Toshiba R30-A - Manual

9 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for yo...

14 5.375 x 8.375 ver 2.3 listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This device must...

15 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

16 5.375 x 8.375 ver 2.3 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03...

18 5.375 x 8.375 ver 2.3 Trademarks Portégé and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States an...

19 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling polic...

20 5.375 x 8.375 ver 2.3 Contents Introduction ............................................................. 26 This guide ............................................................ 28Safety icons ......................................................... 29 Other icons used ..........................

21 Contents 5.375 x 8.375 ver 2.3 Check list ....................................................... 36Precautions .................................................... 37Important information on your computer’s cooling fan................................................ 39 Setting up your computer ....

22 Contents 5.375 x 8.375 ver 2.3 Adjusting the quality of the external display ...................................................... 75 Customizing your computer’s settings ................ 76Caring for your computer..................................... 76 Cleaning the computer ......................

23 Contents 5.375 x 8.375 ver 2.3 Determining remaining battery power............ 95What to do when the main battery runs low ............................................................ 96 Setting battery notifications ........................... 96Conserving battery power ............................

24 Contents 5.375 x 8.375 ver 2.3 Chapter 5: Utilities ................................................ 120 eco Utility ® ........................................................ 121 Password Utility ................................................. 122 Using a supervisor password .....................

25 Contents 5.375 x 8.375 ver 2.3 Disk or storage drive problems .......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155Sound system problems .................................... 156ExpressCard ® ...

26 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR ® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR ® Pro...

28 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

30 Introduction Documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of th...

31 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...

32 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...

34 Getting Started Selecting a place to work ❖ When using a notebook for long hours, it may be more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level. ❖ The mouse should be next to the keyboar...

35 Getting Started Selecting a place to work Taking breaks and varying tasks ❖ Change the way you work so that you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be...

36 Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting. Again, if you experience persistent or recurrent pain, ach...

37 Getting Started Selecting a place to work Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖ Avoid prolonged physi...

39 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

40 Getting Started Connecting to a power source To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 40 . Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer...

42 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, po...

43 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it, see “Exploring Your Computer’s Features” on page 106 . When opening or closing the display panel, place one hand on the palm rest to hold...

44 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

45 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows ® charms appear, click or touch the Settings ( ) charm. Pressing the power button...

46 Getting Started To Restart your computer To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows ® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the s...

47 Getting Started Adding optional external devices 3 In the lower right of the screen click or touch the Power ( ) icon. (Sample Image) Sleep 4 Highlight Sleep , and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, when you restart the comp...

48 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes with enough memory to run most of today’s popular applications. You may w...

49 Getting Started Adding memory (optional) To avoid damaging the computer’s screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots—Slot A and Slot B. ...

50 Getting Started Adding memory (optional) 3 In the lower right of the screen click or touch the Power ( ) icon. (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option. The computer closes all open applications, shuts down the operat...

52 Getting Started Adding memory (optional) 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. (Sample Illustration) Aligning the memory module with the socket ...

53 Getting Started Adding memory (optional) (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. (Sample Illustration) Inserting the memory module into t...

54 Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe...

55 Getting Started Removing a memory module Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on...

56 Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe...

57 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without yo...

58 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly re...

59 Getting Started Recovering the Internal Storage Drive When you create recovery media, only the operating system files and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recov...

60 Getting Started Recovering the Internal Storage Drive An optional external writable optical disc drive must be connected to your computer in order for the DVD option to display in the dialog box. 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want t...

61 Getting Started Recovering the Internal Storage Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 85 ). During the recover...

62 Getting Started Recovering the Internal Storage Drive 5 A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process....

63 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Refresh your PC without affecting your files , and click or tou...

64 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will resta...

66 Getting Started Recovering the Internal Storage Drive (Sample Image) Do you want to fully clean your drive? screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 9 Clic...

67 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. You must have an Internet connection to reinstall applications. To rein...

68 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint ® II pointing device —Moves the cursor and selects items on the screen. To move the cursor, gently push the pointing device in the dir...

69 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control ...

70 Getting Started Using the touch pad To: Do the following: Example: Move the on-screen pointer Slide your finger across the touch pad in the direction you want to move the pointer. To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred directio...

72 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

73 Getting Started Using external display devices 2 Connect the device’s video or USB cable to the port on the computer and to the device. 3 Connect the device’s power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your computer may automatically de...

74 Getting Started Using external display devices manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external monitor or projector You can easily attach an external monitor or projector to ...

75 Getting Started Using external display devices This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window The ( ) + P keys naviga...

76 Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs. From the ...

77 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive indicator light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its...

78 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

79 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the d...

80 Learning the Basics Using the keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combi...

81 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illust...

82 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop...

83 Learning the Basics Mouse properties Double-tap —Tap quickly twice to zoom in. For example, double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out. Pinch —In some apps (such as Maps and Games), you can zoom in and out by placing two fingers on the screen at on...

84 Learning the Basics Saving your work Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function, mo...

85 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back up several files at o...

86 Learning the Basics Using the optical disc drive When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: (Sample Illustration) Optical...

87 Learning the Basics Using the optical disc drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button. 4 Hold the disc by its edges and check that it is fr...

88 Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc drive that allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical media. For m...

89 Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object,...

90 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...

91 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model,...

92 Mobile Computing Charging batteries The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off. TECHNICAL NOTE: Depending on your system, the RTC b...

93 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting tha...

94 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RT...

95 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( )/power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows ® operating system Sleep command). (S...

96 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current r...

97 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings . The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the a...

98 Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft ® has combined these options into preset Power P...

99 Mobile Computing Using the eco power plan To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to ac...

100 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals...

101 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustratio...

102 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that yo...

103 Mobile Computing Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life. Safety precautions Always immediately turn the power off and disconnect the power cable/cord plug from the plug socket and stop usi...

