Toshiba Qosmio G30 - Manual

Toshiba Qosmio G30

Toshiba Qosmio G30 Laptop – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 3 – iii; Preface; configuration, refer to the parts list dedicated to it.; SAFETY PRECAUTIONS; serious bodily injury, if the safety instruction is not observed.
  • Page 4 – iv
  • Page 5 – Conventions; Acronyms; boldface; Key operation; Ctrl; and at the same time press
  • Page 6 – vi; Table of Contents; Chapter 1
  • Page 7 – vii; Chapter 3; ONE
  • Page 8 – viii; Chapter 4; sensor
  • Page 9 – ix; Appendices
  • Page 12 – Hardware Overview
  • Page 13 – Inverter
  • Page 14 – Figures
  • Page 20 – Block; Figure 1-2 shows the system block diagram.
  • Page 25 – Data transfer rate
  • Page 26 – Drive; Parameter Standard; Maker
  • Page 27 – Drive Specification
  • Page 31 – TFT Color Display; Module; Figure 1-7 LCD module; Number of Dots; Number of Dots
  • Page 32 – Input
  • Page 33 – Supply
  • Page 34 – Name
  • Page 36 – Battery Name; Lithium ion 6 cell; Battery
  • Page 37 – Battery type; Table 1-12 Data preservation time; Condition preservation; Standby
  • Page 38 – Table 1-13 Time required for charges of RTC battery; Condition Time; About 8 hours
  • Page 39 – Adapter; The AC adapter is used to charge the battery.; Specification
  • Page 42 – Troubleshooting Procedures
  • Page 43 – Chapter 2
  • Page 49 – Flowchart; Ask him or her to enter the password if a password is registered.
  • Page 54 – Procedure 1; Table 2-1 Battery icon; Battery icon; Lights orange
  • Page 55 – DC IN icon; When the icon is blinking, perform the following procedure.
  • Page 56 – Procedure 2; Start
  • Page 57 – Error code
  • Page 58 – nd Battery; S3V output; Error code Meaning; E5V output; Error code Meaning
  • Page 59 – PPV output
  • Page 61 – The sub clock does not oscillate.
  • Page 62 – Procedure 3
  • Page 63 – Procedure 5; Replacement
  • Page 64 – Board; Procedure 1: Message Check
  • Page 65 – PRESS ANY KEY TO CONTINUE.
  • Page 67 – Figure 2-2 A set of tool for debug port test
  • Page 77 – Clears PWRBTN_STS; Clearness of IRT status
  • Page 78 – Suspend mode
  • Page 79 – LED Status
  • Page 83 – LED status
  • Page 84 – Check 1; SC initialization error
  • Page 85 – Tests and Diagnostic,; Procedure 4; Replacement Procedures
  • Page 86 – USB FDD Troubleshooting; Detailed operation is given in Chapter 3,
  • Page 87 – Tests and Diagnostics,; Code Status; Write protected
  • Page 88 – and perform the following checks.
  • Page 91 – Troubleshooting Procedures; HDC ERROR
  • Page 92 – Check 1 Format the 2.5” HDD using MS-DOS FORMAT command. Type as; FORMAT
  • Page 95 – Troubleshooting; Tests and Diagnostics
  • Page 97 – Touch pad Troubleshooting
  • Page 98 – instructions in Chapter 4,
  • Page 102 – Optical Disk Drive Troubleshooting; for more information on how to perform the test program.; and perform the following checks:
  • Page 103 – Modem Troubleshooting
  • Page 105 – LAN Troubleshooting; the problem still occurs, perform Check 2.
  • Page 106 – Wireless LAN Troubleshooting
  • Page 107 – The wireless LAN function-wiring diagram is shown below:
  • Page 108 – for instructions on how to disassemble the computer and then
  • Page 109 – Bluetooth Troubleshooting
  • Page 110 – The Bluetooth function-wiring diagram is shown below:
  • Page 111 – Procedure 3 Replacement Check
  • Page 112 – Sound Troubleshooting; The connection of sound system is shown in the following figure.
  • Page 114 – TV tuner Troubleshooting; Procedure 1: Connector Check and Replacement Check; steps in Chapter 4. If the problem still occurs, perform Check 5.
