Page 2 - Congratulations; read the; Important safety instructions; on page 56 of this manual.
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 56 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this man...
Page 3 - Table of contents; Telephone base and
Table of contents i Getting started .............................. 1 Parts checklist ................................. 1 Telephone base and charger installation....................... 2 Battery installation .......................... 3 Battery charging .............................. 4 Installation o...
Page 5 - Parts checklist; original packaging in the event warranty service is necessary.; Getting started
1 Telephone line cord Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick star t guide Telephone base Telephone base power adapter User ’s manual Handset (1 for CS 6 3 29, 2 for CS 6 3 28 -2 an ...
Page 6 - Telephone base and charger installation; provider for more information about DSL filters.
2 Telephone base and charger installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to DSL (digital subscriber line) high-speed Internet service through your telephone line, you must install a D...
Page 7 - light; Battery installation; Install the battery as shown below.; ThIS SIDe UP; facing up and the wires; ChArGe; light is on when the handset charges.
3 Getting started ChArGe light Battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove.Plug the battery connector securely into the socket inside the handset battery compartment, matching the ...
Page 8 - Battery charging; minutes to give the handset enough charge to use the telephone; LOW BATTerY; and a flashing icon. If you are on a call in; The screen shows; PLACe IN ChArGer; or charger, the screen displays; NO BATTerY
4 Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when ...
Page 9 - Installation options; TeL LINe
5 Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one fr...
Page 10 - Wall mount to tabletop installation
6 Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first.Slide the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from t...
Page 11 - Message window; Telephone base layout
7 Getting started /FIND hANDSeT Press to page all system handsets (page 19). /rePeAT Press to repeat a message or press twice to play the previous message (page 37). Message window Shows the number of messages and other answering system information (page 40). X /DeLeTe Press to delete the message cu...
Page 12 - handset layout
8 Getting started handset layout ChArGe light On when the handset is charging in the telephone base or charger (page 3). 1 While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 33). /FLASh Press to ma...
Page 14 - ringer tone; Telephone settings; Base
10 ringer volume (handset) You can set the ringer volume or turn the ringer off. When the ringer is off, appears on the screen. Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >rINGerS , then press MeNU /SeLeCT . Press MeNU /SeLeCT to select >rINGer VOLUMe ....
Page 15 - LCD language; eNGLISh; Clear voicemail; NeW VOICeMAIL
11 Telephone settings LCD language You can select eNGLISh , FrANçAIS or eSPAñOL to be used in all screen displays. Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >SeTTINGS , then press MeNU /SeLeCT . Press MeNU /SeLeCT to select >LCD LANGUAGe . Press VOL/ o...
Page 16 - Key tone; ON; If the date and time are not set, the system announces, “
12 Telephone settings Key tone You can turn the key tone on or off. Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >SeTTINGS , then press MeNU /SeLeCT . Press VOL/ or VOL/ CID to select >KeY TONe , then press MeNU /SeLeCT . Press VOL/ or VOL/ CID to choose ...
Page 17 - Dial mode; home area code; steps above. After you have deleted the home area code,
13 Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >SeTTINGS , then press MeNU /...
Page 18 - Answering system set up; ANS ON; “Calls will be answered.”; To turn on or off with a handset:; Answering system settings
14 Answering system set up You must use a system handset to change your answering system settings. Answer ON/OFF The answering system must be turned on to answer and record messages.When the answering system is turned on, the /ANS ON/OFF light on the telephone base will be on and ANS ON will display...
Page 19 - Call screening; Number of rings; OF rINGS
15 Answering system settings Call screening You can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, set the call screening off on the handset. Remember to increase the volume in order to hear your messages during playback. To turn on or...
Page 20 - remote access code; Announcement; leave a message after the tone.”; The answering system must be turned on for the message alert tone
16 Answering system settings remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . You can set the code from 00 to 99 . Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to selec...
Page 21 - Play your announcement; “Record after the tone. Press; Delete your announcement; “Announcement deleted.”; When your announcement is deleted, calls are answered with the
17 Answering system settings Play your announcement Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >ANSWerING SYS , then press MeNU /SeLeCT . Press MeNU /SeLeCT to select >ANNOUNCeMeNT . The handset announces, “To play, press 2. To record, press 7 .” Press ...
Page 22 - SPeAKer; Telephone operation; The screen shows the elapsed time as you talk (in hours, minutes; or
18 Telephone operation Make a call Press / FLASh or . You hear a dial tone. Dial the number. Predial a call Dial the number.Press / FLASh or . Answer a call Press / FLASh , or any of the dialing keys ( 0 - 9 , # , TONe ). end a call Press OFF/ CLeAr or put the handset in the telephone base or charge...
Page 23 - Mute; MUTeD; MICrOPhONe ON; Temporary ringer silencing; rINGer MUTeD; Temporary tone dialing; Paging rings all the registered handsets even if the ringer
19 Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTe/ reMOVe on the handset. The handset screen shows MUTeD for a few seconds and MUTE appears until the mute function is turned off. Press MUTe/ reMOVe again to...
