Page 2 - ii; Copyright; Toshiba PORTEGE M400 Maintenance Manual; Disclaimer
ii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Copyright © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, with respect to the use of...
Page 3 - iii; Preface; faulty Field Replaceable Units; SAFETY PRECAUTIONS; serious bodily injury, if the safety instruction is not observed.
PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the The procedures described in this manual are intended to help service technicians isolate (FRUs) and replace them in the field. Four types of mess...
Page 4 - iv
iv [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite R10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Dia...
Page 5 - Acronyms; Ctrl; User input; DISKCOP; The display
PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight terms and ocedures. sary for clarification acronyms are enclosed in ition. For example: ad Only Memory (ROM) Keys are used in the text to describe many o...
Page 6 - vi; Table of Contents; Chapter 1; Pen
vi [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table of Contents Chapter 1 Hardware Overview 1.1 Features ...................................................................................................................... 1-1 1.2 2.5-inch Hard Disk Drive.................................
Page 7 - vii; sensor; Chapter 3
PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] vii 2.17 Wireless LAN Troubleshooting ............................................................................... 2-54 ................................................................... 2-56 2.18 Fingerprint sensor Troubleshooting ...... ...
Page 8 - viii; Chapter 4
viii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program ................................................. 3-76 3.30 Sound Test Program................................................................................................ 3-90 P 3-96 3.31...
Page 9 - ix; Appendices
PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] ix 4.28 Switch board (NW board) ....................................................................................... 4-76 4.29 LCD latch assembly .................................................................................................
Page 12 - Hardware Overview
1 Hardware Overview 1-ii [ CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 1 Hardware Overview
Page 14 - Figures
1 Hardware Overview 1-iv [ CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Figures Figure 1-1 Front of the computer..................................................................................... 1-5 Figure 1-2 System units configuration ....................................................
Page 15 - Hardware Overview
1.1 Features 1 Hardware Overview PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 1-1 1 Features 1.1 Features The PORTEGE M400 is an ultra thin and lightweight tablet PC realizing cable-less environment on a table by wireless function with an Intel ® Core TM Duo or Intel ® Core TM Solo proce...
Page 25 - Specifications
1.2 2.5-inch Hard Disk Drive 1 Hardware Overview 1.2 2.5-inch Hard Disk Drive A compact, high-capacity SATA HDD with a height of 9.5mm contains a 2.5-inch magnetic disk and magnetic heads. Figure 1-4 shows a view of the 2.5-inch HDD and Tables 1-1 list the specifications. Figure 1-4 2.5-inch HDD Tab...
Page 26 - Items Specifications
1 Hardware Overview 1.2 2.5-inch Hard Disk Drive 1-12 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table 1-1 2.5-inch HDD Specifications (2/3) Items Specifications TOSHIBA HDD2D34BZK01 TOSHIBA HDD2D33BZK01 TOSHIBA HDD2D32BZK01 TOSHIBA HDD2D30BZK01 Outline Width (mm) 69.85 dimensions Heig...
Page 28 - Drive; Parameter Standard
1 Hardware Overview 1.3 Optical Drive 1.3 Optical Drive 1.3.1 DVD-ROM & CD-R/RW Drive The DVD-ROM & CD-R/RW drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM and CD-R/RW. The DVD-ROM & CD-R/RW drive is shown in Figure 1-5. The dimensions and specifications o...
Page 33 - Drive Specification
1.3 Optical Drive 1 Hardware Overview PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 1-19 Table 1-7 DVD Super Multi drive (Double-layer) specifications Drive Specification Parameter MATSUSHITA G8CC00030120 Read (max.) DVD-ROM 8x(CAV) CD-ROM 24x(CAV) Write (max.) CD-R 24x (ZCLV) CD-RW 4x(CL...
Page 35 - TFT Color Display; Module; Figure 1-9 LCD module
1.5 TFT Color Display 1 Hardware Overview 1.5 TFT Color Display The TFT color display consists of a LCD module and FL inverter board. 1.5.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display images and characters of 16M colors with 1,400 × 1...
Page 37 - Supply
1.6 Power Supply 1 Hardware Overview PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 1-23 1.6 Power Supply The power supply supplies different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges that the DC power supply (AC adapter) is conne...
