VTech dect 6.0 - Manual

1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Getting started To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511 . In Canada,...

2 Getting started TEL. LINE Use Only Supplied Adapter DC 6V Telephone base and charger installation Install the telephone base and charger as shown below.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between t...

3 Getting started Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 2. Plug the battery connector securely into the socket, matching the orientation of the engraved label. 1. Slide the battery compartment cover towards the center of the handset unt...

4 Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when ...

5 Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from m...

6 Getting started Press the wall mount bracket onto the telephone base until it clicks into place. 3. Plug the telephone line cord into the telephone wall jack. Plug the telephone base power adapter into an electrical outlet not controlled by a wall switch. Align the holes on the wall mount bracket ...

7 Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Unplug the telephone line cord (or the DSL filter) from the telephone wall jack. Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up...

8 Getting started Are you a new cable or VoIP subscriber? If your answer is yes , the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal ada...

9 Getting started Telephone base layout 1 3 4 6 7 8 2 5 1 – ANS ON/OFF Press to turn the answering system on or off (page 61). 2 – X/DELETE X/DELETE Press to delete the playing message or announcement (page 68 or page 60).Press to delete the displayed entry while in the directory, caller ID log or r...

10 Getting started Telephone base layout 9 11 14 12 10 13 9 – MENU/SELECT MENU/SELECT Press to show the menu (page 21).Press to choose an item, or save an entry or setting while in a menu. 10 – �UIET �UIET # Press and hold to set and turn on the quiet mode, or turn it off (page 23).Press repeatedly ...

11 Getting started Telephone base layout 20 19 18 21 22 16 15 17 15 – CANCEL CANCEL Press to silence the ringer temporarily while the telephone base is ringing (page 35).Press and hold to erase the missed call indicator when the phone is not in use (page 54).Press to return to the previous menu, or ...

12 Getting started Handset layout 1 2 3 7 5 6 4 1 – CHARGE light2 – /CELL Press to make or answer a cell call (page 31 or page 32).Press to answer an incoming cell call when you hear a call waiting alert (page 33). 3 – /HOME/FLASH Press to make or answer a home call (page 30).Press to answer an inco...

13 Getting started Handset layout 8 9 10 11 12 14 13 8 – 1 Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewing a while reviewing a caller ID log entry ( (page 56).Press and hold to set or dial your voicemail number (pag...

14 Bluetooth Introducing Bluetooth Your new DS6751 telephone system with Bluetooth wireless technology has the following features: Pair and connect up to a maximum of two cell phones with the telephone base to make and receive cell calls. Only one cell phone can be active on a call at a time.Make an...

15 Bluetooth Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.Monitor your cell phone's usage because minutes are deducted from your cellular plan for the ...

16 Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new DS6751 telephone system. Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone. Cell line - the telephone line associ...

17 Bluetooth Bluetooth setup To use a Bluetooth enabled cell phone with your DS6751 , you must first pair and connect it with the telephone base. The DS6751 telephone base and all system handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates withi...

18 Bluetooth Add a cell phone Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.You can pair and connect up ...

19 Bluetooth Review the cell device list Press MENU on the phone when it is not in use. Press or to scroll to Bluetooth , then press SELECT . Press or to scroll to Cell devices , then press SELECT . Auto connection A cell phone may be disconnected from the telephone base when: The Bluetooth feature ...

20 Bluetooth Download directory You can download up to 200 directories (phonebooks) to your DS6751 telephone system via Bluetooth wireless technology. Each downloaded directory is stored in the phone directory with up to 24 digits for each phone number and 15 characters for each name. Before downloa...

21 Using the menu You can use a cordless handset or the telephone base to change the telephone settings.In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.In the settings menu, you can change the settings for LCD language, voicemail number, voicemail...

22 Telephone settings Telephone base ringer volume You can set the base ringer volume or turn the ringer off. When the ringer is off, Ringer off and appear on the screen. Press MENU when the telephone base is not in use. Press or to scroll to Ringers , then press SELECT . Press or to scroll to Ringe...

23 Telephone settings �uiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the a...

24 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming c...

25 Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the handset/telephone base is not in use. Press or until the screen displays Settings , then press SELECT . Press SELECT to choose LCD language . Press or to choose English...

26 Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset and the telephone base for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your teleph...

27 Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, the handsets and telephone base display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using ...

28 Telephone settings Key tone You can turn the key tone on or off for each handset and the telephone base.If you turn the key tone on, the device beeps with each key press. If you turn the key tone off, there are no beeps when you press the keys. Press MENU when the handset/telephone base is not in...

