Page 2 - Class B Digital Device.; Caution
1 FCC AND IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.These limits are de...
Page 3 - PORTABLE USB MODEM; EMC, Safety and R&TTE Directive Compliance; and
2 PORTABLE USB MODEM EMC, Safety and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the followingEuropean Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws ofMember States relating to electromagnetic co...
Page 4 - FCC REQUIREMENTS FOR TELEPHONE-LINE EQUIPMENT; FCC Requirements for; connected to their lines, inform them of:
3 FCC REQUIREMENTS FOR TELEPHONE-LINE EQUIPMENT FCC Requirements for Telephone-Line Equipment 1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network withstandardized jacks. This equipment should not be used on p...
Page 5 - Certification Notice for
4 PORTABLE USB MODEM Certification Notice for Equipment Used in Canada The Industry Canada label identifies certified equipment. This certification meansthat the equipment meets certain telecommunications-network protective,operation, and safety requirements. Industry Canada does not guarantee theeq...
Page 6 - que el aparato eléctrico sea operado.
5 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para refer...
Page 8 - TRADEMARKS USED IN THIS MANUAL; MNP is a registered trademark of Microcom Systems Incorporated.
7 TRADEMARKS USED IN THIS MANUAL TRADEMARKS USED IN THIS MANUAL America Online is a registered trademark of Quantum Computer Services, Inc. AT&T is a registered trademark of AT&T. MNP is a registered trademark of Microcom Systems Incorporated. UL is a registered trademark of Underwriters’ La...
Page 9 - Contents; Chapter
8 PORTABLE USB MODEM Contents Chapter Page 1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.1 Overview...
Page 10 - CONTENTS
9 CONTENTS Chapter Page 5. Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615.2 Basic Procedure . . . . . . . . . . . . . ...
Page 11 - V.90 or K56flex speeds when accessing an ISP type; Intelligent Features:
10 PORTABLE USB MODEM 1. Specifications Client-to-Server Data Rates: V.90 or K56flex speeds when accessing an ISP type V.90 or K56flex server (actual speed depends on server capabilities/lineconditions) Client-to-Client Data Rates: 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,4...
Page 12 - CHAPTER 1: Specifications; Transmit originate: 1270 Hz; Fax Carrier Frequencies:; NOTE; loop
11 CHAPTER 1: Specifications Carrier Frequencies ITU-T V.34: 1600, 1646, 1680, 1800, 1829, 1867, 1920, 1959, 2000 Hz Carrier Frequencies ITU-T V.32bis/V.32: 1800 Hz Carrier Frequencies V.22bis/V.22 or Bell 212A Standard (2400 and 1200 bps): Transmit originate: 1200 Hz; Transmit answer: 2400 Hz; Rece...
Page 13 - Temperature Tolerance:
12 PORTABLE USB MODEM Indicators: LEDs for Data, Carrier Detect, Off-Hook, Terminal Ready Temperature Tolerance: 32 to 120°F (0 to 50°C) Humidity: 20 to 90%, noncondensing Size: 1"H x 1.25"W x 3.1"D (2.5 x 3.2 x 7.9 cm) Weight: 2.2 oz. (62 g)
Page 14 - CHAPTER 2: Introduction; calling
13 CHAPTER 2: Introduction 2. Introduction 2.1 Overview The Portable USB Modem incorporates V.90 technology, which enables Internetconnections at data rates up to 56 kbps* over standard telephone lines. V.90technology sends data downstream from the Internet to your computer at thesespeeds because da...
Page 15 - Your package should include the following items:
14 PORTABLE USB MODEM 2.2 What the Package Includes Your package should include the following items: • Portable USB Modem • (1) CD-ROM • (1) RJ-11 telephone cable • (1) Quick Start Guide If anything is missing or damaged, please call Black Box at 724-746-5500. You must supply: • A computer with an u...
Page 16 - compatibility with other modems.; maintaining compatibility with lower-speed modems.
