Page 2 - Notices; Liability; Support
AXIS Q1755/-E User’s Manual Notices This manual is intended for administrators and users of the AXIS Q1755/-E Network Camera, and is applicable for firmware release 5.01 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be o...
Page 3 - Contents
3 AXIS Q1755/-E - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - Product Description; Key features; HDTV quality
4 AXIS Q1755/-E - Product Description Product Description This manual applies to the AXIS Q1755/-E Network Cameras. The information provided here applies to all models, except where otherwise indicated. Key features • HDTV quality With HDTV performance, AXIS Q1755/-E deliver outstanding image qualit...
Page 7 - Accessing the Camera; Technical; Access from a browser; Access from the internet,
7 AXIS Q1755/-E - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS Q1755/-E Network Camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet...
Page 8 - Setting the root password; Create self-signed certificate; Provide the requested information and click; OK; • The default administrator user name; root; Access from the internet; For more information, please see
8 AXIS Q1755/-E - Accessing the Camera Setting the root password To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is accessed for the first time. To preven...
Page 9 - The Live View page; General controls
9 AXIS Q1755/-E - Accessing the Camera The Live View page If your network camera has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General contr...
Page 10 - AMC Audio controls; Click to switch the sound on or off.; Microphone buttons; Use the slider to control the; volume; on the speaker and microphone.; Simplex – Network Camera speaker only mode
10 AXIS Q1755/-E - Accessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled. Speaker buttons - Click to switch the sound on or off. Microphone buttons - Click to switch the sound...
Page 11 - Video Streams; Unicast RTP
11 AXIS Q1755/-E - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, an...
Page 12 - Settings; Motion JPEG; QuickTimeTM
12 AXIS Q1755/-E - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please s...
Page 13 - Basic Setup
13 AXIS Q1755/-E - Basic Setup Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the network camera: 1. Users, see page 31.2. TCP/IP, see page 33.3. Date & Time, see page 33.4. Video Stream, see page 11.5. Audio Settings, see page 15.
Page 14 - Video Stream; Preview
14 AXIS Q1755/-E - Video & Audio Video & Audio Click to access the online help that explains the Setup tools. Video Stream The video stream settings appear under four different tabs: • Image • Audio • H.264 • MJPEG Preview For a preview of the image before saving, select the Video Format and...
Page 15 - Audio
15 AXIS Q1755/-E - Video & Audio Text Overlay Settings Use these settings to include a text, date, and time as overlay in the video stream. Click for information on available options. Preview For a preview of the image before saving, select video format and Open . When satisfied with the setting...
Page 16 - Image Appearance; Enable Backlight compensation -
16 AXIS Q1755/-E - Video & Audio Stream Profiles There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be acc...
Page 17 - View Image Settings; Focus and zoom; Privacy Mask List
17 AXIS Q1755/-E - Video & Audio View Image Settings Click View... to view the video stream with the current configuration. Once satisfied, click Save. Focus and zoom The camera's maximum zoom level can be limited if required. Zoom tele limit - Select a value from the drop-down list and click th...
Page 18 - Audio Settings; Audio Channels; AXIS Media Control toolbar,; Audio Input
18 AXIS Q1755/-E - Video & Audio Audio Settings This section describes how to configure the basic audio settings for the network camera. The audio functionality is enabled under Video & Audio > Video Stream > Audio. Audio Channels Audio mode - The available audio modes are • Half duple...
Page 19 - Audio Output; If the sound from the speaker is too low or too high, adjust the; output gain; for the active speaker attached to the network; Save; to revert to previously saved settings.
19 AXIS Q1755/-E - Video & Audio Audio Output If the sound from the speaker is too low or too high, adjust the output gain for the active speaker attached to the network camera. When satisfied with the settings, click Save , or click Reset to revert to previously saved settings. Note: To receive...
Page 20 - Live View Config; Layout; Stream Profile; Default Viewer
20 AXIS Q1755/-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles . S...
Page 22 - Output Buttons; See also
22 AXIS Q1755/-E - Live View Config Output Buttons The output buttons are used to manually activate and inactivate the output port, for example, to switch a light on and off. To display the output buttons on the Live View page, select the type of control to use for the port from the drop-down list: ...
Page 24 - Control Queue Settings; Enable PTZ Control Queue -
24 AXIS Q1755/-E - PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons Here are the controls for creating and saving shortcut command buttons. These buttons can provide direct access to various built-in auxiliary commands provided by the PT driver. The buttons are displayed in the Control Pa...
Page 25 - Events; Event Servers
25 AXIS Q1755/-E - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server , to receive uploaded images. An event that is triggered b...
Page 26 - Save stream, on page 26; Save stream
26 AXIS Q1755/-E - Events Triggered Event A triggered event can be activated by: • Input ports• A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Pro- gramming Interface (API) • IR cut filter• Movement in a motion detection window• Audio – whe...
Page 27 - Gatekeeper; How to set up a
27 AXIS Q1755/-E - Events Continue image upload (unbuffered) – Upload video images for a fixed length of time or for as long as the trigger is active. Select type – Upload images to an FTP or HTTP server, send images by e-mail or save the video stream to the local storage disk. Create folder – Image...
Page 28 - Motion Detection; How to set; Set up a motion detection include window
28 AXIS Q1755/-E - Events When the Alarm for dark images parameter is enabled, alarms are generated for all cases where the lights are either dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus. If not enabled, no alarm will be sent. After you define these set...
