Page 2 - Table of Contents
2 Table of Contents Water Softener Safety 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before You Start 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 3 - Water Softener Safety; For installations in the Commonwealth of Massachusetts:; Before You Start
3 Troubleshooting Guide 29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic Electronic Diagnostics 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - Inspect Shipment; Do not return the water softener to store.; conditions and number of people living in your home.
4 The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary. (Adding a pressure reducing valve may...
Page 5 - on registration decal (located under salt hole cover); Water Softener Dimensions; MODEL
5 For future reference, enter the following information. Model No. n o Code n *Water hardness gpg Serial No. n o Installation date **Iron content ppm n on registration decal (located under salt hole cover) o on shipping carton * A hardness test strip is provided with your water softener.** Kits are ...
Page 6 - How a Water Softener Works; Softening Cycle; water) flows from the water softener to the rest of the house.; Regeneration Cycle; Water Conditioning Information; Water Conditioning; minerals to eliminate these effects, and others.
6 How a Water Softener Works Softening Cycle When the water softener is providing soft water, it is called “service” or the “softening cycle”. During this cycle, hard water flows from the main water pipe in the household into the water softener. Inside the resin tank is a bed made up of thousands of...
Page 7 - hardness and consumption.
7 Factor into your diet the amount of sodium or potassium shown below, based on your water hardness and consumption. Sodium Added to Water from Cation Exchange Softening Initial Water Hardness Sodium added by Cation Exchange Softening of Water* Potassium added by Cation Exchange Softening of Water**...
Page 8 - Installation Requirements; Tools and Parts Needed; If using Soldered Copper Pipe
8 Ferric (red water), and bacterial and organically bound irons are insoluble. This water softener will not remove ferric or bacterial iron. This iron is visible immediately when drawn from a faucet because it has oxidized before reaching the home. It appears as small cloudy yellow, orange, or reddi...
Page 9 - Location Requirements; Gap Requirements” and “Valve Drain Requirements” sections.; Figure 1; Air Gap Requirements; Figure 2
9 Location Requirements Consider all of the following when selecting an installation location for the water softener. • Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120 _ F. Freezing, or hot water damage voids the warranty. • To condition all...
Page 10 - Valve Drain Requirements; water softener valve drain as short and direct as possible.; Figure 3
10 Valve Drain Requirements Use the flexible drain hose, that is included, measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Buy a com...
Page 11 - Plan the Installation; Figure 4
11 Plan the Installation Inlet --- Outlet Plumbing Options Always install either a single bypass valve (provided) or, if desired, parts for a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 4. Bypass valves allow you to turn off water to the softener for maint...
Page 12 - Installation; Turn Off Water Supply; elements could result.; Install the Brine Tank Overflow Elbow; storage tank sidewall.; Figure 6
12 Installation Turn Off Water Supply 1. Close the main water supply valve, near the well pump or water meter.2. Open all faucets to drain all water from the house pipes. NOTE: Be sure not to drain water from the water heater, as damage to the water heater elements could result. Install the Brine Ta...
Page 13 - Move the Water Softener into Place; to level the water softener, see Figure 7.; Figure 7; into place, from the top down as shown in Figure 8.; Figure 8
13 Move the Water Softener into Place 1. Move the water softener into installation position. Set it on a level surface. If needed, place the water softener on a section of plywood, a minimum of 3/4” thick. Then, shim under the plywood to level the water softener, see Figure 7. IMPORTANT: Do not plac...
Page 14 - Assemble Inlet and Outlet Plumbing; cause damage to the valve.; Connect Inlet and Outlet Plumbing; Figure 9; Soldered copper; Soldering heat will damage the adaptors and valve.
14 Assemble Inlet and Outlet Plumbing Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight.Be sure hard water supply pipe goes to the water soft...
Page 15 - Install Valve Drain Hose
15 Threaded pipe 1. Apply pipe joint compound or Teflon R tape to all male pipe threads. 2. Tighten all threaded joints and make all solder connections. IMPORTANT: Secure ground clamp to metal pipes. CPVC plastic pipe 1. Clean, prime and cement all joints, following the manufacturer’s instructions s...
Page 16 - Add Water and Salt to the Salt Storage Tank; Potassium Chloride; Place only one bag of; Sanitize the Softener/Sanitize After Service
16 Add Water and Salt to the Salt Storage Tank 1. Using a container, add about three gallons of clean water into the salt storage tank. 2. Add salt to the storage tank. Use nugget, pellet or coarse solar salts with less than 1% impurities. NOTE: See “Routine Maintenance Section” for additional infor...
Page 17 - Program the Water Softener -- Model WHES20; Set Time of Day
17 Program the Water Softener -- Model WHES20 UP button DOWN Button PROGRAM button RECHARGE button Display PRESS TO SCHEDULE HOLD TO START + − PROGRAM RECHARGE Figure 10 If you have questions about installation, programming, operating and routine maintenance... call 1--866--986--3223, Monday -- Frid...
Page 18 - Set Water Hardness Number; 0 gpg hardness; Start a Recharge
18 Set Water Hardness Number 1. Press the PROGRAM button once again to display a flashing 25 and the word “HARDNESS”. HARDNESS 2. Press the + Up or − Down buttons to set your water hardness number. NOTE: Be sure to enter the grains per gallon (gpg) hardness of your water supply on page 5, for future...
