Page 3 - Contents
Contents 3EC 16807 AAAA TCZZA Ed. 07 3 / 66 Contents 1 Speed TouchUSB Installation Guide 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Get Acquainted with your Speed Touch USB 10 . . . . . . . . . . . . . . . . . . . . . . . 1.2 Speed Touch USB Installation 13 . . . . . ....
Page 5 - Welcome to the Speed Touch USB; Welcome to the Alcatel
5 / 66 3EC 16807 AAAA TCZZA Ed. 07 Welcome to the Speed Touch USB Welcome to the Alcatel Speed Touch Asymmetric Digital Subscriber Line (ADSL) modem.From now on, your online experience will be revolutionized by the high speed Internet access that Alcatel's ADSL technology delivers.With download sp...
Page 9 - Speed Touch USB Installation Guide; Use this chapter to quickly prepare your; Get Acquainted with your
1 Speed Touch USB Installation Guide 9 / 66 3EC 16807 AAAA TCZZA Ed. 07 1 Speed Touch USB Installation Guide Use this chapter to quickly prepare your for the Internet. Topic See Get Acquainted with your STUSB 1.1 STUSB Installation 1.2
Page 10 - Get Acquainted with your Speed Touch USB; Speed Touch
1 Speed Touch USB Installation Guide 10 / 66 3EC 16807 AAAA TCZZA Ed. 07 1.1 Get Acquainted with your Speed Touch USB Check your package for the following items: " The Speed Touch " 2m ADSL cable (RJ11/RJ11 , RJ14/RJ14) " A CDĆrom, containing installation software and this User Manual....
Page 11 - Note
1 Speed Touch USB Installation Guide 11 / 66 3EC 16807 AAAA TCZZA Ed. 07 Unlike most traditional modems, the electronic circuitry of the has been shaped into a stylish body: Input/output wiring is moulded in an ergonomically designed pigtail.The pigtail splits in two separate parts. From the body ...
Page 12 - Asymmetric Digital Subscriber Line
1 Speed Touch USB Installation Guide 12 / 66 3EC 16807 AAAA TCZZA Ed. 07 ADSL provides simultaneous highĆspeed Internet access and regular phone services over the existing telephone line already in your house. With downloads at up to 8Mbps it's up to 200 times faster than traditional modems. What's ...
Page 13 - Speed Touch USB Installation; Execute the steps in this section and in noĆtime you are connected; What you Need
1 Speed Touch USB Installation Guide 13 / 66 3EC 16807 AAAA TCZZA Ed. 07 1.2 Speed Touch USB Installation Execute the steps in this section and in noĆtime you are connected to the Internet. Topic See What you Need 1.2.1 Installing the STUSB 1.2.2 Wiring the STUSB 1.2.3 Installation Results 1.2.4
Page 14 - Whatyou Need; ADSL and telephone signals.
1 Speed Touch USB Installation Guide 14 / 66 3EC 16807 AAAA TCZZA Ed. 07 1.2.1 Whatyou Need ADSL service must be enabled on your telephone line.You need a central splitter, or distributed filters for decoupling ADSL and telephone signals. In all cases contact your ADSL service provider about splitte...
Page 16 - Installing the Speed Touch USB; The Alcatel Wizard Installation
1 Speed Touch USB Installation Guide 16 / 66 3EC 16807 AAAA TCZZA Ed. 07 1.2.2 Installing the Speed Touch USB As your is a true PlugĆandĆPlay device, you can use two different installation procedures: " The Alcatel Wizard Installation By inserting the CDĆrom, the installation wizard automaticall...
Page 18 - 'Welcome to Alcatel Speed Touch USB setup'
1 Speed Touch USB Installation Guide 18 / 66 3EC 16807 AAAA TCZZA Ed. 07 3. The 'Welcome to Alcatel Speed Touch USB setup' window pops up: Click to proceed. 4. The 'Software License Agreement for Alcatel Speed Touch USB' window pops up: Click to accept the terms of the agreement and to continue the ...