  • Page 115 – Bridge media Slot Troubleshooting; If the card is not recognized or data are not red, go to Procedure 2.; The Bridge media is connected to IS2101 on the system board.
  • Page 116 – PCI ExpressCard Slot Troubleshooting; Gigabit Ether ExpressCard; Marvell Yukon 88E8053E PCI-E Gigabit Ethernet Controller #2; USB 2.0 5in1 ExpressCard USB Device
  • Page 117 – Fingerprint sensor; When failed in Procedure 1 to Procedure 3, execute Procedure 4.
  • Page 123 – Check 4 The system board may be faulty. Replace it with a new one.
  • Page 126 – Tests and Diagnostics
  • Page 127 – Tests and Diagnostics
  • Page 130 – Tables
  • Page 131 – The Diagnostic Test; Check all cables are connected firmly.; menu
  • Page 134 – Executing the Diagnostic Test; Enter; Can not execute in a virtual 8086 mode.
  • Page 135 – NOTE: To exit the DIAGNOSTIC TEST MENU, press the; DIAGNOSTIC TEST MENU :
  • Page 136 – TEST; SYSTEM TEST NAME XXXXXX
  • Page 137 – Selecting; YES; Terminates the test program and exits to the subtest menu.
  • Page 138 – Check of the RAID configuration; Explanation of the screen display; Contents of the screen display are shown below.; Physical Drive
  • Page 139 – Logical Drive Information:; Displays RAID level configured.; of Logical drive condition; the RAID is optimal.
  • Page 142 – Abnormal noise of the motor from the HDD:; Refer to the; Access to the HDD is very slow:; Independent Utility
  • Page 143 – ABSENT or OFFLINE is displayed; ONLINE
  • Page 144 – NO DRIVE for one drive is displayed
  • Page 145 – FAIL for one drive is displayed
  • Page 146 – Setting of the hardware configuration; Initial config set
  • Page 147 – DMI information save
  • Page 148 – Test; To execute this program, input; to select the
  • Page 149 – Names; Test Name
  • Page 154 – To execute the Keyboard Test, select; Scan
  • Page 156 – To exit this subtest and return to the DISPLAY TEST menu, press; after
  • Page 158 – Floppy Disk Test; To execute the Floppy Disk Test, select; and follow the directions displayed on the screen.
  • Page 159 – FLOPPY DISK IN PROGRESS XXXXXXX
  • Page 160 – Also, printer port wraparound connector must be connected.
  • Page 162 – and; Subtests 01 and 02 require the following data format:
  • Page 163 – Hard Disk Test; Refer to the operating system instructions.; Test drive number select; Detail status display
  • Page 164 – HARD DISK TEST XXXXXXX
  • Page 165 – Worst pattern data; Partial Read
  • Page 166 – Real Timer Test
  • Page 169 – CAUTION: PCMCIA wraparound test is not supported for this model.; Sub# Address Good Bad
  • Page 172 – Error Code and Error Status Names; Device name
  • Page 173 – EE
  • Page 175 – Hard Disk Test Detail Status; HDC status = XXXXXXXX; Bit Name
  • Page 177 – Description; Pad
  • Page 180 – Touch sensor buttons
  • Page 181 – Kill switch is set to a start position (OFF)
  • Page 183 – Green
  • Page 184 – Cleaning; Selecting test; displays the; Press any key when ready.; When the; cleaning start; message appears, the FDD head cleaning has begun.
  • Page 185 – Utilities; The error information is displayed in the following order:
  • Page 186 – STS ADDR
  • Page 188 – Floppy Disk Drive Utilities
  • Page 189 – Format start
  • Page 190 – Copy start
  • Page 192 – Model
  • Page 193 – Configuration
  • Page 195 – NG
  • Page 197 – Setting the responder machine
  • Page 198 – OK
  • Page 199 – SKU check of module; Press any key and return to the test menu.
  • Page 204 – LAN; To execute LAN test, press; Press the number you want to test and press
  • Page 205 – message will appear in the display.