Page 39 - Battery Name; Battery
1.7 Batteries 1 Hardware Overview PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 1-25 1.7 Batteries The PC has the following three batteries. Main battery Secondary battery (Provided with some models or option) Real time clock (RTC) battery Table 1-11 lists the specifications for the...
Page 41 - Table 1-14 RTC battery charging/data preservation time; Time
1.7 Batteries 1 Hardware Overview PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 1-27 1.7.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-14 lists the battery charging time and data preservation times. Tabl...
Page 42 - Adapter; The AC adapter is also used to charge the battery.; Parameter Specification
1 Hardware Overview 1.8 AC Adapter 1-28 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 1.8 AC Adapter The AC adapter is also used to charge the battery. Table 1-15 lists the AC adapter specifications. Table 1-15 AC adapter specifications Parameter Specification G71C00043310 (2-pin) G71C000...
Page 44 - Troubleshooting
2 Troubleshooting 2-ii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2
Page 45 - Chapter 2
2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart ...........................................
Page 50 - Flowchart; Make sure that Toshiba Windows
2 Troubleshooting 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following: Make sure tha...
Page 54 - Procedure 1: Power Supply Icon Check
2 Troubleshooting 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and co...
Page 55 - Procedure 1; The following two icons indicate the power supply status:; Battery icon; Table 2-2 DC IN icon; DC IN icon
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 1 Power Supply Icon Check The following two icons indicate the power supply status: Battery icon DC IN icon The power supply controller uses the power supply status with the Battery icon and the DC IN icon as listed in the tables below...
Page 57 - Procedure 2; Error code
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below. Start Off for 2 seconds Error code (8 bit) “1” On for one second “0” On for...
Page 62 - Procedure 3
2 Troubleshooting 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors may be disconnected. Perform starting from Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the ...
Page 63 - Procedure 5; Check 1
2.3 Power Supply Troubleshooting 2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-15 Procedure 5 Replacement Check The power is supplied to the System board by the AC adapter. If either the AC adapter or the System board was damaged, perform the following Checks. To disas...
Page 64 - System board Troubleshooting; Procedure 1: Message Check
2 Troubleshooting 2.4 System board Troubleshooting 2-16 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2.4 System board Troubleshooting This section describes how to determine if the System board is defective. Start with Procedure 1 and continue with the other procedures as instructed. The...
Page 65 - PRESS ANY KEY TO CONTINUE.
2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-17 Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the System board and init...
Page 67 - Figure 2-2 A set of tool for debug port test
2.4 System board Troubleshooting 2 Troubleshooting Procedure 2 Debug Port (D port) Check on Boot Mode Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-2 A set of tool for debug port test The test procedures are follows; 1. Connect the debug port tes...
Page 79 - Tests and Diagnostic,; Procedure 4; Replacement Procedures
2.4 System board Troubleshooting 2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-31 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the System board. Refer to Chapter 3, Tests and Diagnostic...
Page 80 - Detailed operation is given in Chapter 3,
2 Troubleshooting 2.5 USB 3.5” FDD Troubleshooting 2-32 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2 2.5 USB 3.5” FDD Troubleshooting This section describes how to determine if the USB 3.5” FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing wi...
Page 81 - Tests and Diagnostics,; Code Status
2.5 USB 3.5” FDD Troubleshooting 2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-33 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more ...
Page 84 - HDC ERROR
2 Troubleshooting 2.6 2.5” HDD Troubleshooting 2-36 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Procedure 2 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is di...
Page 85 - FORMAT; Check 2
2.6 2.5” HDD Troubleshooting 2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-37 Procedure 3 Format Check The computer’s 2.5” HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To format the 2.5” HDD, start with Check 1 be...
Page 87 - Replacement
2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD is connected to the System board with a HDD cable. The connecting portions may be loose. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform th...
Page 88 - Troubleshooting
2 Troubleshooting 2.7 Keyboard Troubleshooting 2.7 Keyboard Troubleshooting To determine if the computer’s keyboard is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution C...
Page 89 - Procedure 1: External Monitor Check; Tests and
2.8 Display Troubleshooting 2 Troubleshooting PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 2-41 2.8 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instruct...
Page 91 - Touch pad Troubleshooting; Tests and Diagnostics
2.9 Touch pad Troubleshooting 2 Troubleshooting 2.9 Touch pad Troubleshooting To determine whether the Touch pad is faulty or not, perform the following procedures: Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector and Cable Check Procedure 3: Replacement Check Procedure 1 ...
