Xerox 5230A - Manual

Conventions 15 Text in [Square Brackets] Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC.For example: • Select [Original Type] on the [Image Quality] screen. • Select [Save]. Text in <...

1 Before Using the Machine 16 Related Information Sources The following sources of information are available for the machine. User Guide This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax. System Administration Guide This guide ...

17 2 Paper and Other Media The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine. Loading Paper The machine can be equipped with various paper trays. Depending on the machine configuration, up ...

2 Paper and Other Media 22 Envelope Tray The Envelope Tray allows you to stack up to 43 mm of envelopes. NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it. 1. Pull out the Envelope Tray. 2. Load the envelopes in the Envelope Tray...

Storing and Handling Paper 23 Storing and Handling Paper Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper. • Store paper in dry conditions, away from extreme heat or col...

Supported Paper Sizes and Types 25 Output Trays/Duplex Module - Standard Sizes O : Available blank : Not available Paper Size Dimensions (mm) LEF/ SEF Center Tray Left Side Tray Integrated Office Finisher Office Finisher LX Duplex Module A6 105.0 148.0 LEF O O O A5 148.0 210.0 SEF O O O O LEF O O O ...

2 Paper and Other Media 26 Paper Trays - Non-standard Sizes Output Trays/Duplex Module - Non-standard Sizes Supported Paper Types The following table lists the paper types supported by each paper tray, duplex module, and the finisher. Paper Trays Paper Size Tray 1, 2 / Tray 3, 4 (Two Tray Modules) T...

Supported Paper Sizes and Types 27 O : Available blank : Not available*1: Plain Reload refers to paper already printed on one side. NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be selected, and the size should be specified. NOTE: Depending on the heavyweight paper used, ...

29 3 Maintenance This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order. Ordering Supplies A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, sta...

3 Maintenance 30 1. Wipe the document cover and document glass with a soft cloth moistened with water or Xerox-approved cleaner to remove any marks, and then wipe with a soft, dry cloth. 2. If the document feeder is installed, wipe the document feeder glass and the film on the cover with a soft clot...

Replacing the Drum Cartridge 31 2. Open Tray 5 (Bypass) and then Cover A while lifting up the release lever. 3. Lift up the colored lever, and slide the drum cartridge out until you can grasp the handle on top of the cartridge. 4. Hold the handle and remove the cartridge from the machine. NOTE: When...

3 Maintenance 32 4. Pull the cartridge tape straight out without breaking it. 5. Push the cartridge again to ensure it is positioned correctly. 6. Close Cover A until it latches, and then close Tray 5 (Bypass). 7. Close the front cover. NOTE: If the front cover is not completely closed, a message wi...

Loading Staples in the Integrated Office Finisher (Optional) 33 Removing the Old Toner Cartridge 1. Make sure that the machine is not operating, and open the front cover. 2. Pull the toner cartridge out until you can grasp the handle on top of the cartridge. 3. Hold the handle and remove the cartrid...

Loading Staples in the Office Finisher LX (Optional) 35 6. Return the staple cartridge to its original position 7. Close the front cover of the finisher. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate. Loading Staples in the Office Finisher ...

3 Maintenance 36 4. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 5. Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2). 6. Hold the staple cartridge by t...

Emptying the Hole Punch Waste Container (Optional) 37 3. Hold the tabs on both sides of the new booklet staple cartridge, and insert it into the original position until it clicks. NOTE: If you have trouble inserting the cartridge, make sure that the staples in the cartridge are properly in place. 4....

39 4 Job Status This chapter contains information on the job status screens and the features available. Job Status This feature allows you to check the progress of incomplete jobs, or display the detailed information of completed jobs. The newest job will be displayed at the top of the list. You can...

4 Job Status 40 Active Jobs This screen allows you to view incomplete jobs that are waiting, in progress, or suspended. It also allows you to view Charge Print, Secure Print, Sample Set, or Delayed Print documents that are currently stored in the machine. You can see job attributes or promote/delete...

Completed Jobs 41 Delete Cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote Job Promotes a job to be processed immediately after the one being processed. Last Original Indicates the current scan batch is the last in a job to be scanned. ...

4 Job Status 42 Job Attributes Select a job on the [Completed Jobs] screen to display the job attributes. The attributes displayed vary depending on the type of job. Show Child Jobs Select this button to show all child jobs for the selected job. The button is displayed only when there are child jobs...

Secure Print Jobs & More 43 Charge Print The Charge Print feature temporarily stores documents on the machine per billing ID. The feature prevents unauthorized printing by requiring users to log in to the machine before printing. Documents without a billing ID are stored under [No User ID], and ...

4 Job Status 44 Private Charge Print The Private Charge Print feature temporarily stores documents per user ID, until a user logs in and manually prints them from the machine’s control panel. This feature only displays documents of a logged-in user, and thus provides security and privacy to document...

Secure Print Jobs & More 45 3. Select [Document List]. 4. Enter the passcode for the user ID, and select [Confirm]. 5. Select a document to print or delete. 6. Select the required option. Refresh Refreshes the displayed information. Go to Specifies the Secure Print number to be displayed on the ...

4 Job Status 46 • Select All - Selects all documents in the list. • Delete - Deletes a document selected in the list. • Print - Prints a document selected in the list. After printing, the document will be deleted. Delayed Print This feature allows you to store documents on the machine for printing a...

Secure Print Jobs & More 47 Pages Displays the number of printed, scanned, sent, or received pages. Select All Selects all the documents in the [Public Mailbox]. Print Prints a document selected in the list. Delete Deletes a document selected in the list. Undelivered Faxes This feature allows yo...

4 Job Status 48 Address Book Displays a page which allows you to select a recipient from the Address Book. For information on how to select a recipient from the Address Book, refer to the Fax chapter in the User Guide. Starting Rate Displays the [Starting Rate] screen where you can select the [G3 Au...

49 5 Machine Status This chapter describes how to check the machine status, billing meter, and status of consumables. It also describes how to print various reports/lists and how to access the System Administration mode.For information on each tab, refer to the following: Machine Information – page ...

5 Machine Status 50 1. Press the <Machine Status> button on the control panel. 2. Select the [Machine Information] tab. 3. Select the required option. General Information This feature allows you to view user support information, the machine’s serial number and configuration, and the software v...

Machine Information 51 Print Mode This feature allows you to change the default printer mode and emulation parameter settings.For the lists of emulation parameters and their values, refer to Emulation Parameters in the Appendix chapter on page 437. 1. Select [Print Mode] on the [Machine Information]...

5 Machine Status 52 1. Select [Setup] on the [PDF] screen. 2. Enter a 3-digit parameter item number in the [Item Number] field. 3. Select [Change Value] to change the displayed value, or select [Confirm] if no change is required. 4. If you selected [Change Value], enter the required value in the [Ne...

Machine Information 53 1. Select [Print Reports] on the [Machine Information] screen. Job Status/Activity Report NOTE: When Server Fax is enabled, the [Job Status] feature is displayed instead of the [Job Status/Activity Report] feature, and the [Activity Report] and [Stored Document List] options a...

Machine Information 55 Reports • Configuration Report - Lists common settings, such as hardware configuration, network information, and print and copy feature settings. • Scan/Fax Configuration Report - Lists settings specific to fax and scan features. • Domain Filter List - Lists domains registered...

5 Machine Status 56 Mailbox List 1. Select [Mailbox List] on the [Print Reports] screen. 2. Select the required option. 3. Select the <Start> button on the control panel. Mailbox List Lists the mailbox settings and procedure when storing data in the mailbox. Job Counter Report 1. Select [Job C...

Machine Information 57 Automatically Printed Reports/Lists This section describes the various reports/lists that can be printed automatically. Job History Report Lists the last 50 jobs processed on the machine. For more information, refer to Job History Report on page 73 . Activity Report Lists acti...