104 Mobile Computing Taking care of your battery Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged. ...

105 Mobile Computing Traveling tips Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ Traveling tips The environmental precautions listed in “Selecting a place to w...

106 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows ® operating system, providing new and easy ways to access everyt...

107 Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system components, and perform mos...

108 Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can us...

109 Exploring Your Computer’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location ...

110 Exploring Your Computer’s Features Windows ® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short descr...

111 Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet or to communicate across telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you ...

112 Exploring Your Computer’s Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administ...

113 Exploring Your Computer’s Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save . Using external speakers or headphones Your computer is eq...

114 Exploring Your Computer’s Features Using the Web Camera Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messagi...

115 Exploring Your Computer’s Features Using an ExpressCard ® Using an ExpressCard ® (Available on certain models.) The ExpressCard ® slot supports the use of ExpressCard ® media. The slot also supports hot swapping, which allows you to replace one ExpressCard ® with another while the computer is on...

116 Exploring Your Computer’s Features Using the Memory card reader Removing an ExpressCard ® 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2 . 2 Prepare the card for removal by clicking on or touching the Show hidden icons button ( ),...

117 Exploring Your Computer’s Features Using the Memory card reader Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows ® operating system. Inserting memory media To locate your Memory card reader, please refe...

118 Exploring Your Computer’s Features Using the expansion port 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe ...

120 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

121 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility ® : 1 From the Start screen begin typing eco Utility . 2 Click or touch eco Utili...

122 Utilities Password Utility Password Utility Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of password...

124 Utilities Password Utility Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up screen appears asking for a password. 3 Enter your password, and then clic...

126 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up screen appears asking for a password. 3 Enter your password, and then click o...

127 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings . 2 Click or touch System Settings . The System Se...

129 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” 1 To access Sleep Utilities from the Start screen begin typing System Setti...

131 Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility ca...

133 Utilities Function Key Function Key The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn noti...

134 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating reco...

135 Utilities TOSHIBA Application Installer TOSHIBA Application Installer You must have an Internet connection to reinstall applications. The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and a...

136 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be ...

137 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’...

138 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition suc...

139 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique charact...

140 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

141 If Something Goes Wrong Problems when you turn on the computer If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped...

142 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/ Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the b...

143 If Something Goes Wrong The Windows ® operating system is not working 3 If your computer has a removable battery, connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again. If the computer starts normally, the battery may need charging, may ...

144 If Something Goes Wrong The Windows ® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup me...

145 If Something Goes Wrong The Windows ® operating system is not working Reset your computer ❖ All of your personal files and apps are removed ❖ Your computer settings are changed back to their defaults For more information, see “Reset your PC” on page 64 . Advanced options Choosing this option pre...

146 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable debugging mode Starts Windows ® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows ® with a minimal ...

147 If Something Goes Wrong Fixing a problem with Device Manager My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. The Windows ® operating ...

148 If Something Goes Wrong Memory problems Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s pr...

150 If Something Goes Wrong Power and the batteries Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or powe...

151 If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the powe...

153 If Something Goes Wrong Disk or storage drive problems ❖ Project to a second screen ❖ Adjust ClearType text 4 Click or touch OK . The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 ...

155 If Something Goes Wrong Optical disc drive problems 4 Click or touch the Optimize button. The system will display the status as it optimizes and defragments the drive. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packa...

156 If Something Goes Wrong Sound system problems If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to th...

157 If Something Goes Wrong ExpressCard ® problems ExpressCard ® problems (Available on certain models.) ExpressCards ® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard ® problems occur during installation and setup of new cards. If you ar...

159 If Something Goes Wrong Printer problems 3 Highlight, and then click or touch the item you would like to eject. The Safe To Remove Hardware message appears. 4 Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supp...

160 If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file. ...

162 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure ...

163 If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click the desktop and click Personalize in the menu. 2 ...

164 If Something Goes Wrong Develop good computing habits Read the documentation. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its sof...

166 If Something Goes Wrong Develop good computing habits 7 Verify that the Restore point you chose is the correct one. If it is not, click or touch Back to return to the previous step. 8 Close all programs and save all open files. 9 Click or touch Finish , and then Yes to begin the system restore. ...

169 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep a...

170 If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba...

172 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Slee...

173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernation mode Fn+ This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer...

174 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. Click, touch, or press ENTER to activate the selected option. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen...

175 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad Fn+ This TOSHIBA Function key decreases the screen brightness. Fn+ This TOSHIBA Function key increases the screen brightness. Fn+ This TOSHIBA Funct...

176 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the cursor control overlay Disabling or enabling the numeric overlay Disabling or enabling the scroll lock Volume Mute Fn+ This TOSHIBA Function key enables/disables the cursor control overlay. Fn+ This TOSHIBA Function ...

177 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key decreases the speaker volume. Fn+ This TOSHIBA Function ...

178 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

179 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

Glossary 181 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms ...

184 Glossary controller —A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU —See Central Processing Unit (CPU) . CPU cache —A section of very fast memory residing ...

Glossary 187 Function key —(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys —The keys labeled F1 through F12 ...

188 Glossary I icon —A small image displayed on the screen that represents a function, file, or program. interlaced —A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-int...

Glossary 189 load —To move information from a storage device (such as a hard disk) into memory for processing. local area network —See LAN . logical drive —A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical ...

190 Glossary non-interlaced —A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced . non-system disk —A disk for storing programs and data that cannot be used to start the computer. Compare s...

Glossary 193 system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. T TFT display —See active-matrix display . Touch —To activate items displayed on the screen, such as apps, setting icons...

194 Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 112 AccuPoint® primary button 68 secondary button 68 adding memory check total memory 56 memory (optional) 48 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 72 app, starting 83 Ap...