Page 3 - Support
Safety This product complies with IEC/EN/UL 60950-1, Safety of InformationTechnology Equipment. If its connecting cables are routed outdoors,the product shall be grounded either through a shielded network cable(STP) or other appropriate method.The power supply used with this product shall fulfill th...
Page 4 - Table of Contents
AXIS Q7411 Video Encoder Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . . ....
Page 6 - Hazard Levels; DANGER; Other Message Levels
AXIS Q7411 Video Encoder Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates...
Page 7 - Connectors and Buttons; Network Connector
AXIS Q7411 Video Encoder Hardware Overview Hardware Overview 2 1 3 4 5 6 7 8 9 10 11 12 1 MicroSD memory card slot 2 I/O connector 3 RS485/422 connector 4 Control button 5 Power connector 6 Network connector 7 Video input 8 Audio input 9 Audio output 10 Power LED11 Status LED 12 Network LED Connecto...
Page 8 - Hardware Overview; Digital output; Power Connector; Unmount; Control Button; LED Indicators
AXIS Q7411 Video Encoder Hardware Overview • Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output willshow as active (shown u...
Page 10 - Access from a Browser; Access from the Internet
AXIS Q7411 Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ®...
Page 11 - Access the Product; Set the Root Password; The Live View Page; Controls on the Live View Page
AXIS Q7411 Video Encoder Access the Product For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root Password To access the Axis product, you must set the password for the default administrator user root . This is done in the Configure Root Passwo...
Page 12 - Manual Trigger; AXIS Media Control viewer toolbar; AMC Audio Controls
AXIS Q7411 Video Encoder Access the Product Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons . The Audio clip drop-down list allows...
Page 13 - PTZ Controls
AXIS Q7411 Video Encoder Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button t...
Page 14 - MJPEG
AXIS Q7411 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio ...
Page 15 - Media Streams; Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS Q7411 Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC C...
Page 16 - Access Audio Streams; VAPIX® Application Programming Interface (API); QuickTime
AXIS Q7411 Video Encoder Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this...
Page 17 - Setup; Basic Setup
AXIS Q7411 Video Encoder Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settin...
Page 18 - Set Up Video Streams; Pixel Counter; Image
AXIS Q7411 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18 . • Stream profiles. See page 19 . • ONVIF Media Profiles. See page 20 . • Camera settings. See...
Page 19 - Video and Audio; Stream Profiles
AXIS Q7411 Video Encoder Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible un...
Page 20 - ONVIF Media Profiles; Image Appearance
AXIS Q7411 Video Encoder Video and Audio • When setting up continuous recording. See Continuous Recording on page 45 . • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile has a...
Page 21 - Overlay; Overlay Image
AXIS Q7411 Video Encoder Video and Audio Overlay Overlays are used to provide extra information, such as forensic video analysis or during product installation and configuration.Overlays are superimposed over the video stream. An overlay text can display the current date and time, or a text string. ...
Page 22 - Privacy Mask
AXIS Q7411 Video Encoder Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color. Example: To make white transparent, enter FFFFFF. For more examples of hexadecimal values, see the online help . - To scale the imag...
Page 23 - Set Up Audio; Audio Modes; Audio Input
AXIS Q7411 Video Encoder Video and Audio The Privacy Mask List ( Video & Audio > Privacy Mask ) shows all the masks that are currently configured in the Axis product and indicates if they are enabled. You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and gi...
Page 24 - Audio Output; Audio Clips
AXIS Q7411 Video Encoder Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is includedin the Axis product. •...
Page 25 - Default Viewer for Browsers
AXIS Q7411 Video Encoder Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 19 . • Default Viewer for Browser. See page...
Page 26 - Configure the Live View Page; User Defined Links; Show custom link; Output Buttons; Setup > Live View Config
AXIS Q7411 Video Encoder Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom ...
Page 27 - Access the Preset Positions; Set the Home Position; Guard Tour
AXIS Q7411 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists ofthe following values: • Pan and tilt positions • Zoom position Access the Preset Posit...
Page 28 - Tour Recording; Install PTZ Driver
AXIS Q7411 Video Encoder PTZ (Pan Tilt Zoom) 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view order option. 8. Click Save . To modify or remove guard tours, go to P...
Page 29 - Advanced; Device Settings; Control Queue
AXIS Q7411 Video Encoder PTZ (Pan Tilt Zoom) Advanced Device Settings The Device Settings window displays driver specific settings. The appearance of this window can vary depending on the driverinstalled. Options that can be configured include: • Driver Specific Settings for Video Source • Mechanica...
Page 30 - OSD Menu
AXIS Q7411 Video Encoder PTZ (Pan Tilt Zoom) 4. Guard Tour — A guard tour (see page 27 ) has PTZ control for an indefinite period of time. It may be overridden by an operator, event or administrator. The guard tour will resume when higher priority groups leave the queue. 5. Viewer — Multiple viewers...
Page 31 - Camera Tampering; Audio Detection
AXIS Q7411 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering det...
Page 32 - Application Licenses
AXIS Q7411 Video Encoder Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applicationsfor Axis products. For information about available applications, downloads, trials and licenses, go to www.axis.com/app...
Page 33 - Applications
AXIS Q7411 Video Encoder Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factorydefault, see Reset to Factory Default Settings . 33
Page 34 - Considerations; Multichannel Products
AXIS Q7411 Video Encoder AXIS Video Motion Detection AXIS Video Motion Detection AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving objectis detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product o...
