Page 2 - COPYRIGHT & TRADEMARKS; Specifications are subject to change without notice.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form ...
Page 3 - FCC STATEMENT; Reorient or relocate the receiving antenna.; FCC RF Radiation Exposure Statement
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses a...
Page 4 - Canadian Compliance Statement; (1)cet appareil ne doit pas provoquer d’interférences et; Industry Canada Statement; Complies with the Canadian ICES-003 Class B specifications.; Korea Warning Statements; 당해; NCC Notice; UkrSEPRO
This device has been designed to operate with the antennas listed below, and having a maximum gain of 3 dBi. Antennas not included in this list or having a gain greater than 3 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. To reduce potential radio i...
Page 5 - Safety Information
Safety Information z When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source. z Don’t disassemble the product, or make r...
Page 6 - DECLARATION OF CONFORMITY; For the following equipment:; The product carries the CE Mark:; Person is responsible for marking this declaration:
TP-LINK TECHNOLOGIES CO., LTD TP-LINK TECHNOLOGIES CO., LTD Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park, Shennan Rd, Nanshan, Shenzhen, China DECLARATION OF CONFORMITY For the following equipment: Product Description: 300Mbps Wireless N ADSL2+ Modem Route...
Page 7 - CONTENTS
CONTENTS Package Contents .................................................................................................... 1 Chapter 1. Product Overview ................................................................................... 2 1.1 Overview of the Modem Router ...........................
Page 10 - 00Mbps Wireless N ADSL2+ Modem Router User Guide; Package Contents
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1 Package Contents The following contents should be found in your package: ¾ One TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router ¾ One Power Adapter for TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router ¾ Quick Installation Guide ¾ One R...
Page 11 - Chapter 1. Product Overview; Thank you for choosing the; Overview of the Modem Router
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 2 Chapter 1. Product Overview Thank you for choosing the TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router . 1.1 Overview of the Modem Router The TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router integrates 4-port Switch, Firewall, NAT-Rou...
Page 14 - you have already made a right connection, please contact your IS; POWER
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 5 On There is a device connected to this LAN port. Flash The Modem Router is sending or receiving data over this LAN port. (LAN1-4) Off There is no device connected to this LAN port. ) Note: 1. If the ADSL LED is off, please check your Int...
Page 15 - : The switch for the WPS function. For details, please refer to
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 6 ¾ WPS : The switch for the WPS function. For details, please refer to 4.6.2 WPS Settings . ¾ RESET : There are two ways to reset the Modem Router's factory defaults. Method one : With the Modem Router powered on, use a pin to press and h...
Page 16 - Chapter 2. Connecting the Modem Router; System Requirements; well as to a power source.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 7 Chapter 2. Connecting the Modem Router 2.1 System Requirements ¾ Broadband Internet Access Service (DSL/Cable/Ethernet). ¾ PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors. ¾ TCP/IP protocol on each PC. ¾ We...
Page 17 - Connecting the Modem Router; Method two
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 8 ) Note: The diameter of the screw, 3.5mm<D<7.8mm, and the distance of two screws is 107.5mm. The screw that project from the wall need around 4mm based, and the length of the screw need to be at least 20mm to withstand the weight o...
Page 19 - Chapter 3. Quick Installation Guide; Configuring the PC; Click the; Start; menu on your desktop, right click; My Network Places; Right click; Local Area Connection
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 10 Chapter 3. Quick Installation Guide 3.1 Configuring the PC After you directly connect your PC to the Modem Router or connect your adapter to a Hub/Switch which has connected to the Modem Router, you need to configure your PC’s IP addres...
Page 20 - Select; General; , and then click the; Properties
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 11 Figure 3-2 Step 3: Select General tab, highlight Internet Protocol (TCP/IP) , and then click the Properties button. Figure 3-3
Page 21 - Configure the IP address as Figure 3-4 shows. After that, click
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 12 Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK . Figure 3-4 ) Note: You can configure the PC to get an IP address automatically, select “Obtain an IP address automatically” and “Obtain DNS server address auto...
Page 22 - You can check it following the steps below:; ) Is the connection between your PC and the Modem Router correct?; Quick Installation Guide; admin; for the; OK; button or press the; Enter
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 13 If the result displayed is similar to the screen shown below, it means that your PC has not connected to the Modem Router. Figure 3-6 You can check it following the steps below: 1) Is the connection between your PC and the Modem Router ...
