AT&T 3658B - Manual

Table/Desk Installation NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoidexcessive heat, cold, dust or moisture. 1 Connect the telephone line cord. 2 Connect the power cord. C CL L flashes in the message window. Use onl...

5 About Handset Registration 1 The cordless handsets that came with your system are automatically registered as Handset 1,Handset 2, and Handset 3. There is no need tore-register. 2 You may register up to a total of six Expansion Handsets to this telephone system(Model 5800 handset sold separately)....

6 Wall Installation 1 Connect the power cord andtelephone line cord to the undersideof the base, as shown (figure a) . 2 Position the mounting bracket asshown (figure b) . 3 Feed the telephone line cord throughthe hole in the center of the mountingbracket (figure b) , align the bracket with the base...

7 Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, soldseparately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare batterycompartment will allow you to make and receive calls...

8 Belt Clip You may choose to use the optional belt clip with your handset. Headset You can use this telephonehands-free when you installany industry standard 2.5mm headset . For bestresults use an AT&T 2.5 mmheadset. Plug the headset into thejack located on the left sideof the handset (under th...

9 Feature Setup Menu Press the softkey under to enter the Feature Setup menu. Use or to choose features, then select to save your choice. NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen. NOTE: If you receive an incoming call while in feature setu...

10 Clock Mode You can choose to display the time when the phone isidle at the handset, or you can turn this feature off. Thedefault setting is ON . 1 Press . 2 Press until the screen highlights 3 Press . The screen displays 4 Press or . 5 Press to save the displayed setting. REGISTER Please refer to...

11 Sound Select This telephone uses the latest acoustic receiver design,providing you with four different sound quality settings. During a call, you can adjust the quality of the sound.Pressing repeatedly will cycle you through four different responses. NOTE: The mid-boost setting is hearing-aid com...

OK 12 M M M M M M M M M M M M M M M Ringer Volume Adjust the volume of the handset ringer. Setting thevolume so that no bars show on the graph turns the ringeroff. 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press . 3 Press when R RI IN NG GE ER R V ...

13 Ringer Melody The Ringer Melody sets which ringer you hear when youhave an outside call. The Ringer Melody default setting is #01 ; there are eight Ringer Melody selections. 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press , then until the screen...

14 Low Batt Tone You can set the handset to sound a tone when batterypower is low, or you can turn the tone off. The defaultsetting is O ON N . 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press , then until the screen highlights L LO OW W B BA AT TT ...

15 Range Tone You can set the handset to sound a tone when you areapproaching the end of range, or you can turn this tone off.The default setting is O ON N . 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press , then until the screen highlights R RA AN...

16 Keypad Tone When this feature is on, each key press makes a sound.The default setting is O ON N . 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press , then until the screen highlights K KE EY YP PA AD D T TO ON NE E . 3 Press The screen displays 4 ...

Set Contrast You can adjust the screen contrast for easy viewing. 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press , then until the screen highlights C CO ON NT TR RA AS ST T . 3 Press The screen displays 4 Press or to decrease or increase contrast....

18 Language Setting You can set each registered handset so the displayappears in English, Spanish or French. The default settingis E EN NG GL LI IS SH H . 1 Press , then until the screen highlights H HA AN ND DS SE ET T S SE ET TT TI IN NG GS S . 2 Press , then until the screen highlights L LA AN NG...

19 Ringer Volume 1 Make sure the base Speakerphone is off. 2 Press and hold M M , then press VOLUME + + or - - to adjust the ringer volume.You will hear a sample of the ringer volume setting. NOTE: The lowest volume setting is off. 3 Release M M to save your setting. 3658B M M M M M M M M M M M M M ...

21 Make a Cal l At the Handset 1 Press P P , then dial the number — OR — Dial the number, then press P P . 2 To end the call, press O or place the handset in the base. Answer a Call At the Handset 1 To answer a call, press any key except O and softkeys. 2 To end the call, press O or place the handse...

3658B 22 MM M Volume Handset You can adjust the volume of what you hear through thehandset during a conversation by pressing VOLUME + + or - - on the right side of the handset. You will hear a special tone when you reach the highest or lowestsetting. Base Speaker Press VOLUME + + or - - to adjust th...

Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset ona flat surface (not in the base) and continue yourconversation. NOTE: For best performance, use the handset speakerphone in a quiet location with the handsetfacing you from no more ...

24 Redial The last ten phone numbers dialed at the handset are stored in redial memory. 1 Press then press or to scroll through the numbers in redial memory. 2 Press P P or K K to dial the highlighted number. 3 Press O O to end the call. Save a Redial Number 1 Press . 2 Press or until the screen dis...

25 Flash/Call Waiting If you subscribe to Call Waiting service with your localtelephone service provider, you can answer a newincoming call without losing your current call. Handset 1 Press P P / F F to connect to the new call when you receive a call-waiting signal. 2 Press P P / F F again to return...

3658B 26 Mute Handset 1 During a telephone conversation, mute thehandset microphone by pressing . The other party will be unable to hear anything onyour end. The screen displays 2 To return to two-way conversation, press again. Base Press M M on the base to prevent the other party from hearing you. ...