Page 24 - Call waiting; FLASh; Chain dialing; To access a number in the directory while on a call:; Press; to exit redial, directory or call log when you are on a call.
20 Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. Press / FLASh to put your current call on hold and take the new call. Press / FLASh at any time to s...
Page 25 - redial list
21 Telephone operation redial list The telephone stores the 20 most recently dialed numbers. When there are already 20 entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order.Press reDIAL/ PAUSe to browse the redial list. Press OFF/ CLeAr ...
Page 26 - Intercom; Answer an incoming call during an intercom call; INT; INCOMING CALL
22 Telephone operation Intercom Use the intercom feature for conversation between two system handsets. Press INT on your handset when not in use. If you have a two-handset system, your handset screen shows CALLING hANDSeT X . If you have more than two handsets, your screen shows INTerCOM TO: . Use t...
Page 27 - Share an outside call
23 Telephone operation Share an outside call You can call another system handset to join an outside call. During a call, press INT . The outside call is put on hold. If you have a two-handset system, your handset screen shows CALLING hANDSeT X . If you have more than two handsets, your screen shows ...
Page 28 - Directory; DIreCTOrY eMPTY; NOT AVAILABLe AT ThIS
24 Telephone operation Directory The directory can store up to 100 entries with up to 30 digits for each phone number and 15 characters for each name. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets. When...
Page 29 - Store a directory entry; eNTer NUMBer
25 Telephone operation Store a directory entry Use the following steps to store an entry in the directory.1. Enter the number when the handset is not in use and press MeNU /SeLeCT , then go to step 4. -Or- Press MeNU/ SeLeCT when the handset is not in use. 2. Press VOL/ or VOL/ CID to select >DIr...
Page 30 - Character chart; Number
26 Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: When entering a name in the directory, the first letter of each word is automatically capita...
Page 31 - Search the directory
27 Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: Press VOL / when the handset is not in use. -Or- Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >DIreCTOrY and then press MeNU /SeLeCT twice. Press VOL/ or ...
Page 32 - edit a directory entry; eDIT NUMBer; Delete from the directory; CONTACT DeLeTeD
28 Telephone operation edit a directory entry Use the following steps to edit an entry in the directory. Press VOL / when the handset is not in use. -Or- Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >DIreCTOrY and then press MeNU /SeLeCT twice. Press VOL/ or...
Page 33 - Speed dial; The entries stored in the speed dial memory are numbered
29 Telephone operation Speed dial You can store up to 10 telephone numbers with names in the speed dial memory locations you assign from the directory you wish to dial using fewer keys than usual. You must create an entry in the directory (see page 25) before you set the speed dial memory location. ...
Page 34 - Delete a speed dial entry
30 Telephone operation Delete a speed dial entry Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >DIreCTOrY , then press MeNU /SeLeCT . Press VOL/ or VOL/ CID to select >SPeeD DIAL , then press MeNU /SeLeCT . Press VOL/ or VOL/ CID to choose the desired spee...
Page 35 - Memory match; LIZ; Call log; CALL LOG eMPTY; by the telephone service provider.
31 Telephone operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.For example, if Elizabeth Jones calls, her name appears as LIZ if this is how you ent...
Page 36 - Missed calls indicator; review the call log
32 Telephone operation Missed calls indicator When there are calls that have not been reviewed in the call log, the handset shows XX MISSeD CALL(S) . Each time you review a call log entry marked NEW , the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed...
Page 37 - View dialing options; Dial a call log entry
33 Telephone operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the nu...
Page 38 - Save a call log entry to the directory
34 Telephone operation Save a call log entry to the directory When in the call log, press VOL/ or VOL/ CID to browse. Press MeNU /SeLeCT to select an entry. The screen displays eDIT NUMBer . Use the dialing keys to edit the number. Press MUTe /reMOVe to backspace and erase a digit. Press and hold MU...
Page 39 - Delete from the call log; To delete all entries:; Call log display screen messages; Displays
35 Telephone operation Delete from the call log To delete one entry: When in the call log, press VOL/ or VOL/ CID to browse. Press MUTe /reMOVe to delete the selected entry. To delete all entries: Press MeNU/ SeLeCT when the handset is not in use. Press VOL/ or VOL/ CID to select >CALL LOG , then...
Page 40 - Answering system and voicemail; Message capacity; Answering system operation
36 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate...
Page 41 - New message indication; Message playback; To play messages with the telephone base:
37 Answering system operation New message indication The message window on the telephone base flashes and shows on the handset when there are new answering system messages.If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been...
Page 42 - To play messages with a handset:; Delete all messages; To delete all messages with the telephone base:; “To delete all old messages, press; To delete all messages with a handset:; and number or messages are flashing alternately in the message; reC MeM FULL; makes a call, message playback will be stopped.
