Page 2 - Congratulations; on purchasing your new VTech product.; Important safety instructions; on page 51 of this manual.; The ENERGY STAR
i Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 51 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this m...
Page 3 - Table of contents; ii
www.vtechphones.com Table of contents ii Getting started . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . 1Telephone base installation . . . . . . . . . . . 2Battery installation and charging . . . . . . . . . 3Mounting bracket installation . . . . . . . . . . ...
Page 4 - Technical specifications
www.vtechphones.com Table of contents Delete from the call log . . . . . . . . . . . . . . 31Call log display screen messages . . . . . . . . 32Redial list . . . . . . . . . . . . . . . . . . . . . 33Dial a redial entry . . . . . . . . . . . . . . . . . 33Delete from redial . . . . . . . . . . . . ....
Page 5 - as; Parts checklist; packaging in the event warranty service is necessary.; Getting started
www.vtechphones.com 1 G ett in g s ta rte d B as ic o pe ra tio n To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • 9. User’s manual 1. Quick start guide 2. Hands...
Page 6 - Telephone base installation; DSL service provider for more information about DSL filters.
www.vtechphones.com 2 Getting started Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.The power units are intended to be correctly oriente...
Page 7 - Battery installation and charging; battery power is low, the handset will beep, display; LOW BATTERY; and will; THIS SIDE UP; facing up and the wires inside
www.vtechphones.com 3 G ett in g s ta rte d B as ic o pe ra tio n Getting started If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In ...
Page 8 - Mounting bracket installation; on a standard telephone wall plate.; Wall mounting bracket installation:; down until the telephone is secure.
www.vtechphones.com 4 Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installat...
Page 9 - Mounting bracket installation (continued); until it clicks into place.
www.vtechphones.com 5 G ett in g s ta rte d B as ic o pe ra tio n Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use,...
Page 10 - Handset layout
www.vtechphones.com 6 Handset layout Getting started /CID • Press to review the call log when the handset is not in use. While in the menu, press to scroll down. • /FLASH • Press to make or answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert. / (Di...
Page 11 - Telephone base layout
www.vtechphones.com 7 G ett in g s ta rte d B as ic o pe ra tio n Getting started Telephone base layout /REPEAT Pres s to re p eat a mes s ag e or press twice to play back previous messages (page 41). • Message window Shows the status and number of messages (page 44). • RECORD Press to record a memo...
Page 12 - to confirm your selection. You will; Telephone settings
www.vtechphones.com 8 Ringer volume (handset) You can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls.To adjust the ringer volume: Press VOL or VOL to select the desired ringer volume when the handset is ...
Page 13 - Ringer tone; Press
www.vtechphones.com 9 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings RINGER TONE 1 >RINGER TONE KEY TONE Ringer tone This menu allows you to choose from different ringer tones.To choose a ringer tone: Press MENU/SELECT to display the menu when the handset is not in use.Press o...
Page 14 - Key tone; ON; Language; ENGLISH
www.vtechphones.com 10 Telephone settings >KEY TONE LANGUAGE Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: Press MENU/SELECT to display the menu when the handset is not in use.Pr e s s or to s e l e c t >K E Y TO N E ...
Page 15 - Clear voice mail; NEW VOICE MAIL
www.vtechphones.com 11 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings The telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details. • >CLR VOICE MAIL DIRECTORY TURN INDICATOR OFF? Clear voic...
Page 16 - Make a call; SPEAKER; Answer a call; FLASH; End a call; Telephone operation
www.vtechphones.com 12 Make a call Press /FLASH or / SPEAKER Dial the number. -OR- Dial the number.Press /FLASH or /SPEAKER . Answer a call Press / FLASH , / SPEAKER or any of the dialing key ( 0 - 9 , # , * ). End a call Press OFF/CLEAR or put the handset in the telephone base or charger. Speakerph...
Page 17 - Mute; MUTED; Ringer mute
www.vtechphones.com 13 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation PHONE 0:00:00MUTED MUTE Mute The mute function allows you to hear the other party while the other party cannot hear you. During a call, press MUTE/REMOVE on the handset. MUTED will be temporarily displayed o...
Page 18 - Chain dialing; to find the desired entry.; Volume; VOL; Find handset; FIND HANDSET
www.vtechphones.com 14 Telephone operation ** PAGING ** Chain dialing This feature allows you to dial numbers stored in the directory or call log while you are on a call. When you are on a call: Press MENU/SELECT twice to enter the directory menu. -OR- a. Press MENU/SELECT and then press to select &...
Page 19 - Intercom
www.vtechphones.com 15 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Intercom The intercom feature allows conversation between two registered handsets of the same system. Model DS6121-2 Press INT on the originating handset when the handset is not in use and its screen display...
Page 20 - Conference call
www.vtechphones.com 16 Telephone operation Conference call You can have a conference call with an external line and two registered handsets. When one handset is on the line, Press /FLASH or /SPEAKER on another handset to join the call. -OR- Model DS6121-2 Press INT to initiate an intercom call and i...