Page 35 - Save; Include Area; Reset; Exclude Area; Add; Visual Confirmation
AXIS Q7411 Video Encoder AXIS Video Motion Detection It is recommended to only enable visual confirmation for one channel at a time. Make sure to disable visual confirmation beforestarting configuring another channel. Clicking Save will save changes on all channels. Include Area The include area is ...
Page 36 - Enable visual confirmation; Ignore Filters
AXIS Q7411 Video Encoder AXIS Video Motion Detection Note To use visual confirmation, Internet Explorer and AXIS Media Control (AMC) must be used. When visual confirmation is enabled, all moving objects found by the application will be encircled and followed by polygons. A redpolygon indicates that ...
Page 38 - Using the Application in an Action Rule
AXIS Q7411 Video Encoder AXIS Video Motion Detection Using the Application in an Action Rule The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options &...
Page 39 - Convert Event Types to Action Rules; Set Up Action Rules
AXIS Q7411 Video Encoder Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the productcan start a recording or send an email notification when motion is detected. The set of conditions that defines how and whenthe actio...
Page 40 - Events; Triggers
AXIS Q7411 Video Encoder Events Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 32 . - VMD3 – Trigger the rule when AXIS Video Motion Detection detects a moving object. See AXIS Video Motion Det...
Page 41 - Actions; Add Recipients; Recipient Types
AXIS Q7411 Video Encoder Events - Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 43 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 43 . Actions Available...
Page 42 - Set Up Email Recipients
AXIS Q7411 Video Encoder Events Recipient Use with action Notes Email Send Images Send Notification Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted file transfer using SSH File Transport Protocol(SFTP...
Page 43 - Create Schedules
AXIS Q7411 Video Encoder Events 5. Enter the user ID and password for the email account. 6. Click Test to send a test email. To set up an email recipient using for example a corporate email server, follow the instructions above but select User defined as Provider . Enter the email address to appear ...
Page 44 - Find Recordings
AXIS Q7411 Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 39 . • To access recordings, see Find Recordings on page 44 . • To play r...
Page 45 - Recordings; Export Video Clip; Continuous Recording
AXIS Q7411 Video Encoder Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the filters. See also Find Recordings on page 44 . 3. Select the ...
Page 46 - Upload Language; Restore
AXIS Q7411 Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file ...
Page 47 - Security; Users
AXIS Q7411 Video Encoder System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymou...
Page 48 - System Options; HTTPS
AXIS Q7411 Video Encoder System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided byH...
Page 49 - Certificates
AXIS Q7411 Video Encoder System Options Certificates Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), networkprotection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of ce...
Page 50 - Network; Basic TCP/IP Settings; IPv4 Address Configuration; Assign IP Address Using ARP/Ping
AXIS Q7411 Video Encoder System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server – Obtains date and time from an NTP server. With this opt...
Page 51 - AXIS Internet Dynamic DNS Service
AXIS Q7411 Video Encoder System Options 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial number (S/N) on the product label. 3. Open a command prompt and enter the following commands: Linux/Unix syntax arp -s <IP address> <serial number>...
Page 52 - Advanced TCP/IP Settings; DNS Configuration; NTP Configuration
AXIS Q7411 Video Encoder System Options To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic . Under Services , click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name curr...
Page 53 - NAT traversal; Use manually selected NAT router -
AXIS Q7411 Video Encoder System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS, go to System Options >...
Page 54 - SOCKS
AXIS Q7411 Video Encoder System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the otherside of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firew...
Page 55 - UPnP; Bonjour; SD Card
AXIS Q7411 Video Encoder System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 60 . UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default...
Page 56 - Mount and Unmount SD Card
AXIS Q7411 Video Encoder System Options Mount and Unmount SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is start...
Page 57 - Network Share
AXIS Q7411 Video Encoder System Options Note If autoformat is enabled, the card will be formatted and mounted automatically when encryption is enabled. The format andmount steps below should then be skipped. To encrypt the SD card content: 1. Open the Axis product’s webpages and go to Setup > Sys...
Page 58 - COM Port; Port Status; Maintenance
AXIS Q7411 Video Encoder System Options Ports & Devices I/O Ports The Axis product provides four configurable input and output ports for connection of external devices. For information abouthow to connect external devices, see Connectors on page 67 . To configure the I/O ports, go to System Opti...
Page 59 - Support Overview; System Overview; Scripting
AXIS Q7411 Video Encoder System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page...
Page 60 - File Upload
AXIS Q7411 Video Encoder System Options To open the Script Editor, go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 60 . For more information, see www.axis.com/developer File Upload Files, for example webpage...
Page 61 - Check the Firmware; Emergency Recovery Procedure
AXIS Q7411 Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correction ...
Page 62 - Troubleshooting; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser; The product is accessible locally but not externally; Basic
AXIS Q7411 Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the...
Page 66 - Technical Specifications
AXIS Q7411 Video Encoder Technical Specifications Function/group Item Specifications ApplicationProgrammingInterface Open API for software integration, including VAPIX® and AXIS Camera ApplicationPlatform; specifications at www.axis.com AXIS Video Hosting System (AVHS) with One-Click ConnectionONVIF...
Page 67 - Connectors
AXIS Q7411 Video Encoder Technical Specifications Function/group Item Specifications Optionalaccessories AXIS T8006 PS12 (enables operation at 60 °C) Videomanagementsoftware AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’Application Development Partners available on ...
Page 68 - TX; Function; Connection Diagrams
AXIS Q7411 Video Encoder Technical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serialport can be configured to support: • Two-wire RS485 half duplex•...
Page 69 - Performance Considerations
AXIS Q7411 Video Encoder Technical Specifications Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factorsaffect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and...
