Page 2 - For the state of California only.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . For the state of California only. Model: Portégé ® Z10-A Series Recordable and/or ReWritable D...
Page 7 - Wireless Interoperability; Bluetooth; Bluetooth
7 5.375 x 8.375 ver 2.3 Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defin...
Page 8 - Wireless LAN and Your Health
8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...
Page 14 - Taiwan; Using this Equipment in Japan
14 5.375 x 8.375 ver 2.3 The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European C...
Page 15 - VCCI Class B Information
15 5.375 x 8.375 ver 2.3 2. Indication The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m. 4 This equi...
Page 16 - Export Administration Regulation
16 5.375 x 8.375 ver 2.3 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law...
Page 18 - Device Recycling Information
18 5.375 x 8.375 ver 2.3 Device Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policie...
Page 19 - Contents
19 5.375 x 8.375 ver 2.3 Contents Chapter 1: Introduction ........................................... 24 This guide ............................................................ 26Safety icons ......................................................... 27 Other icons used .................................
Page 20 - Connecting an external monitor or
20 Contents 5.375 x 8.375 ver 2.3 Recovering the Internal Storage Drive ................. 37 Creating recovery media ................................ 38Restoring from recovery media...................... 41Refresh your PC (with user’s data) ................ 42Reset your PC .............................
Page 21 - Windows
21 Contents 5.375 x 8.375 ver 2.3 Starting an app .................................................... 64 Starting an app from the Start screen ........... 64 Saving your work ................................................. 65Backing up your work .......................................... 65Toshib...
Page 22 - eco Utility
22 Contents 5.375 x 8.375 ver 2.3 Recording sounds .......................................... 86Using external speakers or headphones ....... 87 Using the Web Camera ........................................ 88Using the Memory card reader ............................ 88 Inserting memory media ..........
Page 23 - Data and system configuration backup in
23 Contents 5.375 x 8.375 ver 2.3 Wireless networking problems........................... 120Develop good computing habits........................ 122 Data and system configuration backup in the Windows ® operating system ............ 123 If you need further assistance............................ 12...
Page 24 - Introduction; Your computer is ENERGY STAR
24 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba device, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR ® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR ® Progr...
Page 26 - This guide; Read the entire guide from beginning to end.
26 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...
Page 27 - Safety icons; Provides important information.; Other icons used; HINT: This icon indicates helpful hints and tips.
27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...
Page 28 - Your device’s features and specifications; Documentation; “If
28 Introduction Documentation 5.375 x 8.375 ver 2.3 Your device’s features and specifications Certain device chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the ic...
Page 29 - Chapter 1; Getting Started; Selecting a place to work; “Setting up your software” on
29 Chapter 1 Getting Started This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device. Please read the safety instruction information on the Quick Start document (that shipped with your device) care...
Page 30 - Connecting to a power source
30 Getting Started Connecting to a power source To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 30 . Please handle your device carefully to avoid scratching or damaging the surface. Connecting to a power source Your device req...
Page 32 - Charging the main battery; The device battery is not accessible by the user.
32 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, po...
Page 33 - Using the device for the first time; “Exploring Your Device’s Features” on page 80; Initial setup
33 Getting Started Using the device for the first time Using the device for the first time The device is now ready for you to turn it on and begin using it, see “Exploring Your Device’s Features” on page 80 . When opening or closing the display panel, place one hand on the palm rest to hold the devi...
Page 34 - Registering your device with Toshiba; To Shut down your device
34 Getting Started Registering your device with Toshiba The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen i...
Page 35 - To Restart your device
35 Getting Started To Restart your device Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is bei...
Page 36 - To place your device in Sleep mode
36 Getting Started To place your device in Sleep mode 4 Highlight Restart , and then click or touch the Restart option. The device closes all open applications, and restarts the operating system. To place your device in Sleep mode 1 From the Start or Desktop screen, move your pointer to the upper-ri...
Page 37 - Adding optional external devices; Recovery option Description
37 Getting Started Adding optional external devices Adding optional external devices Before adding external devices, Toshiba recommends setting up your software. See “Setting up your software” on page 33 . After starting your device for the first time you may want to: ❖ Connect external devices (see...
Page 38 - Creating recovery media
38 Getting Started Recovering the Internal Storage Drive A recovery image of your device is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly reco...
