Page 3 - WARNING; Support
Safety This product complies with IEC/EN/UL 60950-1 andIEC/EN/UL 60950-22, Safety of Information TechnologyEquipment. The product shall be grounded either through a shieldednetwork cable (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the powersu...
Page 4 - AXIS Q6000-E PTZ Network Camera; Table of Contents; PTZ Network Camera
AXIS Q6000-E PTZ Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . ...
Page 6 - Hardware Overview; Connectors and Buttons; Network Connector
AXIS Q6000-E PTZ Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 1 SD card slot 2 Restart button 3 Network connector (service port) 4 Control button 5 Network connector on AXIS Q6000-E 6 Network connector on PTZ camera. 7 Camera heads Connectors and Buttons For technical specificati...
Page 7 - SD Card Slot; Unmount; Control Button; Restart Button; LED Indicators; Status LED
AXIS Q6000-E PTZ Network Camera Hardware Overview RJ45 Ethernet service port. NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shallbe intended for their specific use. Make sure that the network devices are i...
Page 8 - Midspan LED Indicators; LED
AXIS Q6000-E PTZ Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Unlit No camera connected. Green Steady when camera connected, normal operation. Green, flashing Slow flash when overcurrent or short circuit condition on the port. Port Green, flashing Fast flash when inpu...
Page 9 - Access the Product; Access from a Browser; root
AXIS Q6000-E PTZ Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Maci...
Page 10 - Use HTTPS; Configuration; Adjust the Camera Heads; Next; Connect to the PTZ Network Camera
AXIS Q6000-E PTZ Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 54 . To set the password via a st...
Page 11 - Calibrate the PTZ Network Camera
AXIS Q6000-E PTZ Network Camera Access the Product Note • Auto-Configure Link-Local Address must be enabled in the PTZ network camera for Autoconnect to work. This feature is enabled by default in Axis products. It can also be enabled under System Options > Advanced TCP/IP Settings . • The alread...
Page 12 - The Live View Page
AXIS Q6000-E PTZ Network Camera Access the Product 5. Repeat steps 2 - 4 until there are four calibration points in the channel. 6. Repeat from step 1 until all channels are calibrated. 7. Select Next . The image shows a snapshot of an ongoing calibration. The arrows point out calibration point 3 in...
Page 13 - Controls on the Live View Page; Manual Trigger; AXIS Media Control viewer toolbar
AXIS Q6000-E PTZ Network Camera Access the Product Controls on the Live View Page Click the View size buttons to show the image in full size (right button) or to scale down the image to fit the browser window (left button). Select a stream profile for the Live View page from the Stream Profile drop-...
Page 14 - PTZ Controls
AXIS Q6000-E PTZ Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Contro...
Page 15 - Media Streams; MJPEG
AXIS Q6000-E PTZ Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine thetype you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to th...
Page 16 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS Q6000-E PTZ Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for moreinformation. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Cont...
Page 18 - Set Up the Product; Setup; Basic Setup
AXIS Q6000-E PTZ Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all...
Page 19 - Video; Video Stream; Pixel Counter
AXIS Q6000-E PTZ Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 19 . • Stream profiles. See page 20 . • Camera settings. See page 21 . • Overlay image. See page 22 . • Privacy mask. See page 24 . Video Stream You can...
Page 20 - Stream Profiles
AXIS Q6000-E PTZ Network Camera Video H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whe...
Page 21 - Camera Settings; Image Appearance
AXIS Q6000-E PTZ Network Camera Video To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles . To select a default stream profile for the Live View page, go to Setup > Live View Config . Camera Settings The Video > Camera Settings page provides acces...
Page 22 - Overlay; Overlay Image
AXIS Q6000-E PTZ Network Camera Video • Fixed to use a fixed shutter speed. Gain , measured in decibel (dB), is the amount of amplification applied to the image. A high gain may provide a better image in low light situations but will increase the amount of image noise. Set Gain to • Auto to set the ...
Page 24 - Privacy Mask
AXIS Q6000-E PTZ Network Camera Video 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions . See the online help for details. 4. From the Actions list, select Overlay Text 5. Enter the text to display in the Text field. This is the text that #D...
Page 25 - Configure the Live View Page; Default Viewer for Browsers
AXIS Q6000-E PTZ Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 20 . • Default Viewer for Browser. S...
Page 26 - Enable recording button; User Defined Links; Show custom link
AXIS Q6000-E PTZ Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on ...
Page 27 - Control Queue
AXIS Q6000-E PTZ Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. • The Control queue polltime is measured in...