  • Page 206 – 000Base Auto-negotiation TxRx Test
  • Page 207 – test; To execute Modem test, press; * Scorpio Modem Initialize; If the color in the LED of the connection checker is orange, press
  • Page 208 – To execute this test, press; machine to perform this test.; Bluetooth sub system test program VX.XX; or
  • Page 209 – . The following message
  • Page 210 – Message Contents; xFFFFFFFFFFFF
  • Page 211 – ** See the Specification of the Bluetooth System for details.
  • Page 212 – Press; in the target machine. The following message will
  • Page 217 – ** Number 0x30 to 0x40 are common error codes of the test program.
  • Page 219 – Sound Test program; Input the test number and press; . The following menu will appear in; Exit to Main
  • Page 220 – . Then following message will appear in
  • Page 222 – . Insert the test media
  • Page 224 – CD/DVD TEST IN PROGRESS XXXXXXXX; Select the track number you want to test and press; and press
  • Page 227 – ESC
  • Page 229 – The changes you made will cause the system to reboot.; Esc
  • Page 230 – SETUP Options
  • Page 235 – Space
  • Page 237 – HDD; PCI Bus; PCI BUS
  • Page 238 – Enabled
  • Page 239 – LEGACY
  • Page 240 – Built in HDD1
  • Page 242 – Replacement Procedures
  • Page 243 – Replacement Procedures
  • Page 248 – Safety Precautions
  • Page 249 – Before You Begin
  • Page 250 – Disassembly Procedure; Three main types of cable connector are used.; Pressure plate connector
  • Page 251 – Assembly Procedure
  • Page 252 – Screw Tightening Torque; Use the following torque when tightening screws.; Grip Color; Even numbered length screws: Brown; Grip area; Special length screw: Blue
  • Page 253 – Screw Notation; Screw shape
  • Page 254 – pack; Removing the battery pack; Battery pack assembly; Figure 4-1 Removing the battery pack
  • Page 255 – Installing the battery pack
  • Page 256 – Removing the ExpressCard & PC card; Push the; eject button; . It will pop out when you release it. Then press the eject button; ExpressCard; PC card; Eject button
  • Page 257 – Figure 4-2 Removing the ExpressCard or PC card; Installing the ExpressCard & PC card; Make sure the; does not stick out.; and press it until it is securely connected.
  • Page 258 – Removing the Bridge media; . It will pop out partly when you release, so pull out the card.; Installing the Bridge media; Insert the; Bridge media
  • Page 259 – Removing the HDD; data loss or damage to the device.; screw
  • Page 261 – screws; and separate the; HDD holder; from the; HDD assembly; BIND; Figure 4-6 Removing the HDD
  • Page 262 – Installing the HDD
  • Page 263 – module; memory access problems.; Removing the memory module; Loosen the; Remove the; memory slot cover; Memory slot cover; Figure 4-7 Removing the memory slot cover
  • Page 264 – memory module; Memory module; Figure 4-8 Removing the memory module; Installing the memory module; not boot when a memory module in installed into slot A.
  • Page 265 – cover; Removing the Speaker cover; Turn the computer face up and open the display.; counterclockwise and take it out from the slot.; Speaker cover; Figure 4-9 Removing the speaker cover; Installing the Speaker cover; Install the; speaker cover; to the slot and turn it clockwise.
  • Page 266 – Removing the keyboard; frame and do not touch the keytop.; keyboard holder; Remove the following; FLAT BIND screw; Keyboard holder
  • Page 267 – Keyboard support plate
  • Page 268 – Installing the keyboard
  • Page 269 – Wireless LAN card; Removing the wireless LAN card; Figure 4-12 Removing the wireless LAN card
