Page 3 - U s e r G u i d e; iii; T a b l e o f C o n t e n t s; GETTING STARTED
U s e r G u i d e iii U S E R G U I D E T a b l e o f C o n t e n t s Where Do I Find It v 1. GETTING STARTED 1-1 Introduction 1-1 Front View 1-2 Rear View / Inside View 1-3 Using the Control Panel 1-4 Using the Number Keypad 1-7 Entering Alphanumeric Characters 1-8 Using the Automatic Paper Feeder ...
Page 4 - iv; RECEIVING A FAX
U s e r G u i d e iv Cancelling Transmission 3-3 Confirming Transmission 3-4 4. RECEIVING A FAX 4-1 Reception Modes 4-1 Determining the Reception Mode 4-2 Receiving Automatically in FAX Mode 4-3 Receiving Manually in TEL Mode 4-4 Receiving Automatically in ANS/FAX Mode 4-5 Distinctive Ring Pattern D...
Page 5 - W H E R E D O I F I N D I T; Where Do I Find It
U s e r G u i d e W H E R E D O I F I N D I T v Where Do I Find It CD-ROM • WorkCentre 390 Installation program • Print and Scan drivers • Pagis Pro • TextBridge Pro 98 • WorkCentre 390 electronic User Guide Warranty Card • Warranty Information In addition to this User Guide, your WorkCentre 390 com...
Page 7 - C h a p t e r O n e; G E T T I N G S T A R T E D; Introduction; Control Locations and Functions
U s e r G u i d e 1.1 1 1 C h a p t e r O n e G E T T I N G S T A R T E D Introduction This guide provides reference material for installations where the WorkCentre 390 is used as a stand-alone machine. If questions arise that are not addressed in this guide, more detailed information is provided in...
Page 8 - F R O N T V I E W; Front View; Automatic Paper Feeder Extension Tray
U s e r G u i d e 1.2 F R O N T V I E W Front View Note: Your machine may look slightly different than the illustration. Automatic Paper Feeder Extension Tray Paper Guides Paper Exit Tray Manual Paper Feeder AutomaticDocumentFeeder DocumentGuides Automatic Paper Feeder DocumentExit Tray ControlPanel...
Page 9 - R E A R V I E W / I N S I D E V I E W; Rear View / Inside View; PC Cable Connector; Inside View
1.3 U s e r G u i d e R E A R V I E W / I N S I D E V I E W 1 Rear View / Inside View Rear View PC Cable Connector Power Cord Connector EXT. LINE Jack TEL LINE Jack USBConnector Laser Printer Cartridge Cover Release Buttons (right and left sides) FrontCover Inside View 390ug.bk Page 3 Friday, April ...
Page 10 - U S I N G T H E C O N T R O L P A N E L; Using the Control Panel; Fax Resolution
U s e r G u i d e 1.4 U S I N G T H E C O N T R O L P A N E L Using the Control Panel LCD DisplayThe display shows the current status of your machine, and guides you through various tasks using a menu system for each operation. Fax Resolution Use to choose the resolution of transmitted documents. Co...
Page 13 - U S I N G T H E N U M B E R K E Y P A D; Using the Number Keypad; Number Keypad
1.7 U s e r G u i d e U S I N G T H E N U M B E R K E Y P A D 1 Using the Number Keypad As you perform various tasks, you will need to enter names and numbers using the Number Keypad. For example, when you set up your machine, you enter your name (or your company’s name) and telephone number. When s...
Page 14 - E N T E R I N G A L P H A N U M E R I C C H A R A C T E R S; Entering Alphanumeric Characters; The character appears in the display.
1.8 U s e r G u i d e E N T E R I N G A L P H A N U M E R I C C H A R A C T E R S Entering Alphanumeric Characters Using the Number Keypad, locate the button labeled with the character you want. Press that button repeatedly until the correct character appears in the display. Caution: For example, to...
Page 15 - Right; button, then press the; or; Select; Start
1.9 U s e r G u i d e E N T E R I N G A L P H A N U M E R I C C H A R A C T E R S 1 To enter another letter, locate the Number Keypad button labeled with the letter you want. Press the button repeatedly until the letter appears in the display. If the next letter is printed on the same Number keypad ...
