Page 3 - Copyright; Disclaimer
P-2000W_V2 User’s Guide Copyright 3 Copyright Copyright © 2005 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, e...
Page 4 - Federal Communications; Notice 1; Certifications
P-2000W_V2 User’s Guide 4 Federal Communications Commission (FCC) Interference Statement Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interferen...
Page 6 - Safety Warnings
P-2000W_V2 User’s Guide 6 Safety Warnings Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel ca...
Page 7 - ZyXEL Limited Warranty; Note
P-2000W_V2 User’s Guide ZyXEL Limited Warranty 7 ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of ...
Page 8 - Customer Support
P-2000W_V2 User’s Guide 8 Customer Support Customer Support Please have the following information ready when you contact customer support. • Product model and serial number.• Warranty Information.• Date that you received your device.• Brief description of the problem and the steps you took to solve ...
Page 11 - Table of Contents
P-2000W_V2 User’s Guide Table of Contents 11 Table of Contents Copyright .................................................................................................................. 3 Federal Communications Commission (FCC) Interference Statement ............... 4 Safety Warnings ................
Page 17 - List of Figures
P-2000W_V2 User’s Guide List of Figures 17 List of Figures Figure 1 SIP Proxy Server Application ................................................................... 25Figure 2 IP to IP Calling ......................................................................................... 25Figure 3 Ad-Hoc...
Page 19 - List of Tables
P-2000W_V2 User’s Guide List of Tables 19 List of Tables Table 1 Prestige Hardware Descriptions ............................................................... 26Table 2 LCD Main Screen ..................................................................................... 29Table 3 Web Configurator U...
Page 21 - Preface; About Your Prestige; User Guide Feedback
P-2000W_V2 User’s Guide Preface 21 Preface About Your Prestige Congratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone. About This User's Manual This manual is designed to help you configure the Prestige and provide background information on its features. Note: You may use the key...
Page 22 - Graphics Icons Key
P-2000W_V2 User’s Guide 22 Preface Graphics Icons Key Prestige Computer Notebook Computer Server Switch Router Telephone Trunking Gateway Wireless Signal VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030
Page 23 - H A P T E R; Getting To Know Your Prestige; Dynamic Jitter Buffer
P-2000W_V2 User’s Guide Chapter 1 Getting To Know Your Prestige 23 C H A P T E R 1 Getting To Know Your Prestige This chapter describes the key features and applications of your Prestige. The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives you the benefits of Inte...
Page 26 - Getting to Know the Prestige Hardware
P-2000W_V2 User’s Guide 26 Chapter 1 Getting To Know Your Prestige Figure 3 Ad-Hoc Mode 1.3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Pre Table 1 Prestige Hardware Descriptions NAME DESCRIPTION 1 LCD Screen Use this screen to display information and navigate the phone’s menus....
Page 29 - Using the LCD Screen Menus
P-2000W_V2 User’s Guide Chapter 2 Using the LCD Screen Menus 29 C H A P T E R 2 Using the LCD Screen Menus This section introduces the Prestige’s LCD screen menu system. Note: See the web configurator section of this guide for background information on the Prestige’s features. 2.1 LCD Main Screen Pr...
Page 30 - Navigating the LCD Screen Menus
P-2000W_V2 User’s Guide 30 Chapter 2 Using the LCD Screen Menus 2.2 Navigating the LCD Screen Menus Press the Left button to enter the menus. After you enter the menus, use the Up or Down arrow keys to scroll through the menu items. Figure 6 LCD Screen Menu Navigation • Press the Left key to access ...
Page 33 - Wireless LAN Setup Menus
P-2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 33 C H A P T E R 3 Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point (AP). This provides your Prestige with the basic services for communication. When you turn the Prestige on, it searches fo...
Page 37 - Authentication Type
P-2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 37 3.7 Authentication Type Some APs require the wireless clients to send the WEP key to the AP for authentication. 4 Select a WEP key to configure. 8. WEP key 29. WEP key 3 Select Back 5 Select a keypad mode and use the keypad to enter the W...