Page 39 - . In the list that appears, click or touch your
39 Getting Started Recovering the Internal Storage Drive During the recovery process your device must be connected to an external power source via the AC adaptor. When you create recovery media, only the operating system files, applications, and drivers originally shipped with the device are backed ...
Page 40 - (Sample Image) TOSHIBA Recovery Media Creator dialog box
40 Getting Started Recovering the Internal Storage Drive The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use. 3 Check the “Informati...
Page 41 - Restoring from recovery media; “Backing up your work” on page 65
41 Getting Started Recovering the Internal Storage Drive If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery. For information on using the Re...
Page 44 - (Sample Image) Ready to refresh your PC screen; Reset your PC
44 Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 65 ). 6 Click or touch the Next button to begin. The “Ready to refresh your PC” s...
Page 46 - (Sample Image) Do you want to fully clean your drive screen; Select one of the following options:; The “Ready to reset your PC” screen appears.; (Sample Image) Ready to reset your PC screen; Click or touch the
46 Getting Started Recovering the Internal Storage Drive 6 Click or touch the Next button. The “Do you want to fully clean your drive?” screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive Th...
Page 47 - Installing drivers and applications; “TOSHIBA Application Installer”
47 Getting Started Recovering the Internal Storage Drive Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. To r...
Page 48 - Using the TOSHIBA Dual Pointing Device; (Sample Illustration) TOSHIBA Dual Pointing Device buttons; “Disabling or enabling the Dual
48 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint ® II pointing device —Moves the cursor and selects items on the screen. To move the cursor, gently push the pointing device in the dir...
Page 49 - Using the touch pad
49 Getting Started Using the TOSHIBA Dual Pointing Device Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. The touch pad driver is pre-installed on your device. If this driver is removed, the touch ...
Page 50 - pointer; the
50 Getting Started Using the TOSHIBA Dual Pointing Device Refer to the table below for specific instructions on performing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your device. To:...
Page 52 - Adjusting touch pad settings; “Disabling or enabling the touch pad” on page 52; Disabling or enabling the touch pad; “Disabling or; Connecting an external device; You can easily attach an external device to your device.
52 Getting Started Connecting an external device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other...
Page 53 - Using external display devices; Selecting video cables
53 Getting Started Using external display devices 2 Connect the external device’s video or USB cable to the port on your device and to the external device. 3 Connect the external device’s power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your dev...
Page 54 - Connecting an external monitor or projector
54 Getting Started Using external display devices the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your device should automatically detect the external display device. Connecting an external monitor or projector...
Page 56 - Adjusting the quality of the external display; Customizing your device’s settings; “Power Plans” on page 75
56 Getting Started Customizing your device’s settings 3 Select Second screen ( ). (Sample Image) Display options window 4 Select the desired display setting. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may...
Page 57 - Caring for your device; “Taking care of your battery” on page 77; Cleaning the device
57 Getting Started Caring for your device Caring for your device This section gives tips on cleaning and moving your device. For information about taking care of your device’s battery, see “Taking care of your battery” on page 77 . Please handle your device carefully to avoid scratching or damaging ...
Page 58 - Chapter 2; Learning the Basics; Computing tips; Save your work frequently.
58 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using ...
Page 59 - “Data and
59 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data ...
Page 60 - Attaching and detaching the keyboard; To attach the keyboard:; button located at the upper-right of the
60 Learning the Basics Attaching and detaching the keyboard Attaching and detaching the keyboard To attach the keyboard: ❖ Align the guides on the keyboard bracket to the guide points at the bottom edge of the tablet and gently press the tablet straight down into the bracket until it clicks in place...
Page 61 - Using the keyboard; Function keys; “TOSHIBA Function Keys” on page 129; Special Windows; “Exploring
61 Learning the Basics Using the keyboard Using the keyboard Your device’s keyboard dock contains character keys, control keys, function keys, and special Windows ® keys. (Sample Illustration) Keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of...
Page 62 - —Has a similar function as the; Backlit keyboard dock; Touch screen navigation; —Touch to activate items displayed on the screen,
62 Learning the Basics Backlit keyboard dock ❖ Application key —Has a similar function as the secondary mouse button Backlit keyboard dock Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard a...