Page 20 - Note for Windows ME/2000 user only
1 Speed Touch USB Installation Guide 20 / 66 3EC 16807 AAAA TCZZA Ed. 07 7. The wizard copies driver software to your local hard disk: Note for Windows ME/2000 user only : If a 'Digital Signature' window pops up, then click to continue. 8. The 'Setup Complete ' window pops up to announce that instal...
Page 22 - Wiring the Speed Touch USB
1 Speed Touch USB Installation Guide 22 / 66 3EC 16807 AAAA TCZZA Ed. 07 1.2.3 Wiring the Speed Touch USB 1. Plug the ADSL cable, provided in your package, into the inline receptacle ofthe : 2. Depending onto which pins ofthe wall socket the ADSL signals are assigned, it might be necessary to plug i...
Page 23 - Plugthe
1 Speed Touch USB Installation Guide 23 / 66 3EC 16807 AAAA TCZZA Ed. 07 4. Plugthe 's USB connector into the PC's USB port: The PC's USB port can be easily located, it is marked with thetypical USB symbol . 5. The is automatically recognized. The needed installations will be performed by your Windo...
Page 24 - Installation Results; SpeedTouch USB program folder
1 Speed Touch USB Installation Guide 24 / 66 3EC 16807 AAAA TCZZA Ed. 07 1.2.4 Installation Results After you have correctly followed the installation procedures, the following folders and icons are added to your system: " SpeedTouch USB program folder : The SpeedTouch USB folder is added, which...
Page 25 - Speed Touch USB PPPoA Connection Guide; Use this chapter to quickly connect to the Internet.; Making and Releasing a Connection
2 Speed Touch USB PPPoA Connection Guide 25 / 66 3EC 16807 AAAA TCZZA Ed. 07 2 Speed Touch USB PPPoA Connection Guide Use this chapter to quickly connect to the Internet. Topic See Making and Releasing a Connection 2.1 STUSB Connection Entries 2.2
Page 27 - As a result the
2 Speed Touch USB PPPoA Connection Guide 27 / 66 3EC 16807 AAAA TCZZA Ed. 07 2. As a result the DialĆup window pops up: 3. Enter the user name and password for your user account atthe SP, and click . 4. As soon the connection is made, the following message pops up:
Page 28 - Click
2 Speed Touch USB PPPoA Connection Guide 28 / 66 3EC 16807 AAAA TCZZA Ed. 07 Click . The message box and dialĆup window are minimized into a DUN icon in the system tray: In case you have more than one account, and/or multiple connected to your PC, you can create multiple entries for the DialĆup appl...
Page 30 - DoubleĆclick the MSDUN icon in the system tray:
2 Speed Touch USB PPPoA Connection Guide 30 / 66 3EC 16807 AAAA TCZZA Ed. 07 Proceed as follows: 1. DoubleĆclick the MSDUN icon in the system tray: 2. As a result, the 'Speed Touch USB Status ' window pops up (Windows 2000 example): 3. Click . The connection is released. No Internet connectivity exi...
Page 31 - Speed Touch USB Connection Entries
2 Speed Touch USB PPPoA Connection Guide 31 / 66 3EC 16807 AAAA TCZZA Ed. 07 2.2 Speed Touch USB Connection Entries In caseyou havemorethan one connected, and/or in case you havemorethan oneaccount for ADSL connectivity, e.g. oneto theInternet, and oneto your corporate, you areableto create multiple...
Page 35 - Speed Touch USB Diagnostics; STUSB
3 Speed Touch USB Diagnostics 35 / 66 3EC 16807 AAAA TCZZA Ed. 07 3 Speed Touch USB Diagnostics While your session is active, i.e. the PPPoA connection is established, various diagnostics are available from the software, to overview the momentary connection. Topic See STUSB Status System Tray Icon 3...
Page 36 - Speed Touch USB Status System Tray Icon; As soon your
3 Speed Touch USB Diagnostics 36 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.1 Speed Touch USB Status System Tray Icon As soon your is installed, a status icon is shown at your desktop's system tray: The status icon is colored, depending the state of the device. If you position your mouse pointer over the st...
Page 37 - Speed Touch USB Diagnostics
3 Speed Touch USB Diagnostics 37 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.2 Speed Touch USB Diagnostics The exhibits specific ADSLĆlevel information" diagnostics windows.These windows allow you to view specific information on the various layers ADSL uses to transmit or receive information over the AD...