Page 41 - Network Settings
P-2000W_V2 User’s Guide Chapter 4 Network Settings 41 C H A P T E R 4 Network Settings Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen after changing the network settings. If you were given a user name and password for Inte...
Page 45 - SIP Settings; Registrar Server
P-2000W_V2 User’s Guide Chapter 5 SIP Settings 45 C H A P T E R 5 SIP Settings The Prestige uses Session Initiated Protocol (SIP), an internationally recognized standard for implementing VoIP. You must register your Prestige with your VoIP service provider’s SIP server. Note: You should have a voice...
Page 46 - Outbound Proxy Server
P-2000W_V2 User’s Guide 46 Chapter 5 SIP Settings 5.2 Outbound Proxy Server You may need to configure the Prestige to use an Outbound Proxy server if your LAN is behind a NAT router that does not support SIP. If your VoIP service provider gave you an outbound proxy server address and port, then ente...
Page 51 - Adding a Phonebook Entry
P-2000W_V2 User’s Guide Chapter 6 Phonebook 51 C H A P T E R 6 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prestige can...
Page 52 - Editing Phonebook Entries
P-2000W_V2 User’s Guide 52 Chapter 6 Phonebook 6.3 Editing Phonebook Entries Use the following instructions to locate and edit an existing entry in your phonebook. 3 Enter the callee’s name. Use the up and down arrows to select the type of characters. Use the Left key to select Ok when you are done....
Page 53 - Erasing Phonebook Entries
P-2000W_V2 User’s Guide Chapter 6 Phonebook 53 6.4 Erasing Phonebook Entries Use the following instructions to remove an existing entry from your phonebook. 3 Select an entry. Note: An empty mailbox icon displays if there are no entries in the phonebook. AmyAnn Select Back 4 Select Edit . Then edit ...
Page 54 - Speed Dial Phonebook Entries
P-2000W_V2 User’s Guide 54 Chapter 6 Phonebook 6.5 Speed Dial Phonebook Entries Use the following instructions to make an existing phonebook entry into a speed dial entry. Press a configured speed dial entry’s key for about two seconds to dial the entry. 1 Select Phonebook in the first menu. 4. Net ...
Page 55 - Call History
P-2000W_V2 User’s Guide Chapter 7 Call History 55 C H A P T E R 7 Call History The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) the tel...
Page 59 - Miscellaneous Settings; Setting the Ring Melody
P-2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 59 C H A P T E R 8 Miscellaneous Settings These sections detail how to change the Prestige’s other settings. 8.1 Setting the Ring Melody Follow these directions to change the Prestige’s ring melody. 1 Select Settings in the first menu screen. ...
Page 60 - Setting the Vibration Mode
P-2000W_V2 User’s Guide 60 Chapter 8 Miscellaneous Settings 8.2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’s vibration mode on or off. 8.3 Adjusting the Ring Volume Follow these directions to adjust the Pr...
Page 61 - Setting the Time
P-2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 61 8.4 Setting the Time Follow these directions to change the Prestige’s time settings. 8.5 Setting the Date Follow these directions to change the Prestige’s time settings. 1 Select Settings in the first menu screen. 7. Wireless8. Restart Sele...
Page 62 - Setting the Banner
P-2000W_V2 User’s Guide 62 Chapter 8 Miscellaneous Settings 8.6 Setting the Banner Follow these directions to change the text that displays in the Prestige’s main screen. 8.7 Setting the Key Lock The Prestige’s key lock function automatically locks the keypad if the Prestige is in standby mode for m...
Page 63 - Setting the Don’t Disturb
P-2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 63 8.8 Setting the Don’t Disturb Enable the Prestige’s don’t disturb function, to not receive any incoming calls. Anyone calling the Prestige gets a busy signal when you enable the don’t disturb function. Follow these directions to enable or d...
