Page 3 - Table of contents
3 AXIS 241QA/AXIS 241SA Table of contents Product description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview of the AXIS video server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - Axis video server
4 Axis video server Event configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Event servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Event t...
Page 5 - AXIS 241QA/AXIS 241SA - Product description; Product description; Overview of the AXIS video server; third party devices, such as door sensors and alarm bells.
5 AXIS 241QA/AXIS 241SA - Product description Product description This manual describes the AXIS 241QA: 4-port video server including 2-way audio, and the AXIS 241SA: 1-port video server including 2-way audio. Overview of the AXIS video server The Axis video server is fully featured for security sur...
Page 6 - LED indicators; signal the following conditions:; Front panel - AXIS 241QA
6 AXIS 241QA/AXIS 241SA - Product description AXIS 241QA The AXIS 241QA provides 4 BNC inputs for connecting analog video devices. The AXIS 241QA also provides a Line/Microphone In (mono) connector for connecting an external microphone or other source, producing a line level signal. An active speake...
Page 7 - Switches & connectors; switch set in the down position.; Rear panel; Unit connectors
7 AXIS 241QA/AXIS 241SA - Product description Switches & connectors DIP switch - A corresponding line termination switch is supplied for each video input. All units are shipped with line termination enabled for each video input; that is, with the DIP switch set in the down position. Note: If the...
Page 8 - - The Axis video server connects to the network via a standard
8 AXIS 241QA/AXIS 241SA - Product description Note: The I/O terminal connector also provides an auxiliary connection point for DC power. Network connector - The Axis video server connects to the network via a standard network cable, and automatically detects the speed of the local network segment (1...
Page 9 - AXIS 241QA/AXIS 241SA - Using the video server; Using the video server; operating systems. See also the
9 AXIS 241QA/AXIS 241SA - Using the video server Using the video server The AXIS 241QA/AXIS 241SA can be used with most operating systems and web browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical specifications , on ...
Page 10 - Setting the root password; is displayed on the screen.; Create; button in the; Create Certificate; window, and then proceed as
10 AXIS 241QA/AXIS 241SA - Using the video server Notes: • To view streaming video in Microsoft Internet Explorer, you must set your web browser to allow the AXIS Media Control (AMC) to be installed on your computer. AMC is required to use audio in the AXIS 241QA/AXIS 241SA. AMC also provides an MPE...
Page 12 - Audio Settings
12 AXIS 241QA/AXIS 241SA - Using the video server AMC Audio controls There are audio controls for controlling the client computer’s speaker output. These controls are only available in the MPEG-4 video format and when audio is enabled, see Audio Settings , on page 23. Note that these AMC toolbar fun...
Page 13 - AXIS 241QA/AXIS 241SA - Video and audio streams; Video and audio streams; Video stream types; Motion JPEG; individual image contained in the stream.; Video object types; - in Axis products, this sets the coding type to MPEG-4 Part 2
13 AXIS 241QA/AXIS 241SA - Video and audio streams Video and audio streams The AXIS 241QA/AXIS 241SA provides several different video and audio stream formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 241QA/AXIS 241SA provides...
Page 14 - MPEG-4 protocols and communication methods; protocols and broadcast methods are employed.
14 AXIS 241QA/AXIS 241SA - Video and audio streams MPEG-4 protocols and communication methods To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast methods are employed. • RTP (Real-Time Transport Protocol) is a protocol that allows programs to m...
Page 15 - possible to multicast over the Internet, for example.; Other methods of accessing the video stream; • As single JPEG images in a browser. Enter the path:
15 AXIS 241QA/AXIS 241SA - Video and audio streams RTP+RTSP This method (actually RTP over UDP and RTSP over TCP) should be your first consideration for live video, especially when it is important to always have an up-to-date video stream, even if some images do get dropped. This can be configured a...
Page 16 - Object Type must be set to; Audio transmission methods; Accessing the audio streams; 41QA/AXIS 241SA can also be accessed in the following ways:; AXIS VAPIX API; using the same methods to access video streams.; Java Applet; The Java applet supports simplex audio.
16 AXIS 241QA/AXIS 241SA - Video and audio streams Other MPEG-4 clients Although it may be possible to use other clients to view the MPEG-4 stream, it is not guaranteed to work in all cases. For some other clients, such as QuickTime™ the Video Object Type must be set to Simple . It may also be neces...
Page 17 - AXIS 241QA/AXIS 241SA - Configuring the video server; Configuring the video server; Setup; Technical specifications; Accessing the Setup tools
17 AXIS 241QA/AXIS 241SA - Configuring the video server Configuring the video server This section describes how to configure the AXIS 241QA/AXIS 241SA and is intended for administrators, who have unrestricted access to all the Setup tools The AXIS 241QA/AXIS 241SA is configured from the Setup link i...
