Toshiba PSU6SU028008 - Manual

7 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neu...

8 5.375 x 8.375 ver 2.3 VCCI Class B Information Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal com...

9 5.375 x 8.375 ver 2.3 2. Indication The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m. 4 This equi...

12 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

13 5.375 x 8.375 ver 2.3 Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the conse...

14 5.375 x 8.375 ver 2.3 Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reprod...

16 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling polic...

17 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 24 This guide ...............................................................26Safety icons ............................................................27 Other icons used ....

19 Contents 5.375 x 8.375 ver 2.3 Connecting an external monitor via the DisplayPort™ ..............................................70 Directing the display output when you turn on the computer ..................................70 Adjusting the quality of the external display ......71 Customizing yo...

20 Contents 5.375 x 8.375 ver 2.3 Charging the RTC battery ..................................87 Monitoring main battery power ...............................88 Determining remaining battery power ...............89What to do when the main battery runs low .....90Setting battery notifications ...........

21 Contents 5.375 x 8.375 ver 2.3 Removing memory media ...............................112 Using the eSATA/USB combo port ........................113Using the expansion port ......................................113 Chapter 5: Utilities...................................................................

24 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Progr...

26 Introduction This guide 5.375 x 8.375 ver 2.3 This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table...

27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

28 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

29 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...

30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...

31 Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on t...

32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor s...

33 Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your compu...

34 Getting Started Selecting a place to work Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for yo...

36 Getting Started Setting up your computer ❖ Scan all new files for viruses. This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to che...

37 Getting Started Connecting to a power source To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 37 . Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer...

39 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, po...

40 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it, see “Exploring Your Computer’s Features” on page 102 . When opening or closing the display panel, place one hand on the palm rest to hold...

41 Getting Started Registering your computer with Toshiba The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended and allows Toshiba to...

42 Getting Started To Restart your computer 3 In the lower right of the screen click the Power ( ) icon. (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and th...

43 Getting Started Adding optional external devices If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. 3 In the lower right of the screen click the Power ( ) icon. (Sample Image) Sleep mode 4 Highlight S...

44 Getting Started Adding memory (optional) memory if you use complex software or process large amounts of data. Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If t...

45 Getting Started Adding memory (optional) Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work. Make sure the system indicator panel's storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is b...

50 Getting Started Adding memory (optional) 18 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned...

52 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe...

53 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without yo...

54 Getting Started Recovering the Internal Storage Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are r...

55 Getting Started Recovering the Internal Storage Drive To create recovery media: 1 From the Start screen begin typing Recovery Media Creator and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows ® Charms appea...

56 Getting Started Recovering the Internal Storage Drive All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure...

57 Getting Started Recovering the Internal Storage Drive To recover your internal storage drive from recovery media: 1 Make sure your computer is turned off. 2 Do one of the following: ❖ If your recovery files are on DVDs, insert the first recovery DVD into your optical disc drive. ❖ If your recover...

59 Getting Started Recovering the Internal Storage Drive The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 79 )....

60 Getting Started Recovering the Internal Storage Drive 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows ® operating system. Reset your PC The recovery process deletes information stored on the internal storage dr...

61 Getting Started Recovering the Internal Storage Drive 5 Scroll down to “Remove everything and reinstall Windows,” and click Get Started . The “Reset your PC” screen appears. (Sample Image) Reset your PC screen 6 Click the Next button. The “Do you want to fully clean your drive” screen appears. (S...

62 Getting Started Recovering the Internal Storage Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click the Reset button. The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows ® operating system. S...

63 Getting Started Using the Toshiba Dual Pointing Device Application Installer. In the list that appears, click your selection. (Sample Image) Installing drivers and applications 2 Click Next . 3 Click the item you want to install. 4 Click Install . 5 Follow the on-screen prompts to complete the in...

64 Getting Started Using the Toshiba Dual Pointing Device AccuPoint ® II pointing device —Moves the cursor and selects items on the screen. To move the cursor, gently push the pointing device in the direction you want the cursor to move. Pushing harder on the pointing device moves the cursor faster....

66 Getting Started Using the Toshiba Dual Pointing Device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activ...

67 Getting Started Using the Toshiba Dual Pointing Device accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the touch pad, so that it does not respond to t...