15 CHAPTER 2: Introduction Other uses include direct links to colleagues with modems, to banks, and to servicebureaus. You can also telecommute with your fax modem—work at home whilecommunicating with the office by modem or fax. And of course, you can use your modem to exchange faxes with any fax ma...
Page 18 - PC
17 CHAPTER 2: Introduction 2.6 Connections To use your modem, you must connect its USB cable connector to your computer(“USB”) and to a telephone line (“LINE”). Figure 2-1. USB and communications connectors. 2.6.1 C ONNECTING TO THE C OMPUTER (“USB”) Connect the USB connector on the Modem to a USB c...
Page 20 - CHAPTER 3: Installation; WARNING; Never install telephone wiring during a lightning storm.; Step 1: Connect the Modem to Your System
19 CHAPTER 3: Installation 3. Installation WARNING 1. Never install telephone wiring during a lightning storm. 2. Never install a telephone jack in wet locations unless the jack isspecifically designed for wet locations. 3. This product is to be used with UL ® and cUL listed computers. 4. Never touc...
Page 22 - the process of installing. The; Welcome; screen of the; Found New Hardware; Click
21 CHAPTER 3: Installation 3. Windows will detect that the new modem is present and indicate that it’s in the process of installing. The Welcome screen of the Found New Hardware Wizard appears. Figure 3-2. Welcome screen. Click Next > .
Page 23 - Install Hardware Device Drivers; screen appears, indicating that it will
22 PORTABLE USB MODEM 4. The Install Hardware Device Drivers screen appears, indicating that it will install the hardware device drivers. Figure 3-3. Install Hardware Device Drivers screen. Verify that “Search for a suitable driver for my device (recommended)” isselected, and click Next > . Porta...
Page 24 - Locate Driver Files
23 CHAPTER 3: Installation 5. The Locate Driver Files screen appears and asks where you want Windows to search for the driver files. Figure 3-4. Locate Driver Files screen. Verify that the “Specify a location” option is the only box selected, place theModem Installation CD into your CD drive, and cl...
Page 25 - Driver Files Search Results; screen appears, indicating that Windows has
24 PORTABLE USB MODEM 7. The Driver Files Search Results screen appears, indicating that Windows has found the proper driver from the Modem Installation CD. Figure 3-5. Driver Files Search Results screen. Click Next > to install the selected driver. Portable USB Modem
Page 26 - Digital Signature Not Found; Yes; to continue with the installation.; This Microsoft
25 CHAPTER 3: Installation 8. The Digital Signature Not Found screen appears. Figure 3-6. Digital Signature Not Found screen. Click Yes to continue with the installation. NOTE This Microsoft ® operating system searches for a digital signature when you install any new hardware. If a “Digital Signatur...
Page 27 - Copying Files; screen appears briefly, indicating that driver files are being; Finish; to complete the installation and exit the wizard.
26 PORTABLE USB MODEM 9. A Copying Files screen appears briefly, indicating that driver files are being copied to your computer’s hard drive. Then a completion screen appears andtells you that Windows has finished installing the driver. Figure 3-7. Completion screen. Click Finish to complete the ins...
Page 29 - Add New Hardware Wizard
28 PORTABLE USB MODEM 9. At the next screen (the Add New Hardware Wizard “Windows will search for new drivers…” screen), uncheck the “Removable Media” button (ifnecessary), and check “Specify a location.” Click Next> . 10. Transient screens will appear while files are being copied. The Add New Ha...
Page 30 - Windows will detect that the new modem is present and launch the; Add New; Place the Modem Installation CD into your CD drive and click
29 CHAPTER 3: Installation 3.2.3 I NSTALLATION IN W INDOWS 98 1. Power up your Windows 98 system. 2. If you have not already done so, connect a) the modem to your computer’s USB port and b) the telephone line to your modem and a telephone walljack. 3. Windows will detect that the new modem is presen...