  • Page 270 – Installing the wireless LAN card
  • Page 271 – Removing the MDC; MDC; Figure 4-13 Removing the MDC
  • Page 272 – Installing the MDC
  • Page 273 – Removing the Bluetooth module; Bluetooth antenna cable; Figure 4-14 Removing the Bluetooth module; Installing the Bluetooth module
  • Page 274 – assembly; Removing the Cover assembly; Analog TV turner cable
  • Page 275 – LCD connector cover
  • Page 276 – cover assembly; while releasing the latches.; Cover assembly
  • Page 277 – Installing the cover assembly
  • Page 278 – Removing the touch pad; S Tapping; Figure 4-18 Removing the touch pad
  • Page 280 – Installing the touch pad; and slide the TP board to the rib.; Guide; computer. Be sure to stick a new touch pad.
  • Page 281 – Internal microphone; Removing the Internal microphone; Guides; Figure 4-20 Removing the internal microphone; Installing the Internal microphone; up and install it to the microphone holder.
  • Page 282 – Removing the Volume board; Volume cover; Figure 4-21 Removing the volume board; Installing the Volume board
  • Page 283 – Fingerprint sensor board; Removing the Fingerprint sensor board; Fingerprint sensor holder; Figure 4-22 Removing the fingerprint sensor board
  • Page 284 – Installing the Fingerprint sensor board
  • Page 285 – Removing the Switch board; Figure 4-23 Removing the switch board
  • Page 286 – Installing the Switch board
  • Page 287 – Optical disk drive; ejection of optical disk inside ODD.; Removing the optical disk drive; B FLAT BIND screw; ODD panel; Figure 4-24 Removing the ODD panel
  • Page 288 – ODD assembly; Figure 4-25 Removing the ODD assembly
  • Page 289 – ODD side bracket; Figure 4-26 Removing the ODD rear bracket
  • Page 290 – Installing the optical disk drive
  • Page 291 – Disassembling the ODD drive assembly; Hook; Figure 4-27 Ejecting the optical disk
  • Page 292 – Assembling the ODD assembly
  • Page 293 – Removing the RTC battery; RTC battery; Figure 4-28 Removing the RTC battery; Installing the RTC battery
  • Page 294 – Removing the JK board; JK cable; Figure 4-29 Removing the JK board
  • Page 295 – Installing the JK board
  • Page 296 – Removing the LED board; LED board; Figure 4-30 Removing the LED board
  • Page 297 – Installing the LED board
  • Page 298 – System board; Removing the system board
  • Page 299 – Installing the system board; system board; to the base assembly and secure it with the following; Tapping
  • Page 300 – Removing the speaker; Speaker AMP board; Figure 4-32 Removing the speaker AMP board
  • Page 301 – Speaker; Figure 4-33 Removing the speaker; Installing the speaker
  • Page 302 – Removing the GPU fan; GPU fan; Figure 4-34 Removing the GPU fan; Installing the GPU fan
  • Page 303 – Removing the F jack/Modem jack/Analog TV cable; Disconnect the; Take out the; Take out the; TV antenna cable; analog TV cable
  • Page 304 – Installing the F jack/Modem jack/Analog TV cable; Arrange the; Connect the; F jack
  • Page 305 – Removing the Wireless communication switch; wireless communication switch; Wireless communication switch; Figure 4-36 Removing the wireless communication switch; Installing the Wireless communication switch; wireless communication switch; to the base assembly.
  • Page 306 – Removing the CPU heat sink fan/CPU; order of the number marked on the holder.; CPU holder; Figure 4-37 Removing the CPU heat sink fan
  • Page 307 – by rotating the; cam; on the CPU socket 90 degrees counterclockwise; CPU; Figure 4-38 Replacing the CPU
  • Page 308 – Installing the CPU fin & CPU; Applying silicon grease
  • Page 309 – Removing the GPU heat sink; GPU holder; Figure 4-40 Removing the GPU heat sink