5 Machine Status 58 Fax Receiving Mode This feature allows you to set the fax reception mode to [Manual Receive] or [Auto Receive]. NOTE: This feature is not displayed when Server Fax is enabled. 1. Select [Fax Receiving Mode] on the [Machine Information] screen. Manual Receive Starts receiving a fa...

Billing Information 59 Billing Information This tab allows you to view the billing meter information.For more information, refer to the following: Billing Information – page 59User Account Billing Information – page 59 1. Press the <Machine Status> button on the control panel. 2. Select the [B...

5 Machine Status 60 Tools On the [Tools] screen, the System Administrator can change various default presets on the machine, register mailboxes and job flow sheets, and configure authentication and security features. To access all features on this screen, you must enter the machine in the System Adm...

Tools 61 Accounting This menu allows you to configure accounting functions and view jobs performed by each account.For more information on the features available, refer to Accounting on page 133 . Authentication/Security Settings This menu allows you to set up the authentication and security feature...

63 6 Setups This chapter describes how to change the various defaults preset on the machine, how to register the various items such as mailboxes and destinations, and how to configure or change the System Administrator settings. Setting Procedure This section describes the basic setting procedure av...

6 Setups 64 2. Configure a Feature 1. Press the <Machine Status> button on the control panel. 2. On the Machine Status screen, select the [Tools] tab. 3. Select a menu item from the main menu displayed on the left side of the [Tools] screen. 4. Select a group in the [Group] menu. 5. Select a f...

Main Menu on the [Tools] Screen 65 Main Menu on the [Tools] Screen The main menu, displayed on the left side of the [Tools] screen, provides the following menu items. Refer to the respective sections for details. [Setup] is also available for general users. System Settings – page 65Setup – page 123A...

System Settings 67 Auto Clear Specifies whether to automatically display the default screen if you do not perform any operation within the selected period of time. Select [On] and then select the time period in the range from 30 to 900 seconds. Auto Job Release Specifies whether to automatically rel...

6 Setups 68 Job Complete Tone 1 / Job Complete Tone 2 Specifies the volume level of the tone generated when a job is completed successfully. Select a volume level, and then, under [Targeted Jobs], select the job types to apply the volume level to. Fault Tone Specifies the volume level of the tone ge...

System Settings 69 Screen Default at Power On Specifies the initial screen to be displayed when the machine is switched on. Set the preset initial screen to the All Services, Job Status, or Machine Status screen. For information on the Job Status and Machine Status screens, refer to Job Status on pa...

6 Setups 70 Paper Tray Settings This feature allows you to configure various settings for trays, and for paper to be loaded in the trays. 1. Select [Paper Tray Settings] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Custom Paper Name / Color Specifies user-defined paper...

System Settings 71 Paper Tray Attributes During Loading Specifies whether to display the paper tray attributes on the control panel when the tray is opened to load paper. This setting does not apply to Tray 5 (Bypass). Paper Tray Priority Specifies the paper tray priority for Auto Tray Switching. Tr...

6 Setups 72 – If the specified tray holds paper set under [Auto Paper Off] in the [Paper Type Priority] setting. Image Quality This feature allows you to configure various settings to adjust the quality of scanned data. 1. Select [Image Quality] in the [Features] menu. 2. Change the required setting...

System Settings 73 Print Reports Button Specifies whether to display the [Print Reports] button on the [Machine Information] screen. Refer to Print Reports in the Machine Status chapter on page 52. Job History Report Specifies whether to automatically print a Job History Report for every 50 jobs. Ac...

6 Setups 74 • No Report Does not print a report regardless of whether data transmission is successfully completed or not. • Print Report Automatically prints a transmission report for a successful transmission, and a “Transmission Report - Job Undelivered” for a transmission failure. • Print when de...

6 Setups 76 The following explains how to adjust the fold and staple positions. 1. Select [Booklet fold Position, smaller than B4] or [Booklet Fold Position, B4 or larger], and then select [Change Settings]. 2. Select [Sample Printout], and then select the tray to output a sample printout for. Press...

System Settings 77 Background Pattern Specifies the background pattern to be used for the Watermark feature. Density Specifies the output density of the watermark text. You can select from Lighten, Normal, and Darken. Watermark/Background Contrast Specifies the level of contrast between watermark te...

6 Setups 78 Extended Tray Module Select the type of Extended Tray Module used. If the Left Side Tray is installed, select [Offset Module] to use the Center Tray. Auto Job Promotion Specifies whether jobs can automatically be promoted, bypassing other jobs, when the machine is unable to complete the ...

6 Setups 84 Restrict Recipient Selection Method Specifies whether any restrictions apply to the method of selecting recipients of Fax, Internet Fax, Server Fax, and scanned (E-mail) documents. Select [Only From Address Book] to disable input of recipients from the keyboard screen and buttons on the ...

System Settings 85 1. Select [Copy Defaults] in the [Features] menu. 2. Change the required settings. Use the side tabs to switch between screens. 3. Select [Close]. Paper Supply Specifies the default for the [Paper Supply] feature on the [Copy] screen. NOTE: If the default for [Reduce/Enlarge] is s...

6 Setups 88 Sample Job Specifies the default for the [Sample Job] feature on the [Job Assembly] screen. Booklet Creation - Cover Tray Specifies the default for [Covers] > [Paper Supply] > [Cover Tray] in the [Booklet Creation] feature on the [Output Format] screen. Covers - Cover Tray Specifie...

System Settings 89 Pseudo-Photo Gradation Mode Specifies whether to perform gradation level correction for documents containing photographs. Select from [Error Diffusion] and [Dither]. Original Type - See-Through Paper Specifies whether to display the [Text on See-Through Paper] option when [Text] i...

6 Setups 90 If you predefine frequently used magnifications, the original can be expanded or reduced, quickly and easily. 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. R/E Preset 1 to 7...

6 Setups 92 FTP Client Specifies whether to enable the FTP Client port. Receive E-mail Specifies whether to enable the mail receiving port. Send E-mail Specifies whether to enable the mail transmission port. E-mail Notification Service Specifies whether to enable the mail notification service. UPnP ...

6 Setups 94 1. Select [Machine’s E-mail Address/Host Name] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. E-mail Address Specifies the e-mail address of the machine. Enter an address of up to 128 characters. Machine Name Specifies the name of the machine. Host Name Speci...

6 Setups 96 • POP Password Encryption Specifies whether to enable the POP password encryption using APOP. SMTP Server Settings Specifies the SMTP server settings. Use the scroll buttons to switch between screens. • SMTP Server Name / IP Address Specifies the domain name or IP address of the SMTP ser...

System Settings 97 • Server Response Time-Out Specifies the time-out value for a response from the server. • Search Time-Out Specifies the time-out value for user search on the server. Kerberos Server Settings Specifies the Kerberos servers. The following parameters are available for each Kerberos s...

6 Setups 98 • HTTP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications. • HTTP - SSL/TLS Port Number Specifies the SSL/TLS communications port number. • LDAP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications using LDAP. • Device Certificate - Client Sp...

System Settings 99 • Device Certificate Specifies the certificate for the PDF/XPS signature. For information on certificates, refer to Security - Encryption/Digital Signature on page 305 . • PDF Signature Specifies whether to add a PDF signature, whether to add a visible or invisible signature, or w...

6 Setups 100 • IEEE 802.1x Specifies whether to enable IEEE 802.1x authentication. • Authentication Method Specifies the IEEE 802.1x authentication method. • Login User Name Specifies the user login name for IEEE 802.1x authentication. • Login Password Specifies the password for the user login name ...