Page 92 - Tests
2 Troubleshooting 2.10 Selectable bay (optical drive) Troubleshooting 2.10 Selectable bay (optical drive) Troubleshooting The Selectable bay can be installed in this model and the Selectable bay optical drive is installed as standard. Here explains the troubleshooting for the optical drive. To check...
Page 93 - Modem Troubleshooting
2.11 Modem Troubleshooting 2 Troubleshooting 2.11 Modem Troubleshooting To check if the modem is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1...
Page 94 - Bluetooth Troubleshooting
2 Troubleshooting 2.12 Bluetooth Troubleshooting 2-46 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2.12 Bluetooth Troubleshooting This section describes how to determine if the Bluetooth in the computer is functioning properly. Perform the steps below starting with Procedure 1 and contin...
Page 95 - The Bluetooth functional wiring diagram is shown below:
2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedure 2 Connection Check The Bluetooth functional wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following ch...
Page 97 - LAN Troubleshooting; Procedure 1: Diagnostic Test Program Execution Check; If any error is detected by the test, go to Procedure 2.
2.13 LAN Troubleshooting 2 Troubleshooting 2.13 LAN Troubleshooting To check if the computer’s LAN is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Proced...
Page 98 - Sound Troubleshooting
2 Troubleshooting 2.14 Sound Troubleshooting 2.14 Sound Troubleshooting To check if the sound function is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement...
Page 99 - Bridge media Slot Troubleshooting
2.15 Bridge media Slot Troubleshooting 2 Troubleshooting 2.15 Bridge media Slot Troubleshooting To check if the Bridge media slot is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows XP Tablet PC Edition Procedure 2: Connector Check and Replace...
Page 100 - Tablet Pen Troubleshooting; CAUTION: Use the Tablet Pen supplied to this model.
2 Troubleshooting 2.16 Tablet Pen Troubleshooting 2-52 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2.16 Tablet Pen Troubleshooting To check if the Tablet Pen is defective or not, follow the troubleshooting procedures below as instructed. CAUTION: Use the Tablet Pen supplied to this mode...
Page 101 - The Digitizer and LCD are connected to the System board as below.
2.16 Tablet Pen Troubleshooting 2 Troubleshooting Procedure 3 Connector Check and Replacement Check The Digitizer and LCD are connected to the System board as below. Check 1 The Digitizer may be disconnected. Make sure the Digitizer is connected to the CN9540 on the System board. If there is still a...
Page 102 - Wireless LAN Troubleshooting
2 Troubleshooting 2.17 Wireless LAN Troubleshooting 2-54 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 2.17 Wireless LAN Troubleshooting To check if the Wireless LAN is defective or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting/Receiving Check P...
Page 103 - The wireless LAN functional wiring diagram is shown below:
2.17 Wireless LAN Troubleshooting 2 Troubleshooting Procedure 2 Check of Antenna connection The wireless LAN functional wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, and perform the following checks: Ch...
Page 104 - Fingerprint sensor Troubleshooting; When failed in Procedure 1 to Procedure 3, execute Procedure 4.
2 Troubleshooting 2.18 Fingerprint sensor Troubleshooting 2.18 Fingerprint sensor Troubleshooting CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON pa...
Page 114 - Tests and Diagnostics
3 Tests and Diagnostics 3-ii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)
Page 115 - Chapter 3 Contents
3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ..............................................
Page 119 - The Diagnostic Test; Check all cables are connected firmly.; menu
3.1 The Diagnostic Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some D...
Page 122 - Executing the Diagnostic Test; Enter
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-4 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the USB floppy disk drive. 2. Turn on the computer with pres...
Page 123 - NOTE: To exit the DIAGNOSTIC TEST MENU, press the; DIAGNOSTIC TEST MENU :
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) After pressing 1 and Enter in the startup menu, the following menu appears. TOSHIBA personal computer Common DIAGNOSTICS Version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 –...
Page 124 - TEST; SYSTEM TEST NAME XXXXXX
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255). To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu, set the highlight bar to fu...
Page 125 - Selecting; YES; Terminates the test program and exits to the subtest menu.
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-7 Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ER...