Page 65 - Information Menus; Displaying Information
P-2000W_V2 User’s Guide Chapter 9 Information Menus 65 C H A P T E R 9 Information Menus These sections detail how to use the information menus. 9.1 Displaying Information Follow these directions to display important Prestige information. 1 Select Information in the first menu screen. 2. Call Histor...
Page 67 - Prestige Usage; Dialing a Telephone Number
P-2000W_V2 User’s Guide Chapter 10 Prestige Usage 67 C H A P T E R 1 0 Prestige Usage This chapter describes how to use your Prestige for basic tasks. 10.1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige’s phonebook. 1 When the Prestige...
Page 68 - Answering a Call; Rejecting a Call; Changing the Volume
P-2000W_V2 User’s Guide 68 Chapter 10 Prestige Usage 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.7 Changing the Volume Press the volume buttons to increase or decrease the volume during a call. Use the web configurator’s adm...
Page 69 - Using the Web Configurator; Introduction to the Web Configurator
P-2000W_V2 User’s Guide Chapter 11 Using the Web Configurator Screens 69 C H A P T E R 11 Using the Web Configurator Screens This chapter describes how to use the Prestige’s web configurator to view and configure the Prestige’s settings. 11.1 Introduction to the Web Configurator The embedded web con...
Page 70 - Navigating the Prestige Web Configurator
P-2000W_V2 User’s Guide 70 Chapter 11 Using the Web Configurator Screens • For user access: Type the default user name: admin and password: 1234 for user-level access, the first time you login. • For administrator access: Type the default user name: zyxeladmin and password: 1234 for administrator ac...
Page 73 - User Web Configurator Screens; IP Address Assignment
P-2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 73 C H A P T E R 1 2 User Web Configurator Screens This chapter details the settings that you can configure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information about you...
Page 74 - IP Address and Subnet Mask
P-2000W_V2 User’s Guide 74 Chapter 12 User Web Configurator Screens You can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresse...
Page 79 - VoIP Introduction
P-2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 79 12.9 VoIP Introduction VoIP (Voice over IP) is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-...
Page 89 - NAT Traversal Configuration
P-2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 89 12.12.3 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the Prestige to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN als...
Page 91 - Phonebook Configuration
P-2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 91 12.14 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. 12.14.1 Calling Methods The Prestige can dial a telephone number by using the SIP proxy server or an IP address. • Sele...
Page 93 - Wireless Introduction
P-2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 93 12.16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer-to-peer network or as complex as a number of wireless devices communicating through access points which bridge network traff...
Page 97 - Administrator Web Configurator; NAT Traversal Configuration
P-2000W_V2 User’s Guide Chapter 13 Administrator Web Configurator Screens 97 C H A P T E R 1 3 Administrator Web Configurator Screens This chapter details the Prestige’s web configurator settings that can only be configured using the administrator account. Only edit these settings if you understand ...
Page 98 - SIP Proxy Configuration
P-2000W_V2 User’s Guide 98 Chapter 13 Administrator Web Configurator Screens Figure 32 NAT Traversal Configuration 13.2 SIP Proxy Configuration Your Prestige is a SIP client and must connect to a SIP server. The SIP proxy server receives your Prestige’s SIP requests and forwards them to the next SIP...
Page 101 - PSTN Call Setup Signaling
P-2000W_V2 User’s Guide Chapter 13 Administrator Web Configurator Screens 101 Pulse Code Modulation (PCM) measures analog signal amplitudes at regular time intervals and converts them into bits. 13.3.2 G.729 G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on in...
Page 103 - Quality of Service
P-2000W_V2 User’s Guide Chapter 13 Administrator Web Configurator Screens 103 13.6 System Administrator access allows you to use this screen to set up the Prestige’s administrator user name and password. Figure 35 System Settings 13.7 Quality of Service Quality of Service refers to both a network's ...