System Settings 101 Allocate Memory This feature allows you to specify memory capacities required for printing and for the receiving buffer for each interface. 1. Select [Allocate Memory] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Se...

System Settings 103 Receiving Buffer - EtherTalk Specifies the input buffer memory capacity for EtherTalk interface within the range of 1024-2048 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the ...

System Settings 105 Scan Service Settings This section describes the features that allow you to configure or change machine settings specific to the scan features. For more information, refer to the following. NOTE: When the Server Fax service is enabled, [Scan Service Settings] is displayed as [Sca...

System Settings 107 Quality / File Size (WorkCentre 5225A/5230A) Specifies the default for the [Quality / File Size] feature on the [E-mail Options] / [Filing Options] screen. E-mail Subject Specifies the default e-mail subject to be displayed under [Subject] on the [E-mail] screen. Searchable Text ...

6 Setups 108 • Others Specifies other miscellaneous sizes. Use the scroll buttons to switch between screens. • Custom Size Specifies a user-defined size set using the scroll buttons. Output Size Defaults This feature allows you to configure or change the output size buttons displayed when [Enter Out...

System Settings 109 Other Settings This feature allows you to configure or change other machine settings specific to the scan features. 1. Select [Other Settings] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Memory Full...

6 Setups 110 Fax Service Settings This section describes the features that allow you to change the default settings for the fax mode. For more information, refer to the following: Screen Defaults – page 110Fax Defaults – page 110Fax Control – page 111Fax Received Options – page 115Reduce/Enlarge Pre...

System Settings 111 3. Select [Close]. Lighten/Darken Specifies the default for the [Lighten/Darken] feature on the [General Settings] screen. Original Type Specifies the default for the [Original Type] feature on the [General Settings] screen. Resolution Specifies the default for the [Resolution] f...

System Settings 115 Mailbox Receive Display Priority 1 to 3 Specifies the display priority to the fax documents in mailboxes. Select from [F Code], [Remote Terminal ID], and [Remote Terminal Name]. Direct Fax Specifies whether to enable or disable the Direct Fax feature. Line 1 - Line Selection Spec...

6 Setups 116 3. Select [Close]. R/E Preset 1 to 7 • Preset % Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 24 options in the range of 50-400%. • Variable % Specifies the reduce/enlarge ratios using the scroll buttons in the range of 50% to 400% in 1% incremen...

System Settings 117 For information on the screen keyboard, refer to Cover Page in the Fax chapter of the User Guide. Company Logo Specifies the sender name (company logo). Enter up to 30 characters using the screen keyboard on the touch screen. The sender name is printed in the [Transmission Header...

6 Setups 118 Delivery Confirmation Method Specifies the method of confirming delivery of an Internet Fax transmission. Select [Delivery Receipts] to receive a notification mail that informs you whether an Internet Fax is delivered to the destination. Select [Read Receipts] to receive a notification ...

6 Setups 120 Send feature of the E-mail service. [Split into Pages] splits scanned data into pages. Select this option when e-mail recipients use e-mail applications that do not support RFC2046, such as Outlook and LotusNotes. [Split by Data Size] splits scanned data into files of a specific size. S...

System Settings 121 NOTE: If the number of specified destinations reaches the limit, the sender will not be added to the CC field even if this setting is set to [Yes]. Edit E-mail Recipients Specifies whether to permit users to edit e-mail recipients (To, CC, BCC). Selecting [No] prevents emails fro...

6 Setups 122 Standard Size Threshold Value Specifies the size threshold for which custom sized documents are converted to standard sized documents. Internet Fax to Internet Fax Specifies whether to allow documents received through the Internet Fax service to be automatically retransmitted through th...

Setup 123 Job Flow Service Settings This feature allows you to configure the settings for accessing a pool server. A pool server is a remote server that stores and manages job flow sheets.To use a pool server, the machine must be registered on the pool server in advance. 1. Select [System Settings],...

6 Setups 124 Create Mailbox This feature allows you to create mailboxes for saving confidential incoming fax documents, scanned documents, or print documents. Fax documents in mailboxes can be printed out at a convenient time and scanned documents in mailboxes can be imported to computers. Documents...

Setup 125 Link Job Flow Sheet to Mailbox Displays the [Link Job Flow Sheet to Mailbox] screen. [Link Job Flow Sheet to Mailbox] Screen This feature allows you to link the mailbox to a job flow sheet that instructs how documents in the mailbox are to be processed. For more information on a job flow s...

6 Setups 126 Delete Selecting this button and then selecting a job number deletes the operations registered with the job number. Enter/Change Name Selecting this button and then selecting a job number allows you to enter a name for the job number using the screen keyboard. The name can be up to 18 c...

Setup 127 [Create Job Flow Sheet] Screen 1. Select [Create Job Flow Sheet] on the [Setup Menu] screen. 2. Change the required settings. 3. Select [Close]. Sheet Filtering Displays the [Sheet Filtering] screen allowing you to filter job flow sheets. • Owner - Filters job flow sheets by owner. • Targe...

Setup 129 Create Job Flow Sheet Keyword Registering a keyword for Job Flow Search allows you to search for the job flow by keyword. Up to 12 characters are allowed for a job flow search keyword. Add Address Book Entry This feature allows you to program the Address Book with recipients of documents. ...

6 Setups 132 With [Server] selected: Create Fax Group Recipients This feature allows you to group multiple address numbers. When a group number is specified, documents are then sent to all address numbers registered to that group. Up to 50 group numbers can be created, each containing up to 20 addre...

Accounting 133 1. Select [Create Fax Group Recipients] in the [Group] menu. 2. Select a group number. 3. Select [Create/Delete]. 4. Enter a 3-digit Address Number using the numeric keypad on the control panel. 5. Select [Add to this group]. NOTE: You can use an asterisk to specify multiple Address N...

6 Setups 134 prompted depends on the Accounting and Authentication settings. The [Accounting] menu allows you to start configuring various Accounting settings. For more information, refer to the following sections: Create/View User Accounts – page 134View Accounts – page 136Reset User Accounts – pag...

Accounting 135 NOTE: The [Passcode] button appears when you have chosen the use of a passcode and you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. E-mail Address Allows you to enter the E-mail address. The specified address is the sender’s address displayed on the [E...

6 Setups 136 View Accounts Selecting [Xerox Standard Accounting] in [Accounting] allows you to check the following for each registered user or group: (1) the maximum number of times that the account can be used for each service, and (2) how many times the account has been used for each service. NOTE...

Accounting 137 Meter (Print Jobs) Resets/Prints all data about the number of prints recorded by the machine. Print Report Prints the report that allows you to see the user-account parameters and records before resetting them. Reset Resets selected parameters or records. System Administrator’s Meter ...

6 Setups 138 Xerox Standard Accounting Performs Account Administration based on accounting users registered on the machine. When an accounting type is selected, the following buttons may appear. The buttons displayed on the screen vary depending on the combination of the login type of the Authentica...

Authentication/Security Settings 139 1. Select [Accounting], and then select [Fax Billing Data] in the [Group] menu. 2. Set [Charge Rate per Unit]. 3. Select [Close]. Charge Rate per Unit Specify a charge rate per unit using numeric buttons on the screen. Auto Reset of User Billing Information This ...

6 Setups 140 System Administrator Settings This section describes the features that allow you to change the System Administrator’s login ID and passcode. The machine enters the System Administration mode only when a correct System Administrator login ID is entered. Before shipment, the default Syste...

Authentication/Security Settings 141 1. Select [Authentication] in the [Group] menu. Login Type This screen allows you to select an authentication type. NOTE: The available options vary depending on the machine configuration. NOTE: When [Login to Local Accounts] is selected, authentication is carrie...