27 Hold Handset NOTE: When a call is on hold, the screen displays CALL ON HOLD . If the clock feature is on, this message will be displayed for five seconds, thenreturn to the clock display with H on top of the screen. After five minutes, the handset will ring to remind youthere’s a call on hold. If...

28 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: I IN NC CO OM MI IN NG G O OU UT TS SI ID DE E C CA AL LL L You have an incoming phone call (withoutCaller ID). I IN NT TE ER RC CO OM M F FR RO OM M You have an incoming intercom call from [ [P PA AR RT TY Y N NA AM ME E] ] [ P PA AR RT TY Y N NA AM...

29 HANDSET ICONS THIS ICON: INDICATES Line In Use indicator On steadily with no number next to it when anotherphone on this line is in use.On steadily with one or more numbers next to it,indicating which extensions are using the line.For example , 1 12 2 indicates that Handset 1 and Handset 2 are on...

30 BASE LIGHTS LIGHT STATUS: INDICATES: IN USE on Handset or base is on a call IN USE flashing Extension is in use SPEAKER on Speakerphone is in use SPEAKER flashing HOLD function is activated ON/OFF on Answering system is on ON/OFF off Answering system is off CHARGING on Handset is in the base char...

31 TONES AND WHAT THEY MEAN TONE: INDICATES: Three quick beeps Battery charge is low One beep Handset registration is complete — OR — A programming command is successfullycompleted One long beep Indicates an error in programming Two beeps Handset is out of range of the base TELEPHONE OPERA TION TELE...

32 Intercom Calls You can make intercom calls between handsets and thebase. NOTE: The intercom feature is not available when the base speakerphone is in use. From Base to All Handsets 1 Press on the base to page all handsets. From Handset to Base 1 Press , then press until I IN NT TE ER RC CO OM M i...

34 Blind Call Transfer You can transfer a call from one handset to another. From the Handset 1 Press , then use to highlight where you want the call transferred. 2 When the desired destination is highlighted,press to transfer the call. NOTE: An unanswered call will ring back to the originating hands...

35 3658B Conference Calling 1 If one handset is already on a call, you canconnect a second handset or base to the call bypressing P P on the second handset or K K on the base. 2 Disconnect either or both handsets by pressing O O . — OR — Disconnect the base by pressing K K . N N N N N T T T T T M M ...

36 PHONE BOOK This telephone can store up to 50 telephone numberswith names. Each number can be up to 32 digits long andeach name can be up to 16 characters. Store a Number and Name in PhoneBook 1 Enter the number you want to store. Thescreen displays the number you enter. To deletea digit, press O ...

37 Keypad Characters Dial Presses Key 1 2 3 4 5 6 7 8 9 1 1 & ’ , . 1 2 2 A B C a b c 2 3 3 D E F d e f 3 4 4 G H I g h i 4 5 5 J K L j k l 5 6 6 M N O m n o 6 7 7 P Q R S p q r s 7 8 8 T U V t u v 8 9 9 W X Y Z w x y z 9 0 0 0 * * * # # # PHONE BOOK PHONE BOOK ATT3658B manual-updated 5/19/04 5:...

38 Dial a Number in Phone Book 1 Press . The screen displays 2 Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for — OR — Press , then enter the first few letters of the name you’re searchin...

39 Edit a Number/Name in Phone Book 1 Press . The screen displays 2 Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for — OR — Press , then enter the first few letters of the name you’re sea...

40 Delete a Number/Name in Phone Book 1 Press . The screen displays 2 Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for — OR — Press , then enter the first few letters of the name you’re s...

41 C ALLER ID OPERA TION C ALLER ID OPERA TION If you subscribe to Caller ID service with your local phone service provider,this phone stores all incoming calls (up to 50 at the handset ) with validCaller ID information in the calls log. Name, number, time and dateinformation can all be stored, if t...

42 Review Calls Log 1 Press , then press . The screen displays the most recent call in the calls log. 2 Press or to scroll through call records . Store Record in Phone Book 1 While the call information is displayed, press , then use # to scroll through dialing options, if you want to change the form...

43 Display Dial While you are reviewing the calls log, you can dial anumber displayed on the screen. You can change theformat of the number using “Dialing Options” below. Press P P or K K to dial the displayed number. Dialing Options 1 While a call record is displayed, press , then select . 2 Use or...

44 Remove Call Records Removing a Specific Call Record 1 Press , then press . 2 Press or to scroll through call records until the call you want to delete isdisplayed. 3 Press , then press . The screen displays 4 Press . The call record is deleted and you hear a confirmation tone. Removing All Record...

45 Audible Indicators This system gives you voice prompts for featureoperations and voice confirmations when you press abutton or complete an operation. Turn Answering System On/Off Press O O to turn the system on or off. When the system is turned on, you will hear “Machine on” andthe O O light will...

46 About Mailboxes This answering system has three voice mailboxes. Callers using a touch tonephone can select the mailbox in which their messages will be recorded bypressing 1 1 , 2 2 , or 3 3 . All other messages will be recorded in Mailbox 1. About Announcements • You can record up to two differe...