Page 31 - dialog box appears with the message “What; dialog box is displayed with the message
30 PORTABLE USB MODEM 5. The Add New Hardware Wizard dialog box appears with the message “What do you want Windows to do?” Figure 3-9. What do you want Windows to do? screen. Verify that the “Search for the best driver for your device (Recommended)”option is selected, and click Next > . 6. The Ad...
Page 32 - Verify that the “CD-ROM drive” option is selected, and click; dialog box indicates that Windows has found
31 CHAPTER 3: Installation Figure 3-10. Windows will search for a new driver screen. Verify that the “CD-ROM drive” option is selected, and click Next > . 7. The Add New Hardware Wizard dialog box indicates that Windows has found an updated driver for this device, and also some other drivers that...
Page 34 - dialog box indicates that Windows will select
33 CHAPTER 3: Installation 8. The Add New Hardware Wizard dialog box indicates that Windows will select the proper driver from the Modem Installation CD and will display theinformation for verification. Figure 3-12. Verification screen. Click Next > to install the selected driver. Portable USB Mo...
Page 35 - Once the files have been copied to your PC, the; to complete the installation and exit the wizard. The TR LED on
34 PORTABLE USB MODEM 9. Once the files have been copied to your PC, the Add New Hardware Wizard dialog box appears. It indicates that Windows has finished installing thedriver. Figure 3-13. Finish screen. Click Finish to complete the installation and exit the wizard. The TR LED on your modem will l...
Page 36 - From Windows Me
35 CHAPTER 3: Installation 3.2.4 R EMOVING Y OUR O LD M ODEM FROM W INDOWS When your new modem replaces another modem, the old modem installationremains in Windows even after you install the new modem. The old modem will beselected in HyperTerminal and other Windows applications. Although you cancha...
Page 37 - Insert the Modem Installation CD into the CD-ROM drive. The
36 PORTABLE USB MODEM 3.3 Step 3: Configuring the Modem for Your Country Different countries have different requirements for how modems must function.Therefore, before you use the modem, you must configure it to match the defaultsof the country in which you are using it. You can configure the modem ...
Page 38 - Enter; procedure to correct.; Country; Japan; • Data Communications FAQ:
37 CHAPTER 3: Installation 4. The modem will respond “OK.” 5. Type ATI9 (this verifies that country code has been chosen). Press Enter . 6. The modem will display the country code in decimal format followed by an “OK.” 7. Check to be sure the code for your country is displayed. If not, repeat proced...
Page 39 - Result Codes; ATO; Xn
38 PORTABLE USB MODEM 4. AT Commands, S-Registers, and Result Codes 4.1 AT Commands AT commands are used to control the operation of your modem. They are socalled because each command must be preceded by the characters AT to get the ATtention of the modem. AT commands can be issued only when the mod...
Page 40 - Answer call before final ring.
39 CHAPTER 4: AT Commands, S-Registers, and Result Codes You can issue several commands in one line, in what is called a command string.The command string begins with AT and ends when you press ENTER. Spaces to separate the commands are optional; they are ignored by the commandinterpreter. The most ...
Page 41 - Carrier Control
40 PORTABLE USB MODEM Command: C n Carrier Control Values: n =1 Default: 1 Description: C0 Transmit carrier always off. (Not supported.) C1 Normal transmit carrier switching (included forbackward compatibility with some software). Command: D s Dial Values: s =dial string (phone number and dial modif...
Page 42 - OK
41 CHAPTER 4: AT Commands, S-Registers, and Result Codes Command: DS= y Dial Stored Telephone Number Values: n =0–1 Default: none Description: Dial a number previously stored in directorynumber y by the &Zy=x command. Example: ATDS=1 Command: E n Echo Command Mode Characters Values: n =0 or 1 De...
Page 43 - Monitor Speaker Mode
42 PORTABLE USB MODEM I9 Display the country code (for example, NA Ver. 1 ). I11 Display diagnostic information for the last modemconnection, such as DSP and firmware version, linktype, line speed, serial speed, type of errorcorrection/data compression, number of pastretrains, etc. Command: M n Moni...
