Page 5 - Table of Contents
v Table of Contents PREFACE ...................................................................................................................................................................... 9 About This Guide .......................................................................................
Page 9 - PREFACE; ABOUT THIS GUIDE; TECHNICIAN NOTES
9 PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the NVR and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the NVRs represent...
Page 11 - INTRODUCTION; PRODUCT DESCRIPTION
11 INTRODUCTION PRODUCT DESCRIPTION Toshiba’s NVR Software is the next great step in surveillance. The NVR Software has been designed for use on non-proprietary hardware and existing IT infrastructures, making it a cost effective next generation surveillance package. The NVR Software allows users to...
Page 12 - NVR SOFTWARE REQUIREMENTS
12 NVR SOFTWARE REQUIREMENTS Recommended Workstation/Server for NVR Software Total Cameras / Video Input 8/16 32 Type & Number or Processors: Intel® Q8200 2.33GHz+ Core 2 Quad X Intel® Q9550 2.83GHz+ Core 2 Quad X Operating System: Microsoft Windows 7 X X Microsoft Windows Vista X X Microsoft Wi...
Page 13 - NVR SOFTWARE SPECIFICATIONS
13 NVR SOFTWARE SPECIFICATIONS Total Cameras / Video Input 8 16 32 Recording Rate: 30 PPS per camera (depending on hardware configuration) PTZ Control YES Sample Image Size Averages: Variable Depending on Network Camera and Network Camera Settings Password Control: User Defined Access Image Compress...
Page 15 - GETTING STARTED
15 GETTING STARTED This chapter includes the following information: • Software CD Contents
Page 16 - NVR CONTENTS
16 NVR CONTENTS Identify the following components to make sure everything has been properly included with your new NVR Software CD. If any of the following items are missing, contact your dealer to arrange a replacement. Included Component List: Manual (PDF) Software Installation CD • Toshiba NVR So...
Page 17 - NVR BASICS
17 NVR BASICS This chapter includes the following information: • Installing the NVR Software • Registering the NVR Software • Becoming familiar with the Display screen • Defining Screen Divisions
Page 18 - INSTALLING THE SOFTWARE
18 INSTALLING THE SOFTWARE Installing NERO ® Burning Rom The NVR Software has been designed to work with Nero Burning Software Version 8. When installed, Nero will enable backup to the CD ROM directly within the NVR Software. Without Nero installed, video data may still be backed up but must be save...
Page 19 - Registering the NVR Software; Locating the System ID
19 Registering the NVR Software Have the following information available before registering. Software Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software. System ID: The System ID is a unique code generated using the MAC address of the comp...
Page 20 - Unlocking the Upgrade; Unlocking New Network Device
20 5. Verify the information. 6. Click Next if the information provided is correct. 7. Once validated, the user will be provided with the Unlock Code. 8. Print the page and save for later reference. Unlocking the Upgrade 1. Return to Setup > Network Cameras > License. 2. Enter the Unlock Code ...
Page 21 - DISPLAY SCREEN; Live Camera Options; Live Digital Zoom
21 DISPLAY SCREEN Each time the DVR starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. Live Camera...
Page 22 - CAMERA VIEW; Recording Status Indicator; Special Recording
22 CAMERA VIEW Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the DVR. Motion Detection Displayed...
Page 23 - SCREEN DIVISION BUTTONS
23 SCREEN DIVISION BUTTONS The Screen Division menu allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select...
Page 24 - Custom Live View Divisions
24 Custom Live View Divisions Customize your Live View screen by changing the order of the cameras. Each screen division can be individually customized but a camera can only be displayed once (once in 4 camera view, once in 9 camera view, etc). Both analog and IP video cameras can be moved. Create c...
Page 25 - SETUP OPTIONS
25 SETUP OPTIONS This chapter includes the following information: • Setup Overview • Camera Setup • Motion • Schedule • Network • Information • Administrative
Page 26 - SETUP OVERVIEW
26 SETUP OVERVIEW The Setup options allow you to optimize your DVR by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you ...