6 Setups 142 NOTE: The Locked/Unlocked status of a service is linked to the Disable/Enable status of the service in the Auditron Mode of the Accounting feature. When [Unlocked] is selected for the Copy service, for example, the Copy service is automatically set to [Disable Accounting] in the Account...

Authentication/Security Settings 143 NOTE: For information on [Restrict User to Edit Address Book], refer to Restrict User to Edit Address Book on page 84 . Allow user to disable active settings Specifies whether to permit the group members to disable the Watermark feature during their user session,...

6 Setups 144 User ID for Login Specifies whether to make the user ID entry field case-sensitive on the login screen that is displayed when a user ID is authenticated by a remote server. NOTE: Once this setting is changed, all the registered information about users, as well as the mailboxes and job f...

Authentication/Security Settings 145 1. Select [Charge / Private Print Settings] in the [Features] menu. 2. Change the required setting. 3. Select [Close]. Receive Control Specifies the receive control for externally submitted jobs. • According to Print Auditron - The receiving control depends on th...

6 Setups 146 1. Select [Job Status Default] in the [Group] menu. Active Jobs View This feature allows you to hide the details of active jobs from general users, on the [Active Jobs] screen in Job Status. 1. Select [Active Jobs View] in the [Features] menu. 2. Select the required option. 3. Select [S...

Authentication/Security Settings 147 1. Select [Overwrite Hard Disk] in the [Group] menu. Number of Overwrites Specifies whether to enable overwriting the hard disk. You can select the number of overwrite passes from one time or three times. When [1 Overwrite] is selected, “0” is written to the disk...

149 7 CentreWare Internet Services The CentreWare Internet Services program uses the embedded web user interface which enables communication between a networked computer and the machine via HTTP. CentreWare Internet Services can be used to check the machine status and the status of each job, and to ...

7 CentreWare Internet Services 150 CentreWare Internet Services Environments CentreWare Internet Services uses the embedded HTTP Server that resides in the machine. This allows communication with the machine through a web browser with access to the Internet or an intranet. By entering the IP Address...

CentreWare Internet Services Installation 151 6. Select [Port Settings] in the [Features] menu. 7. Select [Internet Services] and [Change Settings]. 8. Select [Port Status] and [Change Settings]. 9. Select [Enabled] and [Save]. Set the port number for CentreWare Internet Services, if required. 10. A...

7 CentreWare Internet Services 152 If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10. 4. Select [Manually Configured IPv6 Address], and then [Change Settings]. 5. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxx...

Selecting Transport Protocols 153 Selecting Transport Protocols When using the NetWare, SMB, or SNMP port, change the transport protocol if required. • NetWare: IPX/SPX, TCP/IP • SMB: NetBEUI, TCP/IP • SNMP: UDP, IPX 1. On the CentreWare Internet Services home page for the machine, select the [Prope...

7 CentreWare Internet Services 154 Main Panel Displays information and settings for an item selected on the Menu Panel.For more information about each function, refer to the following: Services – page 154Status – page 156Jobs – page 158Print – page 160Scan – page 162Properties – page 178Support – pa...

7 CentreWare Internet Services 156 Default User ID and Passcode If the System Administration mode is enabled in CentreWare Internet Services settings, you will be prompted to enter the System Administrator user ID and passcode when some changes are made. The default user ID and passcode for the Syst...

Status 157 Paper Size Displays the size of paper loaded in each tray. Paper Color Displays the color of paper loaded in each tray. Paper Type Displays the type of paper loaded in each tray. Priority Displays the priority set for each tray when Auto Tray Switching is selected. The highest priority is...

7 CentreWare Internet Services 158 Jobs The [Jobs] tab displays a list of active and completed jobs. You can also delete jobs on this tab. NOTE: The details displayed may differ from those shown on the machine’s touch screen. Follow the steps below to select the features available on the [Jobs] tab:...

Jobs 159 Type Displays the type of job. Page Count Displays the number of pages printed (printed jobs only). Output Destination Displays the output destination, address, document receipt number, or name of the recipient server or file. If the output destination is unknown or not specified, “-” is di...

7 CentreWare Internet Services 160 Show Child Jobs Displays the [Job History - Child Jobs] screen, where you can view the child jobs of a selected job. Error History This page displays a list of errors that have occurred. Date & Time Displays the date and time an error occurred. Error Code Displ...

7 CentreWare Internet Services 162 Scan This page allows you to create, modify, or delete job templates for Network Scanning jobs, and configure mailbox and job flow sheet settings. 1. Click [Scan] on the Header Panel of the home page. 2. On the collapsible menu of the Menu Panel, click [Job Templat...

Scan 163 New Distribution Template The following table shows the information fields on the [New Distribution Template] page. Distribution The following table shows the information fields on the [Distribution] page. Feature Description General Information Template Name Enter the name of a new job tem...

7 CentreWare Internet Services 170 Mailbox This page allows you to create and edit mailboxes. Mailbox icons Clicking the icon of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Mailbox Number Displays the mailbox numbers. Clicking the number of a registered mailbox d...

7 CentreWare Internet Services 172 Edit Mailbox The following table shows the information fields on the [Edit Mailbox] page. Mailbox Mailbox Number Displays the number of the selected mailbox. Mailbox Name Allows you to edit the name of the selected mailbox. Mailbox Passcode Allows you to edit the p...

Scan 173 Mailbox Setup The following table shows the information fields on the [Mailbox Setup] page. Job Flow Sheets This page allows you to create, edit, or view job flow sheets. Sheet Type Select the type of job flow sheets to be displayed in the Job Flow Sheets List. The [Personal] option is avai...

7 CentreWare Internet Services 174 Job Flow Sheets Common Attributes The following table shows the information fields on the [Job Flow Sheets Common Attributes] page. Print The following table shows the information fields on the [Print] page. Edit Job Flow Sheet Displays the [Job Flow Sheets Common ...

Scan 175 Send as Fax The following table shows the information fields on the [Send as Fax] page. Send as Internet Fax The following table shows the information fields on the [Send as Internet Fax] page. Job Flow Sheet Name Displays the name of the job flow sheet. Name Enter the recipient’s name. Rec...

7 CentreWare Internet Services 176 Send as E-mail The following table shows the information fields on the [Send as E-mail] page. FTP Transfer The following table shows the information fields on the [FTP Transfer] page. Job Flow Sheet Name Displays the name of the job flow sheet. Recipient Name 1 - 1...

Scan 177 SMB Transfer The following table shows the information fields on the [SMB Transfer] page. File Format Select the file format to be used when saving scanned documents.WorkCentre 5225A/5230A:• Auto Select (TIFF/JPEG)• mTIFF (Multiple Pages per File)• TIFF (File for Each Page)• PDF Images (Mul...

7 CentreWare Internet Services 178 Properties This tab allows you to view and set the machine properties. These include the machine details and configuration, the CentreWare Internet Services settings, the port settings, protocol settings, emulation settings, and the memory settings. The items displ...

Properties 179 Properties Features The following table lists the items that can be set.Some items may not be displayed depending on your machine configuration. Feature Setting items Configuration Overview Connectivity and Printing Print Protocols – Clicking the [Settings] button displays the [Connec...

7 CentreWare Internet Services 210 Services Network Scanning(continued) File Repository Setup (Continued) • Share – Enter the shared name. This appears only when [SMB] is selected in [Protocol]. • Scriptpath and filename (from HTTP root) - Specify the script path and file name. This appears only whe...

Properties 217 Accounting Accounting Configuration (continued) Custom Filters – Displays the [Custom Filters] page. For details on the page, refer to Custom Filters on page 198 . Accounting Configuration This item may not appear depending on your authentication and accounting settings.Account Number...

