3Com CRWXR10095A - Manual

A BOUT T HIS G UIDE This manual shows you how to plan, configure, deploy, and manage a Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN Switch Manager (3WXM). Read this manual if you are a network administrator or a person responsible for managing a WLAN. If release notes are shipped ...

10 C HAPTER : A BOUT T HIS G UIDE This manual uses the following text and syntax conventions: Documentation The 3WXM documentation set includes the following documents. „ Wireless LAN Switch Manager (3WXM) Release Notes These notes provide information about the system software release, including new...

Documentation Comments 11 „ Wireless LAN Switch Manager Reference Manual This manual shows you how to plan, configure, deploy, and manage a Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN Switch Manager (3WXM). „ Wireless LAN Switch and Controller Installation and Basic Configuration...

1 G ETTING S TARTED This chapter contains information about recommended system requirements you should meet for optimum 3WXM performance, installing 3WXM client and 3WXM Services software, and an introduction to using the 3WXM interface. Hardware Requirements for 3WXM Client Table 3 shows the minimu...

14 C HAPTER 1: G ETTING S TARTED Hardware Requirements for 3WXM Services Table 4 shows the minimum and recommended requirements to run the 3WXM Services in Windows. Software Requirements 3WXM client and 3WXM Services are each supported on the following operating systems: „ Microsoft Windows Server 2...

Preparing for Installation 15 Preparing for Installation Before you install 3WXM, make sure you have the appropriate administrative privileges on the system and a license key if required. If you plan to install the HP OpenView plug-in for 3WXM, which allows you to integrate 3WXM into an HP OpenView ...

16 C HAPTER 1: G ETTING S TARTED Once the activation key has been accepted, you may enter an Unlimited Device license key. This will require its own activation key, which can be obtained in the same manner. If you are registering your product using the web browser on a different host, and you wish t...

Preparing for Installation 17 application share 3WXM Services to access network plans and monitoring information. See Figure 1. Figure 1 3WXM Services in Shared Mode During the 3WXM installation, you can select to install the 3WXM Services and 3WXM client, or the client only. If you select the optio...

18 C HAPTER 1: G ETTING S TARTED Installing 3WXM The same 3WXM install program installs either just the 3WXM client or both the 3WXM client and 3WXM Services. This section contains information about the following topics: „ “Unpacking Files” on page 18 „ “Using the Installation Wizard” on page 18 Unp...

Installing 3WXM 19 Connect 3WXM Clients to 3WXM Services To connect the client to Services: 1 Select Start > Programs > 3Com > 3WXM > 3WXM . The 3WXM Services Connection wizard is displayed. 2 Enter the IP address or fully-qualified hostname of the machine on which the service is install...

20 C HAPTER 1: G ETTING S TARTED To configure 3WXM Services: 1 Select Tools > 3WXM Services Setup dialog box from the 3WXM main tool bar. The 3WXM Services Setup wizard is displayed. 2 You can optionally configure the following: „ Select the arrow buttons to change the HTTPS Server Port, which is...

Installing 3WXM 21 On each switch in the network plan, you must enable notifications and configure 3WXM Services as a notification target (trap receiver). 3WXM Services does not start listening for SNMP notifications from switches until you save the network plan. „ From the Key Store area of the win...

22 C HAPTER 1: G ETTING S TARTED 3 Select Add Admin Account, Add Provision Account , or Add Monitor Account . A dialog box is displayed. 4 Enter the account name and the password and click OK . 5 To remove an account, click Remove Account . 3WXM Interface This section contains the following topics: ...

3WXM Interface 23 4 Information panel displays information about an object you select from the navigation tree under the Organizer panel. The information is dependent upon the object selected. The Network Activity icon displays statistics for management traffic between 3WXM and the WX switches in th...

24 C HAPTER 1: G ETTING S TARTED Using Menu Bar and Toolbars The Main window and individual panels have a menu bar at the top to select certain actions. Select an item from the menu bar, then select an action from the dropdown menu. See Figure 3. Figure 3 Menu Bar with Dropdown Menu Setting Preferen...

