Page 3 - Support
Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EUon waste electrical and electronic equipment (WEEE) is applicable inthe European Union member states. To prevent potential harm tohuman health and the environment, the ...
Page 4 - AXIS Q6044-C PTZ Dome Network Camera; Table of Contents; Setting Up the Product
AXIS Q6044-C PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons...
Page 6 - Hardware Overview; Connectors and Buttons
AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Hardware Overview Camera 1 2 3 4 5 6 7 8 1 Network connector (High PoE) 2 Part number (P/N) & Serial number (S/N) 3 Cooling system 4 Fan 5 SD card slot 6 Power button 7 Status LED indicator 8 Control button Important Dust and particle buildu...
Page 7 - SD Card Slot; Unmount; Control Button; LED Indicators; LED
AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Multi-connector Terminal connector for connecting the supplied media converter switch, which provides the following signals: • DC Power • Network (Ethernet 10/100Base-T) • Input/Output (I/O) The supplied multi-connector cable is required in orde...
Page 8 - Media Converter Switch Connectors
AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Media Converter Switch 1 2 3 4 5 6 7 8 10 9 11 12 13 1 Power connector (DC input) 2 Power connector (DC output) 3 Network connector (internal) 4 Network connector SFP (external) (2x) 5 Network connector RJ45 (external) (2x) 6 Camera LED indicato...
Page 9 - Dip switch position; Digital output –; Network Connector Dip Switches
AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Network connector SFP (external) - Two SFP connectors (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP network connector port has its own dip switch. The dip switches control how the port forwards data. See Network Connector D...
Page 10 - Media Converter Switch LED Indicators
AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Dip switch position Description Default (middle) B Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to thenetwork, directly or through a router or network switch. Left A Block multicast packages that have a VL...
Page 11 - Accessing the Product; Access from a Browser
AXIS Q6044-C PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safar...
Page 13 - Controls on the Live View Page; Manual Trigger; AXIS Media Control viewer toolbar
AXIS Q6044-C PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and userpreferences. Consequently, some of the examples and functions featured here may differ from those di...
Page 14 - PTZ Controls
AXIS Q6044-C PTZ Dome Network Camera Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AM...
Page 16 - Media Streams; MJPEG
AXIS Q6044-C PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine thetype you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and ...
Page 17 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS Q6044-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for moreinformation. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC...
Page 19 - Setup; Basic Setup
AXIS Q6044-C PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted ...
Page 20 - Video; Pixel Counter
AXIS Q6044-C PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 20 . • Stream profiles. See page 21 . • Camera settings. See page 22 . • Overlay image. See page 23 . • Privacy mask. See page 24 . Video Stream Yo...
Page 21 - Image; Stream Profiles
AXIS Q6044-C PTZ Dome Network Camera Video Image The default image settings can be configured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, band...
Page 22 - Image Appearance
AXIS Q6044-C PTZ Dome Network Camera Video For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. Ifrequired, the predefined stream profiles can be modified and new customized stream profiles can be created. To create a new...
Page 23 - Image Settings; Overlay; Overlay Image
AXIS Q6044-C PTZ Dome Network Camera Video Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into either day mode or night mode. By default, the camera will automatically change from day to night mode at a pre-defined level which corresponds to light...
Page 25 - Set level
AXIS Q6044-C PTZ Dome Network Camera Video Since the Pan/Tilt/Zoom coordinates define its size and position, a privacy mask is dynamic in relation to the monitored area. Thismeans that regardless of the angle and zoom of the lens, the same place or object will be hidden. To define at what magnificat...
Page 26 - Default Viewer for Browsers; Live View Config
AXIS Q6044-C PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 21 . • Default Viewer for Browser. See page 26 . • View...
Page 27 - Viewer Settings; User Defined Links
AXIS Q6044-C PTZ Dome Network Camera Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of thefollowing installed on the client: • JVM (J2SE) 1.4.2 o...
Page 28 - Output Buttons; Normal state
AXIS Q6044-C PTZ Dome Network Camera Live View Config 2. Under Output Buttons , select the type of control to use: - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To conf...