Properties 221 Security Authentication Configuration Authentication Configuration For details on each item, refer to Accounting Configuration on page 217 . Device Default State Configuration For details on each item, refer to Device Default State Configuration on page 217 . User Details Setup Allows...

7 CentreWare Internet Services 230 Support This page provides support information for the machine, including a link for software updates and contacts for technical support. Follow the steps below to select the features available on the [Support] tab. 1. Click [Support] on the Header Panel of the hom...

Support 231 Xerox Support Customer Support Phone Number Displays the telephone number of the customer support representative. Services Phone Number Displays the telephone number of the service representative. Supply Phone Number Displays the telephone number of the consumable support representative.

233 8 Printer Environment Settings This chapter describes how to set up the printing environment for the machine. Some models require a Printer Kit to use the print feature on the machine.The following information is provided: Windows TCP/IP – page 233NetWare – page 236UNIX TCP/IP – page 240EtherTal...

8 Printer Environment Settings 236 NetWare This section explains how to install the machine onto a NetWare network. The following information is provided: Information Checklist – page 236NetWare Environments – page 236NetWare Installation – page 237Installation Procedure – page 237Network Communicat...

NetWare 237 Target computers The NetWare versions and NetWare client computers require the following environments. NetWare versions A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x. NetWare client computers A Novell-accredited computer which can run Windows 2000, Wind...

8 Printer Environment Settings 238 NetWare Setup For more information, refer to NetWare Setup on page 239 . Computer Setup For more information, refer to Computer Setup on page 239 . Test Print For more information, refer to Test Print on page 239 . Network Communication Setup Use this procedure to ...

8 Printer Environment Settings 240 5. Repeat the test for all computers that will be sending jobs to the machine. The installation process is now complete.If the test print fails, refer to Problem Solving chapter on page 349. UNIX TCP/IP This section explains how to set up the machine to operate in ...

UNIX TCP/IP 241 UNIX TCP/IP Environments System configuration The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the transport protocol. With the LPD, use the machine as a UNIX network printer.The LPD supports spool mode, this is where print jobs from clients are spooled...

UNIX TCP/IP 243 10. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 11. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 12. Enter an IP address prefix, and then select [Save]. 13. Select...

8 Printer Environment Settings 244 NOTE: If a different printer name is specified, the print language or mode specified on the touch screen of the machine is used. NOTE: When setting print languages/modes from the same workstation to a single printer, it is recommended to set one kind of each. If tw...

UNIX TCP/IP 245 SunOS Follow the steps below to set up a SunOS workstation to communicate with the machine. 1. Log in at a client workstation as root and add the machine to the /etc/hosts file. For example: IP address [tab] PrinterName NOTE: If an NIS server is running on the same segment of the net...

8 Printer Environment Settings 246 on a disk partition large enough to hold copies of documents that will be submitted. cd /var / spool / lpd mkdir PrinterName chmod 744 PrinterName HP-UX Follow the steps below to set up an HP-UX workstation to communicate with the machine. 1. Log in as root at a cl...

UNIX TCP/IP 247 8. Continue with Test Print on page 247 . Using the System Administrator Manager (SAM) GUI Method Follow the steps below to use the HP System Administrator Manager (SAM) GUI (Graphical User Interface). NOTE: Refer to the HP-UX documentation for additional information on using the Sys...

8 Printer Environment Settings 248 Printing Solaris/HP-UX This section describes printing from workstations running Solaris or HP-UX. Refer to the manuals supplied with the workstation for full details. Print (lp) The lp command is used for printing. Command format lp [-d printer name] [-n number of...

UNIX TCP/IP 249 -a Deletes all the print data belonging to the user issuing the command, from the specified printer. -e Deletes all the print data from the specified printer. -u user name Deletes all the print data belonging to the specified user, from the specified printer. • job number This option...

8 Printer Environment Settings 250 • -C parameter To print from the machine using the PostScript language, use the -C option to specify the form of output.This option is valid in the spool mode. In the non-spool mode, the client must be a Windows NT machine to use this option. NOTE: If the PostScrip...

UNIX TCP/IP 251 • - You can delete all your print data by specifying this option. If this option is issued by a superuser, all the print data received by the machine will be deleted. This option is only valid in the spool mode. NOTE: Print data which consist of multiple files sent in one print instr...

8 Printer Environment Settings 252 NOTE: Long file names will be truncated. NOTE: Information for a maximum of 64 print instructions can be displayed. NOTE: If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry comman...

UNIX TCP/IP 253 • To display a printer named fxPS in long format, enter the following command: %lpq -PfxPS -l -C Option On SunOS, the -C option can be used to specify the print format if the machine prints with the PostScript language in spool mode.This section explains the functions which can be sp...

EtherTalk 257 EtherTalk This section explains how to set up the machine to operate on an EtherTalk network. The following information is provided: Information Checklist – page 257EtherTalk Environments – page 257EtherTalk Installation – page 258Installation Procedure – page 258Network Communication ...

8 Printer Environment Settings 258 EtherTalk Installation This section describes the installation procedure for using the machine in an EtherTalk environment. Installation Procedure There are three stages required to install the machine on an EtherTalk network. Network Communication Setup This requi...

Microsoft Networking 259 Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a sample document on a client computer. 2. Select the machine using the Chooser (Mac OS 9.2)...

8 Printer Environment Settings 260 SMB Environments Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS. This section explains the installation procedure for connecting a printer to a Windows network through SMB. System configuration As the machine supports SMB proto...

Microsoft Networking 261 When using TCP/IP: Set the SMB port to [Enabled] and set the IP address using the touch screen or CentreWare Internet Services. Computer Setup Install the print driver on the computer. Test Print A print job should be submitted to make sure that the machine has been installe...

TCP/IP (LPD or Port9100) 263 Computer Setup Install the print driver on the client computer. Refer to the HTML document on the PCL Print Driver CD-ROM. Test Print Make sure the machine has been installed on the network correctly by submitting a test print from each client computer. Perform the follo...

8 Printer Environment Settings 264 If problems are encountered during machine setup, refer to Problem Solving on page 349 . TCP/IP (LPD or Port9100) Environments System configuration As the machine supports the LPD and Port9100 protocol, you can print directly from a Windows computer. When printing ...

TCP/IP (LPD or Port9100) 265 Computer Setup This requires the computers in the networking environment to be configured to communicate with the machine. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup Th...

USB Port 267 Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer to which the selected document wil...

8 Printer Environment Settings 268 USB Port Environment System configuration The machine can be connected directly to the USB port of a host computer. A document file can be sent from the host computer via the USB port to the machine for printing. Other computers can be connected via a network to th...

USB Port 269 3. Select [System Settings] in the menu at the left side of the screen. 4. Select [Connectivity & Network Setup] in the [Group] menu. 5. Select [Port Settings] in the [Features] menu. 6. Select [USB], and [Change Settings]. 7. Select the item to be set, and then select [Change Setti...

8 Printer Environment Settings 270 IPP (Internet Printing Protocol) This section explains how to set up the machine to operate in an IPP (Internet Printing Protocol) environment. The following information is provided: Information Checklist – page 270IPP Environment – page 270IPP Installation – page ...

IPP (Internet Printing Protocol) 271 Target computers The following computers support IPP. NOTE: For Internet printing from a Windows Me computer, the IPP port should be installed. For the IPP port installation, see the Windows Me documentation. IPP Installation Use the following procedure to instal...

275 9 E-mail Environment Settings This chapter explains how to set up the e-mail feature on the machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For details, contact the Xerox Welcome Center.In this chapter, the following informatio...

9 E-mail Environment Settings 276 Notify Job End by E-mail This is one of the E-mail Notification Service features described in the previous paragraph.You can configure the machine to notify the end of a print job via e-mail. On your print driver, enable this feature and specify the addresses to not...