Page 27 - CAMERA SETUP
27 CAMERA SETUP Select Camera Selects the camera to be edited. Selected Camera Display Displays the live camera feed from the camera selected. Sensor Connection Specify which sensors are currently in use. Camera Name Specify a name for each camera. Define Camera Name Selected Camera Display
Page 28 - NETWORK VIDEO; Connecting a Network Device; Connecting Manually
28 NETWORK VIDEO Supported IP Camera Manufacturers ACTi Arecont Vision Axis Brans D-Link IQeye Lumenera Mobotix Panasonic Pixord Samsung Securgen Sony Stardot Toshiba VivoTek Connecting a Network Device Connecting Manually 1. From the Display screen, click Setup. 2. Click Network Video. 3. Click the...
Page 29 - Connecting with Camera Finder; Assigning a Network Device to a Channel
29 Connecting with Camera Finder 1. From the Display screen, click Setup. 2. Click the Network Video tab. 3. Click the Add/Remove Device tab. 4. Click Find Cameras to automatically find all connected Network cameras. 5. Select the check box next to the desired camera. 6. Click Get Device. 7. Type th...
Page 30 - Assigning Audio Channels to a Network Device
30 Assigning Audio Channels to a Network Device 1. From the Live View screen, click Setup. 2. Click Network Video. 3. Click the Audio Setup tab. 4. Click an available audio channel on the Channel List. 5. Select a network device added previously. 6. To record the network audio select the Record Netw...
Page 31 - Camera Configuration; Displaying More Columns
31 Camera Configuration The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix DVR Displaying More Columns The Camera Configuration tab can be customized to display the information you use most. Click Select Column to add or remove specific ...
Page 32 - MOTION SETUP; Create a Motion Area
32 MOTION SETUP The DVR allows the user to adjust several different Motion Settings and create motion detection areas. Create a Motion Area 1. Click Motion in Setup. 2. Select a camera from the Select Camera list. 3. Select the Detect Detail Motion Area check box. 4. Click Clear. 5. Click Advanced M...
Page 34 - GENERAL SETUP; Voice Warning
34 GENERAL SETUP Function Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Example: .Cycle through chann...
Page 35 - Connecting to a Wide Screen Display; Connecting a Second Monitor
35 Connecting to a Wide Screen Display 1. Click Exit on the Display screen and select Exit in Windows Mode. 2. Right-click the Desktop and select Properties. 3. Click the Settings tab. 4. Drag the Screen Resolution bar to the proper resolution of the connected display. Tip Refer to the display docum...
Page 37 - Auto Sequence Setting; Create Custom Auto Sequence
37 Auto Sequence Setting Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal is used to display on a spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each sele...
Page 38 - SCHEDULE SETUP; Recording Schedule
38 SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by au...
Page 39 - Sensor Schedule
39 Sensor Schedule The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searcha...
Page 40 - Create a Recording Schedule; Create a Sensor Schedule; Scheduling Alarm Events; Emergency Agent Schedule
40 Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- click Single Day Selection, enabling Multi Day Selection, to create the same schedule for multiple days. 2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. On...
Page 41 - Special Day Schedule; Creating/Editing a ‘Special Day’ Schedule; Deleting a ‘Special Day’ Schedule
41 Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Creating/Editing a ‘Special Day’ Schedule 1. Click Normal Day Mode to enable the Special Day Mode. 2. Select a day b...
Page 42 - System Restart Setup; Create System Restart Schedule
42 System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters. Create System Restart Schedule 1. Click Schedule on the Setup screen. 2. Click Restart Setup. 3. Select the day(s) of the week to schedule an au...
Page 43 - NETWORK SETUP
43 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. Time Out Value When attempting to connect to the DVR, if the connection does not succeed during the timeout period (seconds), th...