Page 126 - Check of the RAID configuration; Explanation of the screen display; Contents of the screen display are shown below.; Physical Drive
3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3 Check of the RAID configuration Following screen is displayed for checking the RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Re...
Page 127 - Logical Drive Information:; Displays RAID level configured.; of Logical drive condition; the RAID is optimal.
3.3 Check of the RAID configuration 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-9 Logical Drive Information: Displays logical drive number, RAID level, RAID status, contents and setting. Physical Drive Information: Displays port number, logical drive number bel...
Page 130 - Abnormal noise of the motor from the HDD:; Refer to the; Access to the HDD is very slow:; Independent Utility
3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.3 Identifying the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Leve...
Page 131 - ABSENT or OFFLINE is displayed; ONLINE
3.3 Check of the RAID configuration 3 Tests and Diagnostics 3.3.3.2 RAID : not OPTIMAL ABSENT or OFFLINE is displayed When the “ABSENT” or “OFFLINE” is displayed as shown below, the drive is removed by the RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the ...
Page 132 - NO DRIVE for one drive is displayed
3 Tests and Diagnostics 3.3 Check of the RAID configuration NO DRIVE for one drive is displayed When “NO DORIVE” is displayed and the HDD is connected to the port, follow the procedures below to check the HDD failure. (1) Install a new HDD. When “NO DORIVE” is still displayed, it is judged that the ...
Page 133 - FAIL for one drive is displayed
3.3 Check of the RAID configuration 3 Tests and Diagnostics FAIL for one drive is displayed One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyrigh...
Page 134 - Setting of the hardware configuration; -Repair initial config set
3 Tests and Diagnostics 3.4 Setting of the hardware configuration 3-16 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.4 Setting of the hardware configuration To execute this program, select 2-Repair initial config set in the startup menu, press Enter and follow the directions on the scre...
Page 135 - any; DMI information save
3.4 Setting of the hardware configuration 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-17 Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) Setting of DVD region code (Yes/No) After completion of the above settings, H/W conf...
Page 137 - Test; To execute this program, select; Press any key and return to the startup menu.
3.5 Heatrun Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-19 3.5 Heatrun Test To execute this program, select 3-Repair heatrun in the startup menu, press Enter . After selecting the test, the same subtests as 3.24 RUNNING TEST are executed successively. For ...
Page 138 - Names; Test Name
3 Tests and Diagnostics 3.6 Subtest Names 3-20 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.6 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ...
Page 143 - To execute the Keyboard Test, select; Scan
3.9 Keyboard Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-25 3.9 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execu...
Page 145 - To exit this subtest and return to the DISPLAY TEST menu, press; after
3.10 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mod...
Page 147 - Floppy Disk Test; To execute the Floppy Disk Test, select; and follow the directions displayed on the screen.
3.11 Floppy Disk Test 3 Tests and Diagnostics 3.11 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select ...
Page 149 - Also, printer port wraparound connector must be connected.
3.12 Printer Test 3 Tests and Diagnostics 3.12 Printer Test CAUTION: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system...
Page 151 - and; Subtest 01 and 02 require the following data format:
3.13 Async Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-33 3.13 Async Test CAUTION: Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen....
Page 152 - Hard Disk Test; Refer to the operating system instructions.; Test drive number select; Detail status display
3 Tests and Diagnostics 3.14 Hard Disk Test 3-34 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.14 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION: 1. When executing subtest02, 03, 04, 06...
Page 153 - Sequential read
3.14 Hard Disk Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-35 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear d...
Page 154 - Worst pattern data; Partial read
3 Tests and Diagnostics 3.14 Hard Disk Test 3-36 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the d...
Page 155 - Real Timer Test
3.15 Real Timer Test 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-37 3 3.15 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you wan...
Page 158 - CAUTION: PCMCIA wraparound test is not supported for this model.; Sub# Address Good Bad
3 Tests and Diagnostics 3.17 Expansion Test 3-40 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.17 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION: PCMCIA wra...
Page 160 - and follow the directions on the screen.
3 Tests and Diagnostics 3.18 CD-ROM/DVD-ROM Test 3-42 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.18 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and ...
Page 161 - Error Code and Error Status Names; Device name
3.19 Error Code and Error Status Names 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-43 3.19 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Devic...