E-mail Environments 277 E-mail Environments System Requirements The following are required for the machine. • Some models require the optional Scan To E-mail Kit to send scanned documents as e-mail attachments. • The machine is connected to the network using TCP/IP. • The environment allows the send...

E-mail Installation 281 5. Press the <Start> button. The document will be scanned and converted to the format that you specified. Then it will be sent as an e-mail attachment. E-mail Print 1. Use your e-mail software to create an e-mail and then attach a TIFF, PDF, or JPEG document. 2. Enter t...

283 10 Scanner Environment Settings This chapter explains how to set up scanning services in the supported environments. Some models do not support scanning services. Some models require optional kits to use scanning services. For details, contact the Xerox Welcome Center.In this chapter, the follow...

10 Scanner Environment Settings 284 Scanning Process The machine has five types of scanning functions. • Scan to E-mail • Scan to Mailbox • Network Scanning • Scan to PC (FTP) • Scan to PC (SMB)The setup procedures are as follows. Scan to E-mail Setup Hard copies can be scanned at the machine and se...

Scan to E-mail Setup 285 Procedure for Scan to E-mail Setup 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web page for your machine. NOTE: If you use...

10 Scanner Environment Settings 286 Scan to E-mail Troubleshooting For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the following troubleshooting table. Scan to Mailbox Setup This feature allows documents to be stored in a mailbox (public or private) ...

Scan to Mailbox Setup 287 Procedure for Scan to Mailbox Setup through CentreWare Internet Services 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web ...

10 Scanner Environment Settings 288 Procedure for Scan to Mailbox Setup through the Control Panel 1. Press the <Machine Status> button on the control panel. 2. Select the [Tools] tab. 3. On the [Tools] screen, select [Setup] in the menu at the left side of the screen, and then select [Create M...

Scan to Home Setup 289 For more details about each protocol settings, refer to the following section:FTP: Scan to PC Setup (FTP) on page 291 . SMB: Scan to PC Setup (SMB) on page 292 . HTTP/HTTPS: HTTP on page 198 . For HTTPS, also refer to Configuration of HTTPS (SSL/TLS) Communication Encryption o...

10 Scanner Environment Settings 290 Users access the Scan to Home template by selecting the [Network Scanning] button on the All Services screen on the control panel. The machine queries LDAP to acquire the authenticated user’s home directory, or uses the network home path predefined on the machine....

Job Flow Service Setup 293 Procedure for Scan to PC Setup (SMB) 1. On the control panel, select [Scan to PC]. 2. Enter all the information required. See the User Guide for more detailed information. 3. Load a sample document into the document feeder. 4. Press the <Start> button on the machine....

10 Scanner Environment Settings 294 a. Ensure that [System Settings] is selected in the menu at the left side of the screen. b. Select [Connectivity & Network Setup] in the [Group] menu.c. Select [Port Settings] in the [Features] menu.d. Select [SOAP] and then select [Change Settings].e. Select ...

295 11 Internet Fax This chapter explains how to set up the Internet Fax service of the machine. The following information is provided: Internet Fax Overview – page 295Information Checklist – page 295Internet Fax Environments – page 296Internet Fax Installation – page 296Installation Procedure – pag...

11 Internet Fax 296 Internet Fax Environments System Requirements The following are required for the machine. • The Fax Kit and the Internet Fax Kit • The machine connected to the network using TCP/IP • The environment allowing the sending and receiving of e-mails NOTE: A file may not be printed if ...

Internet Fax Installation 299 – POP3 Server Name/IP Address– POP3 Port Number– POP3 Polling Interval– POP3 Login Name– POP3 Password– POP Password Encryption • [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]: when sending or receiving E-mail via SMTP– SMTP Server Name/IP Address– SMT...

301 12 Server Fax This chapter explains how to set up the Server Fax service of the machine. The following information is provided: Server Fax Overview – page 301Server Fax Environments – page 301Server Fax Installation – page 302Installation Procedure – page 302Fax Server Installation and Configura...

12 Server Fax 302 NOTE: Some models also require the Network Scanning Kit. For details, contact the Xerox Welcome Center. Server Fax Installation This section describes how to enable the Server Fax service. Installation Procedure To use the Server Fax service, configure the following for the machine...

Server Fax Installation 303 4. Configure the fax server, referring to the fax management software manufacturer’s documentation, so that it is able to monitor the fax repository for incoming documents. NOTE: Follow the fax server software manufacturer’s instructions for any other settings required to...

12 Server Fax 304 11)On the [General] screen, set [Job Log] and [Confirmation Sheet].12)Click [Apply] to reflect the settings.13)On the tree in the left frame, click [Fax Repository setup].14)On the right frame, set the items under [Fax Destination].15)Select a protocol. NOTE: When [FTP] or [SMB] is...

305 13 Security - Encryption/Digital Signature This chapter describes how to configure the encryption and digital signature features for the machine.The following information is provided: Types of Encryption/Digital Signature Services Available – page 305Configuration of HTTPS (SSL/TLS) Communicatio...

13 Security - Encryption/Digital Signature 306 Encryption of HTTP Communications from the Machine to a Remote Server (Client Certificate) The SSL/TLS suite of protocols is used to encrypt HTTP communications with a remote server. No client certificate is typically required for this activity. However...

Configuration of HTTPS (SSL/TLS) Communication Encryption 307 NOTE: The [Certificate Management] folder does not appear under the [Security] folder until you enable [HTTPS - SSL/TLS Communication] in [SSL/TLS Settings]. Configuration on a Computer Use Internet addresses beginning with "https"...

13 Security - Encryption/Digital Signature 308 8. Click [+] on the left of the [Security] folder to display the items in the folder. 9. Click [SSL/TLS Settings]. 10. Select the [Enable] check box for [HTTP - SSL/TLS Communication]. 11. Check [HTTP - SSL/TSL Communication Port Number]. 12. Apply the ...

13 Security - Encryption/Digital Signature 310 15. Apply the settings.a. Click [Apply]. The Main Panel will display the [Reboot Machine] button.b. Click [Reboot Machine]. The machine will be unavailable for a short period of time. 16. Configure the settings for S/MIME. a. Refresh the web browser.b. ...

Configuration of Scan File Signatures (PDF/XPS Documents) 311 There are two methods to set an S/MIME certificate of the machine on the computer: • Sending e-mail attached with an S/MIME digital signature from the machine to the computer.In the [Digital Signature - Outgoing E-mail] settings, configur...

Configuration of IPsec 313 Configuration on a Computer Confirm that the digital certificate to be used by the machine to encrypt PDF and XPS files has been imported and registered on the recipient’s computer. This will assure the ability to conduct two way digital signing of files, should this capab...

315 14 Authentication and Account Administration The machine has a unique Authentication feature that restricts the ability to use functions, and an Account Administration feature that manages the use of each machine feature. Some models do not support some of the features described in this chapter....

14 Authentication and Account Administration 316 To enter the System Administration mode, enter the System Administrator ID into the user ID entry field on the authentication screen. Authenticated Users (with System Administrator Privileges) These are users who are assigned System Administrator priv...

Overview of Authentication 317 NOTE: A registered user ID on the remote authentication server can be a maximum of 32 characters, and the passcode a maximum of 128 characters. For SMB authentication, the passcode can be a maximum of 32 characters. Xerox Secure Access A system such as the magnetic-car...

14 Authentication and Account Administration 318 Feature Access • Print Documents from Mailbox • Retrieve Documents from Mailbox Remote Access Operation of the machine through a network using CentreWare Internet Services is called Remote Access.The functions restricted by Remote Access are as follow...

Authentication for Job Flow Sheets and Mailboxes 319 user will also be deleted. When using a remote authentication server to manage authentication, use of mailboxes and job flow sheets in the System Administration mode is recommended. NOTE: For mailboxes and job flow sheets, Authenticated Users who ...

