

A-2 HSSI Module Components Connectors Connectors There are 4 connectors on the HSSI module. Specifications The following table lists the physical dimensions of the HSSI module. The following table lists the maximum current consumption of the HSSI module Table A-2. HSSI Module Connectors Location Con...

Appendix BDisplaying the MAC Address After you have installed the HSSI module, use this procedure to display the MAC address. This method of accessing the monitor can be done only from the bridge/router software. To find out about other methods of accessing the monitor utility, refer to the NETBuild...

Appendix CTechnical Support 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Automated Fax Service 3Com’s interactive fax service, 3ComFacts SM , provides technical information on 3Com products 24 hours a day, seven day...

C-2 Technical Support 3Com Documentation on CD-ROM Adapter-Specific Bulletin Board System (BBS) This private BBS, called CardBoard SM , contains patches and drivers for 3Com adapter products, as well as technical articles. To access CardBoard, call the CardBoard telephone number nearest to your loca...

Technical Support C-3 Additional Technical Support Services contact your nearest 3Com sales office. To find the 3Com sales office nearest you, call 1-800-NET3Com (638-3266). Before Contacting Your Network Supplier Before you talk to your network supplier, make sure that you have detailed information...

C-4 Technical Support Additional Technical Support Services ■ Failure symptoms with diagnostic error messages, if applicable ■ Proof of purchase for warranty repairs If you send a product to 3Com for repair without an RMA number displayed clearly on the outside of the box, it will be returned to you...

Technical Support C-5 Additional Technical Support Services ■ Factory repair service ■ Spare parts ■ Software update service You can receive information about these programs and services from your authorized 3Com network supplier or directly from 3Com by calling 1-800-NET-3Com or the 3Com sales offi...

C-6 Technical Support Additional Technical Support Services ■ Make sure that the packing list you include with your equipment has the following information on it: – Reference number you assigned to the equipment (for equipment under warranty) – Model, item, or part number – Unit or board serial numb...