Page 2 - WinFax PRO Fax Sharing User’s Guide; Copyright Notice
WinFax PRO Fax Sharing User’s Guide Copyright Notice © Symantec Corporation 2000All rights reserved. The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval syst...
Page 3 - iii; Installing WinFax for Fax Sharing
iii C O N T E N T S About this Guide .................................................................................... 6 Using the Online Help ...................................................................................................... 6Getting Help in a Dialog ............................
Page 5 - WinFax PRO Fax Sharing; Fax Sharing
5 WinFax PRO Fax Sharing If you do not have a modem installed on your computer, you can still use WinFax™ PRO to send and receive faxes. To do so, you must be attached to a network, and there must be at least one computer with a fax capable modem or similar communications device and WinFax installed...
Page 6 - About this Guide; all; Using the Online Help; To open the Help Topics dialog:; Note
WinFax PRO Fax Sharing 6 About this Guide While this guide contains instructions for the most basic Fax Sharing tasks, the online help covers all features. Additional information on using the Fax Sharing Host (that is, WinFax with a local modem or device) is provided in the WinFax PRO User’s Guide ,...
Page 7 - Getting Help in a Dialog
About this Guide 7 Getting Help in a Dialog Many WinFax dialogs and windows contain a help button (in the upper right corner) that you can use to display information about on-screen components, such as commands and individual fields in dialogs. To view the pop-up help for an on-screen component: In ...
Page 8 - Fax; Technical Publications Department.; Postal letter; Introducing WinFax PRO Fax Sharing
WinFax PRO Fax Sharing 8 To forward your feedback, use any of the following methods: Q Fax – Fax your comments to 1-416-441-0333 to the attention of the Technical Publications Department. Q Postal letter – Send a letter to: Symantec CorporationTechnical Publications Department895 Don Mills Road, 500...
Page 9 - Sending Faxes
Introducing WinFax PRO Fax Sharing 9 Client Step 3: When the Fax Sharing Host receives a fax, the program displays a dialog to the Fax Sharing Client showing all the faxes received. You can retrieve your fax at that time. Step 1: Prepare your fax using Fax Sharing Client, then click the Send button ...
Page 10 - System Requirements; WinFax PRO User’s Guide
WinFax PRO Fax Sharing 10 System Requirements The Fax Sharing feature enables Fax Sharing Client stations to transfer faxes across the network to and from the Fax Sharing Host station. To use the Fax Sharing feature, you need at least one Fax Sharing Host station and one Fax Sharing Client station o...
Page 11 - Installing WinFax for Fax Sharing (Administrators Only); Starting and Exiting WinFax Programs; To start Message Manager:
Installing WinFax for Fax Sharing (Administrators Only) 11 Starting and Exiting WinFax Programs The Message Manager is the main interface for sending faxes, for organizing and storing messages, and for configuring your WinFax system. Program Setup is the program you use to set up Fax Sharing and mod...
Page 12 - Setting Up a Fax Sharing Host Station; Installing WinFax on a Host Computer; account must have
WinFax PRO Fax Sharing 12 Setting Up a Fax Sharing Host Station Your Fax Sharing network must have at least one Fax Sharing Host station. If you have a modem or communications device attached to your WinFax station, you can share your modem or device with other WinFax users on your network when you ...
Page 13 - Enabling the Fax Sharing Host Feature; To enable the Fax Sharing Host feature:; : Use the same user name and password that the client uses
Installing WinFax for Fax Sharing (Administrators Only) 13 Enabling the Fax Sharing Host Feature To allow Fax Sharing Clients to receive voice messages and send and receive faxes using the host computer, you must first enable the Fax Sharing Host feature and then enable automatic reception. To enabl...
Page 14 - Installing the Fax Sharing Client Automatically
WinFax PRO Fax Sharing 14 4 Click the General tab. 5 Enable Use This WinFax PRO Station As A Fax Sharing Host. 6 If you want to protect the Fax Sharing Host station with a password, enable Use Password then type a password in the Password field. 7 In the Host Computer Information section, type the a...
Page 15 - Start Here
Installing WinFax for Fax Sharing (Administrators Only) 15 Note: More information on using a scripted install is provided in the Multiple Installation Guide , available in Adobe Acrobat format (WFSCRIPT.PDF) in the “Docs” folder on your WinFax installation CD. To install Fax Sharing Client using a s...
Page 16 - Copying the Installation Files to a Network Drive; : All users who will install WinFax must have network access to the; administrative
WinFax PRO Fax Sharing 16 4 Create an installation script file (WFSCRIPT.SPT) containing the appropriate installation options. See “Creating an Installation Script” on page 18. 5 Copy both the InstallShield silent response file (SETUP.ISS) and the installation script (WFSCRIPT.SPT) to the Disk1 subd...