Page 16 - U S I N G T H E A U T O M A T I C P A P E R F E E D E R; Using the Automatic Paper Feeder
1.10 U s e r G u i d e U S I N G T H E A U T O M A T I C P A P E R F E E D E R Using the Automatic Paper Feeder You can stack paper, envelopes, card stocks, labels, or transparencies in the Automatic Paper Feeder to feed automatically. The Automatic Paper Feeder can hold a maximum of 150 sheets of 2...
Page 17 - Prepare the print material for loading.
1.11 U s e r G u i d e U S I N G T H E A U T O M A T I C P A P E R F E E D E R 1 Prepare the print material for loading. • For paper and envelopes, f lex paper or fan envelopes back and forth. Do not fold or crease the paper. • Straighten the edges on a level surface. • For transparencies, refer to ...
Page 18 - The
1.12 U s e r G u i d e U S I N G T H E A U T O M A T I C P A P E R F E E D E R Load the print material in the Automatic Paper Feeder. Do not exceed the rated capacity for each type of print material. Do not mix different types of print media. Refer to the following instructions for loading material....
Page 20 - U S I N G T H E M A N U A L P A P E R F E E D E R; Using the Manual Paper Feeder; Use the Manual Paper Feeder to feed paper; one sheet at a time
1.14 U s e r G u i d e U S I N G T H E M A N U A L P A P E R F E E D E R Using the Manual Paper Feeder Use the Manual Paper Feeder to feed paper one sheet at a time into your machine. Place the paper in the Manual Paper Feeder and adjust the paper guides to the width of the print material. Slide the...
Page 21 - Press the; button to start manual; button
1.15 U s e r G u i d e U S I N G T H E M A N U A L P A P E R F E E D E R 1 Ensure that the media is fed into the machine as far as it will go. Press the Start button to start manual feeding of the media. If you have more than one page to print, press the Start button for each page. 2 3 Note: When yo...
Page 23 - C h a p t e r T w o; M A K I N G A C O P Y; Making a Copy; Adjustable Contrast; - 1 to 99 copies of the
U s e r G u i d e 2.1 2 2 C h a p t e r T w o M A K I N G A C O P Y Making a Copy Your machine is a high quality copier which offers the following features: • Adjustable Contrast - The contrast setting can be changed to obtain the best copy quality for documents containing faint markings, dark image...
Page 24 - T O M A K E A Q U I C K C O P Y; Collation; When the; To Make A Quick Copy; If necessary, press the Contrast; Copy Mode
2.2 U s e r G u i d e T O M A K E A Q U I C K C O P Y • Collation - When the Copy Collate menu option is set to On , the machine sorts the copies. For example, if you print two copies of a three-page document, the machine prints one complete document (page 1, page 2, page 3) before printing a second...
Page 25 - T O M A K E C O P I E S U S I N G T H E C O P Y M E N U F E A T U R E S; The machine copies the document.; Contrast
2.3 U s e r G u i d e T O M A K E C O P I E S U S I N G T H E C O P Y M E N U F E A T U R E S 2 Using the Number keypad, enter the number of copies you wish to make. The default setting is 01 copy. Press the Start button. The machine copies the document. To Make Copies Using The Copy Menu Features A...
Page 27 - Collate; Collate On
2.5 U s e r G u i d e T O M A K E C O P I E S U S I N G T H E C O P Y M E N U F E A T U R E S 2 Press Collate if you wish to collate copies. When making multiple copies there are two collate options: ON and OFF. • Selecting 1:ON will make 1 copy of page 1, 2, and 3 in order, then a second copy of 1,...
Page 29 - C h a p t e r T h r e e; S E N D I N G A F A X; Preparing Documents for Faxing
U s e r G u i d e 3.1 3 3 C h a p t e r T h r e e S E N D I N G A F A X Preparing Documents for Faxing You can fax documents that are printed on standard letter, legal or A4 size paper. Follow these guidelines to prepare your documents. • Remove all staples and paper clips before inserting the docum...
Page 30 - S E N D I N G A F A X M A N U A L L Y; Sending a Fax Manually; If necessary, adjust the document
3.2 U s e r G u i d e S E N D I N G A F A X M A N U A L L Y Sending a Fax Manually Adjust the document guides to match the width of the document. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine. The display alternately reads DOCUMENT RE...
