Page 3 - WARNING; Support
Low battery power affects the operation of the RTC, causing it to resetat every power-up. A log message will appear when the battery needsreplacing.The battery should not be replaced unless required, but if the batterydoes need replacing, contact Axis support at www.axis.com/techsup for assistance. ...
Page 4 - AXIS Q1604-E Network Camera; Table of Contents; Setting Up the Product
AXIS Q1604-E Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Cold Startup Delay Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Connectors and Buttons . . . . . . . . . ....
Page 5 - Connectors
AXIS Q1604-E Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 56 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Connectors . . . . . . . . . . . . . . . . . . . . . . . ....
Page 6 - Hardware Overview
AXIS Q1604-E Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 1. Focus puller 2. Zoom puller 3. Status LED 4. Internal microphone 5. SD memory card slot 6. Network connector (PoE) 7. Audio out 8. Audio in 6
Page 9 - Network Connector; Digital output; Power Connector; Audio Connector
AXIS Q1604-E Network Camera Hardware Overview 15. Bracket screws (4x)16. Bracket adapter17. Network cable (route through wall bracket). Cable not included18. Wall bracket19. Bracket adjustment screw Cold Startup Delay Switch The Cold Startup Delay switch, when turned on, controls how the camera rest...
Page 10 - SD Card Slot; Control Button; LED Indicators
AXIS Q1604-E Network Camera Hardware Overview SD Card Slot An SD card (not included) can be used for local recording with removable storage. For more information, see Technical Specifications . NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should be unmounted before removal. ...
Page 12 - Accessing the Product; Access from a Browser
AXIS Q1604-E Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Ma...
Page 13 - root; Use HTTPS
AXIS Q1604-E Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you mustconfigure your network router to allow incoming data traffic to the product. To do this, enable the N...
Page 14 - Configure Capture Mode; The Live View Page; Controls on the Live View Page; Manual Trigger
AXIS Q1604-E Network Camera Accessing the Product 2. Enter a password and then re-enter it to confirm the spelling. 3. Click OK . The password has now been configured. Configure Capture Mode The capture mode setting reduces image flicker in fluorescent light environments. Select the capture mode wit...
Page 15 - AXIS Media Control viewer toolbar; AMC Audio Controls
AXIS Q1604-E Network Camera Accessing the Product 1. Go to Setup > Events . 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal . 4. From the second drop-down list, select Manual Trigger . 5. Select the desired action and configure the other settings as ...
Page 16 - Media Streams; MJPEG
AXIS Q1604-E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, aud...
Page 17 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS Q1604-E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AM...
Page 18 - Accessing Audio Streams; VAPIX® Application Programming Interface (API); QuickTime; Java applet
AXIS Q1604-E Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this....
Page 20 - Live View
AXIS Q1604-E Network Camera Setting Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated. • If m...
Page 21 - Video and Audio; Video Stream; Pixel Counter
AXIS Q1604-E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 21 . • Stream profiles. See page 23 . • Camera settings. See page 23 . • Overlay image. See pag...
Page 22 - Image
AXIS Q1604-E Network Camera Video and Audio The pixel counter can be accessed from: • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of...
Page 23 - Stream profile; Camera Settings; Capture Mode; OK; Save
AXIS Q1604-E Network Camera Video and Audio provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the framesize optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,t...
Page 24 - Image Appearance; Exposure Settings
AXIS Q1604-E Network Camera Video and Audio - White balance windows - Action rules - Settings in uploaded applications Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Bright...
Page 25 - IR cut filter; Overlay
AXIS Q1604-E Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, availablestorage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axi...
Page 26 - Overlay Image; Privacy Mask
AXIS Q1604-E Network Camera Video and Audio 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must first be uploaded to the Axis product, see Overlay Image . 3. To include date and time, select Include date and Include time . 4. To include a text str...
Page 27 - Audio Modes; Audio Input
AXIS Q1604-E Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio . Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis produ...
Page 28 - Bit rate; Audio Output; Audio Settings; Audio Clips; Audio
AXIS Q1604-E Network Camera Video and Audio Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth. For more information about these settings, please see the online he...
Page 29 - Default Viewer for Browsers; Live View Config
AXIS Q1604-E Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 23 . • Default Viewer for Browser. See page 29 . • Viewer Settin...