14 Authentication and Account Administration 320 Operation of the job flow sheets varies depending on whether the Authentication feature is enabled. The following explains the operations available. • When the Authentication feature is not enabled • When the Authentication feature is enabled When the...

Authentication for Job Flow Sheets and Mailboxes 321 O: Operation availableX: Operation not available* The owner of a copied job flow sheet becomes a duplicate user. When the Authentication Feature is Enabled The following table shows the relationship with the mailboxes for each user type when the A...

14 Authentication and Account Administration 322 O: Operation availableX: Operation not available* The owner of a copied job flow sheet becomes a duplicate user. Types of Mailboxes The following three types of mailboxes can be used with the machine. Generally Shared Mailbox This is a mailbox created...

Authentication for Job Flow Sheets and Mailboxes 323 When the Authentication feature is enabled, this mailbox is shared by all Authenticated Users.Only a System Administrator can change the settings. To create a System Administrator Shared Mailbox, operate the machine as a System Administrator. Pers...

14 Authentication and Account Administration 326 • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use a scan driver or Mailbox Viewer 3. *2: You can use them only when mailbox operations are permitted in the Authentication feature settings of the System ...

14 Authentication and Account Administration 328 Overview of Account Administration This section is an overview of the Account Administration feature used with the machine. Types of Account Administration The Account Administration feature operates in conjunction with the Authentication feature when...

Overview of Account Administration 329 Local Accounting The features and services that can be managed using the local Account Administration feature are as follows: O: ManageableX: Not manageable-: Not supported*1: You can select features available for each user. For more information, refer to Accou...

Overview of Account Administration 331 -: Not supported*1: You can select features available for each user. For more information, refer to Account Limit on page 135 . *2: This feature stops further machine operation if the number of pages has reached the specified maximum number. For more informatio...

14 Authentication and Account Administration 332 *3: Authentication is required depending on the [Receive Control] settings in the [Authentication] feature. For more information, refer to Receive Control on page 145 . Fax The items you can manage for fax jobs using the Account Administration feature...

14 Authentication and Account Administration 334 Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Internet Fax and Fax jobs (when these features are installed on the machine), for each user. Usage limits can...

Xerox Standard Accounting 335 Enabling Xerox Standard Accounting (from Internet Services) At Your Computer 1. Open your web browser and enter the TCP/IP address of the machine in the Address bar. Press <Enter>. 2. Click the [Properties] tab. 3. In the left pane of the screen, expand the [Accou...

14 Authentication and Account Administration 336 Maximum Usage Limits and Resetting Individual Usage Limits The first time users log in to the device after they have reached their maximum usage limit, a message displays on the user interface. The message notifies the users that they have reached the...

Xerox Standard Accounting 337 Resetting Usage Data At Your Computer 1. Open your web browser and enter the TCP/IP address of the machine in the Address or Location field. Press <Enter>. 2. Click the [Properties] tab. 3. Expand the [Accounting] folder, and then the [Xerox Standard Accounting] f...

14 Authentication and Account Administration 338 To make a Back-up file 1. At your computer, open your web browser and enter the TCP/IP address of the machine with the settings you want to copy, in the Address bar. Press <Enter>. 2. Click the [Properties] tab. 3. Expand the [Accounting] folder...

Local Machine Authentication Setup 339 NOTE: 802.1x can be configured also on the control panel of the machine. For details, refer to IEEE 802.1x Settings on page 99 . 1. In CentreWare Internet Services, click the [Properties] tab. 2. Expand the [Security] folder. 3. Select [802.1x] in the directory...

14 Authentication and Account Administration 340 7. Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, place a check mark in the [Enabled] box for each service that you wish to restrict access to. 8. Click [Next]. 9. To configure authentication for ea...

Remote Authentication Setup 341 6. Click [Apply] to reboot the machine. 7. Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, place a checkmark in the [Enabled] box for each service that you wish to restrict access to. NOTE: If the [Guest User] box is...

14 Authentication and Account Administration 342 6. Enter the domain in the [Domain Name] box. For example: example.com 7. Enter details for up to four alternate servers and backups, if required. 8. Click [Apply]. Configuring Remote Authentication for SMB At Your Workstation: 1. Click the [Propertie...

Remote Authentication Setup 343 9. In [Login Name], [Password], and [Retype Password], enter the machine’s login name and password (if required). Note that, quite often, to simply supply address information for e-mail, no login is required. 10. Enter your required number for [Maximum Number of Searc...

14 Authentication and Account Administration 344 Network Authentication Setup Network authentication uses the user information managed on a remote Accounting server to manage authentication (access) to available machine services. Enabling Network Authentication To enable Network Authentication for u...

Xerox Secure Access Setup 345 Required network communications and server settings will be stated by the server's manufacturer.The following is a sample list of setup requirements for Equitrac's Accounting service: • Enable TCP/IP and HTTP on the machine. • Set up a static or reserved DHCP IP address...

14 Authentication and Account Administration 346 4. Ensure that Network Accounting is configured. Enter the machine’s IP address on your web browser to access CentreWare Internet Services. Click the [Properties] tab, expand the [Security] folder, click [Authentication Configuration], and select [Xer...

Xerox Secure Access Setup 347 NOTE: If the [Default Prompt] and [Default Title] have been configured on the Secure Access server, then that information will override the information entered here. b) Select the [Enable] box for [Local Login] to allow users to log in locally to the machine. c) Select ...

349 15 Problem Solving This chapter describes solutions to problems that you may come across while using the machine. The machine has certain built-in diagnostic capabilities to help identify problems and faults, and displays error messages whenever problems or conflicts occur. There is also a secti...

15 Problem Solving 350 Paper Jams When a sheet of paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed to remove the jammed paper.Gently remove the paper taking care not to tear it. If paper is tor...

Paper Jams 353 Paper Jams in Cover A Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green Lever A1 1. Open Tray 5 (Bypass), and then open Cover A while lifting up the rel...

15 Problem Solving 354 2. If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover. 3. If the jammed paper is found in the fuser unit, hold the green lever and carefully remove the paper from the machine. NOTE: Be careful not t...

15 Problem Solving 356 Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) Follow the steps below to clear paper jams in Trays 1 to 4, and the Envelope Tray of the machine. 1. Open Tray 1, 2, 3 or 4, or the Envelope Tray. 2. Remove the jammed paper. 3. Close the p...

Paper Jams 357 Paper Jams in Tray 5 (Bypass) Follow the steps below to clear paper jams in Tray 5 (Bypass). 1. Remove the jammed paper in Tray 5 (Bypass). Paper Jams in the Duplex Module Cover D (Optional) Follow the steps below to clear paper jams in the Duplex Module. 1. Open Tray 5 (Bypass). 2. O...

15 Problem Solving 358 2. Hold the handle on the top left of Tray 6, and move Tray 6 to the left of the machine. 3. Remove the jammed paper. 4. Gently put Tray 6 back into position. Under the Top Cover of Tray 6 1. Open the top cover of Tray 6. 2. Remove the jammed paper. 3. Close the top cover. In ...

Paper Jams 359 Paper Jams in the Integrated Office Finisher (Optional) Follow the steps below to clear paper jams in the Integrated Office Finisher Top Cover. Integrated Office Finisher Top Cover 1. Open the Integrated Office Finisher top cover. 2. Turn the wheel to remove the jammed paper. 3. Close...

15 Problem Solving 360 2. Remove the jammed paper. 3. Close the Office Finisher LX top cover. Office Finisher LX Transport Cover F 1. Open the Office Finisher LX Transport Cover F. 2. Remove the jammed paper. 3. Close the Office Finisher LX Transport Cover F. NOTE: If a paper jam message appears aga...

