Page 2 - AXIS COMMUNICATIONS
AXIS COMMUNICATIONS <Product Name> Quick User’s Guide About This Document This manual is intended for administrators and users of the AXIS 240Q Video Server, and is applicable for firmware release 4.30. It includes instructions for using and managing the AXIS 240Q on your network. Previous exp...
Page 3 - Table of contents
3 AXIS 240Q Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 240Q Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6AXIS...
Page 5 - AXIS 240Q - Product Description; Product Description; Up to 20 viewers can access the video server simultaneously.
5 AXIS 240Q - Product Description Product Description The AXIS 240Q is a fully featured video server for security surveillance and remote monitoring needs. Based on the AXIS ARTPEC-2 compression chip, it can digitize up to 4 analog video sources and make these available on the network as real-time M...
Page 6 - AXIS 240Q Front Panel; with the DIP switches set in the down position.
6 AXIS 240Q - Product Description AXIS 240Q Front Panel Indicators - After completion of the startup and self-test routines, the multi-colored Network, Status, Power Indicators flash as follows: Unlit No connection. Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. A...
Page 7 - located on the label
7 AXIS 240Q - Product Description AXIS 240Q Rear Panel The Serial Number is located on the label on the underside of the unit. Power adapter connector - A single socket for connection of the PS-K power adapter. I/O Terminal connector - The I/O Terminal connector provides the physical interface to 4 ...
Page 8 - AXIS 240Q - Using the video server; Using the video server; Installation; The AXIS 240Q can be used with most
8 AXIS 240Q - Using the video server Using the video server Installation Before the AXIS 240Q can be accessed it must be installed on your network. Please see the installation guide supplied with the product. Alternatively, download it from www.axis.com Accessing the video server The AXIS 240Q can b...
Page 9 - The Live View page; buttons are configured under Setup > Live View Config > Layout.; switch on a light for 20 seconds.; Stream view. The Quad Stream option displays all four video images; buttons to manually start and stop events.
9 AXIS 240Q - Using the video server Notes: •To view streaming video in Microsoft Internet Explorer, you must set your browser to allow ActiveX controls and allow AMC (AXIS Media Control) to be installed on your workstation. If your workstation restricts the use of additional software components, th...
Page 10 - AXIS 240Q - Video Streams; Video Streams; streams/images directly, without going via the Live View page.; Motion JPEG; increased if bandwidth consumption is a problem.; The AXIS Media Control; right-click the video image in Internet Explorer.; Explorer only and displays the following buttons:; cancel full screen view.
10 AXIS 240Q - Video Streams Note that these AMC toolbar functions can also be accessed by right-clicking in the image. For information on using Pan/Tilt/Zoom controls, please see page 28. Video Streams The Live View page in the AXIS 240Q provides access to Motion JPEG video streams, as well as to s...
Page 11 - Other methods of accessing the video stream; and when required, for as long as required.
11 AXIS 240Q - Video Streams Other methods of accessing the video stream Video and images from the AXIS 240Q can also be accessed in the following ways: • If supported by the client, the AXIS 240Q can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the ...
Page 12 - AXIS 240Q - Configuring the video server; Configuring the video server; Accessing the Setup tools; Basic Configuration; necessary basic settings the first time the unit is configured.
12 AXIS 240Q - Configuring the video server Configuring the video server This section describes how to configure the AXIS 240Q and is intended for: • administrators, who have unrestricted access to all the Setup tools• operators, who have access to the Video & Image, Live View Config and Event C...
Page 15 - Video & Image Settings; Click; Image Settings; Image Appearance; depending on the usage and the available bandwidth.
15 AXIS 240Q - Video & Image Settings Video & Image Settings The following descriptions show examples of the available features in the AXIS 240Q. For details about each setting, please refer to the online help available from each page. Click to access the online help. Image Settings Image Ap...
Page 16 - Video Source Settings; Enter a descriptive name for the Video source.
16 AXIS 240Q - Video & Image Settings Text Overlay Settings Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent. The position of the text is ...
Page 17 - Upload and use an overlay
17 AXIS 240Q - Video & Image Settings Quad Stream Settings The settings are the same as the individual image settings and are active only when the quad stream view is selected, see Image Settings, on page 15. Overlay/Mask Settings Overlay text Overlay image Overlay/Mask Type Overlay/Mask Type al...
