Toshiba Standard Telephone- User Manual

ii Strata CTX Standard Telephone User Guide October 2002 Contents Automatic Busy Redial ................................................................................................................... 9Automatic Callback ...............................................................................

Strata CTX Standard Telephone User Guide October 2002 iii Contents Store a Station Speed Dial Number .......................................................................................... 25Advanced Speed Dial Operation ...............................................................................

iv Strata CTX Standard Telephone User Guide October 2002 Contents

Strata CTX Standard Telephone User Guide October 2002 v Introduction This guide provides operating instructions for standard analogue telephones connected to a Strata CTX system. Organisation This guide is divided as follows: ♦ Chapter 1 – The Basics provides descriptions and operating procedures fo...

vi Strata CTX Standard Telephone User Guide October 2002 Conventions Introduction Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Cal...

Strata CTX Standard Telephone User Guide October 2002 1 The Basics 1 This chapter shows you the basic operation of your standard analogue telephone. Notes ♦ A representative in your company is assigned as the CTX System Administrator for the Strata CTX telephone system. The CTX System Administrator ...

2 Strata CTX Standard Telephone User Guide October 2002 Recall The Basics Recall The term “flash/recall” is used in a number of feature instructions. Since many standard telephones have a Recall button, this guide assumes that you have one. If your standard telephone does not have a Recall button, p...

Strata CTX Standard Telephone User Guide October 2002 3 The Basics Message Waiting Message Waiting A message light and/or interrupted dial tone indicates a message for your phone. An extension can receive up to four simultaneous Message Waiting indications. One message is reserved for the Message Ce...

4 Strata CTX Standard Telephone User Guide October 2002 Call Transfer The Basics Call Transfer 1. While on a call, press Recall . You hear internal dial tone. 2. Dial the extension where the call will be transferred. You can remain on the line and announce the call or immediately “blind transfer” th...

Strata CTX Standard Telephone User Guide October 2002 5 The Basics Conference Calls Conference Calls You can conference together up to eight parties (including your own) - with up to six parties being external network lines. The actual number of conference parties with acceptable volume levels depen...

6 Strata CTX Standard Telephone User Guide October 2002 Conference Calls The Basics Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference. This feature enables participants in a conference to listen to or leave a voice mail message during one phone call. ➤ To add...

Strata CTX Standard Telephone User Guide October 2002 7 Advanced Operation 2 This chapter gives you instructions on using your telephone’s advanced functions. Account Code Calls Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction...

8 Strata CTX Standard Telephone User Guide October 2002 Account Code Calls Advanced Operation Forced Account Codes Some applications require you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must e...

Strata CTX Standard Telephone User Guide October 2002 9 Advanced Operation Automatic Busy Redial Automatic Busy Redial After reaching a busy outside number, you can activate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the redial ...

10 Strata CTX Standard Telephone User Guide October 2002 Call Forward Advanced Operation 3. When the called station or outside line becomes idle, your telephone rings. 4. Answer within about three rings (5 to 180 secs., set in programming) to prevent the callback from being cancelled. After you answ...

Strata CTX Standard Telephone User Guide October 2002 11 Advanced Operation Call Forward Call Forward Categories ♦ Call Forward Any Call – Forwards any call, whether an internal call or incoming line call. ♦ Call Forward - Incoming Line – Forward incoming line calls only. ♦ Call Forward Any Call - S...

12 Strata CTX Standard Telephone User Guide October 2002 Call Forward Advanced Operation Call Forward Procedures The following table contains Call Forward Button sequences. You can do a Call Forward function by one, entering the button sequence as described, or two, programming a flexible button to ...

14 Strata CTX Standard Telephone User Guide October 2002 Call Park Orbits Advanced Operation Call Park Orbits The Call Park feature enables you to hold a call temporarily in a location other than your telephone. These areas are called orbits. You or another telephone user can retrieve a parked call ...

Strata CTX Standard Telephone User Guide October 2002 15 Advanced Operation Call Pickup Call Pickup You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls. Group Pickup Stations can be assigned in system programming to Pi...

16 Strata CTX Standard Telephone User Guide October 2002 Call Waiting Advanced Operation Notes ♦ The Primary extension number is the directory number by which the phone set is defined. Other, non-primary extension numbers may also appear on the phone. By convention, the Primary extension number is a...

Strata CTX Standard Telephone User Guide October 2002 17 Advanced Operation Direct Inward System Access Direct Inward System Access Outside callers with touch tone phones can call in to lines programmed for Direct Inward System Access (DISA) and dial an extension or outgoing line without going throu...