26 C HAPTER 1: G ETTING S TARTED Shortcut to Wizards and Editing Properties Shortcuts are built into the 3WXM interface to quickly access wizards and for editing properties for selected objects. To use shortcuts: 1 Right-click an object from the topology tree in the Organizer panel. 2 Select one of ...

2 P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM This chapter contains information about planning and managing your wireless network with 3WXM. Planning your wireless network is highly recommended because it not only helps you configure and deploy it, but also aids in scaling and monitor...

Network Plan 31 Network Plan A network plan is the workspace in 3WXM you use to design a wireless network. You can better manage and visualize your network topology by creating a detailed and accurate network plan. You can start by creating a device-oriented (WX switches and MAPs) view of your netwo...

32 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM „ RF Auto-Tuning with Modelling , as with the RF Auto-Tuning technique, lets you set the auto tuning feature to adjust power and channel settings to provide RF signals to the coverage area for your users. Enhance the auto tuni...

RF Coverage Area 33 RF Planning To do RF Planning, you provide detailed information about your site and buildings by importing AutoCAD DXF™, AutoCAD DWG, JPEG, or GIF floor plan files of the buildings into 3WXM. As you import the floor plans, you can modify them to add or remove RF obstacles. 3WXM i...

34 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM Use the RF Auto-Tuning with Modelling technique if you want to better monitor your wireless network in terms of buildings, floors, or coverage areas. You may only be able to locate inaccurate or incomplete building and floor p...

Configuration 35 If RF Planning does not fit your requirements now, you can always use the RF Planning technique in the future when you have the need, the time, and the necessary floor plans available. You also can leverage the data in RF Auto-Tuning and convert these RF measurements to configured b...

36 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM This section contains information about: „ “Wireless Configuration” on page 36 „ “AAA Security Configuration” on page 38 „ “System and Administration Configuration” on page 40 Wireless Configuration Wireless configuration focu...

Configuration 37 You must configure a radio profile to set attributes that you can apply to multiple radios. Rather than configuring each radio individually, you create a radio profile and apply it to multiple radios that you select. You can also create a radio profile as part of a domain policy and...

38 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM If services are being used for customer corporate entities (e.g. different airlines on an airport wireless net), then they would probably use 802.1X and strong encryption with web guest access for their airport club guests. If...

Configuration 39 Figure 8 Authentication Flowchart for Network Users last-resort? web? none? Client associates with 3Com radio or requests access from wired authentication port Use fallthru authentication Yes No Yes Yes Yes Yes No Yes Yes No No No No Client requestsencrypted SSID? Client 802.1X rule...

40 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM Authorization Authorization is the method for providing users with specific rights to the network by associating attribute-value (AV) pairs to the user. AAA authorization works by assembling a set of attributes that describe w...

Configuration 41 Using the default Mobility Domain or one you create, add a WX switch to the network plan that is a member or seed device of the Mobility Domain. You can then configure that WX, or you can just add it to the network plan, and configure it later. After you configure the WX switch and ...

42 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM Basic configuration also includes specifying how you will manage the switch. You can manage it through HTTPS, telnet, and Secure Shell (SSH). You also can enable monitoring using the Simple Network Management Protocol (SNMP) t...

Deployment 43 To physically install MAPs: 1 Instruct the cabling installer to run the Cat. 5 Ethernet cable from the closest wiring closet to intended location of the MAP. 2 Unpack the MAP, and select the appropriate mounting kit for your installation location. 3 Install the MAP at the indicated loc...

44 C HAPTER 2: P LANNING AND M ANAGING Y OUR W IRELESS N ETWORK WITH 3WXM Management and Monitoring Understanding the management and monitoring tools available in 3WXM can help you to quickly identify and correct problems in your wireless network, as well as to provide you with the statistics and re...

Management and Monitoring 45 You can display a topology view of your network, including the state and relationship of devices. You can right-mouse click on a device in the topology to display the status of that device. The display can include the wired network, third-party APs, and rogue access poin...