Page 44 - ADMINISTRATIVE SETUP; Disk Management
44 ADMINISTRATIVE SETUP Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For ...
Page 45 - User Management; Add a New User
45 User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true ad...
Page 46 - User Rank; Changing the Administrator Password; Default Administrator Password; Log Management; Setup Log Management Options
46 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out...
Page 47 - Status Check / Email; General; Users
47 Status Check / Email General 1. Click Setup on the Display screen. 2. Click Administrative. 3. Click Status Check/Email. 4. Select the Enable Email Alarm check box. 5. Enter a From Name and e-mail Address. Note This name and address will appear in the From line of the email alert message. 6. Ente...
Page 48 - Storage Check; Recording Data Check
48 Storage Check 1. Set up the General and Users tabs first. (see above) 2. Select the Use Storage Check check box. 3. Define the number of minutes. 4. Select an Alert Option, Beep or Popup Message, if desired. 5. Click Apply. Recording Data Check 1. Setup the General and Users tabs first. (see abov...
Page 50 - HDD Management
50 HDD Management HDD Management allows you to select drives to record data and add network drives.
Page 51 - INFORMATION; INSTANT RECORDING; Activate Instant Recording
51 INFORMATION The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the DVR and store tech support and contact number information. Site Code A user-specified unique identification name used by other DVR software to identi...
Page 53 - SEARCH
53 SEARCH This chapter includes the following information: • Search Overview • Daylight Saving Time • Index Search • Preview Search • Graphic Search • Motion Search
Page 54 - SEARCH OVERVIEW; Play Controls
54 SEARCH OVERVIEW The DVR has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the DVR is equipped to help the user quickly find a specific video or event. The ...
Page 56 - DAYLIGHT SAVING TIME
56 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR. The most basic involves selecting the date, time, camera, and clicking play. 1. Click the Calendar button to select a date. 2. Select a time by clicking the up and down arrows to the right of...
Page 57 - SAVE TO JPG OR AVI
57 SAVE TO JPG OR AVI The DVR can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the m...
Page 58 - Bookmarks; Modify Bookmarks
58 Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. 1. Perform a search for the desired video. 2. Stop playback at the beginning of the desired clip. 3. Right-click the video and select Start Bookmark. 4. Click the play button to con...
Page 59 - Single Clip Backup; Single Clip Backup Using Bookmark Data
59 Single Clip Backup Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without hAVIng to backup multiple cameras at a given time. The Clip Backup option gives the users ...
Page 60 - INDEX SEARCH; Performing an Index Search; Index Search Results Display
60 INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a user to perform a search based on criteria such as Sensor, Motion and Instant Record events Performing an Index Search 1. Click the Calendar button on the Sea...
Page 61 - PREVIEW SEARCH
61 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of...
Page 62 - Performing a Preview Search; GRAPHIC SEARCH; Performing a Graphic Search
62 Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Click Preview Search. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be. 3. R...
Page 63 - OBJECT SEARCH; Performing an Object Search
63 OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search 1. Perform a Basic Search. See the instructions on Performing a Basic Search. 2. Select...
Page 64 - MOTION SEARCH; Performing a Motion Search; AUDIO PLAYBACK
64 MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. Tip To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Motio...
Page 65 - SEARCH IN LIVE
65 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. 1. Move the mouse cursor over the desired live video display on the Live Display screen. 2...
Page 68 - SETTING UP A PTZ CAMERA; Enable the PTZ Settings
68 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large ...
Page 69 - ADVANCED PTZ SETUP; Creating and Viewing Preset Positions; Creating a Preset; Viewing a Preset
69 ADVANCED PTZ SETUP Note Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this. Cre...
Page 70 - PTZ Address Settings; ACCESSING PTZ MENUS
70 PTZ Address Settings Some protocols support software address settings. The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses. The PT Driver Address is associated with the PTZ ID address set on the camera. The addresses must match for the D...