Page 63 - Mouse properties
63 Learning the Basics Mouse properties Drag —Touch and hold an item for a moment and then, without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them. Swipe or slide —To swipe or slide, quickly move your finger across...
Page 64 - Starting an app; Starting an app from the Start screen
64 Learning the Basics Starting an app ❖ Pointer Options ❖ Wheel ❖ Hardware ❖ Device Settings You may see additional categories depending on your particular pointing device. 2 Adjust the settings as desired, and then click or touch OK . Starting an app To Start an app on the Start screen, move your ...
Page 65 - Saving your work; “Backing up your data or
65 Learning the Basics Saving your work Below is an example using the Search field to start an app: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows ® charms appear click or touch the Search ( ) charm. (Sample Image) Searching for apps 2 S...
Page 66 - Toshiba’s online resources; “Contacting Toshiba” on page 127
66 Learning the Basics Toshiba’s online resources HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity file recovery system, such as an external hard drive. Toshiba’s online resources Toshiba...
Page 67 - Chapter 3; Mobile Computing; Toshiba’s energy-saver design
67 Chapter 3 Mobile Computing This chapter covers all aspects of using your device while traveling. Toshiba’s energy-saver design Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features tha...
Page 68 - Running the device on battery power; “Maintaining your battery” on page 78
68 Mobile Computing Running the device on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, c...
Page 69 - Charging batteries
69 Mobile Computing Charging batteries The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the device is turned off. TECHNICAL NOTE: Depending on your system, the RTC bat...
Page 70 - The battery is extremely hot or cold.; Charging the RTC battery
70 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your device is using all of the power provided by the AC adaptor to run applications, features, and devices. Your device's Power Options utility can be used to select a power level setting that re...
Page 71 - Monitoring battery power; Glows white when the main battery is fully charged
71 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the device is turned on. To recharge the RTC battery, plug the device into a live electrical outlet and leave the device powered on for 24 hours. It is seldom necessary to charge the RTC batt...
Page 72 - HINT: Be careful not to confuse the battery light (; (Sample Illustration) Power and battery light locations; “Finding your way around the desktop” on page 82
72 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows ® operating system Sleep command...
Page 74 - (Sample Image) Advanced settings tab of Power Options screen
74 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you a...
Page 75 - Power Options window
75 Mobile Computing Monitoring battery power These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery. Microsoft ® has combined these options into preset Power Plans...
Page 76 - Using the eco power plan
76 Mobile Computing Using the eco power plan To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to ac...
Page 77 - Changing the main battery; Safety precautions; Offensive or unusual odor
77 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, plug in the AC adaptor. If you find that a new battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not b...
Page 78 - To fully discharge your battery pack:; Disposing of your device; For more information, see; Traveling tips; The environmental precautions listed in
78 Mobile Computing Disposing of your device Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the device from a power source and operate it on battery power until the battery...
Page 79 - To enable or disable wireless communication, use the
79 Mobile Computing Traveling tips TECHNICAL NOTE: When traveling by air, you may be required to pass your device through airport security equipment. The X-ray equipment will not harm your device. Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON...
Page 80 - Chapter 4; Exploring the Start screen; “Charms” on page 81
80 Chapter 4 Exploring Your Device’s Features In this chapter, you will explore some of the special features of your device. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows ® operating system, providing new and easy ways to access everything ...
Page 81 - Exploring Your Device’s Features
81 Exploring Your Device’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system components, and perf...
Page 82 - Tiles can be accessed and launched from the Start screen.; Exploring the desktop; Finding your way around the desktop
82 Exploring Your Device’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use i...
Page 83 - will prompt you to either permanently
83 Exploring Your Device’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in ...
Page 85 - Setting up for communications; Connect to the Internet; “TOSHIBA Function
85 Exploring Your Device’s Features Setting up for communications Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example...
Page 86 - Exploring audio features; Recording sounds; From the Start screen begin typing; charms appear click or touch the; Speak normally into the microphone.
86 Exploring Your Device’s Features Exploring audio features Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. ...
Page 87 - Using external speakers or headphones
87 Exploring Your Device’s Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save . Using external speakers or headphones To locate your headpho...
