Page 2 - Protection of Stored Data
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Satellite ® /Satellite Pro ® L800/S800 Series Recordable and/or ReWritable Drive(s) and...
Page 4 - Industry Canada Requirement; FCC requirements
4 5.375 x 8.375 ver 2.3 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact ...
Page 5 - Disconnection; Fax Branding
5 5.375 x 8.375 ver 2.3 Telephone Company Procedures The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally be necessary for them to make changes in their equipment, operations or procedures. If these changes might affect your servi...
Page 6 - Alarm Equipment; Instructions for IC CS-03 Certified Equipment
6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or ...
Page 7 - Wireless Interoperability
7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs ...
Page 8 - Wireless LAN and Your Health; Regulatory Information
8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...
Page 10 - EU Declaration of Conformity
10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...
Page 11 - VCCI Class B Information; Taiwan; Using this Equipment in Japan
11 5.375 x 8.375 ver 2.3 VCCI Class B Information Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal co...
Page 12 - Device Authorization
12 5.375 x 8.375 ver 2.3 2. Indication The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m. 4 This equ...
Page 15 - Wireless Technology Interoperability
15 5.375 x 8.375 ver 2.3 radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation....
Page 16 - Wireless Technology and Your Health; Regulatory statements
16 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology and Your Health The products with Bluetooth ® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the e...
Page 17 - Optical Disc Drive Safety Instructions; Location of the Required Label
17 5.375 x 8.375 ver 2.3 Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from indu...
Page 19 - Trademarks; Licenses
19 5.375 x 8.375 ver 2.3 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark a...
Page 20 - Computer Recycling Information
20 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling polic...
Page 21 - Contents
21 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 27 This guide ...............................................................29Safety icons ............................................................30 Other icons used ....
Page 22 - Recovering of factory default software with
22 Contents 5.375 x 8.375 ver 2.3 Seeking additional help .....................................36Check list ..........................................................37Precautions .......................................................37Important information on your computer’s cooling fan .............
Page 23 - Connecting an HDMITM-compatible television
23 Contents 5.375 x 8.375 ver 2.3 Connecting an HDMI™-compatible television or display device .........................................77 Connecting an external monitor or projector ....77Directing the display output when you turn on the computer .........................................77 Adjusting...
Page 25 - operating system can help
25 Contents 5.375 x 8.375 ver 2.3 Chapter 5: Utilities.................................................................... 116 TOSHIBA Assist ....................................................117 Connect...........................................................118Secure..............................
Page 26 - Data and system configuration backup in
26 Contents 5.375 x 8.375 ver 2.3 Memory problems ................................................146Power and the batteries ........................................146Keyboard problems ...............................................148Display problems ..................................................
Page 27 - Introduction
27 5.375 x 8.375 ver 2.3 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR ® qualified. Toshiba is a partner in the Environmental Protection Agency’s (...
Page 29 - This guide
29 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...
Page 30 - Safety icons; Other icons used
30 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...
Page 31 - Your computer’s features and specifications; Other documentation; Service options
31 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...
Page 32 - Chapter 1; Getting Started; Selecting a place to work; Setting up a work environment
32 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...
Page 33 - Keeping yourself comfortable
33 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...
Page 34 - Using the notebook with an external keyboard, mouse or monitor
34 Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on t...
Page 35 - Typing style; Taking breaks and varying tasks
35 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor s...
Page 36 - Mobile computing tips
36 Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your compu...
Page 37 - Check list
37 Getting Started Selecting a place to work Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for yo...
Page 39 - Important information on your computer’s cooling fan
39 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. ...
Page 40 - Setting up your computer; Connecting to a power source
40 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 44 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, ...
Page 43 - Charging the main battery
43 Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white. After that, ...
Page 44 - Setting up your software; Registering your computer with Toshiba; Adding optional external devices
44 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...
Page 45 - Installing a memory module
45 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes with enough memory to run most of today’s popular applications. You may w...
Page 50 - Removing a memory module
50 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe...
Page 53 - Checking total memory; Recovering the Internal Storage Drive; Recovery option
53 Getting Started Recovering the Internal Storage Drive TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click the Start...
Page 57 - Recovering of factory default software with user’s data
57 Getting Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state . (Sample Image) Recovery of Factory Default Software screen 8 Click Next . A confirmation message displays reminding you that all data will be lost ...