Page 45 - Result Code Selection
44 PORTABLE USB MODEM Command: X n Result Code Selection Values: n =0–7 Default: 4 Description: X0 Basic result codes (for example, CONNECT ); does not look for dial tone or busy signal. X1 Extended result codes (for example, CONNECT 46000 V42bis ); does not look for dial tone or busy signal. X2 Ext...
Page 46 - Load Factory Settings; None; V.22bis Guard Tone Control; Set guard tone to 550 Hz.; The &G command is not used in North America.
45 CHAPTER 4: AT Commands, S-Registers, and Result Codes Command: &C n Data Carrier Detect (DCD) Control Values: n =0 or 1 Default: 1 Description: &C0 Forces the DCD circuit to be always high. &C1 DCD goes high when the remote modem’s carriersignal is detected, and goes low when the carr...
Page 47 - Flow Control Selection
46 PORTABLE USB MODEM Command: &K n Flow Control Selection Values: n =0, 3, or 4 Defaults: 3 Description: &K0 Disable flow control. &K3 Enable CTS/RTS hardware flow control. &K4 Enable X-ON/X-OFF software flow control. Command: &Q n Asynchronous Communications Mode Values: n =0, ...
Page 48 - ERROR
47 CHAPTER 4: AT Commands, S-Registers, and Result Codes Command: &V Display Current Settings Values: n/a Description: Displays the active modem settings, including thecallback security settings if callback security isenabled. If the setup password has been entered, italso displays the callback ...
Page 49 - Transmit Break; Data Buffer Control
48 PORTABLE USB MODEM Command: \B n Transmit Break Values: n =0–9 in 100-ms units Default: 3 Description: In non-error-correction mode only, sends a breaksignal of the specified length to a remote modem.Works in conjunction with the \K command. Command: \G n Modem Port Flow Control Values: n =0 Defa...
Page 50 - Error Correction Mode Selection
49 CHAPTER 4: AT Commands, S-Registers, and Result Codes Data mode. The modem receives the break from the remote modem: \K0 Clear data buffers and send break to the computer. \K1 Same as \K0 . \K2 Send break immediately to the computer. \K3 Same as \K2 . \K4 Send break to the computer in sequence wi...
Page 51 - Disable flow control (same as; Inactivity Timer; You can also set the inactivity timer by changing the value of S30.; Protocol Result Code; Same as; Data Calling Tone
50 PORTABLE USB MODEM Command: \Q n Flow Control Selection Values: n =0, 1, or 3 Default: 3 Description: \Q0 Disable flow control (same as &K0 ). \Q1 X-ON/X-OFF software flow control (same as &K4 ). \Q2 CTS-only flow control. Not supported. \Q3 RTS/CTS hardware flow control (same as &K3 ...
Page 52 - Adaptive Answer Result Code Enable; DATA; View Numbers in Blacklist
51 CHAPTER 4: AT Commands, S-Registers, and Result Codes Command: %A Adaptive Answer Result Code Enable Values: n =0 or 1 Defaults: 0 Description: The %A command controls whether the DATA and FAX result codes will be sent by the modem. The modem must be in fax mode for this command towork. Also, the...
Page 53 - Store Setup Password; Remote Configuration Escape Sequence
52 PORTABLE USB MODEM Command: #S= x Store Setup Password Values: x =password (1–8 characters, case-sensitive) Default: blackbox Description: Stores a new remote configuration setup password. Command: +++AT<CR> Escape Sequence Values: n/a Description: Puts the modem in command mode (andoptiona...
Page 54 - command to read or to alter the contents of S-registers (see; Register Unit
53 CHAPTER 4: AT Commands, S-Registers, and Result Codes 4.2 S-Registers Certain modem values, or parameters, are stored in memory locations calledS-registers. Use the S command to read or to alter the contents of S-registers (see previous section). Register Unit Range Default Description S0 1 ring ...