Management and Monitoring 47 „ Rogue lifecycle events (when the rogue was first seen, by whom, and when it went away) „ Counter-measure activity The number of currently detected rogues is conveniently displayed in the Alerts panel. Event Logging 3WXM incorporates a powerful and flexible display inte...

RF Plan Optimization 49 RF Plan Optimization RF Plan Optimization is the importing of RF measurement data into an RF model to improve the accuracy of the model. A network plan contains the configuration settings that determine the performance of your wireless network. Optimization of the RF model le...

52 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES Configure Employee Access Services Services for Employee access are typically configured to provide secure, encrypted access to the wireless network. The following sections provide information about how to configure Employee access: „ “Task Table” on p...

Configure Employee Access Services 55 “Specify Network Access Rules” on page 64 Expand the AAA icon in the Organizer panel; right-click Network Access Rules > Insert > 802.1X Network Access . 1 From 802.1X Network Access tab: „ User Glob: enter ** „ SSID: enter SSID name 2 From 802.1X Policy t...

58 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES To create a service profile: 1 Expand the WX switch icon in the Organizer panel, and select Service Profiles > Insert > Service Profile . The Create Service Profile wizard is displayed. 2 Enter the service profile and SSID names, and select SSID ...

Configure Employee Access Services 59 6 Click next to WPA to enable it. The 802.1X Auth Enabled and TKIP Enabled options are automatically selected when you enable WPA. 7 Click Finish . The service profile Employees is displayed in the Organizer panel. Create a Radio Profile You configure a radio pr...

60 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES MAPs (and consequently, radios) need to be added to 3WXM after creating a radio profile. For more information about adding radios, refer to one of the following: „ “Using RF Auto-Tuning” on page 91 „ “Using RF Auto-Tuning with Modelling” on page 99 „ “...

Configure Employee Access Services 61 5 Click Finish to save the changes and close the wizard. Configure RADIUS Servers Remote Authentication Dial-In User Service (RADIUS) is a client-server security protocol that provides authentication, authorization, and accounting for network users and devices. ...

Configure Employee Access Services 63 Configure Attributes on the RADIUS Server To authenticate users, you will need to configure users either in the local database or on RADIUS servers. To configure services for Employee access, the following items should be configured on the RADIUS server. To conf...

64 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES 4 Configure each user record with authorization rules (username and password) and with either the Vlan-Name attribute (3Com VSA) or the RADIUS Tunnel-Private-Group-ID to assign users to VLANs. Other attributes are optional. Specify Network Access Rules...

Configure Employee Access Services 65 4 From the 802.1X Policy tab, select Enabled and Pass-Through as the EAP Type . This option uses the RADIUS servers to perform all the EAP and AAA processing. An EAP certificate does not need to be installed on the WX switch. 5 Click Finish . You can also create...

66 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES 6 Click Choose Available and select the RADIUS server group from the dropdown list. 7 Click Finish to close the Modify AAA wizard. Set Up VLANs on WX Switches WX switches in a Mobility Domain contain a user’s traffic within the VLAN the user is assigne...

Configure Employee Access Services 67 You can configure the Spanning Tree Protocol (STP) on a VLAN. STP is used to maintain a loop-free network; meaning, devices will recognize a loop in the topology and block one or more redundant paths, creating a loop-free path. The Mobility System Software (MSS)...

Configure Guest Access Services 69 Configure Guest Access Services Guest access is access for visitors at your location and is typically clear (no encryption). This section contains the following information about how to configure Guest access services: „ “Task Table” on page 70 „ “Step Summary” on ...

70 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES Task Table Table 11 contains the tasks you need to perform to create Guest access services. For a summary of configurable items, see “Step Summary” on page 71. Table 11 Creating a Service for Guest Access Task Path Primary Parameters to Configure “Step...

Configure Guest Access Services 71 Step Summary The following list summarizes the fields selected or configuration items entered configure Guest access. 1 Create a service profile. „ From the Service Profile wizard, enter “GuestsSrvcProf” as the Name of the service profile and “Guests” as the SSID. ...

