Page 3 - User manual; Introduction; Alcatel; How to use this guide
User manual 3 How Introduction Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel . Your terminal has a new ergonomic layout for more effective communication. How to use this guide These symbols may be supplemented by small icons or text. Lift the receiver. Line key....
Page 5 - Contents
Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Getting to know your telephone; Receiver; Audio keys; To adjust the speaker or receiver volume up or down; Navigation; Feature keys and programmable keys; Pre-programmed feature keys and programmable key.
Getting to know your telephone 6 r edial end Telephone Receiver Audio keys Feature keys END key: to terminate a call. Handsfree/Speaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in handsfree mode or headset mode (short press). • Flashing in speaker mode(lon...
Page 7 - Using your telephone; Making a call; press and release; activate loudspeaker; adjust volume
Using your telephone 1 7 Other 1.1 Making a call 1.2 Answering a call dial the number for your call lift the receiver number required handsfree (Alcatel 4018 only) number required programmable line key you are in conversation with the destination number To make an external call, dial the outside lin...
Page 8 - Calling your correspondent by name (company directory); Activating call screening:; When you receive a call:; Redial; Making a callback request to a busy number
Using your telephone 8 1 1.5 Calling your correspondent by name (company directory) You enter your contact's name in predictive text mode. In this mode, enter each letter of the name by pressing only once on thekey with this letter. 1.6 Make a call using the personal phone book 1.7 Screening calls u...
Page 9 - Answering an internal call in intercom mode (Alcatel 4018 only); to activate; Mute, so that your correspondent cannot hear you; disable microphone
Using your telephone 9 1 1.10 Answering an internal call in intercom mode (Alcatel 4018 only) You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode. The screen shows the caller’s identity. • To activate -...
Page 10 - During a call; Making a second call during a conversation; Other methods for calling a second correspondent; Answering a second call during a conversation; A second correspondent is trying to call you:; Answer call displayed:; light flashes
During a call 10 2 Other 2.1 Making a second call during a conversation • Other methods for calling a second correspondent • To cancel your second call and recover the first: The first call is placed on hold you are in conversation with the destination number number of second party auto call back (s...
Page 11 - Transferring a call; To transfer your call to another number:; terminal; programmed; “Conference”; programmed key; Placing an outside call on hold (parking); cancel the conference
During a call 11 2 2.4 Transferring a call • To transfer your call to another number: • If the number receiving the transfer answers: You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods describedabove. 2.5 Three-way conference with i...
Page 12 - To recover the parked call:; Intrusion into an internal conversation; Protection against intrusion:; Store a number; Adjust audio volume; select the key to; confirm; adjust audio volume
During a call 12 2 • To recover the parked call: 2.8 Intrusion into an internal conversation Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call: • Protection against intrusion: number of telephone from which call was parked If the par...
Page 13 - Sharing; Receiving supervised call ringing; Answering a night or a general bell; From the manager’s or assistant’s telephone:; “Screening”; Individual pick-up; If the telephone ringing is in your own pick-up group:
Sharing 3 13 Other 3.1 Receiving supervised call ringing To receive the special ringing for calls to another number: 3.2 Answering a night or a general bell When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer: 3.3 Manager/assistant screening System...
Page 14 - Answering briefly in place of the attendant; Calls to the switchboard:; Hunting groups; Temporary exit from your hunting group:/Return into your group:; “Attendant help”; Calling an internal correspondent on his/her pager
Sharing 14 3 3.5 Answering briefly in place of the attendant Outside calls to the attendant will ring on your telephone and you can answer the call: • Calls to the switchboard: 3.6 Hunting groups • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group n...
Page 15 - Sending a written message to an internal correspondent; The 27 standard messages are shown below:; Sending a copy of a voice message
Sharing 15 3 3.10 Sending a written message to an internal correspondent • Predefined message: • Personal message: * Create a temporary personal message : dial the number to be called select the message to be sent enter the no. of the message to be sent (01 to 27) apply your choice change language o...
Page 16 - Sending a recorded message to a number/a distribution list; Broadcasting a message on the loudspeakers of a station group; number of
Sharing 16 3 • *To record a comment: 3.12 Sending a recorded message to a number/a distribution list start recording the comment recording end recording replay comment re-record a comment send message Record OK recording # Listen OK OR Record OK OK OK personal code dial the number to be called other...
Page 17 - Keeping in touch; Selecting calls to be forwarded; Forwarding your calls to your voice message service; Activate/deactivate the personal assistant
Keeping in touch 4 17 Other 4.1 Selecting calls to be forwarded When a forwarding is applied, you can select the types of call to be forwarded: outside, internal, all. 4.2 Forwarding calls to another number (immediate forwarding) The number can be your home, portable or car phone, voice message or a...
Page 18 - Personal assistant: reaching you with one number only; Forwarding your calls from the receiving terminal (“Follow me”); You wish to receive your calls in your present location:; Applying a selective forward
Keeping in touch 18 4 4.6 Personal assistant: reaching you with one number only 4.7 Forwarding calls to your pager Callers will thus be able to contact you while you are moving around the company: select type of forwarding dial number of a colleague or other key individual dial an outside line numbe...
Page 19 - Cancelling all forwardings; Leaving a recorded message for internal callers
Keeping in touch 19 4 4.11 Cancelling all forwardings 4.12 Forwarding calls when your line is busy (forward if busy) Callers can be forwarded to another telephone if you are already on the line. 4.13 Do not disturb You can make your terminal temporarily unavailable for all calls. press the 'call for...
Page 20 - Consulting written messages; Message notification; Activate/deactivate message notification:; enter the number
Keeping in touch 20 4 • The 27 standard messages are shown below: 4.15 Consulting written messages The light indicates that messages have been received. During the display of the information: 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) 3 Call me back at ...
Page 21 - Managing your charges; Charging your calls directly to business accounts; Adding or changing a business code during a call:; At the end of the call, you are called back and you can:
Managing your charges 5 21 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. • Adding or changing a business code during a call: 5.2 Finding out the cost of an outside call made for an internal user from your termin...
Page 22 - Programming your telephone; Initializing your voice mailbox; recording; Modifying your personal code; new code; select the melody of
Programming your telephone 22 6 Other 6.1 Initializing your voice mailbox 6.2 Customizing your voice greeting You can replace the greeting message by a personal message. During consultation of a message, pressing the 'i' key provides access to the following features: ( ) Light flashes Enter your per...
Page 23 - Adjusting screen brightness; adjusting screen brightness; Selecting language; select the language
Programming your telephone 23 6 T Activate/disable meeting mode (progressive ringing): T Activate/deactivate discreet ring mode: T Adjust ringer volume while a call arrives: 6.5 Adjusting screen brightness to activate to deactivate apply your choice to activate to deactivate apply your choice your t...
Page 24 - Programming speed dialing (direct calls) keys; Program a temporary reminder call:; To cancel your temporary reminder call request:; Identifying the terminal you are on
Programming your telephone 24 6 6.8 Programming speed dialing (direct calls) keys 6.9 Programming an appointment reminder You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). • Program a temporary reminder call: • Program a permanent...
Page 25 - Lock / unlock your telephone; enter your personal code; activating/deactivating
Programming your telephone 25 6 6.12 Lock / unlock your telephone 6.13 Activating/deactivating 'forced headset' mode 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver;. your telephone is locked/unlocked enter your personal code Lock OK 2 6 5 3 ab c def...
Page 26 - Compliance; Declaration of compliance
Compliance 26 howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following...