Page 29 - Port Status
29 AXIS Q1755/-E - Events Examples: • Avoid triggering on small objects in the video image by setting the object size level to high. • Use several small Motion Detection windows rather than one large window, if triggers on small movements or objects are desired. • To reduce the number of triggers if...
Page 30 - Recording List; Play
30 AXIS Q1755/-E - Recording List Recording List The Recording List window contains a list of recordings made to the SD memory card. It shows each recording's start time, length, the event type, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a r...
Page 31 - System Options; Security; Users
31 AXIS Q1755/-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, a...
Page 32 - Certificates; Browse; Private key password -; Audio Support; Enable audio support -; Audio Settings, on page 18
32 AXIS Q1755/-E - System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devi...
Page 33 - Network; Basic TCP/IP Settings; Network Settings
33 AXIS Q1755/-E - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatic...
Page 34 - Advanced TCP/IP Settings; DNS Configuration
34 AXIS Q1755/-E - System Options Use the following IP address - To use a static IP address for the network camera, check the radio button and then make the following settings: • IP address - Specify a unique IP address for your AXIS Q1755/-E. (To check if the IP address you intend to use is avail- ...
Page 35 - Security, on page 31; Link-Local IPv4 Address; Use; NAT traversal; using UPnPTM. Note that UPnPTM must be enabled in the camera (see; Use manually selected NAT router; in the field provided.; Alternative HTTP port; FTP; ISP
35 AXIS Q1755/-E - System Options For more information, please see Security, on page 31 . Link-Local IPv4 Address This is enabled by default and assigns the network cameras an additional IP address for use with UPnP ™ . The camera can have both a Link-Local IP and a static/DHCP-supplied IP address a...
Page 36 - RTSP; SOCKS; Use authentication to log in to this server; SNMP; Read Community
36 AXIS Q1755/-E - System Options RTSP The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter the RTSP port number to use. The default setting is 554. Note that H.264 video streams will not be available if this service is not enabled. SOCK...
Page 37 - SNMP v3; UPnPTM; Storage; SD Card; Unit connectors
37 AXIS Q1755/-E - System Options Traps for SNMP v1/v2 Traps are used by the camera to send messages to a management system for important events or status changes. If Enable traps is selected, enter the email address where the trap message is to be sent as well as the Trap community that should rece...
Page 38 - Upgrading the Firmware; Support Overview; Information
38 AXIS Q1755/-E - System Options LED Settings The Status indicator LED on the camera can be set to flash at a configurable interval (or to not light up at all) when the unit is accessed. For a listing of all LED behavior, see page 42, or the online help. Note that the LED does not flash when the st...
Page 39 - Configuration; System Log; and; Access Log; Advanced; Note that Axis; File Upload
39 AXIS Q1755/-E - System Options tracking all access to the camera, simple web attraction tracking, system analysis and troubleshooting. • Server Report - Provides information about the server status and should always be included when requesting support. • Parameter List - Shows the unit's paramete...
Page 40 - System Options > Maintenance; web page (as described; Maintenance, on page 38; on the side of the camera; Using the Control Button
40 AXIS Q1755/-E - About About Here you can find basic information about your network camera. You can also view third party software licenses. Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (a...
Page 41 - RCA connectors for component or composite video out.; SD memory card slot -; be activated by AXIS VAPIX API, output buttons on the; Live View; page or by an; Event Type; . The output will show as
41 AXIS Q1755/-E - Unit connectors Unit connectors Network - RJ-45 Ethernet connector. Supports PoE (Power over Ethernet, class 3). Using shielded cables is recommended. Audio in - 3.5mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal). Audio out - 3....
Page 42 - LED indicators
42 AXIS Q1755/-E - Unit connectors • Digital input - An alarm input for connecting devices that can toggle between an open and closed circuit, for exam- ple: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under ...
Page 43 - Troubleshooting; Checking the Firmware; Maintenance; Emergency Recovery Procedure; Windows
43 AXIS Q1755/-E - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correctio...
Page 44 - Axis Support; to generate a Server Report.; Log file; is available from
44 AXIS Q1755/-E - Troubleshooting If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems expendiently by providing a Server Report...
Page 45 - Symptoms, Possible Causes, and Remedial Action; ping
45 AXIS Q1755/-E - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the In...
Page 46 - Live View Config > Layout > Default Viewer
46 AXIS Q1755/-E - Troubleshooting Poor rendering of H.264 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264 tab in the AMC con-trol panel...
Page 47 - Source; nal microphone. Select Line for a connected line in source.; Check that the correct Audio Input source is selected under
47 AXIS Q1755/-E - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Problems uploading files Limited space There is only limited space available for the upload of your own files. Try deleting existing files to f...
Page 48 - Technical Specifications; 0/25 fps in all resolutions
48 AXIS Q1755/-E - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS Q1755 50 Hz/60 Hz• AXIS Q1755-E 50 Hz/60 Hz Image sensor 1/3" Progressive Scan CMOS 2 Megapixel Lens • f 5.1 - 51 mm, F1.8 - 2.1• Auto day/night IR filter, autofocus• Near ...
Page 51 - General performance considerations; The following factors are among the most important to consider:
51 AXIS Q1755/-E - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, ...
Page 52 - Glossary of Terms
52 AXIS Q1755/-E - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and Ac...
Page 59 - Video Stream 14