72 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES 3 Configure local authentication. „ From the Local User Database wizard, click User Group . Select New > User Group , and enter a group name and a VLAN name. „ Add users to the group. Click Choose Available or New to add users. Click Next . „ Click ...

Configure Guest Access Services 73 For detailed information about the steps, see the cross-references in the “Task Table” on page 70. New configuration items that were not part of the example “Configure Employee Access Services” on page 52 are included in the following sections. Optional: Configure ...

Configure Guest Access Services 75 „ MAC address users—These users are authenticated by a MAC address. For example, devices such as PDAs or cellular phones that do not support 802.1X authentication are identified when the WX switch discovers the MAC addresses of these devices from received frames. T...

Configure Voice over Wireless IP Service 77 For information about deploying your configuration and enabling monitoring your network, refer to: „ “Managing and Monitoring Your Network” on page 143. Configure Voice over Wireless IP Service Voice over Wireless IP (VoWIP) is a new technology, merging Vo...

80 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES “Specify Network Access Rules” on page 64 Expand the AAA icon in the Organizer panel; right-click Network Access Rules > Insert > MAC Network Access 1 From MAC Network Access page: „ Matching user Glob: enter ** „ SSID: enter SSID name 2 From Aut...

82 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES „ Click VLAN Member Selection tab. From Available Members, select the VLAN name for the VoWIP phones. „ Select port(s) to reach other ports on the VoWIP VLAN or the VoWIP gateway/PBX. Click Add. „ Click Spanning Tree tab. Select STP options. „ Click Sp...

84 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES Configure Access Control Lists You can control access using security access control lists (ACLs). Security ACLs permit or deny traffic based on IP protocol, IP addresses and, optionally, TCP or UDP port. They also can be used to set type-of-service (TO...

86 C HAPTER 3: C ONFIGURING W IRELESS S ERVICES 4 Click New . Select IP ACE . Create a second ACE as a “catch-all” ACE, permitting other traffic to pass at a normal priority through the WLAN. 5 Click Finish . The Create ACL wizard is displayed again with the two ACEs displayed.

4 U SING RF A UTO -T UNING Overview RF Auto-Tuning is a technique you can use to configure your RF (radio) network. RF Auto-Tuning is a quick method that requires minimal configuration and no RF planning or site surveys, and instead, relies on the AutoTune feature to set MAP channels and power setti...

92 C HAPTER 4: U SING RF A UTO -T UNING Place Your Equipment You will need to unpack and physically install your WX switches and MAPs. For information about installing your equipment, see “Equipment Installation” on page 42. Configure Initial WX Switch Connectivity After installing a WX switch, you ...

Upload the WX Switch Configuration into a 3WXM Network Plan 93 To upload the WX switch configuration into a 3WXN network plan: 1 From the main 3WXM window, select File > New . The Options wizard appears. 2 Enter a name for your network plan, select a Country Code, and click Finish . 3 Select Mana...

94 C HAPTER 4: U SING RF A UTO -T UNING 6 The certificate is verified, and the WX switch added to 3WXM. 7 The WX switch is now visible in the Equipment section of the Organizer panel on the left side of the 3WXM main window. Create a Service Profile A service profile contains the configuration for t...

Create a Radio Profile and Map the Service Profile to It 95 2 Click Wireless . Click Service Profile and select New Service Profile . 3 Enter the name and SSID for the service profile, and the type of encryption. 4 Select whether you want to Beacon (advertise) this SSID. 5 Select the type of Fall Th...

96 C HAPTER 4: U SING RF A UTO -T UNING 5 Click the Service Profile Selection tab. 6 Select the service profile that you want to map to the radio profile, and click Add . 7 Click Finish to save the radio profile configuration. 8 Click Finish again to close the Modify Switch wizard.