Page 19 - Program the Water Softener -- Model WHES30
19 Program the Water Softener -- Model WHES30 UP button DOWN Button PROGRAM button RECHARGE button Display PRESS TO SCHEDULE HOLD TO START + − PROGRAM RECHARGE SET SALT LEVEL CHECK SALT LEVEL SET SALT LEVEL button Figure 11 If you have questions about installation, programming, operating and routine...
Page 20 - PROGRAM
20 Set Water Hardness Number 1. Press the PROGRAM button once again to display a flashing 25 and the word “HARDNESS”. 2. Press the + Up or − Down buttons to set your water hardness number. NOTE: Be sure to enter the grains per gallon (gpg) hardness of your water supply on page 5, for future referenc...
Page 21 - Recharge; Recharge Tonight
21 Customizing Features/Options -- Model WHES20 Recharge Recharge button is used to initiate an immediate recharge. • Press and hold the RECHARGE button until the words “RECHARGE NOW” flashes in the display, and the softener enters the fill cycle of regeneration right away. “RECHARGE NOW” will flash...
Page 22 - Salt Efficiency
22 Salt Efficiency When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher. (May recharge more often using smaller salt dosage and less water). The softener is shipped in the OFF setting.1. Press and hold the PROGRAM button...
Page 23 - Recharge Scheduled
23 Customizing Features/Options -- Model WHES30 Recharge Recharge button is used to initiate an immediate recharge. • Press and hold the RECHARGE button until the words “RECHARGE”, “SERVICE” and “FILL” flash in the display, and the softener enters the fill cycle of regeneration right away. The word ...
Page 24 - Water Flow Indicator; Up or
24 ‘‘Power --- Outage Memory’’ If electrical power to the water softener is lost, ‘‘memory’’ built into the timer circuitry will keep all settings for up to eight hours. While the power is out, the display is blank and the water softener will not regenerate. When electrical power is restored, the fo...
Page 25 - Clean / Clear Water Iron Removal; Clean Feature Minutes
25 Clean / Clear Water Iron Removal This feature is beneficial on water supplies containing iron and/or high amounts of sediments (sand, silt, dirt, etc.). When set to “ON”, an additional backwash and fast rinse cycle will occur first, preceeding the normal regeneration sequence. This provides extra...
Page 26 - Maximum Days Between Regenerations
26 Maximum Days Between Regenerations The water softener automatically controls regeneration frequency. This provides the greatest operating efficiency, and under most conditions, this feature should be left in this mode. However, modify this feature if you want to force a regeneration every set num...
Page 27 - Routine Maintenance; Refilling With Salt; Nozzle and Venturi” section.
27 Routine Maintenance Refilling With Salt Lift the salt hole cover and check the salt storage level frequently. If the conditioner uses all the salt before you refill it, you will get hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if ...
Page 28 - Cleaning the Nozzle and Venturi; Brine valve assembly is
28 Cleaning the Nozzle and Venturi A clean nozzle and venturi (see Figure 13) is a must for the conditioner to work properly. This small water softener creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the conditioner...
Page 29 - Troubleshooting Guide; Procedure for removing error code from faceplate:
29 Troubleshooting Guide Need help troubleshooting? Call 1--866--986--3223, Monday -- Friday, 8 am to 9 pm, EST. Tools Needed For Most Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle --- nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. No salt in the storage tank. a. Refill with salt.b. Us...
Page 30 - Automatic Electronic Diagnostics; see below, to further isolate the problem.
30 Automatic Electronic Diagnostics This water softener has a self--diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the displ...
Page 34 - Product Specifications; Performance Claims; WHES; Variable Salt Dose
34 4. Press the RECHARGE button to move the softener into fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test. 5. To return the softener to service, press the RECHARGE button....
Page 35 - Wiring Schematic; Warranty; WATER SOFTENER WARRANTY; General Provisions; 004 Whirlpool Corporation. All rights reserved.
35 Wiring Schematic 24 vac Direct plug-- in transformer NC NO Back of electronic board Position switch M 24V Turbine sensor 120 vac Warranty WATER SOFTENER WARRANTY Warrantor: Ecodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125 Warrantor guarantees, to the original owner, that: One Ye...
Page 36 - Softener Components
36 Softener Components 25 26 28 29 31 32 27 34 35 37 14 24 10 12 13 9 8 5 6 7 4 3 2 1 30 33 36 38 23 22 2120191817 11 15 16 39 8 7 6 5 40 41 42
Page 37 - Key
37 Softener Components Key No. Part No. Description 1 7170296 O--Ring, 2--7/8” x 3--1/4” 2 7170254 O--Ring, 13/16” x 1--1/16” 3 7077870 Top Distributor 4 7170270 O--Ring, 2--3/4” x 3” 5 7105047 Rep’l Bottom Distributor 6 7176292 Clamp Section (2 req.) 7 7088033 Retainer Clip (2 req.) 8 7114787 Rep’l...
Page 39 - Manufactured and warranted by
39 Softener Components Key No. Part No. Description 1 7224087 Screw, #8-32 x 1” (2 req.) 2 7286039 Motor (incl. 2 ea. of Key No. 1) 3 0900857 Screw, #6-20 x 3/8 (2 req.) 4 7231385 Motor Plate 5 0503288 Bearing 6 7284964 Cam and Gear 7 7142942 Clip (Drain) 8 7024160 Drain Hose Adaptor 9 0900431 Tubin...