Page 88 - Using the Web Camera; Take pictures and record videos with your device; tile. The Web Camera indicator light; Using the Memory card reader
88 Exploring Your Device’s Features Using the Web Camera Using the Web Camera Your device comes with two built-in Web Cameras. With these Web Cameras you can do the following: ❖ Take pictures and record videos with your device ❖ Chat with others and have them see you while using instant messaging (I...
Page 89 - Push the media into the adapter until it stops.; (Sample Illustration) Inserting memory media; Always remove memory media when not in use.; Removing memory media; notification area and then selecting the
89 Exploring Your Device’s Features Using the Memory card reader Inserting memory media To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face...
Page 90 - If the device has a spring-loaded adapter slot, see step; (Sample Illustration) Removing memory media
90 Exploring Your Device’s Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe...
Page 91 - Chapter 5; Utilities
91 Chapter 5 Utilities Your device includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this ch...
Page 92 - window
92 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility ® : 1 From the Start screen begin typing eco Utility . 2 Click or touch eco Utilit...
Page 93 - Password Utility; When setting up passwords, keep the following in mind:; Using a supervisor password
93 Utilities Password Utility Password Utility Setting a password lets you walk away from your device while providing additional protection for your files. When you set a password, you must enter the password before you can work on your device again. TOSHIBA supports different types of passwords on ...
Page 98 - System Settings; (Sample Image) System Settings screen – General tab options
98 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings . 2 Click or touch System Settings . The System Set...
Page 100 - Function Key
100 Utilities Function Key Function Key The Function options are disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn no...
Page 101 - Cursor overlay
101 Utilities Function Key ❖ Cursor overlay ❖ Numeric overlay (Sample Image) Function Key, detached from keyboard dock With the device detached from the keyboard dock, you can turn notifications ON/OFF for the power plan.
Page 102 - Recovery Media Creator; “Creating; Service Station
102 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating reco...
Page 103 - TOSHIBA Application Installer; (Sample Image) TOSHIBA Application Installer selection screen
103 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the St...
Page 104 - PC Health Monitor
104 Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors device system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also t...
Page 105 - Chapter 6; Problems that are easy to fix; Your program or application stops responding.
105 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your device are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. ...
Page 106 - If Something Goes Wrong; Your device is not responding; Problems when you turn on the device; The device will not start.
106 If Something Goes Wrong Problems when you turn on the device If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped r...
Page 107 - The device displays the; Windows Error Recovery – Windows did not shut down; “What to do
107 If Something Goes Wrong Problems when you turn on the device If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the device is on by looking at the Power button. If the button is glowing, the device is on. If the butto...
Page 108 - The battery light is blinking when the device is on.; The Windows
108 If Something Goes Wrong The Windows ® operating system is not working 2 Verify that the AC adaptor is the correct unit for your device model. The device may not be able to start from an AC adaptor that is rated for less current (amperage) than the device requires, even if the rated voltage is co...
Page 109 - Refresh your device; “Refresh your PC (with user’s
109 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you cha...
Page 110 - “Reset your PC” on page 44; Advanced options; System Restore
110 If Something Goes Wrong The Windows ® operating system is not working Reset your device ❖ All of your personal files and apps are removed ❖ Your device settings are changed back to their defaults For more information, see “Reset your PC” on page 44 . Advanced options Choosing this option present...
Page 111 - My Internet connection is very slow.
111 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows ® with a minimal set of drivers and services. If the device starts and runs in Safe Mode, you ...
Page 112 - Fixing a problem with Device Manager; Checking device properties
112 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has started properly but you still have a problem using your device, the online Help can assist you in troubleshooting the problem. Getting to the online Help will dif...
Page 113 - Power and the batteries
113 If Something Goes Wrong Power and the batteries 3 From the list of device(s), click or touch Device Manger . 4 To view the device(s) installed, double-click or touch the device type. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include...
Page 114 - Check the power options via your Power Plans (see
114 If Something Goes Wrong Power and the batteries The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the device is consuming full power. Try turning off the device. The battery may be too hot or too cold to charge properly. If you...
Page 115 - Keyboard problems; Display problems
115 If Something Goes Wrong Keyboard problems Keyboard problems You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufa...
Page 116 - The screen does not look correct.
116 If Something Goes Wrong Display problems ❖ Check that the cable connecting the external monitor to the device is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press F4 to make sure the display priority is not set for the built-in screen. The scr...