Page 21 - Transfer an external call
www.vtechphones.com 17 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Transfer an external call You can transfer an external call from one handset to any other handset. Model DS6121-2 During a call, press INT to put the call on hold at the o r i g i n at i n g h a n d s et . I...
Page 22 - Switch between external and intercom call
www.vtechphones.com 18 Telephone operation HANDSET X IS CALLING INTERCOM The destination handset rings and its screen displays HANDSET X IS CALLING . To answer the call at the destination handset, press /FLASH , /SPEAKER , INT or any dialing key ( 0 - 9 , #, * ) on the destination handset. Now the p...
Page 23 - Answer an incoming call during an intercom call
www.vtechphones.com 19 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM . Press INT repeatedly on the originating handset to alternate betwee...
Page 24 - Directory
www.vtechphones.com 20 Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name. The directory can be accessed when the handset is not in use by pressing once or MENU/SELECT three times. The screen...
Page 25 - Store a directory entry; ENTER NUMBER
www.vtechphones.com 21 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER _ ENTER NAME_ Store a directory entry Press MENU/SELECT twice when the handset is not in use.Press or to select >STORE , then press MENU/SELECT . The s...
Page 26 - Character chart
www.vtechphones.com 22 Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Press MUTE/REMOVE to backspace and erase when entering characters. Press...
Page 27 - Search the directory; Dial a directory entry
www.vtechphones.com 23 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: Press once or MENU/SELECT three times to enter the directory.Press or to scroll through the directory. To start an alphabetica...
Page 28 - Edit a directory entry; to confirm your selection. The; to save. You will hear a confirmation tone.
www.vtechphones.com 24 Telephone operation EDIT NAME VTECH_ Edit a directory entry Press once or MENU/SELECT three times to enter the directory. Press or to scroll to the desired entry, or use the alphabetical search to find it. Press MENU/SELECT to confirm your selection. The screen displays EDIT N...
Page 29 - Delete from the directory; Press once or
www.vtechphones.com 25 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Delete from the directory Press once or MENU/SELECT three times to enter the directory. Press or to scroll to the desired entry, or use the alphabetical search to find it. Press MUTE/REMOVE to remove the des...
Page 30 - About caller ID
www.vtechphones.com 26 Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone compan...
Page 31 - Call log; caller will be displayed after the first or second ring.; NEW
www.vtechphones.com 27 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. • CALL LOG ...
Page 32 - Review the call log; CID
www.vtechphones.com 28 Telephone operation Review the call log Press CID when the handset is not in use. Press or to browse through the call log. -OR- Press MENU/SELECT when the handset is not in use. Press or to select >CALL LOG . Press MENU/SELECT . Press or to browse through the call log. The ...
Page 33 - Make a call log entry ready to dial
www.vtechphones.com 29 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation 800-595-9511 1-800-595-9511 595-9511 1-595-9511 Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may n...
Page 34 - Save a call log entry to the directory; handset display along with a confirmation tone.; ALREADY SAVED
www.vtechphones.com 30 Telephone operation Save a call log entry to the directory When in the call log, press or to scroll to the desired entry.Press MENU/SELECT . You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when...
Page 35 - Delete from the call log; will hear a confirmation tone.; to confirm. You will hear a confirmation
www.vtechphones.com 31 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Delete from the call log To delete one entry: When in the call log, press or to scroll to the desired entry.Press MUTE/REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all en...
Page 36 - Call log display screen messages
www.vtechphones.com 32 Telephone operation Displays: When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER T he c aller i s b l o c k ing t he tele p ho ne num b er information. PRIVATE CALLER The c aller is blo c k ing the name and number information. UNKNOWN NAME This call...
Page 37 - Redial list; The telephone stores the five most recently dialed numbers; Dial a redial entry; REDIAL; Delete from redial; REDIAL; to delete the selected entry. You will hear a confirmation
www.vtechphones.com 33 B as ic o pe ra tio n Te le ph on e o pe ra tio n Telephone operation Redial list The telephone stores the five most recently dialed numbers in the redial list. When there are already five entries in the redial list, the earliest entry will be deleted to make room for the late...
Page 38 - Message capacity; for replay until they are deleted.; Answering system
www.vtechphones.com 34 Message capacity The answering system can record and store up to 99 messages. A message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. Messages will remain available for replay until they ar...
Page 39 - ns; Activate the answering system; “Calls will be answered,”; Set the clock; “Time and day not set”
www.vtechphones.com 35 B as ic o pe ra tio n Answering system A ns w er in g s ys te m If you have caller ID service, the clock will be set automatically with incoming calls, but you will need to make sure the year is correct. See Set the clock for instructions on how to set the year, time and day m...
Page 40 - Answering system setup; Set number of rings; SETUP; . After a confirmation tone, the system announces the new clock
www.vtechphones.com 36 Answering system Answering system setup The answering system uses voice prompts to guide you through feature setup. Press / PLAY/STOP anytime to save and exit the SETUP menu. Set number of rings This feature allows you to select the number of rings before the answering system ...