  • Page 310 – Installing the GPU heat sink; number marked on the holder.
  • Page 311 – Removing the Analog TV tuner; Analog TV tuner; Figure 4-41 Removing the analog TV tuner; Installing the analog TV tuner
  • Page 312 – Removing the PC card slot; PC card slot; Figure 4-42 Removing the PC card slot
  • Page 313 – Installing the PC card slot
  • Page 314 – Removing the LCD unit / FL inverter; LCD mask; Figure 4-43 Removing the LCD mask
  • Page 315 – FL inverter; Figure 4-44 Removing the FL inverter
  • Page 316 – Aluminum tape; Figure 4-45 Removing the LCD unit
  • Page 317 – securing the LCD support and remove the; LCD; LCD support; Figure 4-46 Removing the LCD support
  • Page 318 – Installing the LCD unit/FL Inverter; mask and the display rear cover.
  • Page 319 – cable; Removing the LCD cable; LCD cable holder plate; Figure 4-47 Removing the LCD cable
  • Page 320 – Installing the LCD cable; versa. “L” for the left and “R” for the right are marked on the hinge cap.
  • Page 321 – Wireless LAN antennas/Bluetooth antenna; Removing the wireless antennas/Bluetooth antenna; Wireless LAN antenna; Figure 4-48 Removing the wireless LAN antenna/Bluetooth antenna
  • Page 322 – Installing the wireless antennas/Bluetooth antenna
  • Page 323 – Removing the display latch hook; Display latch hook; Figure 4-49 Removing the display latch hook; Installing the display latch hook
  • Page 324 – Removing the display rear cover; Display rear cover; Figure 4-50 Removing the display rear cover; Installing the display rear cover
  • Page 325 – Removing the hinge; Insulator; Figure 4-51 Removing the hinge
  • Page 326 – Installing the hinge
  • Page 327 – Fluorescent lamp; This system uses LCD module from the following supplier.; Type Part; Philips
  • Page 330 – source PCB; . Be careful not to apply excessive force to the PCB
  • Page 331 – board assembly; adhesive tapes; sheets and light guide; Remove the two; FL tube cover
  • Page 332 – Assembling the 17.1 Inch LG.Philips Fluorescent lamp; NOTE: Be careful not to apply excessive force to the PCB and TCP.
  • Page 333 – . Be careful not to apply excessive force to the COF.
  • Page 334 – bezel; . Be careful not to apply excessive force to the PCB and COF.
  • Page 336 – Removing the 17.1-inch Sharp fluorescent lamp
  • Page 337 – ) Remove the bent portion of the bezel.
  • Page 344 – Assembling the 17.1-inch Sharp fluorescent lamp
  • Page 345 – Insert the projection at the both sides of lamp cover.
  • Page 346 – Outline of the section of lamp side
  • Page 348 – It is on the guide lib.
  • Page 349 – CAUTION: When handling the circuit board, do not hold both edges.
  • Page 352 – Bend and stick it on the side.
  • Page 355 – Appendix Contents
  • Page 357 – Appendix I
  • Page 363 – Appendix A Handling the LCD Module; Precautions for handling the LCD module
  • Page 369 – Appendix B Board Layout
  • Page 370 – Number Name
  • Page 374 – board; Figure B-4 LE board layout; System board I/F connector
  • Page 375 – Figure B-5 TP board layout; System board I/F port
  • Page 376 – Figure B-6 FS board layout
  • Page 379 – Appendix C Pin Assignment; GND
  • Page 387 – GND
  • Page 394 – T GND
  • Page 395 – O 6 GND; WCHDAT-P3P O 4 GND
  • Page 404 – GND
  • Page 407 – LED
  • Page 408 – GND
  • Page 413 – Power
  • Page 415 – Appendix D Keyboard Scan/Character Codes; Codes
  • Page 418 – PrintSc; * Scan codes differ by overlay function.; key makes different codes.; Fn; key does not generate a code by itself.
  • Page 419 – Shift
  • Page 420 – Code set 1