18 Strata CTX Standard Telephone User Guide October 2002 Door Lock(s) Advanced Operation Setting DND for Another Extension ➤ To activate DND for another extension ➤ Enter #6191 (hear Entry Tone) + the Primary extension of the remote extension + the pass code + # (hear Success Tone). This sets DND as...

Strata CTX Standard Telephone User Guide October 2002 19 Advanced Operation Door Phone(s) Door Phone(s) Door phones can be used to call telephones selected in system programming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also...

20 Strata CTX Standard Telephone User Guide October 2002 Emergency Ringdown Advanced Operation ➤ To call from a door phone 1. Press the door phone button and then release it. You hear a distinctive ringing tone–one or five times (set in system programming). 2. When answered, speak at a normal voice ...

Strata CTX Standard Telephone User Guide October 2002 21 Advanced Operation Override Calls Do Not Disturb Override Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in. Your telephone may be programmed to block DND O...

22 Strata CTX Standard Telephone User Guide October 2002 Paging Advanced Operation Privacy Override This feature enables you to enter an established call on a line you share with another telephone. Up to two station users can enter an existing Exchange line-to-station call (i.e., up to three station...

Strata CTX Standard Telephone User Guide October 2002 23 Advanced Operation Privacy All Call Page You can make an All Call Page to telephones assigned to the “All Call Page Group.” Stations are assigned to the “All Call Page Group” in system programming. ➤ To make an All Call Page 1. Lift the handse...

24 Strata CTX Standard Telephone User Guide October 2002 Redial Advanced Operation Redial Use this button to redial the last number dialed from your phone. ➤ To redial the last number, press * 0 . Speed Dial Speed Dial enables you to dial a sequence of up to 32 digits with a shorter code. Dial seque...

Strata CTX Standard Telephone User Guide October 2002 25 Advanced Operation Speed Dial Store a Station Speed Dial Number ➤ To store a Station Speed Dial Number using an Access Code 1. Dial #66 . You hear Entry Tone. 2. Dial the Station Speed Dial number (100~199). You hear Entry Tone. Note Selected ...

26 Strata CTX Standard Telephone User Guide October 2002 Voice Mail - Direct Transfer Advanced Operation When * is used as an escape character, it consumes one Speed Dial digit. Entering * 7 to insert a seven-second pause would consume two of 32 characters. “ * ” functions as an escape key indicatin...

Strata CTX Standard Telephone User Guide October 2002 27 Advanced Operation Feature Access Codes Feature Access Codes Enter the sequence shown in Table 4 for the particular feature that you want to use. Table 4 Feature Access Codes Feature Feature Access Code Sequences Account Code Cnf/Trn + #46 + A...

Strata CTX DKT2000/3000-Series Telephone October 2002 A-1 Notes to Users Step 1: Safety Approval Toshiba Information System (U.K.) Ltd declare that the Strata CTX complies with the EEC’s LVD directive, (Directive No. 73/23/EEC). The product has been assessed and found to comply with EN60950:2000. Th...

Strata CTX DKT2000/3000-Series Telephone October 2002 A-3 Notes to Users EU Compliance Any peripheral apparatus connected to the above ports must have the same EN60950 classification. ie. ♦ SELV ports must only be connected to SELV type ports. ♦ TNV ports must only be connected to TNV type ports. 1-...

A-4 Strata CTX DKT2000/3000-Series Telephone October 2002 EU Compliance Notes to Users The notes listed below form part of the products’ compliance with the aforementioned European Norm. To ensure EU compliance the system must installed in accordance with the instructions in the “Installation and Ma...

Strata CTX DKT2000/3000-Series Telephone October 2002 A-5 Notes to Users Type Approval Step 3: Type Approval Toshiba Information Systems (UK), Ltd, (TIU), hereby declares that the Strata CTX product complies with the requirements of the EC Directive 1999/5/EC, (aka Radio & Telecommunications Ter...

A-6 Strata CTX DKT2000/3000-Series Telephone October 2002 Network Planning Information Notes to Users Step 4: Network Planning Information 4-1. Strata CTX Tone Plan. Table A-3 below lists the characteristics of the tones and signals used in Strata CTX. Table A-3 Tones/ Signal to: Frequency Cadence M...

Strata CTX Standard Telephone User Guide October 2002 IN-1 Index A about this book conventions vi access codes 27 account code 27 calls 7 forced account codes (verified/non-verified) 7 , 8 voluntary 8 all call page 23 answering a call 2 attendant console 27 automatic busy redial 27 callback 9 callba...