Page 18 - Video & image settings; to; Image settings; Image appearance; depending on the usage and the available bandwidth.
18 AXIS 241QA/AXIS 241SA - Video & image settings Video & image settings Below you find examples of the features available in the AXIS 241QA/AXIS 241SA. For details of each setting, please refer to the online help available from each page. Click to access the online help. Image settings Imag...
Page 19 - Video source settings
19 AXIS 241QA/AXIS 241SA - Video & image settings Mirroring Mirroring is the horizontal flipping of an image, that gives you another image perspective. This is a useful function when you need a direct view of the image, for example, in ATMs and door phones. The mirroring settings should be defin...
Page 20 - MJPEG; Quad stream settings
20 AXIS 241QA/AXIS 241SA - Video & image settings The MPEG-4 standard provides many different coding tools for various applications in different situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead define and use subsets for different clients or groups of ...
Page 22 - Use a Privacy Mask; To use privacy masks to hide different areas of the video image:; Configurable areas as privacy mask; in the; Enable; box to enable the masks you have defined and click on; Save
22 AXIS 241QA/AXIS 241SA - Video & image settings Use a Privacy Mask To use privacy masks to hide different areas of the video image: 1. Select Configurable areas as privacy mask in the Overlay/Mask Type drop-down list. 2. Enter the (x,y) coordinates of the top left hand corner of the mask, and ...
Page 23 - Audio; microphone and speaker connected to the camera.; Enable Audio; channel can be turned on or off, which means there are four; audio mode; options that can
23 AXIS 241QA/AXIS 241SA - Audio Audio The AXIS 241QA/AXIS 241SA can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker. The Audio Settings allow different audio configurations to be set up, such as full duplex, half dup...
Page 24 - Audio Input
24 AXIS 241QA/AXIS 241SA - Audio Full-duplex mode means that you can transmit and receive audio (talk and listen) at the same time, without having to use any of the controls. This is just like having a telephone conversation. The only controls you may wish to use are the mute buttons to turn off the...
Page 27 - Live View Config; Layout; figure
27 AXIS 241QA/AXIS 241SA - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in two ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own col- ors, and images. Cli...
Page 28 - Customizing the default page; To upload your own file; Upload Own Web Files
28 AXIS 241QA/AXIS 241SA - Live View Config Customizing the default page The appearance of the default AXIS 241QA/AXIS 241SA Live View page can be customized to suit your own requirements, or you can upload and use your own home page. To upload your own file s, click the Upload/Remove button and see...
Page 29 - Pan Tilt Zoom
29 AXIS 241QA/AXIS 241SA - Live View Config Modify the Axis Look Select the background and text colors from the drop-down lists. To add a background picture, a banner and/or a logo, select your uploaded file or specify the location of an external file as described above. Banners and logos can also b...
Page 30 - HTML Examples
30 AXIS 241QA/AXIS 241SA - Live View Config User-defined Links Enter a descriptive name and the URL in the field provided. The link appears on the Live View page. User defined CGI links can be used to issue HTTP API requests, such as PTZ commands. Example: 1. Check Show Custom Link 1 2. Enter a desc...
Page 31 - External Video; External Video Source; Sequence Mode
31 AXIS 241QA/AXIS 241SA - Live View Config External Video You can add links to other Axis network devices available over the network. These sources can be displayed on the Live View page, just as if they were video sources connected directly to the AXIS 241QA/AXIS 241SA. Click the Add... button to ...
Page 32 - Installing PTZ devices
32 AXIS 241QA/AXIS 241SA - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ devices The AXIS 241QA/AXIS 241SA supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an...
Page 33 - PTZ configuration; appears in the menu to the left with the following sub menus.; Preset positions; Use current position as Home
33 AXIS 241QA/AXIS 241SA - Pan Tilt Zoom PTZ configuration Once PTZ has been installed for the AXIS 241QA/AXIS 241SA, PTZ Configuration now appears in the menu to the left with the following sub menus. Preset positions A preset position is a pre-defined camera view than can be used to quickly move t...
Page 34 - PTZ controls; enable/disable the controls for specified users.; relative; PTZ driver (see the bars in the illustration
34 AXIS 241QA/AXIS 241SA - Pan Tilt Zoom PTZ controls If the AXIS 241QA/AXIS 241SA has been appropriately configured, the Live View page will display the controls available for the installed PTZ device. The administrator can enable/disable the controls for specified users. The exact controls shown d...