Create Your MAPs 97 Create Your MAPs Depending on how your MAPs are connected to a WX switch, you need to create a direct connect MAP or a distributed MAP in your network plan in 3WXM. A direct connect MAP is connected to the wired network through a direct 10/100 Ethernet connection to a WX switch. ...

98 C HAPTER 4: U SING RF A UTO -T UNING Apply a Radio Profile to Each Radio When you create a MAP, a new radio (or radios, depending upon the type of MAP created) are added into 3WXM. The radios use the default radio profile in 3WXM unless you create a new radio profile and apply it to each radio on...

5 U SING RF A UTO -T UNING WITH M ODELLING Overview RF Auto-Tuning with modelling is a technique you can use to configure and implement your network that builds on the RF Auto-Tuning method. You will, as the name implies, still use RF Auto-Tuning (auto tuning) to adjust power and channel settings to...

100 C HAPTER 5: U SING RF A UTO -T UNING WITH M ODELLING Add Site Information By adding minimal information about your buildings and floors at your site, you support improved monitoring for your network. You can manually add building and floor information or you can import a floor. For information a...

Add Site Information 101 4 Click Next to configure building information. The Building page appears.

102 C HAPTER 5: U SING RF A UTO -T UNING WITH M ODELLING To create a building: 1 Click New Building to add a building to the site. The Create Building wizard appears. 2 In the Building Name box, type the name of the building (1 to 30 alphanumeric characters, with no spaces or tabs). 3 In the Number ...

104 C HAPTER 5: U SING RF A UTO -T UNING WITH M ODELLING Insert RF Obstacles Add major RF obstacles that will affect the placement of your MAPs, such as solid walls, barriers, or elevator shafts. To add RF obstacles: 1 The Organizer panel is displayed on the left. Expand Sites , right-click on a bui...

Insert RF Obstacles 105 6 Click on the A , B , or G icon on the Floor View bar to display the coverage area for that technology.

106 C HAPTER 5: U SING RF A UTO -T UNING WITH M ODELLING Create Your RF Coverage Area To create your RF coverage area, you create a wiring closet (mandatory if you have direct MAPs in your plan), designate an area for RF coverage, and add your distributed MAPs or direct MAP s to the coverage area. D...

Create Your RF Coverage Area 107 Create Your RF Coverage Area To create your RF coverage area: 1 From the Modify Building wizard, click Plan RF coverage . 2 Select a shape from Insert Areas, and draw the RF coverage area you want to add to the floor by clicking and dragging the mouse. The Coverage A...

Create Your RF Coverage Area 109 9 The coverage area is now displayed on your floor. Add MAPs Add your direct MAPs or distributed MAPs to your network. To add direct MAPs or distributed MAPs to your network: 1 If you have not already done so, create a wiring closet and associate your WX switches to ...

110 C HAPTER 5: U SING RF A UTO -T UNING WITH M ODELLING Associate MAPs to the Coverage Area Associate both your distributed MAPs and direct MAPs to a coverage area on the floor. To associate MAPs to the coverage area: 1 In the Organizer panel, expand Sites . Right-click on the coverage area, and se...

112 C HAPTER 5: U SING RF A UTO -T UNING WITH M ODELLING 6 The MAP is shown on your floor plan. What’s Next? This section provides cross references to information on the following tasks: „ “Using RF Planning” on page 113 „ “Managing and Monitoring Your Network” on page 143

6 U SING RF P LANNING Overview RF Planning is a technique you can use to import detailed information about your site into 3WXM, add RF obstacle information and third-party APs, and configure your RF coverage area at a finer level than is possible using the RF Auto-Tuning with modelling technique. By...

114 C HAPTER 6: U SING RF P LANNING Prepare the Floor Drawings If your floor drawings are contained in JPEG or GIF files, this step does not apply. Go directly to “Define Site Information” on page 115. If you plan to import AutoCAD DXF™ or AutoCAD DWG files into 3WXM, you should perform some “clean ...

Define Site Information 115 After you import the file into 3WXM, you have the opportunity to remove any unnecessary objects overlooked during your initial preparation of the floor drawings. To do this, you can use the Clean Layout feature and other editing tools in the Building wizard. For more info...