Page 71 - CONTROLLING A PTZ CAMERA; Using the Graphical PTZ Controller
71 CONTROLLING A PTZ CAMERA The Surveillix DVRs provide control for a PAN/TILT/ZOOM camera in two different ways. The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen. The second method is to use the mouse to control the camera dir...
Page 72 - Using the On-Screen Compass; UNDERSTANDING TOURS
72 Using the On-Screen Compass 1. Click Setup on the Display screen. 2. Click PTZ. 3. Select the On Screen Compass check box to enable the feature. 4. Click Apply. 5. Click Exit to return to the Display screen. 6. Click PTZ. 7. Control the PTZ by dragging the mouse on the screen in the desired direc...
Page 73 - PTZ Tour Schedule; Create PTZ Tour Schedule
73 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click Setup on the Display screen. 2. Click PTZ. 3. Click Tour Schedule to open the PTZ Tour Schedule window. 4. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the ...
Page 75 - BACKING UP VIDEO DATA
75 BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD • Saving Video from a Single Camera • Scheduling Regular Video Backup
Page 76 - BACKUP OVERVIEW
76 BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD-RW drive, Network Storage Locations, and External Hard Drives. The DVR can easily backup important video data to an internal or external media locat...
Page 77 - General Screen Overview; Performing a General Backup
77 General Screen Overview The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10-minute (6 vertical cells) segme...
Page 78 - Clip Screen Overview; Performing a Clip Backup
78 Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup 1. Click Backup on the Display screen. 2. Click the Clip tab at the top of the Backup Center window. 3. Set the S...
Page 79 - Scheduled Screen Overview; Performing a Scheduled Backup; Specifying Scheduled Backup Drives
79 Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, on a regular scheduled basis (1-24 hours). The Scheduled Backup Screen is similar to the General Backup Screen. Performing a Scheduled Backup 1. Click B...
Page 82 - Configuring TCP/IP Settings
82 LAN OVERVIEW The DVR can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. A LAN is a gr...
Page 84 - FEATURES; INSTALLING LDAP
84 FEATURES The instructions below are for LDAP Integration with Server Software version 3.6.36 and above. • DVR server does not need to be joined to the Domain. The DVR server will query the LDAP server for accounts and authorization levels. • The DVR server creates groups within Active Directory f...
Page 88 - WEB VIEWER OVERVIEW
88 WEB VIEWER OVERVIEW The DVR allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure w...
Page 92 - EMERGENCY AGENT OVERVIEW; Configuring the DVR; Configuring the Client PC
92 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded a...
Page 93 - Setup Window; EMERGENCY AGENT WINDOW; Filter Event List
93 Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the DVR. Save Directory Sets the location that recorded video footage is saved to. Not...
Page 94 - Add Items to Alarm Confirm List
94 Add Items to Alarm Confirm List 1. From the Option menu, click Setup. 2. Type the desired text in the box below the Alarm Confirmation List. NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen. 3. Click Add. 4. Click OK to...
Page 95 - SEARCH ALARM WINDOW; View Recorded Video
95 SEARCH ALARM WINDOW Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the AVI video to appear more pixilated. When size is not an i...
Page 96 - REMOTE SOFTWARE OVERVIEW
96 REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live vid...
Page 97 - Remote Software Setup; Installing Remote Software
97 Remote Software Setup Installing Remote Software 1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically. 2. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. 3. When the software finish...
Page 98 - Configuring the Server for Remote Connection
98 Configuring the DVR In order to access the DVR remotely, the DVR Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. Center Port...
Page 99 - DIGITAL VERIFIER OVERVIEW; Installing the Digital Verifier; Using the Digital Verifier
99 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any wa...
Page 100 - BACKUP VIEWER OVERVIEW; Installing Backup Viewer; Loading Video from DVD or Hard Drive
100 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be rea...
Page 101 - SCS OVERVIEW
101 SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVRs to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locatio...