Page 38 - Basic Speed Touch USB Diagnostics
3 Speed TouchUSB Diagnostics 38 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.2.1 Basic Speed Touch USB Diagnostics DoubleĆclick the status icon in the system tray to open the Diagnostics window. The same result is achieved via Start ³ Programs ³ SpeedTouch USB ³ SpeedTouchUSB Diagnostics ( ): Opening the Diag...
Page 39 - In the left box, the following figures can be displayed:; In the case of a spinning globe (physical connection), the following
3 SpeedTouch USB Diagnostics 39 / 66 3EC 16807 AAAA TCZZA Ed. 07 In the left box, the following figures can be displayed: Data Description Indicates that your STUSB is not (properly) connectedto your PC, or malfunctioning. Note : To solve the problem, reconnect your STUSB to the PC. Non spinning glo...
Page 40 - Speed Touch USB Diagnostics Properties; to pop up the
3 Speed Touch USB Diagnostics 40 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.2.2 Speed Touch USB Diagnostics Properties LeftĆclick the upperĆleft corner of the Diagnostics window( ), or rightĆclick its caption bar to pop up a box menu. In this box menu, click 'Properties' to pop up the 'Properties' window: F...
Page 42 - Detailed Speed Touch USB Diagnostics
3 Speed Touch USB Diagnostics 42 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3 Detailed Speed Touch USB Diagnostics Click to pop up an extension to the basic Diagnostics (See subsection 3.2.1 for more information). Topic See Connection Diagnostics 3.3.1 Physical Diagnostics 3.3.2 ATM Diagnostics 3.3.3 OAM F5...
Page 43 - Connection Diagnostics; By default the detailed
3 Speed Touch USB Diagnostics 43 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3.1 Connection Diagnostics By default the detailed Diagnostics will appear with the 'Connection' tab selected: Field Description VPI/VCI The STUSB 's ADSL PPPoA connections use Asynchronic Transfer Mode (ATM)'s virtual channels for ...
Page 44 - Physical Diagnostics; Click the
3 SpeedTouch USB Diagnostics 44 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3.2 Physical Diagnostics Click the 'PHY' tab to pop up the following window: Field Description USB Retry: Transmit Receive Indicates the number of times your STUSB hadto retry the transmission/reception of data to/from your PC due to...
Page 45 - ATM Diagnostics
3 Speed Touch USB Diagnostics 45 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3.3 ATM Diagnostics Click the 'ATM' tab to pop up thefollowing window: Field Description Bandwidth Indicates the maximum transmit/receive service your service provider offers for your current subscription. Cell count:Transmitted Ind...
Page 46 - OAM F5 Diagnostics
3 Speed Touch USB Diagnostics 46 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3.4 OAM F5 Diagnostics Click the 'OAM F5' tab to pop up the following window: Field Description OAM F5 State:AIS, RDICC up/down Flagged Alarm Indication Signal (AIS), Remote Defect Indication (RDI), and /or Continuity Check (CC) upĆ...
Page 47 - AAL5 Diagnostics
3 Speed Touch USB Diagnostics 47 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3.5 AAL5 Diagnostics Click the 'AAL5' tab to pop up the followingwindow: You can find the followinginformation: Field Description SDU Indicates the number of SDUs, which are transmitted and received. CRC Errors Indicates the number ...
Page 48 - Version Diagnostics
3 Speed Touch USB Diagnostics 48 / 66 3EC 16807 AAAA TCZZA Ed. 07 3.3.6 Version Diagnostics Click the tab to pop up the following window: This window provides information on Alcatel's driver software.
Page 49 - Speed Touch USB Software; This chapter describes how to upgrade, remove, or repair the; Removing Driver Software
4 Speed Touch USB Software 49 / 66 3EC 16807 AAAA TCZZA Ed. 07 4 Speed Touch USB Software This chapter describes how to upgrade, remove, or repair the driver software. Topic See Removing Driver Software 4.1 Upgrading/Repairing Driver Software 4.2 STUSB Web Upgrade 4.3
Page 51 - Result
4 Speed Touch USB Software 51 / 66 3EC 16807 AAAA TCZZA Ed. 07 Various windows will pop up to indicate the software removal process. At the end of the process, the following window pops up: Click to finish the removal. Result : All related software and shortcuts are removed from your system. In case...