Page 117 - Disk or storage drive problems; This feature is not available for optical disc drives.; Click or touch; from the list that appears.; (Sample Image) Search results for “computer”
117 If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your device. Small bright dots may appear on your screen display when you turn on your device. Your display contains an extremely large number of thin-film transistors (TFT) and i...
Page 118 - Your hard disk seems very slow.
118 If Something Goes Wrong Disk or storage drive problems 3 Right-click or touch the drive you wish to check. (Sample Image) Selecting the drive 4 In the pop-up menu, click or touch Properties . The drive’s Properties box appears. 5 Click or touch the Tools tab. 6 Click or touch the Check button. T...
Page 119 - Your data files are damaged or corrupted.; Sound system problems; No sound is coming from the device’s speakers.; Printer problems; The printer will not print.
119 If Something Goes Wrong Sound system problems 4 Click or touch the Optimize button. The system will display the status as it optimizes and defragments the drive. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages au...
Page 120 - Wireless networking problems; Help
120 If Something Goes Wrong Wireless networking problems Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the device is on...
Page 122 - Develop good computing habits
122 If Something Goes Wrong Develop good computing habits ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are freq...
Page 125 - “Saving system
125 If Something Goes Wrong Develop good computing habits Backing up your data or your entire device with the Windows ® operating system The most valuable component of your device system is the data you create and store on its internal storage drive. Since problems with either hardware or software c...
Page 127 - If you need further assistance; Contacting Toshiba; Other Toshiba Internet Web sites
127 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program yo...
Page 128 - Toshiba’s worldwide offices
128 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia Canada Toshi...
Page 129 - Appendix A; Functions
129 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. These TOSHIBA Function keys are only available when your device is attached to the keyboard. Functions TOSHIBA Function keys are used t...
Page 130 - Power plan; This TOSHIBA Function key activates instant security.
130 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernation mode Fn+ This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer...
Page 131 - (Sample Image) Display mode options window
131 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicat...
Page 132 - Display brightness; antenna in your computer.
132 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the Dual Point Disabling or enabling the cursor control overlay Fn+ This TOSHIBA Function key decreases the screen brightness. Fn+ This TOSHIBA Function key incre...
Page 133 - Disabling or enabling the numeric overlay
133 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the numeric overlay Disabling or enabling the scroll lock Volume Mute Fn+ This TOSHIBA Function key enables/disables the numeric overlay. Fn+ This TOSHIBA Function key enables/disables the scroll lock. Fn+ This TOSHIBA F...
Page 134 - Keyboard Function keys; This TOSHIBA Function key allows you to zoom out.
134 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key enables/disables the keyboard backlight. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom ou...
Page 135 - Appendix B; USA; UL approved; Canada; CSA approved; United Kingdom; BS approved; Europe; AS approved
135 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United Kingdo...
Page 136 - Glossary; Acronyms
136 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD-...
Page 138 - Terms; Direct
138 Glossary RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms ...
Page 140 - CD
140 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache . CD —An individual compact disc. See also CD-ROM . C...
Page 141 - cache
Glossary 141 controller —A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU —See Central Processing Unit (CPU) . CPU cache —A section of very fast memory residing ...
Page 144 - software
144 Glossary Function key —(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys —The keys labeled F1 through F12 ...
Page 145 - device; World Wide Web
Glossary 145 I icon —A small image displayed on the screen that represents a function, file, or program. interlaced —A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-int...
Page 146 - LAN
146 Glossary load —To move information from a storage device (such as a hard disk) into memory for processing. local area network —See LAN . logical drive —A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical ...
Page 147 - interlaced
Glossary 147 non-interlaced —A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced . non-system disk —A disk for storing programs and data that cannot be used to start the computer. Compare s...
Page 148 - memory
148 Glossary pointer —An icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the progra...
Page 150 - active-matrix display
150 Glossary system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. T TFT display —See active-matrix display . Touch —To activate items displayed on the screen, such as apps, setting icons...
Page 151 - Index
151 Index A AC adaptor 30 AC power 69 AC power light 30 accessing network 86 AccuPoint® primary button 48 secondary button 48 adding memory 37 optional external devices 37 adjusting touch pad settings 52 app, starting 64 App, starting from Start screen 64 apps starting from Start screen 64 audio fea...