116 C HAPTER 6: U SING RF P LANNING 4 In the Network Plan Name box, type a name for the network plan. You can use 1 to 60 alphanumeric characters, with no spaces, tabs, or any of the following: slash (/), backslash (\), quotation marks (“ ”), asterisk (*), question mark (?), angle brackets (< >...

Define Site Information 119 To configure building information: 1 Click New Building to add a building to the site. The Create Building wizard appears. 2 In the Building Name box, type the name of the building (1 to 30 alphanumeric characters, with no spaces or tabs). 3 In the Number Of Floors box, s...

120 C HAPTER 6: U SING RF P LANNING 7 Select the Floor Defaults tab to modify floor defaults, such as ceiling height, ceiling type (ceiling building material), unit of measurement, and ceiling attenuation. Click Apply Changes . „ The default attenuation for ceilings is 10 dB for 802.11b/g and 802.11...

Define Site Information 121 To import a floor plan: 1 Click the Import Floor Layout button on the Layout tab. Browse to the file you wish to import. The floor plan is imported. Set the Scale Set the scale on your floor plan to better define the distance between objects in your network. To set the sc...

122 C HAPTER 6: U SING RF P LANNING c Click OK . You may want to zoom in the object to be used to define the scale to make this task easier. Clean Layout Clean up your floor drawings further if unnecessary objects still remain after your initial floor drawing cleanup. For more information about clea...

124 C HAPTER 6: U SING RF P LANNING 3 Click Next . Cleanup progress is displayed at the bottom of the wizard. 4 You can display a Before Cleanup and After Cleanup view when cleanup is complete. 5 When you are satisfied with the results, click Finish .

Model RF Obstacles 125 Model RF Obstacles When planning a 3Com network, you need to consider how the building layout and physical objects affect signal loss. Walls, windows, and doors absorb RF signals, and different building materials have different attenuation factors. You can model an RF obstacle...

Import a Site Survey 127 Import a Site Survey You can import RF measurement data by means of a site survey done outside of 3WXM. Using the Site Survey Order report from 3WXM, a map is created of your site that can be used in an Ekahau site survey. After the survey is complete, the measurement data c...

Plan RF Coverage 129 Create Coverage Areas The RF coverage area is the geographical area in your network you define for RF coverage. As you configure the RF coverage area, consider the amount of bandwidth required for the area, as well as the number of users. You define the coverage area graphically...

130 C HAPTER 6: U SING RF P LANNING 4 Specify the coverage area properties. „ To plan for capacity, check Capacity , select the number of users in the Expected Station Count , and leave the Data Rates baseline at the default. „ To plan for coverage, uncheck Capacity (if checked), and set baseline fo...

132 C HAPTER 6: U SING RF P LANNING 9 Specify additional area constraints. „ Select the WX Type and the Default MAP to be used in the network. „ Select how the MAPs are connected from the MAP Connection Type drop-down list.

Plan RF Coverage 133 10 Click Finish . The RF coverage area is displayed on the floor plan.

136 C HAPTER 6: U SING RF P LANNING Assign Channel Settings After identifying the MAP access points required for a coverage area, you need to assign channels to the MAP access points. Appropriate assignment of channels across the floor minimizes co-channel interference. The channel assignment algori...

Plan RF Coverage 137 3 To change the starting floor for channel assignment, select the floor from Begin On Floor . By default, 3WXM starts at the top floor and works down. 4 To change the ending floor for channel assignment, select the floor from End On Floor . The ending floor number must be lower ...

140 C HAPTER 6: U SING RF P LANNING „ Data Rate—Coverage is shown in colored bands that represent each of the data transmit rates supported by the radio. These rates are standard for each radio type. „ RSSI—Coverage is shown based on the received signal strength indication (RSSI) of the radio’s sign...

Generate a Work Order 141 Generate a Work Order You can generate a work order as part of your wireless network planning. The work order provides all of the necessary information for the physical installation of the 3Com Mobility System. A work order shows where the MAP access points should be instal...