  • Page 423 – Appendix E Key Layout; US Keyboard; Figure E-1 US Keyboard layout; UK Keyboard; Figure E-2 UK Keyboard layout
  • Page 424 – KO Keyboard; Figure E-3 KO Keyboard layout; TC Keyboard; Figure E-4 TC Keyboard layout
  • Page 425 – Appendix F Wiring Diagrams; F.1 RGB Monitor ID Wraparound connector; Figure F-1 RGB Monitor ID Wraparound connector (15PIN to 15PIN); F.2 LAN loopback Connector; Figure F-2 LAN loopback connector
  • Page 427 – Appendix G BIOS Rewrite Procedures; Rewriting the BIOS; Do not turn off the power while you are rewriting the BIOS.
  • Page 429 – Appendix H EC/KBC Rewrite Procedures; Replacing of system board; Tools; EC/KBC rewriting disk for the computer; Turn on the power while holding down the; Tab; key. (Keep holding down the key until a beep
  • Page 431 – Component Time
  • Page 433 – Appendix J Maintenance of TOSHIBA RAID; Follow the below procedures to repair TOSHIBA RAID; Reception; Perform the HDD Trouble-; No; Treatment; Yes; Figure J-1 Flowchart of repairing TOSHIBA RAID
  • Page 434 – J.2 Analysis and handling by Drive Log; Follow the below procedures to analyze.; End
  • Page 435 – How to identify the cause of failure; Find the log of message of “Fail this drive” last generated, using
  • Page 437 – Command; command
  • Page 438 – Sector Count; : Number of sectors transmitted from the address indicated by LBA.; STATUS; Indicate that the command aborts.
  • Page 440 – J.3 Operation of Independent utility; This is a utility to display Drive Log of TOSHIBA RAID.; Data area; Own Log; Data area; Figure J-3 Drive Log
  • Page 441 – J.3.2 How to operate the Independent Utility
  • Page 442 – Logical Drive; Table J-2 Displayed item in Logical Drive; Explanation
  • Page 443 – Table J-3 Items displayed in Physical Drive
  • Page 446 – Create Array; key to select a drive. When a drive selected, the status of [Physical; Option; DONE; key. Put the cursor on the “Yes” and press
  • Page 447 – Start Rebuild; When the array is “Degraded”, the choice is only is one.
  • Page 449 – Resume Rebuild; Put the cursor on “OK” in [Confirmation] and press
  • Page 451 – Check Media; key
  • Page 452 – Modify Array; This option changes the setting of array.; Change Parameter; Table J-6 Item of array; Option Explanation; Write Cache
  • Page 453 – Change RAID Level
  • Page 454 – Delete Array
  • Page 455 – Select [Physical Drive] in Setup Utility to set physical drive.
  • Page 456 – View Drive Log; Table J-8 Function of option and key
  • Page 459 – Table J-11 Function of key in View Drive Log; Key Function; Force OFFLINE; Select the drive that you want to set it to offline with
  • Page 460 – Exit
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[CONFIDENTIAL]

1

Toshiba Personal Computer

QOSMIO G30

Maintenance Manual

TOSHIBA CORPORATION

File Number 960-546

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Summary

Page 3 - iii; Preface; configuration, refer to the parts list dedicated to it.; SAFETY PRECAUTIONS; serious bodily injury, if the safety instruction is not observed.

QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO G30. NOTE: Each model of QOSMIO G30 has a different configuration. For each model’s configuration, refer to the pa...

Page 4 - iv

iv [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO G30 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnost...

Page 5 - Conventions; Acronyms; boldface; Key operation; Ctrl; and at the same time press

QOSMIO G30 Maintenance Manual (960-546) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following th...

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