Page 104 - Introduction to DiffServ
P-2000W_V2 User’s Guide 104 Chapter 13 Administrator Web Configurator Screens 13.8 ToS The second byte in an IPv4 packet is the Type of Service (ToS) byte. The first three bits (by themselves) of the ToS byte are referred to as the IP Precedence bits and refer to a priority from 0 to 7. The next thr...
Page 105 - Troubleshooting; Problems Starting Up the Prestige
P-2000W_V2 User’s Guide Chapter 14 Troubleshooting 105 C H A P T E R 1 4 Troubleshooting This chapter covers potential problems and the corresponding remedies. 14.1 Problems Starting Up the Prestige 14.2 Problems Using the Keypad Table 23 Troubleshooting the Start-Up of Your Prestige PROBLEM CORRECT...
Page 106 - Accessing the Prestige
P-2000W_V2 User’s Guide 106 Chapter 14 Troubleshooting 14.3 Problems Accessing the Prestige 14.4 Warning Message Troubleshooting The Prestige displays warning messages when it detects a condition that may disrupt your Prestige service. Table 25 Troubleshooting Accessing the Prestige PROBLEM CORRECTI...
Page 107 - Error Message Troubleshooting
P-2000W_V2 User’s Guide Chapter 14 Troubleshooting 107 14.5 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the Prestige. For some of the error messages, you may need ...
Page 109 - Appendix A; Specification Tables
P-2000W_V2 User’s Guide Appendix A Product Specifications 109 Appendix A Product Specifications See also the Introduction chapter for a general overview of the key features. Specification Tables Table 28 Hardware Specifications Default Network Mode DHCP client Default User Account User name and Pass...
Page 111 - IP Addressing
P-2000W_V2 User’s Guide Appendix B IP Subnetting 111 Appendix B IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written...
Page 112 - Subnet Masks
P-2000W_V2 User’s Guide 112 Appendix B IP Subnetting Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B” addres...
Page 115 - Example: Four Subnets
P-2000W_V2 User’s Guide Appendix B IP Subnetting 115 Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four poss...
Page 116 - Example Eight Subnets
P-2000W_V2 User’s Guide 116 Appendix B IP Subnetting Example Eight Subnets Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110). The following table shows class C IP address last octet values for each subnet. The following table is a summary for class “C” subnet planning. T...
Page 117 - Subnetting With Class A and Class B Networks.
P-2000W_V2 User’s Guide Appendix B IP Subnetting 117 Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets available f...
Page 119 - Appendix C; PPPoE in Action; Traditional Dial-up Scenario
P-2000W_V2 User’s Guide Appendix C PPPoE 119 Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see...
Page 120 - How PPPoE Works
P-2000W_V2 User’s Guide 120 Appendix C PPPoE Figure 38 Single-Computer per Router Hardware Configuration How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrat...
Page 121 - Appendix D; Wireless LAN Topologies; Ad-hoc Wireless LAN Configuration
P-2000W_V2 User’s Guide Appendix D Wireless LANs 121 Appendix D Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of com...
Page 122 - ESS
P-2000W_V2 User’s Guide 122 Appendix D Wireless LANs Figure 41 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Di...
Page 123 - Channel
P-2000W_V2 User’s Guide Appendix D Wireless LANs 123 Figure 42 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a dif...
Page 124 - Requirements for Roaming
P-2000W_V2 User’s Guide 124 Appendix D Wireless LANs The roaming feature on the access points allows the access points to relay information about the wireless stations to each other. When a wireless station moves from a coverage area to another, it scans and uses the channel of a new access point, w...
Page 127 - Index; Numerics
P-2000W_V2 User’s Guide Index 127 Index Numerics 110V AC 6 230V AC 6 64kbps 102 8kbps 102 A Abnormal Working Conditions 7 AbS 101 AC 6 Accessories 6 ACK Message 80 Acts of God 7 Address Assignment 75 Administrator Screens Summary 71 Airflow 6 ALG 88 Alternative Subnet Mask Notation 113 Analysis-by-S...