29 Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the handset/telephone base is not in use. Press or until the screen displays Se...

30 Make a home call Using a handset: Press /HOME or , then dial the telephone number. then dial the telephone number. Using the telephone base: Press /HOME , then dial the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).While entering numbers, press...

31 Telephone operation End a home call Using a handset: Press OFF or put the handset back in the telephone base or handset charger. Using the telephone base: Press /HOME . Call waiting on the home line When you subscribe to call waiting service from your telephone service provider, you hear a beep i...

32 Telephone operation Predial a cell call Enter the number with the dialing keys ( 0 - 9 ). Press /CELL to dial. If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the screen ...

33 Telephone operation Call waiting on the cell line When you subscribe to call waiting service from your cell phone service provider, you hear a beep if someone calls while you are already on a call. Press /CELL on the handset or FLASH on the telephone base to put your current call on hold and take...

34 Telephone operation Volume To adjust the listening volume on a handset: During a call, press /VOLUME or /VOLUME to adjust the listening volume. To adjust the listening volume at the telephone base: During a call, press /VOL or /VOL to adjust the listening volume. When the volume reaches the minim...

35 Telephone operation Handset speakerphone During a call, press to switch between the handset speakerphone and the handset earpiece.When the speakerphone is active, the handset displays Speaker . Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the...

36 Telephone operation Redial Each handset and the telephone base stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.Entries are in reverse chronological order.The phone plays two beeps when you reach the end or ...

37 Telephone operation Check voicemail Press and hold 1 to dial your voicemail number. See Voicemail number on page 26 to store the voicemail number. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a ca...

38 Telephone operation Transfer a call While on an outside call, you can transfer the call from one handset to another system device. During a call, press MENU . Press or to scroll to Transfer , then press SELECT . If you have one handset, your originating handset displays Calling base and then Tran...

39 Telephone operation Find handset Use this feature to find all system handsets. To start paging: Press FIND HANDSET at the side of the telephone base when not in use. Its screen displays ** Paging ** and all idle handsets ring and display ** Paging ** . To end paging: Press FIND HANDSET at the sid...

40 Join a call in progress You can use up to two devices at the same time on an outside (landline) call. You can buy additional expansion handsets ( DS6701 ) for this telephone base. You can register up to five handsets to the telephone base. To share an outside call: When a device is already on a c...

41 Multiple handset use Intercom Use the intercom feature for conversations between two devices. You can buy additional expansion handsets ( DS6701 ) for this telephone base. You can register up to five handsets to the telephone base. To initiate an intercom call with a handset: Press MENU on the ha...

42 To initiate an intercom call at the telephone base: Press MENU on the telephone base when not in use. Press or to scroll to Intercom, then press SELECT . If you have only one handset, the telephone base shows Calling HS 1 . If you have two or more handsets, the telephone base displays Intercom to...

43 Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. To answer on a handset: To answer a home call, press /HOME . The intercom call ends automatically. To answer a cell call, press OFF to end the intercom call. The telep...

44 About the directory The directory can store up to 200 entries which are shared by all system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. Directory entries are shared by all system devices. Any modifications made on one device apply to all sys...

Directory 45 Add a directory entry Press MENU when the phone is not in use. Press or to scroll to Directory , then press SELECT . Press SELECT to choose Add contact . When Enter number displays, use the dialing keys to enter a number (up to 30 digits). Press or to move the cursor to the left or righ...

Directory 46 Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT . The screen displays Enter number . Press or to move the cursor to the left or right.Press DELETE on the handset or X/DELETE on the telephone base to backspace...

Directory 47 Review and dial from the directory Entries are sorted alphabetically. Press when the phone is not in use. The screen displays Entries in DIR X (X represents the total number of entries) and then the first entry in the directory. Press or to browse. When the desired entry displays, press...

Directory 48 Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 47).When the desired entry appears, press SELECT . The screen displays Edit number and the stored number. 3. Use the dialing keys to edit the numbe...

Directory 49 Delete directory entries To delete one entry: Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 47).Press DELETE on the handset or X/DELETE on the telephone base. The screen displays Delete contact? with the telephone nu...

Directory 50 Speed dial You can copy up to 9 directory entries into the speed dial locations ( 0 and 2 - 9 ) so that you can dial these numbers more quickly.The speed dial memory locations are stored in the telephone base and are shared by all devices. Changes made to the speed dial entries on one d...

Directory 51 Reassign a speed dial entry Press MENU when the phone is not in use. Press or to scroll to Directory , then press SELECT . Press or to scroll to Speed dial , then press SELECT . Press or , or use the dialing keys to choose the speed dial location you want to reassign.Press SELECT twice....