Page 36 - Advanced
36 AXIS 241QA/AXIS 241SA - Pan Tilt Zoom Preset positions Also available with many PTZ devices are Preset positions . These presets are selected from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined position, that is to cover an area of particular...
Page 37 - OSD Menu; navigating through its internal menu in this display.; PTZ control queue; Note also that a viewer who belongs to a group (see
37 AXIS 241QA/AXIS 241SA - Pan Tilt Zoom OSD Menu - If the PTZ unit supports an internal configuration menu, this can be accessed using the On-Screen Display (OSD). Configure the analog camera by opening and navigating through its internal menu in this display. PTZ control queue Use the PTZ control ...
Page 38 - Triggered Event; Operator; Guard tour; Viewer
38 AXIS 241QA/AXIS 241SA - Pan Tilt Zoom The order of priority for taking control of the queue is as follows: 1. Administrators - an administrator takes over PTZ control regardless of who is first in queue. The administrator is removed from the queue 60 seconds after their last PTZ control command. ...
Page 39 - AXIS 241QA/AXIS 241SA - Event configuration; Event configuration; Event servers; set up an Event server for your AXIS 241QA/AXIS 241SA, click on; Event Servers under; For details on each setting, please refer to the online help; Test
39 AXIS 241QA/AXIS 241SA - Event configuration Event configuration This section describes how to configure the AXIS 241QA/AXIS 241SA for alarm handling. Various actions can be configured to run when certain types of events occur. Event servers Event Servers are used for receiving uploaded image file...
Page 40 - Event types
40 AXIS 241QA/AXIS 241SA - Event configuration Event types An event type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the video server can record a...
Page 42 - Camera tampering; How to set up a triggered event; Settings; seen, such as when lighting conditions change.
42 AXIS 241QA/AXIS 241SA - Event configuration Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. You must also create an event, (see How to set up a triggered event , on page 40) for ...
Page 43 - Motion detection; How to configure Motion Detection
43 AXIS 241QA/AXIS 241SA - Event configuration Motion detection In the Motion Detection menu, you can configure the video source(s) for motion detection. The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image. The AXIS 241QA/AXIS 241SA can use a ma...
Page 44 - Port status; Event Configuration > Port Status; Configure Excluded Windows
44 AXIS 241QA/AXIS 241SA - Event configuration 7. details). Any detected motion within an active window is then indicated by red peaks in the Activity window (the active window has a red frame). 8. Click Save . Please use the online help for descriptions of each available option. Examples: • Avoid t...
Page 45 - System options; Security; Users
45 AXIS 241QA/AXIS 241SA - System options System options Security User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the L...
Page 46 - HTTPS
46 AXIS 241QA/AXIS 241SA - System options Note that users from IP addresses that will be allowed must also be registered with the appropriate access rights ( User , Operator or Administrator ). This is done from Setup > System Options > Security > Users . Referrals - to prevent unauthorized...
Page 47 - request. For more information, please see the online help
47 AXIS 241QA/AXIS 241SA - System options Please refer to the home page of your preferred CA for information on where to send the request. For more information, please see the online help
Page 49 - IP Address Configuration
49 AXIS 241QA/AXIS 241SA - System options From the Time Mode section, select the preferred method to use for setting the time: • Synchronize with computer time - sets the time from the clock on your com- puter. • Synchronize with NTP server - the video server obtains the time from an NTP server ever...
Page 50 - DNS configuration
50 AXIS 241QA/AXIS 241SA - System options Notes: • The ARP/Ping service is automatically disabled two minutes after the unit is started, or as soon as an IP address is set. • Pinging the unit will still be possible when this service is disabled. AXIS Internet Dynamic DNS Service - If the AXIS 241QA/...
Page 51 - Maximum bandwidth; For more information, please see the online help
51 AXIS 241QA/AXIS 241SA - System options Link-Local address IPv4 Address This is enabled by default and assigns the AXIS 241QA/AXIS 241SA an additional IP address for use with UPnP™. The AXIS 241QA/AXIS 241SA can have both a Link-Local IP and a static or DHCP-supplied IP address at the same time - ...
Page 52 - can be summarized as:; QoS Settings; for example, how much bandwidth to reserve for it.
52 AXIS 241QA/AXIS 241SA - System options SOCKS SOCKS is a networking proxy protocol. The AXIS 241QA/AXIS 241SA can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This function is useful if the video server is located on a local network behind a f...
Page 53 - Bonjour
53 AXIS 241QA/AXIS 241SA - System options If the mail server requires SMTP authentication, check the box for Use authentication to log in to this server and enter the user name and password used for logging in. Several different methods of authentication are available. See the online help for more i...