Page 31 - C A N C E L L I N G T R A N S M I S S I O N; Cancelling Transmission; Stop
3.3 U s e r G u i d e C A N C E L L I N G T R A N S M I S S I O N 3 Using the Number keypad, enter the number of the fax machine to which you wish to send the document. If you make a mistake while entering a number, move the cursor under the incorrect digit by using the Right or Left buttons, and co...
Page 32 - C O N F I R M I N G T R A N S M I S S I O N; Confirming Transmission; To print a Message Confirmation report:; Reports; button repeatedly until
3.4 U s e r G u i d e C O N F I R M I N G T R A N S M I S S I O N Confirming Transmission A Message Confirmation report shows whether the transmission was successful and how many pages were sent. When the last page of your document has been sent successfully, the machine beeps and returns to Standby...
Page 33 - C h a p t e r F o u r; R E C E I V I N G A F A X; Reception Modes
U s e r G u i d e 4.1 4 4 C h a p t e r F o u r R E C E I V I N G A F A X Reception Modes When used as a Stand Alone fax machine, your multi-function machine has five reception modes as described below: • FAX The machine answers an incoming call and immediately goes into fax receive mode. • TEL/FAX ...
Page 34 - D E T E R M I N I N G T H E R E C E P T I O N M O D E; Determining the Reception Mode; Reception mode
4.2 U s e r G u i d e D E T E R M I N I N G T H E R E C E P T I O N M O D E • ANS/FAX If the WorkCentre 390 senses a fax tone, it automatically switches to fax reception mode. However, if a fax is not sensed, the WorkCentre 390 routes the call to the answering machine. • TEL In TEL mode, automatic f...
Page 35 - R E C E I V I N G A U T O M A T I C A L L Y I N F A X M O D E; Receiving Automatically in FAX Mode; Receive Mode; button until the
4.3 U s e r G u i d e R E C E I V I N G A U T O M A T I C A L L Y I N F A X M O D E 4 Receiving Automatically in FAX Mode Press the Receive Mode button until the display indicates FAX. When a fax call comes in, the machine answers on the selected ring count and receives it automatically. 1 2 Note: I...
Page 36 - R E C E I V I N G M A N U A L L Y I N T E L M O D E; Receiving Manually in TEL Mode
4.4 U s e r G u i d e R E C E I V I N G M A N U A L L Y I N T E L M O D E Receiving Manually in TEL Mode If you have a regular phone connected to the EXT. LINE jack on the back of the machine, you can answer voice phone calls and receive faxes manually. Press the Receive Mode button until the displa...
Page 37 - R E C E I V I N G A U T O M A T I C A L L Y I N A N S / F A X M O D E
4.5 U s e r G u i d e R E C E I V I N G A U T O M A T I C A L L Y I N A N S / F A X M O D E 4 Receiving Automatically in ANS/FAX Mode To use this mode, you must attach an answering machine to the EXT. LINE jack on the back of your machine. Press the Receive Mode button until the display indicates AN...
Page 38 - D I S T I N C T I V E R I N G P A T T E R N D E T E C T I O N ( D R P D ); Selectable Options
4.6 U s e r G u i d e D I S T I N C T I V E R I N G P A T T E R N D E T E C T I O N ( D R P D ) Distinctive Ring Pattern Detection (DRPD) Distinctive Ring is a telephone company service which enables the use of a single telephone line to answer several different telephone numbers. The number used to...
Page 39 - C h a p t e r F i v e; Printing A Document
U s e r G u i d e 5.1 5 5 C h a p t e r F i v e H O W T O P R I N T A N D S C A N Printing A Document The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you...
Page 40 - P R I N T I N G A D O C U M E N T; Installing Software; Print
5.2 U s e r G u i d e P R I N T I N G A D O C U M E N T Printing A Document Make sure that your machine is properly connected to the computer. Verify that you have installed the print driver software for your machine. See Installing Software in the electronic User Guide. Create or open the document ...