Page 29 - Preset Positions
AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions canbe accessed in several ways: • By selecting the preset from the Preset positio...
Page 30 - Gatekeeper; Configuration; Max Limits
AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeperwill, depending on configuration, steer the camera to a selected preset position or start autotracking fro...
Page 31 - Guard Tour; Tour Recording
AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and f...
Page 32 - OSDI Zones; Limits
AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start recording the Pan/Tilt/Zoom movements. 6. When satisfied, click...
Page 33 - Controls; Control Queue
AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View...
Page 34 - Detectors; Set Up Motion Detection Windows
AXIS Q6044-C PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the produc...
Page 35 - Motion Detection Parameters
AXIS Q6044-C PTZ Dome Network Camera Detectors 4. Adjust the Object Size , History and Sensitivity profile sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window . 5. Click Save . To exclude parts of the inc...
Page 36 - Applications; Application Licenses; Application Considerations
AXIS Q6044-C PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and coun...
Page 38 - Events
AXIS Q6044-C PTZ Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion isdetected. The set of conditions that defines how and when the action is triggered is called an Action Rule . Available Ac...
Page 39 - Setting Up an Action Rule
AXIS Q6044-C PTZ Dome Network Camera Events - Shock Detected — Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection, on page 34 . - System Ready — trigger the rule when the product has been started and all services are running. This can for example be used to...
Page 40 - Fallback Action; Recipients
AXIS Q6044-C PTZ Dome Network Camera Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time ...
Page 41 - Setting Up an Email Recipient; Schedules
AXIS Q6044-C PTZ Dome Network Camera Events 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK . Setting Up an Email Recipient Email recipients can be configured by selecting one of the listed email providers, or by specifying t...
Page 43 - Recordings; Recording List; Continuous Recording
AXIS Q6044-C PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 39 . • To access recordings, see Recording List, on page 43 ....
Page 44 - Languages; Upload Language; Restore
AXIS Q6044-C PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and loca...
Page 45 - System Options; Users
AXIS Q6044-C PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to al...
Page 46 - Certificates
AXIS Q6044-C PTZ Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the ...
Page 47 - Network; Basic TCP/IP Settings
AXIS Q6044-C PTZ Dome Network Camera System Options To install a self-signed certificate: 1. Go to System Options > Security > Certificates . 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed ce...
Page 48 - IPv4 Address Configuration; Enable ARP/Ping setting of IP address
AXIS Q6044-C PTZ Dome Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings areconfigured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic ...
Page 49 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration; NTP Configuration
AXIS Q6044-C PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the Installat...
Page 50 - Host Name Configuration
AXIS Q6044-C PTZ Dome Network Camera System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server. Host Name Configuration The...
Page 51 - Alternative HTTP port -; Save; RTSP; SOCKS; SNMP
AXIS Q6044-C PTZ Dome Network Camera System Options Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is entered here, a port number is automatically selected when NAT traversal is enabled. Note • An alternative HTTP p...
Page 52 - UPnP; Bonjour; Storage; SD Card
AXIS Q6044-C PTZ Dome Network Camera System Options SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the ...
Page 53 - Network Share
AXIS Q6044-C PTZ Dome Network Camera System Options The Axis product supports SD cards with the following file systems: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating s...
Page 54 - Port Status; Maintenance; Support Overview; System Overview
AXIS Q6044-C PTZ Dome Network Camera System Options Ports & Devices I/O Ports The media converter switch provides two configurable input and output ports for connection of external devices. One port isdedicated for the I/O signals between the media converter switch, the supplied multi-connector ...
Page 55 - Scripting; File Upload
AXIS Q6044-C PTZ Dome Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log ...
Page 57 - Multi-Connector Cable; Function
AXIS Q6044-C PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. Connect the multi-connector cable to the camera’s multi-connector and to the connectors in the supplied media converter switch,...
Page 58 - Troubleshooting; Upgrade Server; Upgrade; Emergency Recovery Procedure
AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contai...
Page 59 - Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS Q6044-C PTZ Dome Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> tempping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command pr...