Page 164 - Hard Disk Test Detail Status; HDC status = XXXXXXXX; Bit Name
3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status 3-46 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.20 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk tes...
Page 166 - Description
3 Tests and Diagnostics 3.21 Only One Test 3-48 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.21 Only One Test 3.21.1 Program Description This program tests the unique functions of this model. 3.21.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu ...
Page 170 - NG
3 Tests and Diagnostics 3.21 Only One Test 3-52 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to Only One Test menu. Subtes...
Page 172 - The revision data has written in; NOTE: Be sure to execute the test with the display panel opened.
3 Tests and Diagnostics 3.21 Only One Test 3-54 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) When this subtest is selected, the following message appears in the display. The revision data has written in Exit to [Enter] / Continue to [Space] key Then press Space to continue the test. The ...
Page 173 - and return to the Only One Test menu. Then execute the test; Windows Security Button; The following message appears in the display.
3.21 Only One Test 3 Tests and Diagnostics ** Setting OK! ** Press [Enter] key When a defective is found during the each check above, the following message appears in the display. The test is halted at the point when the defective is found. ** Setting ERROR! ** Press [Enter] key Press Enter and retu...
Page 174 - Cleaning; Selecting test; displays the; Press any key when ready.; When the; cleaning start; message appears, the FDD head cleaning has begun.
3 Tests and Diagnostics 3.22 Head Cleaning 3-56 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.22 Head Cleaning 3.22.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this p...
Page 175 - Utilities; The error information is displayed in the following order:
3.23 Log Utilities 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-57 3.23 Log Utilities 3.23.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy d...
Page 176 - XXXXX ERRORS
3 Tests and Diagnostics 3.23 Log Utilities 3.23.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 00...
Page 178 - Floppy Disk Drive Utilities
3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-60 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.25 Floppy Disk Drive Utilities 3.25.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOT...
Page 179 - Format start
3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-61 3.25.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT ...
Page 180 - Copy start
3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-62 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number w...
Page 182 - Model
3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-64 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) (k) The following message will appear. To finish the dump, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UT...
Page 183 - System Configuration
3.26 System Configuration 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-65 3 3.26 System Configuration 3.26.1 Function Description The System Configuration program contains the following configuration information for the computer: 1. Processor Type [Code/L2 cache...
Page 187 - Setting the responder machine
3.27 Wireless LAN Test Program (Intel-made b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-69 Subtest03 Antenna check & communication test of 11b mode CAUTION: 1. To execute subtest 03-05, use another computer (with Calexico wireless LAN card) that can com...
Page 188 - OK
3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g) 3-70 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Subtest04 Communication test of 11g mode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. After finishing the test, OK message ...
Page 189 - SKU check of Module; Press any key and return to the test menu.
3.28 Wireless LAN Test Program (Intel-made a/b/g) 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-71 3.28 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transmitting-receiving test (Intel-made Calexico 802.11a/b/...
Page 194 - LAN; To execute LAN test, press; Press the number you want to test and press
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test progr...
Page 195 - message will appear in the display.
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 000...
Page 196 - 000Base Auto-negotiation TxRx Test
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adapter...hit <ESC> to abort. * External L...
Page 197 - test; To execute Modem test, press; * Scorpio Modem Initialize; If the color in the LED of the connection checker is orange, press
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-79 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 mad...
Page 198 - To execute this test, input; machine to perform this test.; Bluetooth sub system test program VX.XX; or
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-80 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.29.3 Bluetooth test To execute this test, input 3 and press Enter . NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perfor...
Page 199 - . The following message
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-81 Subtest01 BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter . The followin...
Page 200 - Message Contents
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-82 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) If the target machine has any problem, it displays Error CODE. The following message is displayed. --------------------------------------------------------------------...
Page 202 - Press; in the target machine. The following message will
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-84 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeou...
Page 208 - Sound Test program; Input the test number and press; . The following menu will appear in
3 Tests and Diagnostics 3.30 Sound Test program 3-90 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3 Tests and Dia tics 3.30 Sound Test program gnos This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Insert the test program...
Page 211 - . Insert the test media
3.30 Sound Test program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-93 3.30.3 CD Sound (Standard) To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test...
Page 213 - CD/DVD TEST IN PROGRESS XXXXXXXX; Select the track number you want to test and press; and press
3.30 Sound Test program 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-95 (2) Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop ...