Page 63 - Recovering to a custom size partition
63 Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery. When the recovery process is complete, a message displays, indicating that the C: drive has been recovered. 10 Click Finish to restart the computer. Recovering to a custom size partition Recovering to a cust...
Page 65 - Creating recovery media
65 Getting Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition . (Sample Image) Recovery of Factory Default Software screen 8 Use the on-screen arrow buttons in The size of drive C: field to set the partit...
Page 67 - Restoring from recovery media
67 Getting Started Recovering the Internal Storage Drive 4 Do one of the following: ❖ If you are copying files to DVD, insert a blank DVD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSH...
Page 69 - Erasing the Internal Storage Drive
69 Getting Started Erasing the Internal Storage Drive ❖ Recovery of factory default software with user’s data —If you want to the recovery the factory default software, while the computer attempts to back up all data from C:\Users ❖ Recover without changing the hard drive partitions —If you want to ...
Page 71 - Checking the internal storage drive operating status; Installing drivers and applications
71 Getting Started Checking the internal storage drive operating status 5 Click Next to begin erasing the internal storage drive. When the process is complete, a message displays, indicating that the internal storage drive has been erased. 6 Click Finish to restart the computer. Checking the interna...
Page 72 - Using the touch pad
72 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖ Move the point...
Page 75 - Adjusting touch pad settings; Disabling or enabling the touch pad
75 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...
Page 76 - Connecting an external device; Using external display devices
76 Getting Started Using external display devices Connecting an external device Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device your computer...
Page 77 - Selecting video cables; Directing the display output when you turn on the computer
77 Getting Started Using external display devices Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one...
Page 78 - Adjusting the quality of the external display; Customizing your computer’s settings
78 Getting Started Customizing your computer’s settings The quickest way to change the display output settings is to use the display hot key ( F4 ): Press F4 repeatedly until the setting you want takes effect. Briefly pause each time you press the F4 key to allow time for the display to change. This...
Page 79 - Caring for your computer; Cleaning the computer
79 Getting Started Caring for your computer Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see “Taking care of your battery” on page 105 . Please handle your computer carefully to avoid scratching o...
Page 81 - Chapter 2; Learning the Basics; Computing tips
81 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...
Page 82 - Using the keyboard
82 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the d...
Page 83 - Character keys; Special Windows
83 Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchang...
Page 84 - Starting a program; Starting a program using the Search programs and files field
84 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows ® Explorer. If you prefer to open the program first, you have fou...
Page 85 - Starting a program from the Start menu; Saving your work
85 Learning the Basics Saving your work Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows ® WordPad program as ...
Page 86 - Restoring your work; Using the optical disc drive
86 Learning the Basics Using the optical disc drive HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive. Restoring your work To restore informat...
Page 87 - Optical disc drive components
87 Learning the Basics Using the optical disc drive TECHNICAL NOTE: Your optical disc drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change ...
Page 88 - Media control buttons; Inserting an optical disc
88 Learning the Basics Using the optical disc drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies w...
Page 89 - Removing a disc with the computer on
89 Learning the Basics Using the optical disc drive 5 Place the disc carefully in the disc tray, label side up, and gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of ...
Page 90 - Recording optical media
90 Learning the Basics Using the optical disc drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media ® Player and use it to select and then play the CD. For other types of media, ...
Page 91 - Removing a disc with the computer off; Toshiba’s online resources
91 Learning the Basics Toshiba’s online resources Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to pres...
Page 92 - Chapter 3; Mobile Computing; Toshiba’s energy-saver design
92 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...
Page 93 - Running the computer on battery power; Battery Notice
93 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model,...
Page 94 - Power management
94 Mobile Computing Running the computer on battery power TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable oper...
Page 95 - Charging the RTC battery
95 Mobile Computing Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the b...
Page 96 - Monitoring main battery power
96 Mobile Computing Monitoring main battery power Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully ch...
Page 97 - Determining remaining battery power
97 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light near the upper-right corner of the keyboard. When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended ...
Page 98 - What to do when the main battery runs low
98 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your curr...
Page 99 - Conserving battery power
99 Mobile Computing Monitoring main battery power 3 Click Change advanced power settings . The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings...
Page 100 - Power Plans
100 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The fo...
Page 101 - Using the TOSHIBA eco power plan
101 Mobile Computing Using the TOSHIBA eco power plan 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, ...
Page 102 - Changing the main battery; Removing the battery from the computer
102 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery term...
