Toshiba X500 - Manual

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or ...

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs ...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,4...

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is a...

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Malawi Malaysi...

18 5.375 x 8.375 ver 2.3 O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occ...

22 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for theIntel ® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. An ad...

24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. ...

26 5.375 x 8.375 ver 2.3 In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless techno...

27 5.375 x 8.375 ver 2.3 The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial,...

29 5.375 x 8.375 ver 2.3 Trademarks Qosmio , ConfigFree, and eco utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the Uni...

30 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 37 This guide ...............................................................39Safety icons ............................................................40 Other icons used ....

32 Contents 5.375 x 8.375 ver 2.3 Using and configuring Sleep mode ...................89Closing the display panel ..................................92 Customizing your computer’s settings....................92Caring for your computer........................................92 Cleaning the computer .....

34 Contents 5.375 x 8.375 ver 2.3 Internet Service Providers ..............................132Connecting to the Internet .............................132Surfing the Internet .........................................132Internet features..............................................133Uploading to, an...

35 Contents 5.375 x 8.375 ver 2.3 USB Sleep and Charge Utility ................................158 Starting the USB Sleep and Charge Utility.......158USB Sleep and Charge ....................................158Enabling USB Sleep and Charge .....................160Power supply mode settings ............

36 Contents 5.375 x 8.375 ver 2.3 Resolving ExpressCard ® problems .................186 Printer problems ...................................................187Wireless networking problems..............................188DVD operating problems.......................................190Develop good com...

37 5.375 x 8.375 ver 2.3 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® qualified. If the model you purchased is qualified, it is labele...

39 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

40 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

41 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

42 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

43 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

45 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

46 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

48 Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows red when the main battery is fully charged ❖ Is unlit when the main batter...

49 Getting Started Using the computer for the first time Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display pa...

50 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that ...

51 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

52 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes with enough memory to run most of today’s popular applications. You may w...

58 Getting Started Adding memory (optional) Removing a memory module If you need to remove a memory module: 1 Complete steps 1 – 8 in “Installing a memory module” on page 52 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned...

60 Getting Started Recovering the Internal Storage Drive Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start , Control Panel , System and Security , and then System . The System window appears. Installed m...

64 Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays indicating that the internal storage drive has been recovered. 9 Press any key on the keyboard to restart the computer. Recovering to a custom size partition ...

69 Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Creating recovery DVDs/media Depending on your syst...

70 Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery. During the internal storage drive recovery process it ...

71 Getting Started Erasing the Internal Storage Drive 7 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next . 8 Select one of the following options: ❖ Recover to out-of-box state —If you want to recover t...

73 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your internal storage drive, you can check its status as follows: 1 Click Start . 2 Right-click Computer . 3 Select Manage . 4 Click Disk Management . 5 Highli...

76 Getting Started Using the TouchPad™ Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

77 Getting Started Using external display devices accidental light touches or taps on the TouchPad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the TouchPad, so that it does not respond to touch or bu...

78 Getting Started Using external display devices (Sample Illustration) Video port (Sample Illustration) Video port Connecting the display device If you are connecting a television or other video display device to the computer’s HDMI™ Out port, refer to “Connecting an HDMI™-compatible television or ...

79 Getting Started Using external display devices Connecting to a TV using HDMI™-CEC HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be inst...

80 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. Some modes are only available with the a...

81 Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using...

82 Getting Started Turning off the computer To connect a printer to your computer: 1 Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. 2 Plug the printer’s power cable into a live AC outlet. Setting up a printer Some printers require a specif...

83 Getting Started Turning off the computer It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. Options ...

84 Getting Started Turning off the computer ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using. ...

85 Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To...

87 Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows red. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernat...

89 Getting Started Turning off the computer 6 Click Apply . 7 Click OK . Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start u...

90 Getting Started Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of th...

92 Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows red. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the displ...

93 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up t...

94 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

95 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the d...

96 Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchang...

97 Learning the Basics Starting a program Special Windows ® keys (Sample Illustration) Special Windows ® keys Your computer’s keyboard has one key and one button that have special functions in Windows ® : ❖ Windows ® button —Opens the Start menu ❖ Application key —Has a similar function as the secon...

98 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows ® WordPad program a...

99 Learning the Basics Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files . Windows ® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-click...

100 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using the...

101 Learning the Basics Printing your work File names The Windows ® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use al...

102 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows ® -based application to display the drop-down menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, ...

103 Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows ® Backup and Restore program. Look in the online Help or your operating system documentation for information on rest...

104 Learning the Basics Using the optical drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. When viewing DVD movies use the DVD Player software that came with your computer. Optical drive components The optical drive is located on the sid...

105 Learning the Basics Using the optical drive Media control buttons The media control buttons located on the system control panel to the side of the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. (Sample Illustration) Media control buttons The Mute button...

106 Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer’s power is off. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button. ...

107 Learning the Basics Using the optical drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs,...

108 Learning the Basics Using the optical drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media ® Player and use it to select and then play the CD. For other types of media, use ...

109 Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object...

110 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

111 Mobile Computing Running the computer on battery power Battery Notice Battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the des...

112 Mobile Computing Charging batteries Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in...

113 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your comp...

114 Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the...

115 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light (on the left side of the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using t...

116 Mobile Computing Monitoring main battery power With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged. TECHNICAL NOTE: The computer drains the b...

117 Mobile Computing Monitoring main battery power 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings . The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the ...

118 Mobile Computing Monitoring main battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft ® has combined these options into preset P...

119 Mobile Computing Monitoring main battery power 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc...

120 Mobile Computing Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan This computer is equipped with the Toshiba eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this p...

121 Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work...