142 C HAPTER 6: U SING RF P LANNING 5 To select the directory to which the work order report is saved, click Choose . The Select dialog box appears. 6 Click Generate Work Order . The work order is saved in the directory you specified in the format WO _scope_name_date . If you generate another order ...

144 C HAPTER 7: M ANAGING AND M ONITORING Y OUR N ETWORK Deploy Your Configuration Any changes you make to your network in 3WXM are saved when you save the network plan on the server, but the changes are not applied to your network until they are deployed. You see the changes in 3WXM, but the change...

Deploy Your Configuration 145 a If you want to confirm that SNMP traps are enabled, expand the WX switch icon in the Organizer panel, right-click on SNMP, then select Edit . Click Notification Profile, select the profile, then click Modify to display the notification (trap or inform) setting for eac...

146 C HAPTER 7: M ANAGING AND M ONITORING Y OUR N ETWORK To verify your deployment: 1 Select a WX switch from the Organizer panel. 2 Select the Status Summary tab. Up status (green) confirms a successful deploy. Perform Basic Administrative Tasks This section contains information about basic adminis...

Perform Basic Administrative Tasks 147 „ Logging—The system log provides event information for monitoring and troubleshooting. You can send the log information to a local data buffer on a WX, to the console, to a Telnet session, and to a configured set of syslog servers. „ Tracing—Tracing allows you...

Perform Basic Administrative Tasks 151 3 Click Next . The status of the saving process appears. 4 Click Finish . Saving Network Plans Automatically By default, 3WXM uses the autosave feature to automatically save changes to a network plan at regular intervals while you are working. To view or modify...

Monitoring Examples 153 6 To include the default configuration commands in the exported file, select Export Defaults . 7 Select the format for the exported file: CLI (ASCII) or XML . 8 For each WX whose configuration you want to export, make sure the Export checkbox is selected. 9 Click Export to be...

Monitoring Examples 157 Display User Activity You can display the event types displayed for the user. Disassociation events can occur, and users dropped from the network. These events can indicate the reason why access is barred or performance slow for the user. For example, typical authorization fa...

158 C HAPTER 7: M ANAGING AND M ONITORING Y OUR N ETWORK View Long-Term User Statistics If the user’s complaint cannot be traced to a specific problem using current statistics, you can view user activity for the next 30 days. To view long-term user statistics: 1 Click on the Client Watch List tab an...

Monitoring Examples 159 3 Select the Trend: Session Stats tab to display Operational Rate, SNR, and RSSI statistics. Signal to Noise Ratio (SNR) statistics can help you determine whether the interference is being created by too much noise on a channel. Receive Signal Strength (RSSI) statistics can i...

160 C HAPTER 7: M ANAGING AND M ONITORING Y OUR N ETWORK A high number of Transmit Timeouts for either the Current MAP or Lifetime of the user can indicate interference problems. 5 Select the Location History tab to view where the user has been roaming. These statistics indicate whether interference...

Monitoring Examples 163 Monitor a Rogue MAP radios automatically scan the RF spectrum for other devices transmitting in the same spectrum. The RF scans discover other radios, some of which may not be in the network plan. MSS considers the non-planned radios to be potential rogues, and places them on...

166 C HAPTER 7: M ANAGING AND M ONITORING Y OUR N ETWORK Configuring Countermeasures You can enable MSS to use countermeasures against rogues. Countermeasures consist of packets that interfere with a client’s ability to use the rogue. Countermeasures are disabled by default. When you enable them, al...

Monitoring Examples 167 6 To enable countermeasures against rogues detected by radios managed by this profile, select one of the following from the Countermeasures Type pull-down list: „ None—Radios do not use countermeasures. This is the default. „ All—Radios use countermeasures against devices cla...

168 C HAPTER 7: M ANAGING AND M ONITORING Y OUR N ETWORK To verify that countermeasures are being taken against the rogue: 1 Select a rogue from the Rogue List in the Rogue Detection tab. Click the Activity Log tab. 2 The Status column will show countermeasure activity. If countermeasures start, sto...