Page 103 - Inserting a charged battery
103 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard ...
Page 105 - Taking care of your battery; Safety precautions
105 Mobile Computing Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor, overheats or changes color or shape while it is being used or charged, t...
Page 106 - Maintaining your battery; Disposing of used batteries
106 Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the b...
Page 107 - Traveling tips
107 Mobile Computing Traveling tips Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. In addition, Toshiba’s recycling initiatives include recycling programs, events and consum...
Page 108 - Chapter 4; Exploring the desktop
108 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You can use its features to start programs, find docum...
Page 109 - Finding your way around the desktop; Icons
109 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...
Page 111 - Notification area; Setting up for communications; Using Wireless LAN connectivity
111 Exploring Your Computer’s Features Setting up for communications To make a program or window the currently active one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notificatio...
Page 112 - Connecting your computer to a network; Exploring audio features; Recording sounds
112 Exploring Your Computer’s Features Exploring audio features When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi ® networking problems, see “Wireless networking problems” on page 153 . Connecting your computer to a network You can connect your com...
Page 113 - Using external speakers or headphones; Using the Web Camera
113 Exploring Your Computer’s Features Using the Web Camera 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have finished recording, click the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click Save . Using...
Page 114 - Using the Memory card reader; Inserting memory media
114 Exploring Your Computer’s Features Using the Memory card reader To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, cl...
Page 115 - Removing memory media
115 Exploring Your Computer’s Features Using the Memory card reader 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can...
Page 116 - Chapter 5; Utilities
116 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...
Page 117 - TOSHIBA Assist
117 Utilities TOSHIBA Assist ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click th...
Page 118 - Connect
118 Utilities TOSHIBA Assist Connect The feature available in this category is Bluetooth ® Settings. (Sample Image) TOSHIBA Assist window – Connect tab
Page 119 - Secure
119 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab
Page 121 - Optimize
121 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize ta...
Page 122 - TOSHIBA Recovery Media Creator; TOSHIBA Application Installer
122 Utilities TOSHIBA Recovery Media Creator TOSHIBA Recovery Media Creator The TOSHIBA Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery m...
Page 123 - Setting passwords; Using a supervisor password
123 Utilities Setting passwords 4 Click Install , then follow the on-screen prompts to complete the installation process. Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the passw...
Page 124 - Deleting a supervisor password
124 Utilities Setting passwords To set a supervisor password: 1 Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password ...
Page 125 - Using a user password
125 Utilities Setting passwords 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered . A pop-up screen appears asking for a password. 5 Enter the password, then click OK . 6 Click OK to exit. 7 Restart the system to ...
Page 126 - Deleting a user password
126 Utilities Setting passwords Deleting a user password To cancel the power-on password function: 1 Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears. 2 On the left side, click the Secure ...
Page 127 - TOSHIBA Face Recognition Utility
127 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...
Page 128 - TOSHIBA PC Diagnostic Tool Utility
128 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...
Page 129 - Mouse Utility
129 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection. Or click the Mouse icon in the...
Page 130 - TOSHIBA Hardware Setup
130 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: ❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click on yo...
Page 132 - TOSHIBA Sleep Utility; Starting the TOSHIBA Sleep Utility; USB Sleep and Charge
132 Utilities TOSHIBA Sleep Utility TOSHIBA Sleep Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the T...
Page 134 - Enabling/Disabling USB Sleep and Charge; Power supply mode settings
134 Utilities TOSHIBA Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility. To disable this function, de-select the check box. Yo...
Page 135 - TOSHIBA Accessibility
135 Utilities TOSHIBA Accessibility With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. T...
Page 136 - TOSHIBA eco UtilityTM
136 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button ...
Page 137 - TOSHIBA Service Station
137 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...
Page 138 - TOSHIBA PC Health Monitor
138 Utilities TOSHIBA PC Health Monitor You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows ® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does no...
Page 139 - Chapter 6; If Something Goes Wrong; Problems that are easy to fix; Your program stops responding.
139 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...
Page 140 - Problems when you turn on the computer; The computer will not start.
140 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...
Page 141 - The computer displays the; The AC power light is blinking.
141 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...
Page 142 - The battery light is blinking when the computer is on.
142 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bullet...
Page 143 - Using Startup options to fix problems
143 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...