122 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tap...

123 Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 1...

124 Mobile Computing Taking care of your battery ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖...

125 Mobile Computing Disposing of used batteries ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully r...

126 Mobile Computing Traveling tips Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ Traveling tips The environmental precautions listed in “Selecting a place to w...

127 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You use its features to start programs, find documents...

128 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

130 Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) ...

131 Exploring Your Computer’s Features An overview of using the Internet Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: ❖ At the office, con...

132 Exploring Your Computer’s Features An overview of using the Internet Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary ...

133 Exploring Your Computer’s Features An overview of using the Internet Internet features The Internet offers many types of communication tools to help you perform many tasks. ❖ Internet email To send and receive email of your own, you need a mailbox on the Web or an email address. If you have an a...

134 Exploring Your Computer’s Features Exploring audio features Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the...

135 Exploring Your Computer’s Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting...

136 Exploring Your Computer’s Features Using an ExpressCard ® Using an ExpressCard ® The ExpressCard ® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard ® Before...

137 Exploring Your Computer’s Features Using the Memory card reader 3 Gently press the ExpressCard inward to release it. The ExpressCard pops out slightly. 4 Grasp the ExpressCard and pull it straight out. (Sample Illustration) Removing an ExpressCard Using the Memory card reader The Memory card rea...

138 Exploring Your Computer’s Features Using the Memory card reader 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can...

139 Exploring Your Computer’s Features Using the i.LINK ® port Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go...

140 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

141 Utilities TOSHIBA Assist ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer setti...

142 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) TOSHIBA Assist window – Connect tab

143 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab

145 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Face Recognition Utility ❖ USB Sleep and Charge Utility ❖ TOSHIBA eco U...

146 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , My Toshiba , and the...

147 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of password...

148 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location...

149 Utilities Setting passwords 4 Click Registered . 5 Enter your password, and then enter it again to verify. 6 Click OK . The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Dele...

150 Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start , All Programs , TOSHIBA , Utilities , and then TOSHIBA Assist . The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Registered ....

151 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

152 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

153 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

154 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start , Control Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Optimize tab o...

155 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start , All Programs , TOSHIBA , Utilities , and then HWSetup , or click the TOSHIBA Hardware Settin...

158 Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. ...

160 Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default st...

161 Utilities TOSHIBA Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 214 ). You may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ®...

162 Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel on the side of the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the O...

163 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

164 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The Toshiba eco utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the Toshiba eco utility™, do one of the following: ❖ Click Start , All Progr...

165 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

166 Utilities ConfigFree® The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply. ConfigFree ® All references to Bluetooth ® in this section are applicable ...

168 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree ® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you ...

170 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

171 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...

172 If Something Goes Wrong Problems when you turn on the computer The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again. Your computer may be in Sleep mode and ...

173 If Something Goes Wrong Problems when you turn on the computer The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any ke...

174 If Something Goes Wrong The Windows ® operating system is not working 5 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage...

175 If Something Goes Wrong The Windows ® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the S...

176 If Something Goes Wrong The Windows ® operating system is not working Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, you...

177 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...

178 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start , and then click the Shut down button in the lower-right corner of t...

180 If Something Goes Wrong Keyboard problems After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visi...

181 If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attach...

182 If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) a...

183 If Something Goes Wrong Disk or storage drive problems 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start . Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been ...

184 If Something Goes Wrong Optical drive problems Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive’s cable is properly connected to the computer. Make sure the tray that holds the optical disc is closed properly. Press...

185 If Something Goes Wrong Sound system problems The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see “You press the disc eject button, but the drive tray does not slide out.” on page 184 ...

186 If Something Goes Wrong ExpressCard ® problems Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards ® that used to work no longer work. Check the ExpressCard ® status: 1 Click Start , Control Panel , System and Security , a...

187 If Something Goes Wrong Printer problems Hot swapping (removing one ExpressCard ® and inserting another without turning the computer off) fails . Follow this procedure before you remove an ExpressCard ® : 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessar...

188 If Something Goes Wrong Wireless networking problems Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 82 or in the instructions that came with the printer. You may have conn...

190 If Something Goes Wrong DVD operating problems ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi ® pa...

191 If Something Goes Wrong Develop good computing habits A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Click Start , Control Panel , System and Security , and then Power Options . 2 Click Choose when ...

192 If Something Goes Wrong Develop good computing habits If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data fil...

194 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softwa...

196 If Something Goes Wrong Develop good computing habits Cannot use the “USB Sleep and Charge function.” ❖ The setting of “USB Sleep and Charge function” may be Disabled. Change the setting to Enabled. ❖ Some external devices may not be able to use the “USB Sleep and Charge function.” In this case,...

197 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact ...

198 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Tos...

199 If Something Goes Wrong Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Latin America and Caribbean Toshiba America Information Systems9740 Irvine Blvd.Irvine, California 92618USA 800-457-7777 (within the US)...

200 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

201 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

202 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 141 . TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Pr...

203 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA ...

204 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Card Case The Card Case feature allows you to choose which cards appear in the Application Card display (see “Using the Application Cards” on page 203 ). To use the Card Case: 1 Click Start , All Programs , TOSHIBA , Utilities , and ...

205 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

207 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

209 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hib...

211 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

212 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

215 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in.

216 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

217 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory C...

Glossary 219 RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transist...

231 Index A AC adaptor 46 AC power (DC-IN) connecting adaptor 47 AC power light 46 Alt keys 96 Application Cards 202 audio files 134 audio features 134 B backing up files 95 battery Call2Recycle™ 125 changing 120 charge indicator light 48 , 114 charge not lasting 179 charging 48 , 113 conserving pow...