Page 23 - which are needed for PPP connections.; Tools; menu; Internet Options; , in the screen that; menu to access; Quick Setup
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 14 Figure 3-8 ) Note: 1) Do not mix up the user name and password with your ADSL account user name and password which are needed for PPP connections. 2) If the above screen does not pop up, it means that your Web-browser has been set to a ...
Page 24 - Choose the right mode which you need, then click; Nex; Click; Next
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 15 Figure 3-9 3. The Modem Router provides two system mode: Wireless ADSL Router and Wireless Router. Choose the right mode which you need, then click Nex t. Figure 3-10 3.2.1 Wireless ADSL Router 1. Change the VPI or VCI values which are ...
Page 25 - Please select the connection type given by your ISP.; Username; given by your ISP, and then click; This type doesn't need to be configured.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 16 Figure 3-11 2. Please select the connection type given by your ISP. Figure 3-12 A. Configuration for PPPoE/PPPoA Enter the Username , Password given by your ISP, and then click Next . Figure 3-13 ) Note: If you are using the Modem Route...
Page 27 - You will see the; Complete; screen below, click; Reboot; to complete Quick Setup.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 18 Figure 3-16 5. You will see the Complete screen below, click Reboot to complete Quick Setup. Figure 3-17 ) Note: Now, your Modem Router has been configured and is rebooting. Please do not turn off the Modem Router while it’s rebooting.
Page 29 - and set a Password for your network (Disable Security is not
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 20 Figure 3-20 2. The wireless settings page will appear as shown below. You can create a unique and easy-to-remember name for your wireless network or just keep the default SSID. Then select Region , Channel , Mode and set a Password for ...
Page 30 - You will see the
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 21 Figure 3-22 4. You will see the Complete screen below, click Reboot to complete Quick Setup. Figure 3-23 ) Note: Now, your Modem Router has been configured and is rebooting. Please do not turn off the Modem Router while it’s rebooting.
Page 31 - Chapter 4. Configuring the Modem Router; Choose “
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 22 Chapter 4. Configuring the Modem Router This chapter will show each Web page's key function and the configuration way. 4.1 Login After your successful login, you will see the fifteen main menus on the left of the Web-based utility. On t...
Page 32 - Please refer to Section; Save
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 23 Figure 4-1 4.3 Quick Setup Please refer to Section 3.2 Quick Installation Guide . 4.4 System Mode The Modem Router provides two system modes: Wireless ADSL Router and Wireless Router. You can choose the right mode which you need, then c...
Page 33 - you will be able to configure the corresponding function.; Network; ”, and you will see the WAN Port Information Table in the; Add
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 24 Figure 4-2 4.5 Network Choose “ Network ”, there are many submenus under the main menu. Click any one of them, and you will be able to configure the corresponding function. 4.5.1 WAN Settings Choose “ Network ” Æ “ WAN Settings ”, and y...
Page 39 - Enter the IP Address and Subnet Mask provided by ISP. If you; to make the settings take effect.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 30 Figure 4-9 ¾ IP Address/Subnet Mask: Enter the IP Address and Subnet Mask provided by ISP. If you forget, you can ask your ISP. ¾ DNS Server/Secondary DNS Server: Type in your preferred DNS server. ¾ Default Gateway: select a WAN Interf...
Page 42 - WAN Settings; Clone
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 33 ¾ Enable IGMP Snooping: If you select the option, please choose the IGMP Mode : Standard Mode or Blocking Mode. ¾ Enable Second IP: You can configure the Modem Router’s second IP Address and Subnet Mask for LAN Interface through which y...
Page 46 - , the DHCP function will not take effect.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 37 ) Note: 1) To use the DHCP server function of the Modem Router, you must configure all computers on the LAN as "Obtain an IP Address automatically". 2) You have to disable NAT of the WAN connections, or the DHCP Relay may not ta...
Page 50 - If; Mode; selecting; Enable Wireless Router Radio:
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 41 11bgn mixed: Select if you are using a mix of 802.11b, 11g, and 11n wireless clients. Select the desired wireless mode. When 802.11g mode is selected, only 802.11g wireless stations can be connected to the Modem Router. When 802.11n mod...