Page 41 - SKIP
www.vtechphones.com B as ic o pe ra tio n Answering system A ns w er in g s ys te m Set telephone base ringer This feature allows you to select the telephone base ringer volume level. You can choose from HI (high), OF (off) or LO (low) . Press SETUP when the telephone is not in use until the system ...
Page 42 - Set message alert tone
www.vtechphones.com 38 Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages. The tone will stop when all new messages have been reviewed.To set the message alert tone: Press SETUP when the telephone is not in use until the sys...
Page 43 - “Hello, please leave; Play your announcement; ANNC; “Announcement. Press
www.vtechphones.com 39 B as ic o pe ra tio n Answering system A ns w er in g s ys te m Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system.The telephone is preset with a greeting that answers calls with “Hello, please leave a m...
Page 44 - Record your own announcement; RECORD; RECORD; Delete your announcement; PLAY
www.vtechphones.com 40 Answering system Record your own announcement Press ANNC when the telephone is not in use and the system will announce “Announcement. Press PLAY or press RECORD .” Press RECORD and the system announces, “Record after the tone. Press STOP when you are done.” After the tone, spe...
Page 45 - the day and time of the first message to be played.; Options during playback
www.vtechphones.com 41 B as ic o pe ra tio n Answering system A ns w er in g s ys te m New message indication The message display counter will flash when there are new answering system messages.If the new message alert tone is turned on, the telephone base will beep every ten seconds when there are ...
Page 46 - Delete all messages; “To delete all; Record and play memos; “Record after; Memo playback; Options during playback
www.vtechphones.com 42 Answering system Delete all messages Press X/DELETE when in idle mode. The system will announce “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages will be erased. Record and play memos Memos are your own recorded messages used...
Page 47 - If you want to answer a call while a message is being recorded, press
www.vtechphones.com 43 B as ic o pe ra tio n Answering system A ns w er in g s ys te m Call screening You can listen at the telephone base to a caller leaving a message. However, if you want to silence the telephone base when messages are being recorded, set the telephone base volume to its lowest l...
Page 48 - Message window displays
www.vtechphones.com 44 Answering system Window displays: Descriptions: 0 No messages. 1 - 98 Total number of old message(s) recorded. 0 - 98 (flashing) Total number of new and old message(s) recorded; or the telephone base may have lost and regained power. 99 & F (alternating) Memory is full wit...
Page 49 - Remote access; touch tone telephone. The preset code is
www.vtechphones.com 45 B as ic o pe ra tio n Answering system A ns w er in g s ys te m If no key is pressed after entering remote access, new messages will be played automatically. If there are no new messages, all old messages will be played automatically.Once the new messages have been played, the...
Page 50 - Handset display screen messages
www.vtechphones.com 46 Handset display screen messages ALREADY SAVED The telephone number you have entered is already stored in the directory. CALL LOG EMPTY There are no call log entries. CALLING HANDSET X (for DS6121-3/DS6121-4/DS6121-5/DS6122-5) CALLING OTHER HANDSET (for DS6121-2) Calling anothe...
Page 51 - Appendix
www.vtechphones.com 47 Appendix Handset display screen messages MICROPHONE ON MUTE has been turned off and the person on the other end can hear you. MUTED The microphone is muted temporarily during a conversation. NEW VOICE MAIL There are new voice mail messages from the local telephone company. NO ...
Page 52 - Handset and telephone base indicators
www.vtechphones.com 48 Handset display screen messages WARNING CHECK BATTERY! The battery is not installed or not installed properly in the handset. -OR - The battery needs to be replaced. -OR - An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. XX MISSED CAL...
Page 53 - Handset icons; New call log entries.; New voicemail received from the local telephone company.; In speakerphone mode.; Battery indicator
www.vtechphones.com 49 Appendix Handset icons MUTE Microphone is muted. • Ringer off. • NEW New call log entries. • NEW VOICE MAIL New voicemail received from the local telephone company. • SPEAKER In speakerphone mode. • Battery indicator Cycles (low, medium, and full) when the handset batter y is ...
Page 54 - Battery
www.vtechphones.com 50 Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking) Nine hours While not in use (standby*) Five days *Handset is off the telephone base but not ...
Page 55 - SAVE THESE INSTRUCTIONS
www.vtechphones.com 51 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instruct...
Page 56 - Troubleshooting; Problem
www.vtechphones.com 52 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. Make ...
Page 65 - Operating range; Maintenance
www.vtechphones.com 61 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone b...
Page 66 - About cordless telephones; The RBRC
www.vtechphones.com 62 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone con...
Page 67 - Warranty
www.vtechphones.com 63 Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in mat...
Page 68 - Please retain your original sales receipt as proof of purchase.
www.vtechphones.com 64 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (...
Page 69 - FCC, ACTA and IC regulations; FCC Part 68 and ACTA
www.vtechphones.com 65 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable pro...
Page 72 - Index
www.vtechphones.com 68 Index A Activate the answering system 35 Answer a call 12 Answer an incoming call during an intercom call 19 Answering system setup 36 B Battery 3, 50 C Call intercept 43 Call log 27 Call log display screen messages 32 Call screening 43 Call waiting 13 Caller ID 26 Chain diali...