68 Getting Started Connecting an external device The function of the secondary (right-hand) button depends on the program you are using. It usually corresponds to the right mouse button (“right-clicking”). Check your program’s documentation to determine whether it uses the right mouse button. Connec...

69 Getting Started Using external display devices (Sample Illustration) Video ports on left side of computer Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible ...

70 Getting Started Using external display devices To locate your RGB port, please refer to your Quick Start document. You can change the display settings by pressing the ( ) + P keys, or by configuring the display properties settings. Connecting an external monitor via the DisplayPort™ (Available on...

71 Getting Started Using external display devices Depending upon the type and number of external display devices connected to your computer, your available display options will vary, but will include some or all of the following: ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Ima...

72 Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs. From the ...

73 Getting Started Caring for your computer Using a computer lock You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com . (Sam...

74 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

75 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Int...

76 Learning the Basics Using the keyboard To capture a print screen of the entire screen, press the Fn + PRTSC key. (This only applies to models with a 10-key keypad) To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC ...

77 Learning the Basics Mouse properties Special Windows ® keys (Sample Illustration) Special Windows ® keys Your computer’s keyboard has one key and one button that have special functions in Windows ® : ❖ Windows ® key —Toggles between the Desktop screen and the last app opened on the Start screen. ...

78 Learning the Basics Starting an app Starting an app To Start an app on the Start screen, move your pointer over the appropriate tile and click to open. To Start an app from the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows ® Charms slide out from ...

79 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. Many programs offer a feature that ...

80 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is loca...

81 Learning the Basics Using the optical disc drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer’s power is off. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject butt...

82 Learning the Basics Using the optical disc drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media ® Player and use it to select and then play the CD. For other types of media, ...

83 Learning the Basics Toshiba’s online resources Removing a disc with the computer on To remove an optical disc with the computer turned on: 1 Press the eject button on the drive. Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the ...

84 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...

85 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establish a reliable wired or wireless connection effortlessly and quickly. ❖ EasyGuard Optimize —to enable users to customize system settings to be more productive. *Toshiba EasyGuard ® technology comprises...

86 Mobile Computing Running the computer on battery power For optimum optical media performance, it is recommended that you play DVDs while running the computer on AC power. For more information about Windows ® power plans, see “Power Plans” on page 92 . The computer also has an internal real-time-c...

87 Mobile Computing Running the computer on battery power To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is ...

88 Mobile Computing Monitoring main battery power Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge t...

89 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) Power and batt...

90 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your curr...

91 Mobile Computing Monitoring main battery power 4 Click Change advanced power settings . The Advanced settings tab of the Power Options window appears. 5 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings...

92 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The fol...

93 Mobile Computing Using the eco power plan 6 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click the plus signs to expand each item and to see what settings are available for each item. 7 Click OK to sa...

94 Mobile Computing Changing the main battery shortened. To enable or disable the eco power plan, press the eco Utility ® button. (Sample Illustration) R940—Locating the eco Utility ® button (Sample Illustration) R950—Locating the eco Utility ® button The eco Utility ® monitors your power savings fr...

95 Mobile Computing Changing the main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer. ❖ Never e...

97 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape...

98 Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) R940—Locking the battery release lock (Sample Illustration) R950—Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed...

99 Mobile Computing Disposing of used batteries ❖ Avoid touching the metal terminals of the battery with another metal object. Short-circuiting the battery can cause it to overheat and may cause damage to the battery or the computer. ❖ Do not incinerate a spent battery, as this could cause it to exp...

101 Mobile Computing Traveling tips Traveling tips The environmental precautions listed in “Selecting a place to work” on page 29 , also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a...

102 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows ® operating system, providing new and easy ways to access everyt...

103 Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® Charms to start apps, find documents, set up system components, and p...

104 Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can us...

106 Exploring Your Computer’s Features Windows ® Store To activate a specific task, click the appropriate Notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day. User experience notifications can be set for toa...

107 Exploring Your Computer’s Features Exploring audio features Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system comes ...

108 Exploring Your Computer’s Features Exploring audio features Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone. Using a microphone 1 If you want to use an external microphone, connect it t...

109 Exploring Your Computer’s Features Using the Web Camera To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer. 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone ja...

110 Exploring Your Computer’s Features Using an ExpressCard ® Inserting an ExpressCard ® To locate your ExpressCard ® reader, please refer to your Quick Start document. Before you insert an ExpressCard ® , refer to the documentation that comes with the card to see if you need to do anything before y...