Page 53 - successfully added to the network.; Wireless; ”, you can configure the security settings of your; Disable Wireless Security:; If you do not want to use wireless security, check this radio
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 44 Step 2: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 3: When the WPS LED is on, the client device has successfully connected to the Modem Router. Step 4: Refer back to your client ...
Page 61 - page to be any other value except 80 such as 8080.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 52 or All . 6. Select the Enabled option in the Status drop-down list. Click the Save button. Figure 4-38 ) Note: It is possible that you have a computer or server that has more than one type of available service. If so, select another ser...
Page 63 - hosts on the LAN will be refused.; Open Ports; ranges cannot overlap each other.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 54 Click the Delete Selected button to delete selected entries. Once the Modem Router is configured, the operation is as follows: 1. A local host makes an outgoing connection to an external host using a destination port number defined in t...
Page 64 - Parent Control
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 55 Figure 4-42 ¾ Current UPnP Status: UPnP can be enabled or disabled by clicking the Enable or Disable button. This feature is enabled by default. ¾ Current UPnP Settings List: This table displays the current UPnP information. • App Descr...
Page 70 - Delete Selected; button to delete the slected entries in the table.; Firewall; ”, and then you can view and set DDoS in the next screen as; Traffic Statistics; in “; System Tool
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 61 Figure 4-52 Click the Delete Selected button to delete the slected entries in the table. 4.11.5 DDoS Choose menu “ Firewall ” → “ DDoS ”, and then you can view and set DDoS in the next screen as shown in Figure 4-53. Figure 4-53 ¾ DoS p...
Page 71 - Bandwidth Control
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 62 ¾ Enable ICMP-Flood Attack Filtering - Enable or Disable the ICMP-Flood Attack Filtering. ¾ ICMP-Flood Packets Threshold (5~3600) - The default value is 50. Enter a value between 5 ~ 3600. When the current ICMP-Flood Packets number is b...
Page 75 - This field displays the service provider of DDNS.; Diagnostic
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 66 ¾ Service Provider: This field displays the service provider of DDNS. ¾ Domain Name: Enter the Domain name you received from dynamic DNS service provider. ¾ Username & Password: Type the “User Name” and “Password” for your DDNS acco...
Page 81 - All changed settings will be lost when defaults are restored.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 72 • The default Password : admin • The default Subnet Mask : 255.255.255.0 ) Note: All changed settings will be lost when defaults are restored. 4.16.8 Firmware Upgrade Choose menu “ System Tools → Firmware Upgrade ”, and then you can upd...
Page 82 - when the upgrade is complete.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 73 when the upgrade is complete. 4.16.9 Reboot Choose menu “ System Tools ” → “ Reboot ”, and then you can click the Reboot button to reboot the Modem Router via the next screen. Figure 4-70 Some settings of the Modem Router will take effe...
Page 83 - Delete; to delete all entries in the table.; Refresh; button to refresh immediately.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 74 Click Delete All to delete all entries in the table. Click the Refresh button to refresh immediately. Statistics Table: IP/MAC Address The IP and MAC address are displayed with related statistics. Packets The total number of packets rec...
Page 84 - Appendix A: Specifications
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 75 Appendix A: Specifications General Standards and Protocols ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u, IEEE 802.1p ， IEEE802.11e TCP/IP, PPPoA, PPPo...
Page 85 - Appendix B: Troubleshooting; Note; T2. What can I do if I don’t know or forget my password?
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 76 Appendix B: Troubleshooting T1. How do I restore my Modem Router’s configuration to its factory default settings? With the Modem Router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing i...
Page 88 - Go to
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 79 For Windows Vista OS Go to Start > Settings > Control Panel , and then you will see the following page. Click View network status and tasks Click View status Click Properties
Page 91 - Obtain DNS; Obtain an IP
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 82 Double-click Internet Protocol Version 4 (TCP/IPv4) Click OK Select Obtain DNS server address automatically Select Obtain an IP address automatically
Page 92 - T4. What can I do if I cannot access the Internet?
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 83 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Click OK Select Never dial a connection Now, try to log on to the Web-based configuration page again after ...
Page 94 - Appendix C: Technical Support; Technical Support
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 85 Appendix C: Technical Support Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/do...