Page 52 - Upgrading/Repairing Driver Software
4 Speed Touch USB Software 52 / 66 3EC 16807 AAAA TCZZA Ed. 07 4.2 Upgrading/Repairing Driver Software Prior to a driver software upgrade, or repair, the software must be readily available on a CDĆrom or resident on your hard disk. 1. Start the installation wizard from the location where your upgrad...
Page 53 - Follow all the instructions.
4 Speed Touch USB Software 53 / 66 3EC 16807 AAAA TCZZA Ed. 07 Follow all the instructions. When upgrading the driver software, the installation process could slightly differ with the procedure described in chapter 1.
Page 54 - Speed Touch USB Web Upgrade
4 Speed Touch USB Software 54 / 66 3EC 16807 AAAA TCZZA Ed. 07 4.3 Speed Touch USB Web Upgrade The Alcatel support web pages on the Internet provide executable driver software upgrades for download. These upgrades are regularly updated and can be found at: http://www.alcatel.com http://www.alcatelds...
Page 55 - Abbreviations
Abbreviations 55 / 66 3EC 16807 AAAA TCZZA Ed. 07 Abbreviations AAL5 ATM Adaption Layer 5 ADSL Asymmetric Digital Subscriber Line AIS Alarm Indication Signal ASP ADSL Service Provider ATM Asynchronic Transfer Mode CC Continuity Check CO Central Office CRC Cyclic Redundancy Check ISP Internet Service...
Page 57 - AppendixA; some common problems you may encounter when using the
AppendixA Troubleshooting 57 / 66 3EC 16807 AAAA TCZZA Ed. 07 AppendixA Troubleshooting This appendix provides information on how to identify and correct some common problems you may encounter when using the . In most cases the described solutions will solve the problem.However, if the problemkeeps ...
Page 59 - Two Light Emitting Diodes (LEDs) indicate the status of the
AppendixB LED Description and Port Description 59 / 66 3EC 16807 AAAA TCZZA Ed. 07 AppendixB LED Description and Port Description Two Light Emitting Diodes (LEDs) indicate the status of the . On the left side resides the USB LED, on the right the ADSL LED. As soon you turn on your , it passes three ...
Page 61 - AppendixC; Speed; STORE THESE INSTRUCTIONS CAREFULLY
AppendixC Safety and Agency Regulatory Notices 61 / 66 3EC 16807 AAAA TCZZA Ed. 07 AppendixC Safety and Agency Regulatory Notices This appendix provides basic Safety Information on your Speed Touch product. Prior to usingthe Speed Touch , read this appendix carefully. Follow all warnings and ins...
Page 62 - Safety Instructions
AppendixC Safety and Agency Regulatory Notices 62 / 66 3EC 16807 AAAA TCZZA Ed. 07 C.1 Safety Instructions The Speed Touch equipment is intended for: " InĆhouse stationary desktop use; the maximum ambient temperature may not exceed 40ºC (104ºF). " It must not be mounted in alocation expose...
Page 64 - European Community Declaration of Conformity
AppendixC Safety and Agency Regulatory Notices 64 / 66 3EC 16807 AAAA TCZZA Ed. 07 C.2 European Community Declaration of Conformity Products with the marking comply with both EMC and Low Voltage Directives issued by the Commission of the European Community. A copy of the European Community Declarati...
Page 65 - Radio Frequency Interference Statement
AppendixC Safety and Agency Regulatory Notices 65 / 66 3EC 16807 AAAA TCZZA Ed. 07 C.3 Radio Frequency Interference Statement This device has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason...
Page 66 - Canadian DOC Class B Notice
AppendixC Safety and Agency Regulatory Notices 66 / 66 3EC 16807 AAAA TCZZA Ed. 07 C.4 Canadian DOC Class B Notice Notification of Canadian RF Interference Statements This digital apparatus does not exceed the Class B limits for radio noise emissions from digitalapparatus as set out in the radio int...