Page 30 - Viewer Settings; User Defined Links
AXIS Q1604-E Network Camera Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of thefollowing installed on the client: • JVM (J2SE) 1.4.2 or higher....
Page 32 - Detectors; Motion Detection
AXIS Q1604-E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go...
Page 33 - Set Up Motion Detection Windows; Motion Detection Parameters
AXIS Q1604-E Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Moti...
Page 34 - Recommended values; Audio Detection; Detectors > Audio Detection; Activity
AXIS Q1604-E Network Camera Detectors Low level (0%) Even very small objects triggermotion detection. An object that appears inthe window triggers motiondetection only for a very shorttime before it is considered asnon-moving. Only very bright objects ona dark background triggermotion detection. Rec...
Page 35 - Applications; Application Licenses; Application Considerations
AXIS Q1604-E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For...
Page 37 - Events
AXIS Q1604-E Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion isdetected. The set of conditions that defines how and when the action is triggered is called an Action Rule . Available action rule...
Page 38 - Setting Up an Action Rule
AXIS Q1604-E Network Camera Events • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O port to control an external device. • Overlay Text – Display an overlay text. See. • Play Audio Clip – See Audio Clips, on page 28 . • Recor...
Page 39 - Setting Up an Email Recipient
AXIS Q1604-E Network Camera Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email 1 Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Vide...
Page 40 - Schedules
AXIS Q1604-E Network Camera Events 2. Enter a Name and select Email from the Type list. 3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses. 4. Select the email provider from the Provider list. 5. Enter the user ID and password for the email acco...
Page 41 - Recordings; Recording List; Continuous Recording
AXIS Q1604-E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 38 . • To access recordings, see Recording List, on page 41 . • To con...
Page 42 - Languages; Setup; Upload Language; Restore
AXIS Q1604-E Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the fi...
Page 43 - System Options; Users
AXIS Q1604-E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anony...
Page 44 - Certificates
AXIS Q1604-E Network Camera System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or ...
Page 45 - Audio Support
AXIS Q1604-E Network Camera System Options 1. Go to Setup > System Options > Security > Certificates . 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go ...
Page 46 - Basic TCP/IP Settings; IPv4 Address Configuration; Enable ARP/Ping setting of IP address
AXIS Q1604-E Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one versionmust always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (I...
Page 47 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration
AXIS Q1604-E Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the pro...
Page 48 - NTP Configuration
AXIS Q1604-E Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the f...
Page 49 - Use manually selected NAT router -; RTSP; SOCKS
AXIS Q1604-E Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM . • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home...
Page 50 - SNMP; UPnP; Bonjour
AXIS Q1604-E Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is thegroup of devices and management station running SNMP. Community names are used to identify groups. The Axis product can be configured to ...
Page 51 - SD Card; Network Share
AXIS Q1604-E Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC cardwith speed class 10. NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should always be unmounted bef...
Page 52 - Port Status; Maintenance
AXIS Q1604-E Network Camera System Options 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the de...
Page 53 - Support Overview; System Overview; Advanced; Scripting
AXIS Q1604-E Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 55 . System Overview To get an ov...
Page 54 - File Upload
AXIS Q1604-E Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, goto System Options > Advanced > File Upload . Uploaded files are accessed through http://<ip address>/local/...
Page 55 - Troubleshooting; Upgrade Server; Emergency Recovery Procedure
AXIS Q1604-E Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a corre...
Page 56 - Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS Q1604-E Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> tempping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as a...
Page 59 - Storage and disk management problems
AXIS Q1604-E Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if otherread or write problems occur. To identify the source of the problem, check the System Log under ...
Page 63 - Function; DC power input
AXIS Q1604-E Network Camera Technical Specifications Note The I/O connector is connected to the housing (fan/heater) on delivery. In the case of a fan or heater error, an input signalwill be triggered in the camera. Set up an action rule in the camera to configure which action the signal shall trigg...
Page 64 - Performance Considerations
AXIS Q1604-E Network Camera Technical Specifications Audio Connector 3.5 mm audio connectors(stereo) 1 2 3 Audio Input Audio Output 1 Tip Microphone/Line in 2 Ring Line out (mono) 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use a...