111 Exploring Your Computer’s Features Using the Memory card reader 4 Locate the ExpressCard ® eject button. 5 Press the ExpressCard ® eject button once to pop it out slightly, and push it in to remove the ExpressCard ® . The ExpressCard ® ejects slightly from the slot. 6 Grasp the edges of the Expr...

112 Exploring Your Computer’s Features Using the Memory card reader Inserting memory media To locate your memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are f...

113 Exploring Your Computer’s Features Using the eSATA/USB combo port 4 Gently press the card inward to release it. The card pops out slightly. 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even ...

115 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

116 Utilities Desktop Assist ❖ Service Station ❖ TOSHIBA Application Installer ❖ HDD Protection Utility ❖ TOSHIBA Button Setting ❖ Trusted Platform Module (TPM) ❖ Fingerprint Utility Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of ...

117 Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Disc Player (Sample Image) Desktop Assist window – Media & Entertainment tab

121 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwo...

122 Utilities Setting passwords 3 Click Supervisor Password . (Sample Image) Supervisor Password tab 4 Click Set . 5 Enter your password, and then enter it again to verify. 6 Click Set . Under User Policy, this option may or may not ask for password verification. 7 Click OK to save your password as ...

123 Utilities Setting passwords 7 Enter the password, and then click Verify . 8 Click OK to exit Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your pas...

124 Utilities System Settings 5 Click Delete . An authority verification pop-up screen appears. 6 Click Delete 7 Enter the password, and then click Verify . 8 Click OK to exit. System Settings System Settings is the TOSHIBA configuration management tool available through the Windows ® operating syst...

126 Utilities Sleep and Charge ❖ Keyboard —Allows you to enable or disable the Wake-up on Keyboard function ❖ USB —Allows you to set conditions for USB, including Legacy USB Support, Internal USB 3.0 Controller, and System ON CDP Charge Mode ❖ SATA —Allows you to set conditions for SATA, including t...

128 Utilities Sleep and Charge Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility c...

129 Utilities HDD Protection Utility (Sample Image) Sleep and Charge screen With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the devic...

130 Utilities Function Key 4 Click HDD Protection . The HDD Protection Properties window appears. Scroll down to see available options. (Sample Image) HDD Protection Properties window 5 Select ON to enable HDD protection, or select OFF to disable HDD protection. 6 Set the battery and AC power detect...

131 Utilities Cooling Performance Diagnostic Tool The Function options are disabled by default. Available options are: ❖ Power Plan ❖ Touch Pad ❖ Cursor Overlay ❖ Numeric Overlay Cooling Performance Diagnostic Tool The Cooling Performance Diagnostic Tool is a utility that checks the cooling performa...

132 Utilities PC Health Monitor 4 Click the Diagnostic Tool tab. (Sample Image) PC Diagnostic Tool window 5 Select the device(s) that you would like to test by clicking the check box that appears to the left of the device. Click the + (plus) and - (minus) symbols to expand and collapse the categorie...

133 Utilities Recovery Media Creator recharging, CPU, memory, backlight illumination time, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB or ...

134 Utilities TOSHIBA Application Installer To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer , or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery . 3 Click TOSHIB...

135 Utilities TOSHIBA Button Setting TOSHIBA Button Setting TOSHIBA Button Setting allows you to customize the system control buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Setting: 1 From the Desktop screen double-click the Deskt...

136 Utilities Fingerprint Utility To install TPM: 1 From the Start screen begin typing Application Installer , or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery . 3 Double-click TOSHIBA Application Installer and then click Yes . 4 In the TOSHIBA Appl...

137 Utilities Fingerprint Utility 3 Double-click Fingerprint Utility . It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint practice tutorial shows how to achieve the highest quality fingerprint samples. If you choose to use th...

139 Utilities Fingerprint Utility ❖ Check sliding position (see illustration below). (Sample Illustration) Aligning the finger on the reader Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances wher...

140 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

141 If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close, then click End Task . Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the pr...

142 If Something Goes Wrong Problems when you turn on the computer displayed, a program or driver may have prevented Windows ® from shutting down. Data stored in the computer’s memory has been lost. Data stored in the computer’s internal storage drive may not be affected. Always save your data even ...