8 O PTIMIZING A N ETWORK P LAN Overview Optimizing your network is a post-deployment technique. You can optimize your WLAN by importing RF measurement data to correct RF attenuation obstacle information in your network plan. You optimize your network plan because: „ You have a reported coverage prob...

170 C HAPTER 8: O PTIMIZING A N ETWORK P LAN The following sections describe how to import RF measurements from your network, or how to import RF measurements from an Ekahau site survey. Using RF Measurements from MAPs You can apply the RF measurements derived from the MAPs in your WLAN (which regul...

Using RF Measurements from MAPs 171 5 Click Next . The import progress is displayed. When the import is done, check the Total valid RF measurements found line in the progress messages. „ If the number is greater than 0, 3WXM successfully imported measurements. „ If the number is 0, no measurements w...

172 C HAPTER 8: O PTIMIZING A N ETWORK P LAN Using RF Measurements from an Ekahau Site Survey RF measurements come from a site survey file generated by the Ekahau Site Survey tool. To perform a site survey: „ In 3WXM—View your RF coverage area. „ In 3WXM—Generate a site survey work order, specifying...

Using RF Measurements from an Ekahau Site Survey 173 Generating an Ekahau Site Survey Work Order The site survey order contains the locations and MAC addresses of the MAPs for use when conducting a site survey, and also provides a JPEG image of the floor. To generate a site survey order: 1 Select Re...

176 C HAPTER 8: O PTIMIZING A N ETWORK P LAN Importing RF Measurements from the Ekahau Site Survey After you complete the site survey, you import the csv file containing the RF measurements from the Ekahau Site Survey tool into your network plan. After you import your RF measurements, you optimize t...

Optimizing the RF Coverage Model 179 After you import your RF measurements, you correct the attenuation factors for the floor. Go to “Optimizing the RF Coverage Model” next for information about this topic. Optimizing the RF Coverage Model An attenuation library is a set of attenuation values for th...

180 C HAPTER 8: O PTIMIZING A N ETWORK P LAN 2 On the Optimize RF Coverage page of the Modify Building wizard, click Optimize . A wizard appears, listing the progress of the request. „ The Total number of RF measurements that did not intersect any object line lists the number of measurements that di...

Locating and Fixing Coverage Holes 181 For RF obstacles created by 3WXM, the description is auto-generated and the obstacle type is Other . You can edit these values by selecting the obstacle, clicking the Edit properties icon to open the Modify RF Obstacle wizard, and modifying the values. Click Fi...

182 C HAPTER 8: O PTIMIZING A N ETWORK P LAN 3 In the Show RF coverage using listbox, select how you want to display the coverage: „ Baseline Association Rate—Coverage is shown based on the MAP radio baseline association rate. The baseline association rate is the typical data rate the radio is expec...

Locating and Fixing Coverage Holes 183 Locking Down MAPs To prevent 3WXM from moving a MAP on your network plan that you do not want to be redistributed, lock the MAP down. To lock down a MAP: 1 Display the RF coverage area. If you need information about how to display the RF coverage area, see “Dis...

184 C HAPTER 8: O PTIMIZING A N ETWORK P LAN Fixing a Coverage Hole After you import RF measurements, rebuild the attenuation library, and display coverage, you can observe any wireless coverage holes in the network. To fix a coverage hole, use any of the following methods: „ Use the Compute and Pla...

What’s Next? 185 8 Click on the Objects to Place tab. 9 Click on the MAP icon, then click on the location where you installed the MAP. The MAP icon moves from the Objects To Place tab to its location on the floor. What’s Next? You can create a backup copy of your updated network plan, and distribute...

I NDEX Numbers 3WXM software requirements 14 3WXM client 16 connecting to 3WXM monitoring service 19 hardware requirements 13 installing 18 installing, preparing for 15 installing, resource allocation 16 installing, standalone mode 16 software requirements 14 3WXM GUI overview 22 3WXM monitoring ser...