Page 19 - AXIS 240Q - Live View Config; Live View Config; Layout; ure button and see the following; Customizing the default; To upload your own file
19 AXIS 240Q - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own colors, images etc. Click the Configure...
Page 20 - Upload Own Web Files; check the box provided next to it and then click the Remove button.; Own Home Page; Enter a descriptive name and enter the URL in
20 AXIS 240Q - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list. 1. Enter the path to t...
Page 21 - Action Buttons; video stream and save it to a computer.; Output Buttons; depending on your browser and settings.; HTML Examples; administrator can restrict this to fewer.
21 AXIS 240Q - Live View Config 6. Enter the cgi link: http://192.168.0.125/axis-cgi/com/ptz.cgi?camera=1&continuouspantiltmove=0,0 7. These links will appear in the web interface and can be used to control the PTZ cameraFor more information on the Axis HTTP API, see the Support / Developer page...
Page 22 - External Video
22 AXIS 240Q - Live View Config External Video You can add links to other Axis network devices available over the network. These sources can be displayed on the Live View page, just as if they were video sources connected directly to the AXIS 240Q. Click the Add button to open the External Video Sou...
Page 23 - AXIS 240Q - Event Configuration; Event Configuration; can be configured to run when certain types of events occur.; Event Servers; For details on each setting, please refer to the online help
23 AXIS 240Q - Event Configuration Event Configuration This section describes how to configure the AXIS 240Q for alarm handling. Various actions can be configured to run when certain types of events occur. A set of parameters describing how and when the video server is to perform certain actions- th...
Page 24 - Event Types; Triggered Event
24 AXIS 240Q - Event Configuration Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the video server can e.g. record and send...
Page 25 - web page with the available options.; Scheduled Event; images from a set time:
25 AXIS 240Q - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 2 minutes before and after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... ...
Page 26 - Please see the online help; Motion Detection; How to configure Motion Detection
26 AXIS 240Q - Event Configuration 7. Click OK to save the Event in the Event Types list. Please see the online help for descriptions of each available option. Motion Detection In the Motion Detection menu, you can configure the video source(s) for motion detection. The motion detection feature is u...
Page 27 - at the top and drag to the desired position).; peaks in the Activity window (the active window has a red frame).; Please use the online help; Port Status; cannot access the System Options section.
27 AXIS 240Q - Event Configuration 6. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position). 7. Adjust the Object size, History and Sensitivity profile sliders (see table below for details). Any detected motion within an acti...
Page 28 - AXIS 240Q - Pan Tilt Zoom; Pan Tilt Zoom; Installing PTZ Devices; install a PTZ device:
28 AXIS 240Q - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an appropriate cable, conn...
Page 29 - PTZ Configuration; appears in the; Preset Positions; camera to a specific location.; Use current position as Home
29 AXIS 240Q - Pan Tilt Zoom Note: Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to the Axis Website at www.axis.com for further informati...
Page 30 - PTZ Controls; enable/disable the controls for specified users.; • the Pan bar - moves the camera to the right and left
30 AXIS 240Q - Pan Tilt Zoom PTZ Controls If the AXIS 240Q has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users. Video sources Preset positions Til...
Page 32 - uard Tour; Settings for Video Source 1.; displayed in the PTZ Panel.
32 AXIS 240Q - Pan Tilt Zoom Preset Positions Also available with many PTZ devices are Preset positions. These presets are selected from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined position, i.e. to cover an area of particular interest. Event...
Page 33 - navigating through its internal menu in this display.; PTZ Control Queue; seconds after the their last PTZ control command.
33 AXIS 240Q - Pan Tilt Zoom OSD Menu - If the PTZ unit supports an internal configuration menu, this can be accessed using the On-Screen Display (OSD). Configure the analog camera by opening and navigating through its internal menu in this display. PTZ Control Queue Use the PTZ Control Queue window...
Page 34 - For more information see Triggered Event, on page 24.
34 AXIS 240Q - Pan Tilt Zoom 2. Event - You can set up the AXIS 240Q to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be place first in queue except when an administrator is in control. For more information see Trigger...
Page 35 - AXIS 240Q - System Options; System Options; User Settings - check the corresponding checkboxes to enable:; Security - IP Address Filtering; requests coming from the IP addresses in the list.
35 AXIS 240Q - System Options System Options Security - Users User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live ...
Page 37 - 4h) displayed in the Live View video streams.; Naming & Date/Time Formats in the online help; for information on how to create; IP Address Configuration; enter the correct subnet mask and default router.; Services; For more information, please refer to the online help
37 AXIS 240Q - System Options Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the Live View video streams. Use the predefined formats or use your own custom date and time formats. See File Naming & Date/Time Formats in the online help f...