Page 57 - decimal; Upstream data rates
56 PORTABLE USB MODEM Register Unit Range Default Description S38 decimal 0–23 1 Sets downstream data rate where K56flex provides rates of 32,000 to 56,000 bps in 2000 bps increments. V.90 provides rates of 28,000 to 56,000 bps in increments of 1333 bps. 0 = V.90 disabled 1 = V.90 autorate K56flex r...
Page 59 - In command mode, your modem can send responses called
58 PORTABLE USB MODEM Register Unit Range Default Description S109 decimal 0–2 1 Sets one of three 56-kbps operating modes: K56flex mode, V.90 mode, or Auto- mode. S109=2 forces V.90 connections for testing purposes, etc. S109 sets the 56-kbps operating mode as shown below: 0=V.90 disabled 1=K56flex...
Page 60 - type of error control connection:
59 CHAPTER 4: AT Commands, S-Registers, and Result Codes Terse Verbose Description 10* CONNECT 2400 Connected at 2400 bps 11* CONNECT 4800 Connected at 4800 bps 12* CONNECT 9600 Connected at 9600 bps 13* CONNECT 14400 Connected at 14,400 bps 14* CONNECT 19200 Connected at 19,200 bps 24* CONNECT 7200...
Page 61 - Terse
60 PORTABLE USB MODEM Terse Verbose Description 88 DELAYED Delay is in effect for the dialed number 89 BLACKLISTED Dialed number is blacklisted 90 BLACKLIST FULL Blacklist is full 100 CONNECT 28000 Connected at 28,000 bps, V.90 rate 101 CONNECT 29333 Connected at 29,333 bps, V.90 rate 102 CONNECT 30...
Page 62 - CHAPTER 5: Remote Configuration; Remote Configuration; AT; CAUTION
61 CHAPTER 5: Remote Configuration 5. Remote Configuration 5.1 Introduction Remote configuration is a network management tool that allows you to configuremodems anywhere in your network from one location. With password-protectedremote configuration, you can issue AT commands to a remote Portable USB...
Page 63 - yyyyyy
62 PORTABLE USB MODEM 5.3.1 C HANGING THE S ETUP P ASSWORD 1. Open a data communications program such as HyperTerminal. 2. In the terminal window, type AT#Sblackbox (or AT#S yyyyyy if you have replaced the blackbox password with yyyyyy) and press ENTER. The modemresponds with OK if the setup passwor...
Page 66 - CHAPTER 6: Troubleshooting; NO ANSWER; The Modem Disconnects While Online
65 CHAPTER 6: Troubleshooting • If the modem reports BUSY, the other number might be busy, in which case you should try again later, or it might indicate that you have failed to add a 9, prefix to the phone number if you must dial 9 for an outside line. If you must dial 9 to get an outside line, the...
Page 67 - • If you have extension phones on the same line as your modem, you or; The Modem Cannot Connect When Answering; autoanswer is turned off (; Fax and Data Software Can’t Run at the Same Time
66 PORTABLE USB MODEM • If you have extension phones on the same line as your modem, you or someone else can interrupt the connection by picking up another phone. Ifthis is a frequent problem, disconnect the extension phones before using themodem, or install another phone line especially for the mod...
Page 68 - • the nature and duration of the problem.; Shipping and Packaging; If you need to transport or ship your Portable USB Modem:
67 CHAPTER 6: Troubleshooting 6.8 Calling Black Box If you determine that your Portable USB Modem is malfunctioning, do notattempt to alter or repair the unit. It contains no user-serviceable parts. ContactBlack Box at 724-746-5500. Before you do, make a record of the history of the problem. We will...