38 Answering system operation Message playback (continued) To play messages with a handset: Press MeNU/ SeLeCT when the phone is not in use. Press MeNU /SeLeCT to select >PLAY MeSSAGeS . Options during playback: Press VOL/ or VOL/ CID to adjust the speaker volume. Press 6 to skip to the next mess...
Page 43 - record and play memos; “MEMoRy is fUll”
39 Answering system operation record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages. To record a memo: Pr...
Page 44 - “Memory is full. Enter the remote access code.”; Window display; Message window displays
40 Answering system operation When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” Window display Description 0 No messages. 1-99 Total number of old messages recorded. Current message number during old mes...
Page 45 - “Please enter your remote access code.”; remote access; remotely from any touch-tone telephone. The preset code is; on page 16 to change it.
41 Answering system operation If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 second...
Page 46 - handset display screen messages; Appendix
42 handset display screen messages ALREADY SAVED The telephone number entered is already stored in the directory. CALL LOG EMPtY There are no call log entries. CALLING HANDSEt X Calling another handset. DIRECtORY EMPtY There are no directory entries. DIRECtORY FULL The directory is full. ENDED You h...
Page 48 - On when the handset speakerphone is in use.; On when the handset is charging in the telephone base; Telephone base lights; IN USe; On when the answering system is turned on.; handset icons
44 Appendix handset and telephone base indicatorshandset lights On when the handset speakerphone is in use. ChArGe On when the handset is charging in the telephone base or charger. Telephone base lights IN USe On when the telephone line is in use.On when the answering system is answering a call.On w...
Page 49 - Battery; charged, you can expect the following performance:
45 Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (sta...
Page 50 - expand your telephone system; If the registration fails, the handset shows; FIND hS ON BASe 4 SeC; and; hANDSeT; alternately. To reset the handset, remove the
46 Appendix expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone sy...
Page 51 - replace a handset; You cannot deregister a handset if any system handset is in use.
47 Appendix replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.To make deregistration easier, read all of the instructions on this page before you begin...
Page 52 - Troubleshooting; My telephone does not work at all.; handset before; wiring or the local service. Call your telephone service provider.; There is no dial tone.; wiring or local service. Contact your telephone service provider.
48 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. Make s...
Page 53 - LOW BATTerY shows on screen.; Completely remove and install the battery again; The ChArGe light is off.; to one minute for the handset and telephone base to reset.; The telephone does not ring when there is an incoming call.; possible from these types of electronic devices.
49 Appendix Troubleshooting LOW BATTerY shows on screen. Place the handset in the telephone base or charger for recharging.Completely remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.If the above measu...
Page 54 - for this to take place.; My handset beeps and is not performing normally.; There is interference during a telephone conversation.
50 Appendix Troubleshooting Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider.The telephone line cord may be malfunctioning. Install a new telephone line cord.Completely r...
Page 55 - I hear other calls when using the telephone.; service. Call your telephone service provider.; I hear noise on the cordless handset and the keys do not work.; Make sure the telephone line cord is plugged in securely.; reGISTrATION FAILeD appears on the handset.; again to register a handset.; My caller ID features are not working properly.
51 Appendix Troubleshooting The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telepho...
Page 57 - I cannot retrieve voicemail messages.; access your voicemail.; The answering system does not answer after the correct number; light on the telephone base should be lit and; should show; The outgoing announcement is not clear.
53 Appendix Troubleshooting I cannot retrieve voicemail messages. Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 36). If you subscribe to voicemail service from your telephone service p...
Page 58 - The messages on the answering system are very difficult to hear.; The messages on the answering system are incomplete.; keys firmly when dialing.; I subscribe to a nontraditional telephone service that uses my; service. Contact your service provider for more information.
54 Appendix Troubleshooting If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The messages on the answering system are very dif...
Page 59 - Common cures for electronic equipment.; the telephone base
55 Appendix Common cures for electronic equipment. If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wa...
Page 60 - SAVe TheSe INSTrUCTIONS
56 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the p...
Page 61 - Precautions for users of implanted cardiac pacemakers; Operating range
57 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and ...
Page 62 - Maintenance
58 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoi...
Page 63 - About cordless telephones; The rBrC
59 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...
Page 64 - Warranty
60 Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanshi...
Page 65 - Please retain your original sales receipt as proof of purchase.
61 Appendix how do you get warranty service? To obtain warranty service in the United States of America, visit www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of t...
Page 66 - FCC, ACTA and IC regulations
62 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm...
Page 68 - Technical specifications
64 Appendix Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use. Size Handset: 6.37 X 1.85 X 1.14 in ...
Page 69 - Index
65 Index A About cordless telephones 59 Add a handset 46 Alphabetical search 27 Announcement 16 Answer a call 18 Answer an incoming call during an intercom call 22 Answering system and voicemail 36 Answering system setup 14 Answer ON/OFF 14 B Battery 4 , 45 C Caller ID 30 Call intercept 37 Call log ...