Page 38 - DNS Configuration; server for time synchronization.; Host Name Configuration; name is usually the same as the assigned DNS Name.; HTTP
38 AXIS 240Q - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the V...
Page 39 - HTTPS; it available from the other side of a NAT router.; Network Traffic; For more information, please see the online help
39 AXIS 240Q - System Options HTTPS The default HTTP port number (443) can be changed to any port within the range 1024-65535. This is useful for e.g. simple port mapping. NAT traversal Use NAT traversal when your video server is located on an intranet and you want to make it available from the othe...
Page 40 - SNMP; levels of security are:; Maintenance; the unit is not behaving as expected.
40 AXIS 240Q - System Options SNMP The Simple Network Management Protocol (SNMP) allows the remote management of network devices. Select the version of SNMP to use, depending on the level of security required. Select the version of SNMP to use, by checking the appropriate box. The three levels of se...
Page 41 - changed and there is unexpected behavior.; Support; information, should you require technical assistance.
41 AXIS 240Q - System Options • the static IP address• the default router• the subnet mask• the system time • Default - The default button should be used with caution. Pressing this will return all of the video server's settings (including the IP address) to the factory default values. Upgrade Serve...
Page 42 - email and enter the destination email address.; Advanced; scripts. This function is a very powerful tool.
42 AXIS 240Q - System Options Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address. Advanced Scripting is an advanced function that provides the possibility to customize and use scripts. This function is a very powerf...
Page 43 - Resetting to the Factory Default Settings; Using the Control Button; Indicator displays yellow (this
43 AXIS 240Q - System Options Resetting to the Factory Default Settings To reset the AXIS 240Q to the original default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 40), or use the control button on the front panel, as described below: Using the C...
Page 44 - AXIS 240Q - Unit Connectors; Unit Connectors; The following connectors are described in this section:
44 AXIS 240Q - Unit Connectors Unit Connectors The following connectors are described in this section: • The D-Sub Connector, on page 44• The I/O Terminal Connector, on page 45• COM Ports RS-232 and RS-485, on page 46 The D-Sub Connector The AXIS 240Q provides one 9-pin D-sub connector, providing th...
Page 45 - The I/O Terminal Connector
45 AXIS 240Q - Unit Connectors The I/O Terminal Connector This section describes the pinout and interface support provided by the 12-pin I/O terminal connector, which includes: • 4 digital transistor outputs• 4 digital inputs• an RS-485 interface• auxiliary power and GND The terminal connector is us...
Page 46 - Schematic Diagram - I/O Terminal Connector; The COM Ports RS-232 and RS-485 support several operational modes:
46 AXIS 240Q - Unit Connectors Schematic Diagram - I/O Terminal Connector o z o z z z o o o z o o o o o A B AXIS 240Q Video Server 3.3V PS-K 9V e.g. push button Device GND PIN 5 RS-485 9 10 11 12 o o 8 o 6 z z RS-232 D-SUB o 5 o 4 o 3 o 2 Switch Mode Power Supply o 7 1 o o Relay GND + COM Ports RS-2...
Page 47 - AXIS 240Q - Troubleshooting; Troubleshooting; Checking the Firmware; available with each new release, before updating the firmware.
47 AXIS 240Q - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 240Q. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that ...
Page 48 - Emergency Recovery Procedure; found on the underside label on the product casing.; Load button to restart the upgrade process.
48 AXIS 240Q - Troubleshooting Emergency Recovery Procedure If power or the network connection to the AXIS 240Q is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. ...
Page 51 - AXIS 240Q - Technical Specifications; Technical Specifications
51 AXIS 240Q - Technical Specifications Technical Specifications Item Specification Model • AXIS 240Q: Four port video server Also available as Video Rack Solution Video compression • Motion-JPEG.• Single snapshot JPEG images. Resolutions • 4CIF, 2CIFExp, 2CIF, QCIF• max 704x480 (NTSC) 768x576 (PAL)...
Page 53 - Performance considerations; important to consider:
53 AXIS 240Q - Technical Specifications Performance considerations When setting up your system it is important to consider how various settings and situations will affect the overall performance. The following aspects are among the most important to consider: • Image resolution - High image resoluti...
Page 54 - Glossary
54 AXIS 240Q - Glossary Glossary ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required.API - Application Programming Interface. The Axis API can be used for integrating Axis products into other applications.ARP - Addres...
Page 56 - Index
56 AXIS 240Q - Index Index A Accessing the video server 8 Action 23 Action buttons 9, 21 Active/Inactive (output button) 9 Active/Inactive (output buttons) 21 Administrators 12, 35 Advanced TCP/IP settings 38 Alarm 23, 26, 45 Allowed IP addresses 35 AMC 9, 10 Anonymous viewing 35 Auxiliary power 45 ...