Document Jams 361 Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the touch screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder.Follow the steps below to clear doc...

15 Problem Solving 362 Stapler Faults The following describes stapler troubles when the Finisher (optional) is installed.Follow the procedures on the following pages when copies are not stapled or when staples are bent. Contact your Xerox Welcome Center if the problem persists after you have tried t...

Stapler Faults 363 Staple Jams in the Integrated Office Finisher (Optional) The following describes how to clear staple jams when the Integrated Office Finisher (optional) is installed. 1. Make sure that the machine has stopped, and then open the front cover on the Integrated Office Finisher. 2. Tak...

15 Problem Solving 364 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Return the staple cartridge to its original position. 8. Close the front cover of the Integrated Office Finisher. If the staples cannot be removed after carrying out the above procedures, conta...

15 Problem Solving 366 Common Problems If you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to Fault Clearance Procedure on page 349 . Symptom Recommendation The machine will not power on. • Check...

15 Problem Solving 370 Network-related Problems Problem Solving Procedure This section enables you to identify network-related machine problems. Use the following steps to identify and solve a problem. 1. Resolve any local copier or fax problems first. Do not attempt to resolve a network problem if ...

15 Problem Solving 372 Other Restrictions This section explains the restrictions that apply while using SMB. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. • The subnet mask and gateway sett...

Network-related Problems 373 • When [Receiving Buffer - SMB] is set to [No Spooling]: All print data in the receiving buffer, including the data currently being printed, is deleted. There is no print data on the machine when the machine is switched on.However, if the machine is switched off immediat...

15 Problem Solving 374 NetWare This section explains what to do when problems occur while using NetWare. Troubleshooting The causes, confirmation methods, and actions are as follows: When printing fails *: For setting and confirmation methods, refer to the NetWare online documentation. Cause Confirm...

Network-related Problems 375 The number of print queues assigned exceeds the maximum number that the machine can support. Use NWADMIN or PCONSOLE to check whether the required print queue is assigned to the machine.* Re-send the print job to the print queue assigned to the machine.* No slave file se...

Network-related Problems 377 - When there is no notification of the completion of the job UNIX This section explains the troubleshooting procedures while using a UNIX environment. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When printing fails Cause Confirm...

15 Problem Solving 380 When using Macintosh OS X When printing fails Restrictions This section explains the restrictions for TCP/IP. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. • The subn...

15 Problem Solving 382 Restrictions This section explains the restrictions that apply while using EtherTalk. Machine Name The machine name recognized by the client cannot have duplicates on the network. If another machine on the network has the same machine name, the machine name is changed automati...

15 Problem Solving 384 Scanning Services This section explains the troubleshooting procedures and restrictions while using scan functions. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When SMB transmission to Windows Server 2003 fails Other Clicking the [App...

Network-related Problems 385 Restrictions This section explains the restrictions that apply while using scan functions. NOTE: For information on the network scan driver and Mailbox Viewer 3, refer to the Readme file on the driver CD-ROM. When retrieving a document from a mailbox • If [Delete Documen...

Network-related Problems 387 Internet/Intranet Connection This section explains the troubleshooting procedures and restrictions while using Internet and intranet connections. Troubleshooting The possible problems and actions are as follows. When you cannot connect to the Internet/intranet Problem Ac...

15 Problem Solving 388 When you cannot connect to a web server Restrictions This section explains the restrictions that apply while using Internet or intranet connections. Internet/Intranet connections Connection to the Internet or an intranet depends on various settings, including the destination w...

Network-related Problems 389 – RFC2617: HTTP Authentication: Basic and Digest Access Authentication (Basic authentication support only, others are not supported) – RFC2817: Upgrading to TLS Within HTTP/1.1– RFC2818: HTTP Over TLS • HTTP/HTTPS scheme compatibility, GET/CONNECT/HOST method compatibili...

15 Problem Solving 390 Fault Codes When a fault occurs, the touch screen displays a message on how to clear the fault.Some faults indicate customer maintenance, while others require the attention of the System Administrator. The following table represents some of the fault codes and their correspond...

Fault Codes 419 027-772 An error occurred during communication with the server. Use only ASCII characters for the host name in [Machine’s E-mail Address/Host Name]. For details, refer to Machine’s E-mail Address/Host Name on page 93 . If the problem persists, check if the server supports the HELO co...

15 Problem Solving 428 Screen Messages Along with fault codes, the following messages are displayed on the touch screen on some occasions. 133-210133-211133-212133-213133-214133-215133-216133-217133-218133-219133-220133-221133-222133-223133-224 A fax error occurred. Switch off the machine, and then ...

Xerox Welcome Center 429 Xerox Welcome Center If you need any additional help on using your machine, you can: 1) Refer to the User Guide or this System Administration Guide. 2) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. For details, refer to Xerox Welcome Cente...

431 16 Appendix This chapter describes the machine specifications, emulation parameters supported on the machine, how to upgrade the machine software, and how to configure Xerox Extensible Interface Platform. Specifications – page 431Emulation Parameters – page 437Machine Software Upgrade – page 440...

16 Appendix 432 WorkCentre 5225/5225A A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided) A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided)A3/11 × 17” SEF: 14 cpm (cycles per minute) (1 sided)A3/11 × 17” SEF: 9 cpm (cycles per minute) (2 sided) WorkCentre 5230/5230A A4/8.5 x 11" ...

Specifications 433 NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator. For information on setting the paper size table, refer to Paper Size Settings in the Setups chapter on page 78. Paper Supply NOTE: The standard ...

16 Appendix 434 Envelope Tray Supported Envelope Types: Commercial 10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C5 Envelope LEFStackability (Height): 43 mm or lessAuto Size Sensing: No Paper Output Center Tray Capacity: Without Finisher: 500 sheets of 80 g/m 2 (20 lb bond) paper With the ...

Specifications 435 Office Finisher LX Capacity: Center Tray (Exit 2): 200 sheetsFinisher Tray (without Booklet Maker): For paper of more than 216.0 mm in length: When not stapled: 1000 sheetsWhen stapled: 75 sets or 750 sheets For paper of 216.0 or less in length: When not stapled: 2000 sheetsWhen s...

16 Appendix 436 Specifications for the Fax Service Fax Transmission Speed Automatic fallback: 33.6 Kbps Page Transmission Time - ITU No. 1 document 33.6 Kbps (standard): less than 4* seconds (*: reference data) Telephone Line Type Standard public analogue switched telephone line or equivalent Compat...

Emulation Parameters 437 Emulation Parameters The emulation parameters for PCL and PDF direct printing can be changed as necessary.For information on how to change parameter values, refer to Print Mode in the Machine Status chapter on page 51. PCL Emulation Parameter Item No. Value Paper Tray 201 0:...

16 Appendix 440 PDF Direct Printing Machine Software Upgrade To upgrade the software, you must first obtain the upgrade software and then install it. Prepare for the Upgrade It is important to obtain the correct upgrade file for your machine. Determine the software version you are currently running,...

Xerox Extensible Interface Platform (XEIP) 441 4. Click [Configuration]. 5. Scroll down to [Software] to see your system software version. Write down the version number. Note whether the Controller ROM is listed as Controller ROM or Controller + PS ROM. This will determine which file to download fro...

16 Appendix 442 Additional resources may be required on the machine depending on the solution.For further information, contact your Xerox Sales Representative. Configuring XEIP At your workstation 1. Open your web browser. 2. Enter the IP address of the machine in the [Address] or [Location] field. ...

Index 445 17 Index Numerics 2 Pages Up On Receipt .................................... 114 2 Sided Copying .................................................85 2 Sided Printing ................................................ 114 2 Sided Report ....................................................74 8...