Page 28 - Detectors; Camera Tampering; Shock Detection; Motion Detection
AXIS Q6000-E PTZ Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1...
Page 29 - Set Up Motion Detection Windows; Motion Detection Parameters
AXIS Q6000-E PTZ Network Camera Detectors To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection Parameters on page 29 . Note • Using the motion detection feature may decrease the product’s overall performance. • T...
Page 31 - Applications; Application Licenses
AXIS Q6000-E PTZ Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting....
Page 33 - Events; Set Up Action Rules; Triggers
AXIS Q6000-E PTZ Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the productcan start a recording or send an email notification when motion is detected. The set of conditions that defines how and whenth...
Page 34 - Actions
AXIS Q6000-E PTZ Network Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 28 . - Shock ...
Page 35 - Add Recipients; Recipient Types
AXIS Q6000-E PTZ Network Camera Events • Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and configured under System Options > Network > SNMP . • Send Video Clip – Send a video clip to a recipient. Add Recipients The product can send media files and m...
Page 36 - Set Up Email Recipients; Create Schedules
AXIS Q6000-E PTZ Network Camera Events Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port andauthentication used by, for example, a corporate email server. Note Some email providers have security filters t...
Page 37 - Recordings; Find Recordings
AXIS Q6000-E PTZ Network Camera Recordings Recordings • To access recordings, see Find Recordings on page 37 . • To play recordings, see Play Recording on page 37 . • To export a recording as a video clip, see Export Video Clip on page 38 . • To configure camera controlled storage, see Storage on pa...
Page 38 - Export Video Clip; Recording List
AXIS Q6000-E PTZ Network Camera Recordings 3. Select the recording and click Play . The recording will be played in a new browser window. Export Video Clip Recordings on the SD card or network share can be exported as video clips. It is possible to export a complete recording or apart of a recording...
Page 39 - Continuous Recording; Recordings > Continuous; Storage; Save
AXIS Q6000-E PTZ Network Camera Recordings Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 51 . To prevent the disk from becoming full, it is recommended to configure the disk to automa...
Page 40 - Languages; Upload Language; Restore
AXIS Q6000-E PTZ Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate th...
Page 41 - System Options; Security; Users
AXIS Q6000-E PTZ Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow a...
Page 42 - Certificates
AXIS Q6000-E PTZ Network Camera System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address...
Page 45 - Network; Basic TCP/IP Settings
AXIS Q6000-E PTZ Network Camera System Options 5. Repeat steps 2 - 4 until there are four calibration points in the channel. 6. Repeat from step 1 until all channels are calibrated. 7. Select Next . The image shows a snapshot of an ongoing calibration. The arrows point out calibration point 3 in the...
Page 46 - IPv4 Address Configuration; Enable ARP/Ping setting of IP address
AXIS Q6000-E PTZ Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings areconfigured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host ...
Page 47 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration
AXIS Q6000-E PTZ Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the Installation a...
Page 48 - NTP Configuration
AXIS Q6000-E PTZ Network Camera System Options NTP Configuration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced . Select Obtain NTP server address via DHCP to use ...
Page 49 - Use manually selected NAT router -; SOCKS
AXIS Q6000-E PTZ Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one r...
Page 50 - UPnP; Bonjour
AXIS Q6000-E PTZ Network Camera System Options Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message. ...
Page 51 - SD Card; Mount and Unmount SD Card
AXIS Q6000-E PTZ Network Camera System Options Storage SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www.axis.com The Axis product supports SD cards with up to 64 GB of storage. Fo...
Page 52 - Network Share; Maintenance
AXIS Q6000-E PTZ Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is insertedinto the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go t...
Page 53 - Restart; Support Overview; System Options > Support > Support Overview; System Overview; System Options > Support > System Overview
AXIS Q6000-E PTZ Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory def...
Page 54 - Advanced; Scripting; File Upload
AXIS Q6000-E PTZ Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NO NO NOTICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this ...
Page 55 - Troubleshooting; Check the Firmware; Upgrade Server; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address
AXIS Q6000-E PTZ Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a corr...
Page 58 - Condensation in dome
AXIS Q6000-E PTZ Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NOTICE TICE TICE Formatting the card will remove all content, including all recordin...
Page 61 - Item; Connectors; Performance Considerations
AXIS Q6000-E PTZ Network Camera Technical Specifications Function/group Item Specifications Optionalaccessories AXIS T91A and AXIS T91B mounting accessoriesAXIS T8124-E High PoE midspanAXIS T8125 High PoE midspan Connectors SD Card Slot The Axis product supports SD cards with up to 64 GB of storage....