Page 41 - Click on; to close the; Properties; dialog; OK; to start the
5.3 U s e r G u i d e P R I N T I N G A D O C U M E N T 5 Click on OK to close the Properties dialog box. After making any necessary changes to the printing parameters, click on OK to start the print job. 6 7 390ug.bk Page 3 Friday, April 28, 2000 12:13 PM
Page 42 - S C A N N I N G A D O C U M E N T; Scanning A Document; Pagis Scan Tool; select your image-editing application instead.
5.4 U s e r G u i d e S C A N N I N G A D O C U M E N T Scanning A Document To use the WC 390 as a scanner, the following are required: • WorkCentre 390 T WAIN Scanner application installed on the workstation connected to the WC 390. • A T WAIN-compliant image-editing software application (for examp...
Page 43 - C h a p t e r S i x; T R O U B L E S H O O T I N G; Clearing Jams
U s e r G u i d e 6.1 6 6 C h a p t e r S i x T R O U B L E S H O O T I N G This section describes Troubleshooting for the following areas: • Clearing Jams • LCD Display Error Messages • Print Quality Problems Refer to the specific subsection for a description of the problem and associated solutions...
Page 44 - C L E A R I N G J A M S; Carefully remove the jammed document.
6.2 U s e r G u i d e C L E A R I N G J A M S Clearing Jams If a document jams while you are sending it, DOCUMENT JAM appears in the display. Do not pull the document out of the slot or you may damage your machine. Open the control panel by pulling lightly on the Control Panel cover. Carefully remov...
Page 45 - P A P E R J A M S I N T H E P A P E R F E E D A R E A; Paper Jams in the Paper Feed Area
6.3 U s e r G u i d e P A P E R J A M S I N T H E P A P E R F E E D A R E A 6 Paper Jams in the Paper Feed Area If a paper jam occurs while you are making a copy or receiving a FAX, PAPER JAM appears in the LCD display. Remove the stack of copy paper (if necessary). Remove the jammed paper by carefu...
Page 47 - P A P E R J A M S I N T H E P R I N T E R O U T P U T A R E A; Paper Jams in the Printer Output Area
6.5 U s e r G u i d e P A P E R J A M S I N T H E P R I N T E R O U T P U T A R E A 6 Paper Jams in the Printer Output Area If the paper jams as it exits to the printer exit tray and most of the paper is visible, pull the paper straight out using both hands. Caution: If there is resistance when you ...
Page 48 - P A P E R J A M S I N S I D E T H E M A C H I N E; Paper Jams Inside the Machine
6.6 U s e r G u i d e P A P E R J A M S I N S I D E T H E M A C H I N E Paper Jams Inside the Machine Pull the cover release buttons toward you to open the cover. Remove the Laser Printer Cartridge by lifting it carefully by the handle. Warning: The Fuser is hot. Use caution when removing the jammed...
Page 49 - Reinstall the Laser Printer Cartridge.
6.7 U s e r G u i d e P A P E R J A M S I N S I D E T H E M A C H I N E 6 Using both hands, gently pull the paper toward you. Check that there is no other paper jammed inside the printer. Reinstall the Laser Printer Cartridge. Close the front cover. 3 4 5 6 390ug.bk Page 7 Friday, April 28, 2000 12:...
Page 50 - T I P S F O R A V O I D I N G P A P E R J A M S; Tips for Avoiding Paper Jams
6.8 U s e r G u i d e T I P S F O R A V O I D I N G P A P E R J A M S Tips for Avoiding Paper Jams • By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing Jams in the electronic User Guid...
Page 51 - L C D D I S P L A Y E R R O R M E S S A G E S; LCD Display Error Messages; L C D D i s p l a y
6.9 U s e r G u i d e L C D D I S P L A Y E R R O R M E S S A G E S 6 LCD Display Error Messages L C D D i s p l a y M e a n i n g S o l u t i o n RETRY REDIAL? The machine is waiting for the programmed inter val to automatically redial a previously busy station. You can press Start to immediately r...
Page 54 - both
U s e r G u i d e 6.12 L C D D I S P L A Y E R R O R M E S S A G E S PAPER JAM 2 The jammed paper is still inside the unit. Clear the jam.Make sure that the paper edges are not damaged.Ensure that the exit guides are latched on both sides. Refer to Clearing Jams on page 6.2. POLLING ERROR The remote...