143 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bullet...

144 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...

145 If Something Goes Wrong The Windows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore p...

146 If Something Goes Wrong The Windows ® operating system is not working ❖ Disable driver signature enforcement Allows drivers containing improper signatures to be installed ❖ Disable early-launch anti-malware protection Allows drivers to initialize without being measured by the Anti-malware driver...

147 If Something Goes Wrong Fixing a problem with Device Manager When the “Windows Help and Support” screen appears, do one or both of the following: ❖ In the open search field type the topic you need help with and follow the on-screen instructions ❖ Click one of the options listed in the window and...

148 If Something Goes Wrong Memory problems driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows ® online Help. Memory problems Incorrectly c...

149 If Something Goes Wrong Power and the batteries For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or...

150 If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the powe...

151 If Something Goes Wrong Display problems Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 s...

152 If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s int...

153 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in...

154 If Something Goes Wrong Disk or storage drive problems 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up menu, click Properties . The drive’s Properties box appears. 5 Click the Tools tab. 6 Click the Check button. The Error Checking box appears. The...

155 If Something Goes Wrong Optical disc drive problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult you...

156 If Something Goes Wrong Sound system problems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For mo...

157 If Something Goes Wrong ExpressCard ® problems If your system does not have built-in drivers for your ExpressCard ® and the card did not come with an operating system driver, it may not work under the operating system. Contact the manufacturer of the ExpressCard ® for information about using the...

158 If Something Goes Wrong Printer problems 3 Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. The system does not recognize your ExpressCard ® . Refer to the ExpressCard ® documentation. Removing a malfu...

159 If Something Goes Wrong Wireless networking problems If you cannot resolve the problem, contact the printer’s manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a pri...

160 If Something Goes Wrong Wireless networking problems System and Security , and then System . Carefully note any error messages - these will be very helpful if you should confer with a support technician at a later time. To enable or disable wireless communication, use the F8 key . For more infor...

161 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure ...

162 If Something Goes Wrong Develop good computing habits 3 Select None from the Screen saver drop-down list. 4 Click OK . Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many softwa...

163 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The Windows ® operating system offers some easy-to-use features for backing up your Windows ® settings and your data - documents and other important files. Take advantage ...

164 If Something Goes Wrong Develop good computing habits 9 Click Close . Then, at a later time, you can re-establish your Windows ® configuration using the saved restore point. To do this: 1 From the Start screen, type Control . Click Control Panel from the list that appears. 2 Click System and Sec...

165 If Something Goes Wrong Develop good computing habits from optical discs. External optical disc writers are also widely available. Follow these steps to back up your computer or files to optical discs, or a storage drive: You cannot back up the computer while running on battery power. Connect th...

166 If Something Goes Wrong Develop good computing habits ❖ Restart the Windows ® operating system. Always restart the Windows ® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clea...

167 If Something Goes Wrong If you need further assistance be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in the TOSHIBA Sleep utility to enable charging at the current battery power level, or, if battery power is running low or is depleted,...

168 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit support.toshiba.com . Contacting Toshiba Toshiba’s...

169 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia Canada Toshi...

170 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Slee...

171 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernation mode Fn + This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the compute...

173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad When using the Touch pad ON/OFF button or F9, the AccuPoint pointing device will continue to work,. Only the Touch pad will be disabled. Fn + This T...

174 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Cursor control overlay Numeric overlay Scroll lock Volume Mute Optical disk drive Fn + This TOSHIBA Function key enables/disables the cursor control overlay. (Available on certain models.) Fn + This TOSHIBA Function key enables/disables the n...

175 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn + This TOSHIBA Function key takes a snapshot of your display screen. (Available on certain models.) Fn + This TOSHIBA Function key allows you to zoom out. Fn + This TOSHIBA Function key allo...

176 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

177 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

Glossary 179 RGB Red, Green Blue light (monitor) RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Ar...

Glossary 191 utility —A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web —See World Wide Web . Wi-Fi ® —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, ...

192 Index A AC adaptor 37 AC power 86 AC power light 37 accessing network 107 adding memory check total memory 52 memory (optional) 43 optional external devices 43 adequate ventilation cooling fan 36 adjusting touch pad settings 65 app, starting 78 audio features 107 B backing up files 74 , 79 batte...