Page 17 - Creating an InstallShield Silent Response File; To create an InstallShield silent response file:
Installing WinFax for Fax Sharing (Administrators Only) 17 Creating an InstallShield Silent Response File WinFax uses the InstallShield program. To perform a scripted install, InstallShield requires you to create a silent response file (SETUP.ISS). You can create a silent response file by running th...
Page 18 - you can run a scripted installation.; Creating an Installation Script; To create a Fax Sharing Client installation script:
WinFax PRO Fax Sharing 18 (that is the drive and directory specification) after the equals sign in the “szDir=” line and proceed to step 10. Note : You must edit the silent response file (SETUP.ISS) before you can run a scripted installation. 10 Save the file and exit Notepad. 11 Copy the file to th...
Page 19 - : The sample script file also contains information for other; Starting the Scripted Installation
Installing WinFax for Fax Sharing (Administrators Only) 19 Note : The sample script file also contains information for other modems and communications devices. Do not delete those entries. 4 Save the updated file. 5 Copy the file to the Disk1 subdirectory of the network directory containing the WinF...
Page 20 - Troubleshooting the Scripted Installation
WinFax PRO Fax Sharing 20 4 Click the Windows Start button, and then click Run. The Run dialog appears. 5 In the Open field, type ... <network path>\SETUP.EXE -s … where “network path” is the location of the WinFax installation files on the network. 6 Click OK. The Setup program installs WinFa...
Page 21 - Installing the Fax Sharing Client Manually
Installing WinFax for Fax Sharing (Administrators Only) 21 Installing the Fax Sharing Client Manually If you do not have a modem or communications device attached to your WinFax station, but another WinFax station on your Fax Sharing network has an attached modem or device and is configured as a Fax...
Page 22 - : You can also set up Fax Sharing after you install WinFax. To; Modifying Fax Sharing Client Settings; To modify Fax Sharing Client settings:
WinFax PRO Fax Sharing 22 … where “drive and path” is the CD ROM drive containing the WinFax installation CD or the location of the WinFax installation files on the network. 4 Click OK. The Setup program starts. 5 Follow the instructions on the screen. Click Next to proceed. 6 When the Modems And Co...
Page 23 - Working With Faxes
Working With Faxes 23 2 In the list, double click Modems And Communications Devices. The Modems And Communications Devices Properties dialog appears. 3 In the devices list, click the WinFax PRO Fax Sharing device. 4 Click Properties. The WinFax Fax Sharing Client Properties dialog appears. 5 Make an...
Page 24 - How Faxes Are Sent; Faxes created on the Fax Sharing Host; Monitoring Fax Status; From the Status dialog (Fax Sharing Host only)
WinFax PRO Fax Sharing 24 How Faxes Are Sent After you prepare your fax and click Send, WinFax begins processing your fax. The steps involved in processing a fax may vary, depending on where the fax was created and assembled. Faxes created on the Fax Sharing Host – WinFax delivers the fax to the mod...
Page 25 - From the Controller; – The Controller icon changes to reflect the; From the Send Log; – The details about sent faxes, including
Working With Faxes 25 If the faxing traffic on your computer is heavy, you can disable the Status dialog so it does not appear each time a fax is sent or received. Start Program Setup (see page 11), double click Call Status And Controller, click the General tab, and then disable Display Status Dialo...
Page 26 - Receiving Faxes in Message Manager; Using the Controller
WinFax PRO Fax Sharing 26 Sometimes faxes are not sent successfully due to communication problems such as busy or no-answer signals. In those situations, WinFax stores the faxes in the Outbox until either they are successfully delivered or the available number of retries is exceeded. Note : If the n...
Page 28 - Note to Fax Sharing Clients; Troubleshooting; WinFax PRO Online help
WinFax PRO Fax Sharing 28 5 Click Receive Now. The Fax Sharing Host marks those faxes as read and transfers them across the network into your Message Manager Receive Log. Note to Fax Sharing Clients : To display the WinFax Receive dialog each time you start WinFax, enable Check For New Events On Sta...
Page 29 - Online forums; – Provide question-and-answer support on; Other documentation; – In addition to the above sources of; Telephone support; – Contact your WinFax administrator to
Troubleshooting 29 groups, FAQs, the automated Symantec Support Genie, and the Symantec FTP site, connect to http://service.symantec.com. For more information, look up “support” in the online help index. Q Online forums – Provide question-and-answer support on CompuServe and America Online (AOL). Sy...
