Page 3 - Safety Summary; This indicates that there is the risk of; death; or; serious injury; if the; WARNING
Safety Summary ENGLISH VERSION ( ) i Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before ...
Page 4 - ii; Injury; damage; to; Precautions; CAUTION
Safety Summary ENGLISH VERSION ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machi...
Page 5 - iii; Important Information to the User
EO1-13027 1.1 Introduction ( ) iii Important Information to the User In order to meet Product Safety, FCC and CE marking requirements, it is advised to use the power supply, power cord, and interface cable which were shipped with this product. Otherwise these devices need to meet following standards...
Page 6 - Wichtige Benutzerinformationen:; Netzanschlußkabel
EO1-13027 Wichtige Benutzerinformationen: Um die Produktsicherheit sicherzustellen und die FCC und CE-Markierungsanforderungen bei der Benutzung des Druckers zu gewährleisten, müssen folgende Anforderungen erfüllt sein oder das mitgesante Netzgerät, Netzanschlußkabel und Verbindungskabel verwendet w...
Page 7 - TABLE OF CONTENTS
EO1-13027 CAUTION! 1. This manual may not be copied in while or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this...
Page 9 - Applicable Model; Model name description; authorized TOSHIBA TEC representative.; Printer Series
1. PRODUCT OVERVIEW EO1-13027 1.3 Applicable Model 1-2 1.3 Applicable Model Model name description NOTE: Some combinations of the above specifications are not developed as products. For details, please refer to your nearest authorized TOSHIBA TEC representative. RoHS compliance R: RoHS-Compliant mod...
Page 14 - Front View; Rear View; LED and Feed Button; FEED Button
3. APPEARANCE EO1-13027 3.1 Front/Rear View 3-1 3. APPEARANCE 3.1 Front/Rear View Front View Rear View 3.2 LED and Feed Button POWER LED (Blue) Lights when the power is turned on. ERROR LED (Blinking Blue) The Error LED indicates an error by blinking FEED Button Used to feed receipt paper. A touch o...
Page 15 - Error Status Table; Receipt paper is low
3. APPEARANCE EO1-13027 3. 2 LED and Feed Button 3-2 Error Status Table Blue LED Blinking (Slow) Problem What to Do Where to Go Receipt paper is low There are about 4 ½ meters, ± 3 meters, (15 feet, ± 10 feet) of paper left. Change the paper soon to avoid running out of paper half way through a tran...
Page 17 - Requirements for Operation; This printer has the following requirements:; Serial Interface Type; USB Interface Type; Interface Cables; Kept as short as possible.
4. SET UP PROCEDURE EO1-13027 4.1 Requirements for Operation 4-1 4. SET UP PROCEDURE 4.1 Requirements for Operation This printer has the following requirements: Serial Interface Type The TOSHIBA POS terminal or Personal Computer to be connected must have a serial port. To communicate with the TOSHIB...
Page 18 - RS-232C cable pin configuration; Pin Female
4. SET UP PROCEDURE EO1-13027 4.1 Requirements for Operation 4-2 RS-232C cable pin configuration USB cable connector TRST – A00 9 Pin Female 9 Pin Female 1 2 3 4 Printer View End
Page 19 - Setting up the Printer; do not turn ON the power until the condensation is dried.
4. SET UP PROCEDURE EO1-13027 4.2 Setting up the Printer 4-3 4.2 Setting up the Printer CAUTION! 1. Place the printer on a flat, stable surface. 2. Do not place the printer close to a heater or where it may be exposed to direct sunlight. 3. Avoid locations where the printer may be exposed to high te...
Page 20 - INSTALLATION PROCEDURE; terminal and printer OFF.
5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5-1 5. INSTALLATION PROCEDURE WARNING! 1. Since the power cord and the interface cable are not provided with this unit, please locally purchase ones which meet the specifications. For detail specifications, please ...
Page 21 - Turn the printer power OFF.
5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5-2 5.1 Connecting the Power Cord and Interface Cable CAUTION! 1. Be sure to hold the connector when plugging in or unplugging the AC adapter cable. 2. Insert the AC adapter cable and the power cord firmly. 1) Turn...
Page 22 - plug in the power cord to the AC outlet.
5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5-3 4) Connect the interface cable to the TOSHIBA POS terminal or Personal Computer, and then plug in the power cord to the AC outlet. Interface cable
Page 23 - Connecting the Drawer
5. INSTALLATION PROCEDURE EO1-13027 5.2 Connecting the Drawer 5-4 5.2 Connecting the Drawer 1) Turn the printer power OFF. 2) Connect the drawer cable to the drawer interface connector in the correct orientation. [Drawer interface connector] (6-pin modular connector) A Drawer cable which connects th...
Page 24 - Loading the Receipt Roll; Standard operating temperature of printer is 5
5. INSTALLATION PROCEDURE EO1-13027 5.3 Loading the Receipt Roll 5-5 5.3 Loading the Receipt Roll When you use this printer for the first time or when the receipt paper has been used up, load a receipt roll in the following procedures while the printer power is set to ON. A thermal printer prints th...
Page 25 - opened as this may cause a poor print or a printer failure.
5. INSTALLATION PROCEDURE EO1-13027 5.3 Loading the Receipt Roll 5-6 1) Turn the printer power ON. 2) Hold the raised sides firmly and lift upwards to unhook the printer cover. (1) 3) Hold both sides of the printer cover and open it until it stops. (2) 4) Check for the correct orientation of the rec...
Page 27 - Stop and exit test
5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-8 Rolling ASCII print test (Receipt) This option let you run rolling ASCII printing test. The printer prints the resident character set in standard pitch continuously. When Rolling ASCII Print (Rcpt) is selected, test print will start. Press ...
Page 28 - Press the Paper Feed Button to stop the test.
5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-9 H print test (Receipt) This option let you run H printing test. The printer prints the ‘H’ character in standard pitch continuously. When H Print Test (Rcpt) is selected, test print will start. Press the Paper Feed Button to stop the test. ...
Page 29 - Duty check print test (Receipt
5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-10 Duty check print test (Receipt ) This option let you run duty check printing test. The printer prints the 12.5%, 25%, 50% and 100% duty original pattern. When Duty Check Print (Rcpt) is selected, test print will start. Press the Paper Feed...
Page 30 - Print current setting
5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-11 Print current setting This option let you print current setting on receipt. Press the Paper Feed Button to start the test. ** START CURRENT SETTING PRINTING? Return Main Menu > Short Click Start Printing > Long Click NOTE: Press the ...
Page 31 - GENERAL MAINTENANCE; print head during the maintenance.
6. GENERAL MAINTENANCE EO1-13027 6.1 Cleaning 6-1 6. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. DO NOT POUR WATER directly onto the printer, as this may cause electric shock or fire. 3. The print head becomes very hot while printing. ...
Page 32 - Removing Jammed Paper
6. GENERAL MAINTENANCE EO1-13027 6.2 Removing Jammed Paper 6-2 6.2 Removing Jammed Paper 1. Turn the power OFF. 2. Open the printer cover. 3. Remove the jammed paper. DO NOT USE any sharp implement or tool as these will damage the printer. 4. Clean the print head and platen, then remove any further ...
Page 33 - Problem; Check Point; Solution; NOTE
EO1-13027 7. Troubleshooting 7-1 7. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the printer, then contact your authorized TOSHIBA TEC representative for assistance. Problem Check Point Soluti...
