Arkon 400 - Manual

Contents 6 7. Programming your telephone . . . . . . . . . . . . . p.40 7.1 Initializing your voice mailbox . . . . . . . . . . . . . . . . . . . . p.40 7.2 Customizing your voice greeting . . . . . . . . . . . . . . . . . . p.40 7.3 Modifying your personal code . . . . . . . . . . . . . . . . . . ....

Precautions for use 8 howtoc Reception OK (steady) The DECT features provided by your Alcatel system allow user mobility management via DECT cordless telephones. Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell. •...

Pr ec aut io ns f o r u se 9 Operating conditions This terminal and the supporting radio equipment have been designed for use with an Alcatel OmniPCX Office system and have been officially approved for private use between wireless telephones via the associated private exchange The following conditio...

Your telephone 10 ! Hang up ! Return to first screen ! Switch off ringer ! Lock/unlock keypad (long press) ! Company directory ! Customizing your telephone (long press) Microphone 123 MARTIN PaulWed 24 May 16:30 ! Status icons Battery charge level: Ringer active Message(s) waiting (flashing) Ringer ...

11 Light • Green steady: handset charging • Green fast flashing: outside the radio field • Red slow flashing: message present ! Adjust audio volume ! Access MENU ! Confirm ! Display next selection of a list (up, down, left, right) ! Lift the receiver ! Redial (long press) : Auto call back ! Broker c...

Display and corresponding icons 12 1 Other Your Reflexes telephone set features a display consisting of one line of icons and two lines of 16 alphanumerics characters. 1.1 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. You can obtain detai...

Di splay and corre sp o n d in g icon s 1 13 1.2 Shortcut keys All features described here below can be accessed by a long press on specific keys ( OK : ) It provides access to all the features available on your system. Directories: manage your personal directory and access the company directory. Re...

Display and corresponding icons 1 14 1.3 Call icons * In the event of a multiple call, the icons are given indices to represent the different parties Making a call Incoming call - ringing Call in progress Call on hold Access the directory feature Transferring a call Switching to DTMF signals Setting...

Di splay and corre sp o n d in g icon s 1 15 1.4 How to read this guide These symbols can be supplemented by small icons or texts. All default or customized feature codes are given in the table of codes in the appended sheet The features described in this manual and indicated with an asterisk (*) ca...

Getting started 16 2 Other 2.1 Installing the battery pack • Installing the battery pack • To remove it Position the battery 'connectors' side as shown in the drawing (A). Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B). Replace the cover. Lift up...

Gettin g st ar te d 2 17 2.2 Charging your telephone battery Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately. The two-colour...

Getting started 2 18 2.3 Switching on your telephone If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : • Check that you’re in an area covered (if you’re not, move close to a radio terminal). •...

Using your telephone 3 19 Other 3.1 Making a call 3.2 To call from your personal directory (Individual number) dial the number required send the call speak hang up To make an external call, dial the outside line access code (9) before dialing your party's number. 123 Johninconversation Transfer sele...

Using your telephone 3 20 3.3 Calling your party by name (company directory) * If several names come up, you can refine the search by entering the successive letters (second, third, etc.) of the name you are looking for. Press 1 when you do not know one of the letters of the name. 3.4 Answering a ca...

U sin g y our telephone 3 21 3.5 Redial* 3.6 Requesting automatic callback if internal number is busy The telephone of the internal party you are trying to contact is busy, and you want the person to call you back as soon as they are free. redial select the no. from the last ten dialed send the call...

Using your telephone 3 22 3.7 During a call During a call and without losing the connection, there are several ways to access the options offered by your system, using: • the list of icons at the top of the screen • the list of items at the bottom of the screen Call in progressSlot for second call (...

During a call 4 23 Other 4.1 Placing a call on hold (HOLD) 4.2 Making a second call 4.3 Answering a second call You are on call and a party is trying to contact you: you are on call the first call is placed on hold 123 Paulinconversation Transfer 123 Johninconversation Transfer the first call is pla...

During a call 4 24 4.4 Switching between two calls (Broker call) During a call, to recover the party on hold: 4.5 Transferring a call To transfer your call to another number: press the line key with icon to recover the call on hold You can establish the identity of the waiting call without taking it...

Durin g a ca ll 4 25 4.6 Transfer a call to the voice mailbox of an absent party During the call, you want to transfer your party to the voice mailbox of another party. 4.7 Three-way conference with internal and/or external parties (conference) During a call, a second call is on hold. To cancel the ...