Page 55 - P R I N T Q U A L I T Y P R O B L E M S; Print Quality Problems; S y m p t o m
6.13 U s e r G u i d e P R I N T Q U A L I T Y P R O B L E M S 6 Print Quality Problems S y m p t o m C a u s e a n d S o l u t i o n The page is white or the printout is too light to read. Toner is low or empty. Refer to Replacing the Laser Printer Cartridge in the electronic User Guide.Ensure that...
Page 57 - C h a p t e r S e v e n; M A I N T E N A N C E; Clearing Memory; Press; the Menu; Up; and; Down; buttons to scroll through the list of options.
U s e r G u i d e 7.1 7 7 C h a p t e r S e v e n M A I N T E N A N C E Clearing Memory You can selectively clear information stored in your machine’s memory. Press the Menu button. Then press and . The MEMORY CLEAR ITEM appears on the display. Use the Up and Down buttons to scroll through the list ...
Page 58 - M E M O R Y C L E A R I T E M S; Memory Clear Items
7.2 U s e r G u i d e M E M O R Y C L E A R I T E M S Select the memory item you want to clear by pressing the Up or Down button repeatedly until the item to be cleared is blinking. Press the Start button. ARE YOU SURE? appears in the LCD display. Press to confirm, then press the Start button. The s...
Page 59 - C L E A N I N G T H E D O C U M E N T S C A N N E R; Cleaning the Document Scanner; Disassemble the white roller as follows:
7.3 U s e r G u i d e C L E A N I N G T H E D O C U M E N T S C A N N E R 7 Cleaning the Document Scanner To keep your machine working properly, occasionally clean the white roller, Automatic Document Feeder (ADF) rubber, and the scanning glass. If they are dirty, documents sent to another fax machi...
Page 61 - Perform shading adjustment. See
7.5 U s e r G u i d e C L E A N I N G T H E D O C U M E N T S C A N N E R 7 Close the control panel firmly until it clicks into place. Perform shading adjustment. See Adjust Shading in the electronic User Guide. 7 8 390ug.bk Page 5 Friday, April 28, 2000 12:13 PM
Page 62 - R E P L A C I N G T H E L A S E R P R I N T E R C A R T R I D G E; Replacing the Laser Printer Cartridge
7.6 U s e r G u i d e R E P L A C I N G T H E L A S E R P R I N T E R C A R T R I D G E Replacing the Laser Printer Cartridge Pull the cover release buttons toward you to open the cover. Remove the empty Laser Printer Cartridge by lifting it carefully by the handle. Follow the instructions printed o...
Page 63 - Unwrap a new Laser Printer Cartridge.
7.7 U s e r G u i d e R E P L A C I N G T H E L A S E R P R I N T E R C A R T R I D G E 7 Unwrap a new Laser Printer Cartridge. Carefully remove the sealing tape. Shake the Laser Print Cartridge as shown five or six times, then from side to side, to distribute the toner evenly. 3 4 5 390ug.bk Page 7...
Page 65 - C L E A N I N G T H E D R U M; Cleaning the Drum; Press the Menu
7.9 U s e r G u i d e C L E A N I N G T H E D R U M 7 Cleaning the Drum If print output quality decreases due to the presence of black streaks or ghost images appearing on printouts, drum cleaning should be performed as an attempt to rectify the problem. Press the Menu button. Enter CLEAN DRUM ? app...
Page 67 - U S E R G U I D E; I n d e x; I N D E X
U s e r G u i d e I-1 U S E R G U I D E I n d e x I N D E X 8 This is a comprehensive index that incorporates all three manuals -- the UG, the EUG, and the IG. Each entry lists the manual in which you will find the required information. The EUG was provided to you on your WorkCentre 390 CD-ROM. To a...
Page 68 - IG = Install Guide UG = User Guide EUG = Electronic User Guide
U s e r G u i d e I-2 I N D E X IG = Install Guide UG = User Guide EUG = Electronic User Guide 256 Colors, EUG A A Standby Operation, EUGAbout Tab, EUGAC Power Cord, IG 1.2, 1.4 How to Connect to Computer, IG 1.4 AC Power Cord, EUGAdding Documents to a Standby Operation, EUG Adding Documents to the ...