47 Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in yourannouncement to press 1 1 , 2 2 , or 3 3 to leave a message in the appropriate mailbox. 1 Press U U until you hear “ Change announcement .” 2 P...

48 Answering System Feature Setup You can set up one feature at a time, or you can set up afeature and then move on to set up another feature. 1 Make sure the answering system is on. 2 Press and release U U until you hear the system announce the feature you want to set.Refer to the Feature Summary c...

49 FETURE SUMMARY Default settings indicated by * . SYSTEM ANNOUNCES: DESCRIPTION/DIRECTIONS: “Change remote access code” Set the remote access code you 50 * will use to access features andfunctions of the answering systemfrom a touch tone phone. The codecan be changed to any two-digitnumber from 40...

50 Listen to, Save & Delete Messages The system automatically saves your messages until youdelete them, and can store approximately 15 minutes ofmessages, memos, and announcements(up to a maximum of 99 messages). Before playing a message, the system announces the dayand time it was received. Whi...

52 Record a Memo You can record a memo up to four minutes long to store as anincoming message. 1 Press and release . 2 Press a PLAY/STOP button to select a mailboxfor the memo. After the beep, speak toward themicrophone. The message window displays thelength of your memo. 3 To stop recording, press ...

53 MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: WHEN: 0 0 No messages in any mailbox 1 1 – 9 99 9 Total number of messages in all mailboxes, orcurrent message number during messageplayback. 0 0 – 9 99 9 ↔ ↔ F F Memory is full, or total number of messagesis 99 Counting 1 1 to 9 99 9 Duration of announceme...

Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1 Dial your telephone number. 2 When the system answers, enter your Remote Access Code(preset to 50). The system beeps once and then announces the number of new messages. 3 Enter a remote ...

55 REMOTE ACCESS COMMANDS FUNCTION: COMMAND: Play messages Press # , then enter the appropriate in a mailbox mailbox number( 1 , 2 , or 3 ). The system plays new messages. If there are no newmessages, the system plays old messages. Repeat a message Press # 4 while message is playing; press # 4 twice...

Battery Life A fully charged battery provides an average talk time of about eight hours,or standby time of five days. NOTE: Talk time and standby time may vary depending on operating conditions. Battery Indicator Ten to fifteen minutes before the battery charge indictor gets too low to operate the h...

57 Spare Battery You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, soldseparately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare batterycompartment will allow you to make and receive calls from the cordlessha...

Replace the Handset Battery Pack 1 Install the handset battery.Use only AT&T Battery 2401, SKU# 91077. 2 Charge the handset battery.• Place the handset in the base. • Charge the battery for at least 12 hours. After the firstcharge, the battery will charge in eight hours. 58 b) Align the contacts...

59 IN C ASE OF DIFFICUL TY IN C ASE OF DIFFICUL TY If you have difficulty operating this phone, try the suggestions below.For Customer Service, visit our website at www.telephones.att.com or call 1-800-222-3111. Please retain your receipt as your proof of purchase. PHONE PROBLEM SOLUTION If the phon...

PHONE PROBLEM SOLUTION To re-initialize the • Disconnect the power to the base. handset and base: • Remove spare battery pack (if installed). • Remove the handset battery pack. • Wait at least 15 seconds. • Insert the handset battery pack. • Connect the power to the base. PROBLEM SOLUTION If you hea...

CALLER ID PROBLEM SOLUTION If the caller’s name or • Make sure you subscribe to Caller ID phone number is not service from your local telephone displayed: company. • Make sure the battery is charged. • Caller ID service might not work when thephone is connected to a Private BranchExchange (PBX). PRO...

63 ANSWERING SYSTEM PROBLEM SOLUTION If messages are • If a caller leaves a very long message, incomplete: part of it may be lost when the systemdisconnects the call after four minutes. • If the caller pauses for more than sevenseconds, the system stops recording anddisconnects the call. • If the sy...

65 DEF A U LT SETTINGS DEF A U LT SETTINGS DEFAULT SETTINGS FUNCTION: DEFAULT SETTING: Handset Volume 2 Ringer Volume 3 Ringer Melody 1 Keypad Tone ON Remote Access Code 50 Clock Mode ON Message Alert OFF Announce Only OFF Number of Rings 4 Call Screening ON DEFAULT SETTINGS ATT3658B manual-updated ...

TECHNICAL SPECIFICATIONS RF Frequency Band 2400 MHz – 2483.5 MHz (Handset to base) RF Frequency Band 5725 MHz – 5850 MHz (Base to handset) Number of Channels 95 Channel Spacing 864 kHz Handset Transmit Power +23 dBm Base Transmit Power +29 dBm Sensitivity –93 dBm Modulation GFSK Operating Temperatur...

INDEX INDEX 67 A 40, 44 Announce Only 46, 49, 53, 65 announcements 46, 50 B Base 1, 21,26, 33, 34, 60, 66 Base lights 30 Base ringer 19, 20 Base Unit See Base BASS BOOST 11 battery 4, 7, 29, 56–58, 66 Beeps 31, 49, 54, 55 Belt Clip 8 C Calls Log 2 CALL ON HOLD 27 Call Screening 49 Call Waiting 2 Cal...