During a call 4 26 4.9 Store a number* To store the displayed number in the personal directory while on a call: *T key in the name: the keys in the keypad include letters that you can display by pressing them successively. Example: press '8' twice to display the letter 'U' . select the icon 'reconne...

Sharing 5 27 Other 5.1 Answering a night or a general bell When the attendant is absent, incoming external calls are forwarded to a general bell. You can answer these calls: 5.2 Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the ca...

Sharing 5 28 5.3 Hunt groups Hunt group call: Some extensions can be associated to form a group. You can contact any one of them by dialing the group number. Temporary exit from your hunting group: Return into your group: 5.4 Diverting hunting group calls You can forward your own group calls: To can...

Sh ar in g 5 29 5.5 Sending a written message to an internal party select the 'mail' feature select the 'text mails' icon confirm dial number to be called confirm select the message to be sent confirm 123 123 0 Text mail OK? 123 Number? . . . . . . . 123 CALL ME BACK OK?

Sharing 5 30 The following 27 predefined messages exist: If selected message has to be completed: 5.6 Sending a copy of a voice message 1 Call me back 15 MEETING ON xx.xx.xx (*) 2 Call me back tomorrow 16 MEETING ON xx.xx.xx AT xx : xx (*) 3 CALL ME BACK AT xx : xx (*) 17 Out for a while4 CALL BACK ...

Sh ar in g 5 31 * To record a comment confirm number or name of the recipient or list confirm confirm * confirm confirm start recording confirm recording in progress confirm confirm While recording a comment you can select other features using the navigate-up-down key (navigate-up-down : ) 123 01/05...

Sharing 5 32 5.7 Sending a recorded message to a number/a distribution list * Distribution lists: • 000: the message is sent to all voice mailboxes • 001 to 050: the message is sent to a group of voice mailboxes • To record the message confirm access to the 'mail' feature confirm access to the voice...

Sh ar in g 5 33 5.8 Modify the automated attendant welcome message remotely This feature enables a user with the appropriate rights to modify the automated attendant night or day-time message. voice mail call number send the call number of your voice mailbox personal code follow the instructions of ...

Keeping in touch 34 6 Other 6.1 Selecting calls to be forwarded This feature enables you to select the calls to be forwarded. These can be: external calls, internal calls (local) or all calls. 6.2 Immediate forwarding to your voice mailbox 6.3 Accessing your voice mailbox When you have received a me...

K ee p in g in touch 6 35 • To access voice mail features: You can move horizontally along the various icons. 6.4 Activating/deactivating the personal assistant As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an extension number, an outside number, a m...

Keeping in touch 6 36 6.5 Personal assistant: reaching you with one number only • To select the type of forwarding select the 'customizing your telephone' feature select the 'personal assistant' icon confirm select the 'menu' icon confirm enter the name of a colleague or your assistant or any other ...

K ee p in g in touch 6 37 6.6 Diverting calls to another number (immediate forwarding) The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.). key in the number of your mobile confirm activate/deactivate the transfer to the switchboard confirm dial the...

Keeping in touch 6 38 6.7 Different types of forwardings Example of forwarding on busy • Different types of forwardings You can initiate different types of forwarding from the call forward list. ( Call forward list : ) • Example of forwarding on busy 6.8 Cancelling all forwardings ! Div Busy When yo...

K ee p in g in touch 6 39 6.9 Consulting messages left while you were away When you have received a message, the voice mailbox icon flashes on the display. ( Message : ) confirm access to the 'mail' feature select the 'text mails' icon confirm select the desired message confirm to read it read the m...

Programming your telephone 40 7 Other 7.1 Initializing your voice mailbox You can use the Message icon on the welcome screen to initialize your voice mailbox. ( Message : ) 7.2 Customizing your voice greeting You can replace the greeting message by a personal message. confirm Enter your password and...

Prog ra m m in g y our telephone 7 41 • To go back to the default message 7.3 Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. select the 'customizing your telephone' feature confirm select the 'voice-mail acceptance' confirm select the...

Programming your telephone 7 42 7.4 Adjusting the audio features You can choose the ring melody of your telephone (6 options) and adjust the audio volume (4 levels). A progressing ringing tone (meeting mode) can be used. • Choose the tune: select the 'customizing your telephone' feature select the s...

Prog ra m m in g y our telephone 7 43 • Adjusting the ringer volume: • Activate the buzzer or the ringer This key can be used to switch rapidly from the ringer to the vibrator and vice-versa. select the 'customizing your telephone' feature confirm select the setting icon confirm select the 'volume' ...