Directory 52 Delete a speed dial entry Press MENU when the phone is not in use. Press or to scroll to Directory , then press SELECT . Press or to scroll to Speed dial , then press SELECT . Press or , or use the dialing keys to choose the desired speed dial location, then press DELETE . The screen di...

53 About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller I...

Caller ID 54 Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. ...

Caller ID 55 Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.For example, if Linda Jones calls, her name appears as Linda if this is how you ent...

Caller ID 56 View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of dig...

Caller ID 57 Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press or to scroll to Caller ID log . Then press SELECT twice. 2. Press or to scroll to the desired entry, then press SELECT . The screen displays Edit numbe...

Caller ID 58 Delete the caller ID log entries To delete an entry: When in the caller ID log, press or to browse.Press DELETE on the handset or X/DELETE on the telephone base to delete the selected entry. You hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. Pr...

59 Answering system Use the answering system menu of a cordless handset or the telephone base to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. Announcement The t...

60 Answering system settings Play the announcement Press MENU when the phone is not in use. Press or to scroll to Answering sys , then press SELECT . Press SELECT to choose Announcement . The screen displays Play [2] Del [3] Rec [7] and the device announces, “To play, press 2 . To record, press 7 .”...

61 Answering system settings Answer on/off The answering system must be turned on to answer and record messages.When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handsets. To turn on or off with the telephone base: Press ANS ON/OFF...

62 Answering system settings Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded. To turn this feature on or off: Press MENU when the phone is not in use. Press or to scroll to Answering sys , then press SELECT . Press or to scroll to Ans sy...

63 Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . You can set the code from 00 to 99 . Press MENU when the phone is not in use. Press or to scroll to Answering sys , the...

65 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate...

66 Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 64 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording...

67 Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 62), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. The te...

68 Answering system operation Message playback To play messages at the telephone base: Press /PLAY when the telephone base is not in use. -OR- Press MENU when the telephone is not in use. The telephone base displays Play messages . Press SELECT . When you have messages, the telephone base displays X...

69 Answering system operation Delete all messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all messages with a handset or the telephone base: Press MENU when the phone is not in use. Press or to...

70 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . See Remote access code on page 63 to change it. Dial your telephone number from any touch-tone telephone.When the answering...

71 Expand your telephone system Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets ( DS6701 , purchased sep...

Appendix 72 Replace a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually.To make deregistration easier, read all of the instru...

Appendix 73 Keystroke table You can use the dialing keys to perform text editing (up to 15 characters).Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first ch...

Appendix 74 Screen messages Ans sys off The answering system is turned off and will not answer calls. Ans sys on The answering system is turned on and will answer calls. Base is calling The telephone base is calling (for intercom calls). Call log empty There are no caller ID log entries. Calling bas...

Appendix 76 Handset and telephone base indicators Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the sam...

Appendix 77 Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The handset ringer is turned off. There are new voicemail received from the telepho...

Appendix 78 Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby*...

Appendix 79 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511 . In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377 . I cannot add my cell phone to the teleph...

Appendix 81 Troubleshooting My telephone does not work at all. Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled...

Appendix 82 Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You may have...

Appendix 83 Troubleshooting The telephone does not ring when there is an incoming call. Make sure the ringer volume of the handset and telephone base are not set to off (page 21 and page 22).Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset may be too f...

Appendix 84 Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through you...

Appendix 85 Troubleshooting I experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls when using the telephone. Disconnect the telephon...

Appendix 86 Troubleshooting Out of range or no pwr at base shows on the handset screen. The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset yo...

Appendix 87 Troubleshooting The outgoing announcement is not clear. When recording the announcement, make sure you speak in a normal tone of voice towards the microphone.Make sure there is no background noise when recording. The answering system does not record messages. Make sure the answering syst...

Appendix 88 Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and runni...

Appendix 89 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the p...

Appendix 90 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and ...

Appendix 91 Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged...

Appendix 92 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...

Appendix 93 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and wo...

Appendix 94 Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511 . In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377 . NOTE : Before calling for service, please review the user’s ...

Appendix 95 FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residen...

97 Index A Add a cell phone 18 Add a directory entry 45–46 Add a handset 71 Alphabetical search 47 Announcement 59–60 Answer a call 30 , 32 Answering system 59–70 Answering system and voicemail 65 Answering system settings 59–64 Answer on/off 61 Auto connection 19 B Battery 3 , 4 , 78 Battery chargi...