Page 54 - Maintenance; Upgrading the firmware; Support
54 AXIS 241QA/AXIS 241SA - System options Ports & devices I/O Ports - the pinout, interface support and the control and monitoring functions provided by this connector are described in Unit connectors , on page 57. RS232 - The COM port RS-232 on the AXIS 241QA/AXIS 241SA supports several operati...
Page 56 - Resetting to the factory default settings; System; Using the Control Button
56 AXIS 241QA/AXIS 241SA - System options Resetting to the factory default settings To reset the AXIS 241QA/AXIS 241SA to the original default settings, go to the System Options > Maintenance web page (described in Maintenance , on page 54) or use the control button on the AXIS 241QA/AXIS 241SA, ...
Page 57 - The following connectors are described in this section:
57 AXIS 241QA/AXIS 241SA - Unit connectors Unit connectors The following connectors are described in this section: • The D-Sub connector , on page 57 • The I/O terminal connector , on page 58 • COM ports RS-232 and RS-485 , on page 59 The D-Sub connector The AXIS 241QA/AXIS 241SA provides one 9-pin ...
Page 58 - The I/O terminal connector; input will be active (shown under
58 AXIS 241QA/AXIS 241SA - Unit connectors The I/O terminal connector This section describes the pinout and interface support provided by the 12-pin I/O terminal connector, which includes: • 4 digital transistor outputs• 4 digital inputs• an RS-485 interface• auxiliary power and GND The terminal con...
Page 59 - Schematic diagram - I/O terminal connector; The COM Ports RS-232 and RS-485 support several operational modes:; Generic HTTP; - enables the video server to receive status/data and send com-; for information on how to connect PTZ devices.
59 AXIS 241QA/AXIS 241SA - Unit connectors Schematic diagram - I/O terminal connector COM ports RS-232 and RS-485 The COM Ports RS-232 and RS-485 support several operational modes: • Generic TCP/IP - enables the video server to receive status/data and send com- mands via TCP/IP • Generic HTTP - enab...
Page 61 - Troubleshooting; Checking the firmware; under; or from your local distributor.; Upgrade Server; section and browse to the desired firmware file on your; Upgrade
61 AXIS 241QA/AXIS 241SA - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of the AXIS 241QA/AXIS 241SA. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may co...
Page 62 - Emergency recovery procedure; number is found on the underside label on the product casing.; . The Log file records events
62 AXIS 241QA/AXIS 241SA - Troubleshooting Emergency recovery procedure If power or the network connection to theAXIS 241QA/AXIS 241SA is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, f...
Page 63 - Symptoms, Possible Causes and Remedial Actions
63 AXIS 241QA/AXIS 241SA - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Using ARP/Ping - the IP address must be set within two minutes after power has been applied to the video server Restart the server and try again. Ensure also the ping length is s...
Page 66 - AXIS 241QA/AXIS 241SA - Technical specifications
66 AXIS 241QA/AXIS 241SA - Technical specifications Technical specifications Item Specification Models • AXIS 241QA: Four video channels, two-way audio• AXIS 241SA: One video channel, two-way audio * Also available as Blade versions for Axis Video Rack Solution Video compression • Motion JPEG• MPEG-...
Page 69 - General performance considerations
69 AXIS 241QA/AXIS 241SA - Technical specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the fram...
Page 70 - those actually received by the client.; Frame rates - Motion JPEG; these values are guidelines only - actual values may vary.
70 AXIS 241QA/AXIS 241SA - Technical specifications Important! • The figures displayed here are the values as delivered by the server. If other restrictions are currently in force, (e.g. bandwidth limitation) these values might not correspond to those actually received by the client. • For Motion JP...
Page 71 - Bandwidth; amounts. The settings that affect bandwidth are:
71 AXIS 241QA/AXIS 241SA - Technical specifications Bandwidth As there are many factors affecting bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • the image resolution• the image compression• the frame rate• the MPEG-4 object type• the MPEG-4...
Page 72 - Glossary
72 AXIS 241QA/AXIS 241SA - Glossary Glossary Active Speaker - a speaker with a built-in power amplifier. ActiveX - ActiveX is a standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. Web browsers may come ...
Page 81 - Index
81 AXIS 241QA/AXIS 241SA - Index Index A Action 39 Action buttons 30 Active/Inactive 11 Administrators 17, 45 Advanced TCP/IP settings 50 Alarm 39, 43, 58 Allowed IP addresses 45 AMC Viewer Toolbar 12 Anonymous viewers 45 ARP/Ping 49 Audio input 24 Audio mode 23 Audio output 25 Audio settings 23 Aud...
Page 83 - Video streams
83 AXIS 241QA/AXIS 241SA - Index Video streams 13, 15, 19