Page 3 - User manual; Introduction; Lucent; How to use this guide; Programming
User manual 3 Introduction Thank you for choosing a telephone from the Alcaltel-Lucent IP Touch 4008/ 4018/4019 Digital Phone range manufactured by Alcatel- Lucent . Your terminal has a new ergonomic layout for more effective communication. How to use this guide These symbols can be supplemented by ...
Page 5 - Contents
Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Getting to know your telephone; Phone; Handset; Audio keys; To adjust the loudspeaker or handset volume up or down; Navigation; Function keys and programmable keys; Pre-programmed function keys and programmable key
Getting to know your telephone 6 Alcatel-Lucent I P T ouch 4018 Phone Handset Audio keys Function keys Hang-up key : to terminate a call. Hands-free/Loudspeaker Key : to make or answer a call without lifting the receiver (IP Touch 4008/ 4018 Phone). • lit in hands-free mode or headset mode (shor...
Page 7 - Using your telephone; Making a call; Make a call using the personal phone book
Using your telephone 1 7 Other 1.1 Making a call 1.2 Receiving a call 1.3 Using the telephone in 'Hands free' mode (IP Touch 4008/ 4018 Phone only) Terminal idle: dial directly the number for your call lift the receiver number required hands free (IP Touch 40 0 8 /4018 Phone only) number required ...
Page 8 - Redialling; Make a call-back request to a busy number; start the call; Answering an internal call in intercom mode (IP Touch
Using your telephone 8 1 1.6 Redialling Redialling the last number dialled (redial) Call back on the last 8 number dialled 1.7 Make a call-back request to a busy number last number redial 'Redial' key(short press) 'Redial' key (long press) select the No. in the last ten issued start the call OR ...
Page 9 - During a conversation; Making a second call during a conversation; Other methods for calling a second correspondent; Answering a second call during a conversation; A second correspondent is trying to call you:; answer call displayed; Barring the reception of a new call during communication
During a conversation 2 9 Other 2.1 Making a second call during a conversation • Other methods for calling a second correspondent • To cancel your second call and recover the first: 2.2 Answering a second call during a conversation • A second correspondent is trying to call you: during a conversatio...
Page 10 - Transferring a call; To transfer your call to another number:; Casual conference; Recover the call on hold:
During a conversation 10 2 2.5 Transferring a call • To transfer your call to another number: • If the number receiving the transfer answers: 2.6 Three-way conference with internal and/or external correspondents (conference) During a conversation, a second call is on hold cancel conference and r...
Page 11 - Placing an outside call on hold (parking); To recover the parked call:; Intrusion into an internal conversation; Protection against intrusion:; Sending DTMF signals
During a conversation 11 2 2.9 Placing an outside call on hold (parking) You can place an outside call on hold and recover the call on another telephone: Your correspondent is parked and hears the hold melody. • To recover the parked call: 2.10 Intrusion into an internal conversation Your correspond...
Page 12 - Signal malicious calls; Adjust audio volume; to start recording
During a conversation 12 2 2.13 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: 2.14 Recording the current conversation To record the conversation during communication: At the start or end of recording, your correspondent hears a beep. 2.15 Signal malici...
Page 13 - Sharing; Answering the general bell; From the manager’s or secretary’s telephone:; “Filter”; If the telephone ringing is in your own pick-up group:
Sharing 3 13 Other 3.1 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: 3.2 Manager/secretary filtering System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to...
Page 14 - Hunting groups; Temporary exit from your hunting group:; your group number; Calling an internal correspondent on his/her pager; programmed key; your group
Sharing 14 3 3.4 Hunting groups • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. • Temporary exit from your hunting group: • Return into your group: Group No. your group number your group number Belonging to a group does not affect the ma...
Page 15 - Calling a correspondent on his/her loudspeaker; Predefined message; Send a voice message copy
Sharing 15 3 3.7 Calling a correspondent on his/her loudspeaker Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone: 3.8 Sending a written message to an internal correspondent • Predefined message • Message to complete your correspondent d...
Page 16 - Sending a recorded message to a number / a distribution list
Sharing 16 3 3.10 Sending a recorded message to a number / a distribution list • During the recording, you can: * Options: used to assign transmission options (confidential, urgent, confirmation, etc.). personal code recording end of recording enter the destination voicemail number spell the address...
Page 17 - Keep in touch; Diverting calls to another number (immediate diversion); Forwarding your calls from the receiving terminal (“Follow me”); You wish to receive your calls in your present location:
Keep in touch 4 17 Other 4.1 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). 4.2 Diverting your calls to your voice message service 4.3 When you return, consult recorded messages The ...
Page 18 - Cancelling all diversions; Leaving a recorded message for internal callers
Keep in touch 18 4 4.5 Cancelling all diversions 4.6 Diverting calls when your line is busy (divert if busy) 4.7 Do not disturb You can make your terminal temporarily unavailable for all calls. twice Forward OK Deactivate forward OK twice number receiving diversion diversion is acknowledged Forward ...
Page 19 - Managing your charges; Charging your calls directly to business accounts; number of
Managing your charges 5 19 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. 5.2 Finding out the cost of an outside call made for an internal user from your terminal number of business account number required Settin...
Page 20 - Programming your telephone; Initializing your voice mailbox; Modify the password for your phone set
Programming your telephone 20 6 Other 6.1 Initializing your voice mailbox 6.2 Customising your voice greeting You can replace the greeting message by a personal message light flashes enter your personal code then record your name according to voice guide instructions personal code to return to the d...
Page 21 - Configuring the telephone ringer; Adjusting screen brightness
Programming your telephone 21 6 6.5 Configuring the telephone ringer T Choose the tune T Adjusting the ringer volume T Activate/disable meeting mode (progressive ringing) select the type of call to which the ringing is to be associated Select the melody of your choice (16 tunes) apply your choice Se...
Page 22 - Programming your personal directory; Programming an appointment reminder; Program a temporary reminder call.; Identify the terminal you are on
Programming your telephone 22 6 6.8 Programming your personal directory 6.9 Programming the programmable keys Press and release Enter the number select an empty entry in the directory Modify the associated number enter the number OK 2 6 5 3 ab c def jkl mn o OK OR Settings OK Phone OK Directory prog...
Page 23 - Call the associated set; Modify the associated number
Programming your telephone 23 6 6.13 Call the associated set The number of another set can be associated with your set number (see Modify the associated number).To call it: 6.14 Forward your calls to the associated number If you have previously defined an associated number, you can forward your call...
Page 24 - Guarantee and clauses; Declaration of compliance; Lucent IP Touch; Information relative to the environment
Guarantee and clauses 24 howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in th...