Page 69 - • A-law/μ-law selection and various changes to the AT command
68 PORTABLE USB MODEM Appendix A. V.90 Support A.1 Introduction V.90 is the ITU designation for what had been formerly called V.pcm. The ITUrecommendation V.90 was determined at a meeting in Geneva ending February 6,1998. V.90 will replace K56flex and other proprietary solutions for PCM connections....
Page 70 - APPENDIX B: Loopback Tests; Appendix B. Loopback Tests; All loopback tests operate at all speeds except 300 bps.
69 APPENDIX B: Loopback Tests Appendix B. Loopback Tests B.1 Introduction Each time you turn on your modem, it performs an automatic self-test to ensureproper operation. Your modem also has three diagnostic tests: local analogloopback, remote digital loopback, and local digital loopback. These ITU-T...
Page 71 - CONNECT; ATH; Computer or Terminal
70 PORTABLE USB MODEM B.2 Local Analog Loopback Test (V.54 Loop 3) In this test, data from your computer or terminal is sent to your modem’stransmitter, converted into analog form, looped back to the modem’s receiver,converted into digital form, and then sent to your monitor for verification. Noconn...
Page 75 - • Your access account userid and password.
74 PORTABLE USB MODEM Appendix C. Dial-Up Networking Microsoft’s Dial-Up Networking (DUN) is a system component of Windows 98 and2000 that enables you to connect your computer to a variety of computer systemsand networks, including the Internet. Dial-Up Networking has been integrated into Windows 20...
Page 76 - Welcome to Dial-Up Networking Wizard
75 APPENDIX C: Dial-Up Networking C.1 Windows 98/Me Dial-Up Networking NOTE Before beginning, make certain Dial-Up Networking and TCP/IP areinstalled on your computer. 1. To begin your set up: In Windows 98/Me, go to Start | Programs | Accessories | Communications | Dial-Up Networking . 2. If this i...
Page 77 - Make New Connection
76 PORTABLE USB MODEM with this connection (your ISP’s access phone number). Figure C-2. Make New Connection dialog box, entering phone number. Click Next> . 5. The Make New Connection dialog box is displayed indicating you have successfully created a new Dial-Up connection. Figure C-3. Dial-Up c...
Page 79 - and enter the IP addresses given to you by your ISP. Click
78 PORTABLE USB MODEM Figure C-5. TCP/IP Settings dialog box. If your ISP provided you with an IP address for your computer, select Specify an IP address and enter the static address in the box provided. If your ISP requires you to enter an IP address for their name server (DNS), select Specify name...
Page 80 - Network and Dial-up Connections; dialog box is
79 APPENDIX C: Dial-Up Networking C.2 Windows 2000 Dial-Up Networking The following instructions describe all Dial-Up Networking connection optionsunder Windows 2000 as well as guide you through setting up a Dial-Up Networkingconnection to an Internet Service Provider (ISP). NOTE If you are connecti...
Page 81 - If you select
80 PORTABLE USB MODEM 3. The Network Connection Type dialog box is displayed offering several connection options. Select the option which best describes the type ofconnection you are creating with this definition. Figure C-7. Network Connection Type dialog box. Click Next >. The process for compl...
Page 85 - Appendix D. Upgrading the; Identify the model number and firmware version of your modem.
84 PORTABLE USB MODEM Appendix D. Upgrading the Modem D.1 Introduction Your modem is controlled by semi-permanent software, called firmware, which isstored in flash memory. Firmware is nonvolatile; that is, it remains stored inmemory when the modem is turned off. However, it can be changed by either...
Page 86 - APPENDIX D: Upgrading the Modem
85 APPENDIX D: Upgrading the Modem I DENTIFY THE M ODEM F IRMWARE You must know the model number and firmware version of your modem to knowwhether or not you should upgrade it. 1. Run your favorite terminal program. You can use HyperTerminal for Windows 98, Me, 2000 or Windows NT. 2. In the program’...
Page 87 - © Copyright 2004. Black Box Corporation. All rights reserved.
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 2004. Black Box Corporation. All rights reserved.