Programming your telephone 7 44 • Choosing the ringer melody You can choose from 5 different melodies for your terminal ringer.( Switch the station on or off : , OK : ) Press the OK key to confirm ( OK : ) 7.5 Activating headset mode This mode allows you to answer calls automatically (without doing ...

Prog ra m m in g y our telephone 7 45 7.6 Adjusting your telephone features *You can activate or disable the following features: 7.7 Adjusting screen brightness select the 'adjustment' feature select the feature* you want to activate or disable activate / disable return to idle ! Lighting The teleph...

Programming your telephone 7 46 7.8 Selecting language 7.9 Programming your personal directory (Individual number) Your personal directory may contain up to 10 numbers. T key in the name: the keys in the keypad include letters that you can display by pressing them successively. Example: press '8' tw...

Prog ra m m in g y our telephone 7 47 7.10 Modifying a card in the personal directory To delete an index card, delete the name and the number by holding down the delete key for a few seconds ( delete : ). To delete a character, briefly press the delete key ( delete : ). 7.11 Programming an appointme...

Programming your telephone 7 48 • Temporary appointment: call back within the next 24 hours • Permanent appointment: call back every day at the same time At the programmed time, your telephone rings: Press hang up or Off-hook to confirm the answer. ( Hang up : , Lift the receiver : ) To cancel your ...

Using the telephone in GAP mode 8 49 Other Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the features described below are available on your telephone in combination with the m...

Using the telephone in GAP mode 8 50 8.5 Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: Press the star key (hold down for a few seconds). ( s...

U sin g the telephone inG A P m o d e 8 51 8.8 Modifying a name or number 8.9 Deleting a card select the directory feature select the card to be modified confirm select 'edit' confirm move onto the letter to be modified modify the name confirm move to the digit to be modified modify the digit confir...

Using the telephone in GAP mode 8 52 8.10 Customizing and adjusting your telephone Choosing your melody: Adjusting the ringer volume: Selecting language: select the 'ringer' feature select the melody of your choice confirm return to idle select the 'ringer' feature select the 'volume' icon increase ...

Registering the telephone 54 9 Other 9.1 Registering the telephone on a system for the first time For the mobile telephone to feature, it must be registered on at least one Alcatel or GAP system (registration operation). If when first switched on the display indicates: ' System 1 — Auto install ? ' ...

Re g isterin g the telephone 9 55 The DECT set can be programmed and can address the 4 specified frequency bands. On installation, the user of a DECT set must declare the set in the appropriate frequency band according to the country in which the user finds himself: Before installing your DECT set, ...

Registering the telephone 9 56 9.2 Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main ALCATEL system. You can select the other inputs to register the telephone under another system (AL...

Re g isterin g the telephone 9 57 The DECT set can be programmed and can address the 4 specified frequency bands. On installation, the user of a DECT set must declare the set in the appropriate frequency band according to the country in which the user finds himself: Before installing your DECT set, ...

Registering the telephone 9 58 ! If the registration operation runs correctly (Subscription accepted), the telephone is ready for use, and the radio coverage icon appears. ! If the registration operation has not been successful, the station proposes launching the subscription again. ! Depending on t...

Accessories 10 59 Other 10.1 Chargers • Fixing a charger on a vertical surface • Assembling two chargers The 'Basic Desktop' charger includes: 1. a telephone support, 2. a mains cable, via an AC/DC adaptor. The 'Dual Desktop' charger includes: 1. a support with : - a place for the telephone, - a pla...

Accessories 10 60 10.2 Characteristics of the mains power adapter ! Input: 100/240 V - 50/60 Hz ! Output: 7.5 V - 0.38 A 10.3 Presentation of the battery pack Initial charge: The power outlet used must be close to the charger/holder and easily accessible, so that it can be used as a way to turn powe...

A ccess orie s 10 61 10.4 Headphone / external microphone The side of the telephone features a headphone / external microphone socket. Contact your retailer to find out the characteristics of the various headphone models. 10.5 Cleaning your telephone Your telephone does not require any particular se...

Glossary 62 11 Other ! Broker call: Function enabling the user to switch back and forth between several simultaneous calls. ! Call transfer: Function enabling a call to be transferred to another telephone within the system. ! Common directory: This directory contains all the speed-dial numbers acces...

Declaration of compliance 63 howtoc We, Alcatel-Lucent Enterprise, hereby declare that we assume the Alcatel-Lucent 300 DECT Handset and Alcatel-Lucent 400 DECT Handset to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council.This equipment uses t...