Page 144 - Internet problems; My Internet connection is very slow.
144 If Something Goes Wrong The Windows ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the ...
Page 145 - Fixing a problem with Device Manager; Checking device properties
145 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...
Page 146 - Memory problems; Power and the batteries
146 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click the Start button, and then click the Shut down button in the lower-right c...
Page 148 - Keyboard problems
148 If Something Goes Wrong Keyboard problems Keyboard problems You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufa...
Page 149 - Display problems; The screen does not look correct.
149 If Something Goes Wrong Display problems The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize . This opens the Personalization window. Choose a theme for your desktop background,...
Page 150 - Disk or storage drive problems; Your hard disk seems very slow.
150 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in...
Page 151 - Your data files are damaged or corrupted.; Optical disc drive problems; You cannot access a disc in the drive.
151 If Something Goes Wrong Optical disc drive problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult you...
Page 152 - Some discs run correctly but others do not.; Sound system problems; No sound is coming from the computer’s speakers.; Printer problems; The printer will not print.
152 If Something Goes Wrong Sound system problems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For mo...
Page 153 - The printer will not print what you see on the screen.; Wireless networking problems
153 If Something Goes Wrong Wireless networking problems Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that ...
Page 155 - DVD operating problems
155 If Something Goes Wrong DVD operating problems The Windows ® operating system wireless management utility does not work. If you are using an external Wi-Fi ® adapter (a USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disa...
Page 156 - The screen saver runs while you are watching a movie or title.; Develop good computing habits
156 If Something Goes Wrong Develop good computing habits 4 To turn off the display, select Never in the drop-down lists. 5 Click Save changes . The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To di...
Page 157 - Read the user’s guides.; Data and system configuration backup in the Windows
157 If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its sof...
Page 158 - operating system
158 If Something Goes Wrong Develop good computing habits 4 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create . The Windows ® operating system creates the restore point, automatical...
Page 159 - General tips for installing hardware and software
159 If Something Goes Wrong Develop good computing habits Fortunately, the Windows ® operating system offers a convenient way to back up your computer or just your important files to optical disc drives, or hard drives. An external hard drive is recommended in case the internal storage drive fails. ...
Page 160 - USB Sleep and Charge is not working.
160 If Something Goes Wrong Develop good computing habits ❖ Have your back up DVD(s) on hand in case you need any files from them. ❖ Do not guess - follow directions carefully! It is often necessary to run an installation utility first - before connecting a new hardware item to the computer. If the ...
Page 161 - The “USB Wakeup function” does not work.; If you need further assistance
161 If Something Goes Wrong If you need further assistance ❖ Try selecting a different charging mode in the TOSHIBA Sleep and Charge Utility, if your computer provides more than one charging mode. For more information, see “Power supply mode settings” on page 134 . ❖ If you are attempting to charge ...
Page 162 - Contacting Toshiba; Other Toshiba Internet Web sites
162 If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba...
Page 163 - Toshiba’s worldwide offices
163 If Something Goes Wrong Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Latin America and Caribbean Toshiba America Information Systems, Inc9740 Irvine Boulevard.Irvine, California 92618United States Mexico T...
Page 164 - Appendix A; Hot Keys/TOSHIBA Cards; Hot Key Cards
164 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...
Page 165 - Using the Hot Key Cards; Hot key functions
165 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the corresponding function key. Hot keys are keys that, when pressed, turn system functions on and off. Hot keys have a legend o...
Page 166 - Volume Mute
166 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute Lock (Instant security) Display brightness This hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. This hot key displays the help file. ...
Page 169 - Keyboard hot key functions
169 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions This hot key decreases the speaker volume. This hot key increases the speaker volume. This hot key mutes the sound coming from the computer. This hot key allows you to zoom out. This hot key allows you to z...
Page 170 - Disabling or enabling wireless devices
170 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluetooth ...
Page 172 - Appendix B; USA; Canada; United Kingdom; Europe
172 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...
Page 173 - Glossary; Acronyms
173 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...
Page 175 - Terms
Glossary 175 ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in...
Page 188 - Index
188 Index A AC adaptor 40 AC power 94 AC power light 40 accessing network 112 adding memory check total memory 53 memory (optional) 45 optional external devices 44 adequate ventilation cooling fan 39 adjusting touch pad settings 75 audio features 112 B backing up files 82 , 85 battery battery life 9...