Page 214 - Tests and Diagnostics
3 Tests and Diagnostics 3.31 SETUP 3-96 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 3.31 SETUP 3.31.1 Function Description This program displays the current system setup information as listed below: 1. Memory 2. System Date/Time 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM...
Page 218 - Esc
3 Tests and Diagnostics 3.31 SETUP 3-100 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to move between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move betwee...
Page 219 - SETUP Options
3.31 SETUP 3 Tests and Diagnostics SETUP Options The SETUP screen is divided into 16 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s memory. This field displays the total amount of memory installed and is automat...
Page 222 - Registered
3 Tests and Diagnostics 3.31 SETUP 3-104 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 4. Password This option sets or resets the user password for power on. Registered The user password has been registered. Not registered The user password has not been registered. For details on setting ...
Page 225 - Alarm Time; Space
3.31 SETUP 3 Tests and Diagnostics (c) EXECUTE-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS. The Execute-Disable Bit Capability is a function that strengthens the security to protect PC from the buffer overflow attack by a compu...
Page 226 - Disabled
3 Tests and Diagnostics 3.31 SETUP 3-108 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) The Wake-up on LAN is a function to turn on the power automatically by the call from the administrator. It can be set to “Enabled” only when “Built-in LAN” is set to “Enabled”. To activate this function...
Page 227 - PCI BUS
3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-109 8. Configuration This option lets you set the device configuration. All Devices BIOS sets all devices. Setup by OS Initializes devices, which is needed to load an operating system. Operating system init...
Page 228 - to change the active display device.
3 Tests and Diagnostics 3.31 SETUP 3-110 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) When Y , E , S and Enter keys are pressed, the data is disposed. After changing, the display of TPM item is changed to Disabled and this item becomes not displayed and the cursor could not be moved on t...
Page 229 - LEGACY
3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-111 13. Peripheral Use this option to select the peripheral’s mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the ...
Page 231 - The change of the RAID configuration will be reflected.
3.31 SETUP 3 Tests and Diagnostics PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 3-113 destroyed. Do you really want to do this? If “Yes”, please type the key string which is written in manual. Input 1234 (press 1 , 2 , 3 , 4 key) and press Enter . The change of the RAID configuration wil...
Page 234 - Replacement Procedures
4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 4
Page 239 - Replacement Procedures
4.1 Overview 4 Replacement Procedures 4 Replacement Procedures 4.1 Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to whi...
Page 240 - Safety Precautions
4 Replacement Procedures 4.1 Overview 4-2 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine ba...
Page 241 - Before You Begin; Use the designated tools.
4.1 Overview 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-3 Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pa...
Page 242 - Disassembly Procedure; Four main types of cable connector are used.; Pressure plate connector
4 Replacement Procedures 4.1 Overview Disassembly Procedure Four main types of cable connector are used. Pressure plate connector • • • • Spring connector Back flip connector Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate...
Page 243 - Assembly Procedure
4.1 Overview 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-5 Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points...
Page 244 - Screw Tightening Torque; Use the following torque when tightening screws.
4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage. NOTE: To tighten screws quick...
Page 245 - Grip Color; Even numbered length screws: Brown; Grip area; Screw Notation; Screw shape
4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. Even numbered length screws: Brown Odd numbered length screws: White Special length screw: Blue “Special length screw” means screws whose length is indicated in ...
Page 246 - pack; Removing the battery pack; Battery latch; Figure 4-1 Removing the battery pack
4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, di...
Page 247 - Installing the battery pack; Turn off the power of the computer.; battery pack; until the battery is locked.; into the lock position.
4.2 Battery pack 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-9 Installing the battery pack The following describes the procedure for installing the battery pack. (See Figure 4-1.) CAUTION: There is a danger that the lithium ion battery pack may explode if not ...
Page 248 - card; card manual or the manuals of the computer system you are using.; ejection button; Eject button; Figure 4-2 Removing the PC card; Installing the PC card
4 Replacement Procedures 4.3 PC card/Bridge media 4.3 PC card/Bridge media 4.3.1 PC card Removing the PC card The following describes the procedure for removing the PC card. (See Figure 4-2.) CAUTION: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manua...
Page 249 - media; Push the; Figure 4-3 Removing the Bridge media; Installing the Bridge media; Insert the; Bridge media; and press it until it securely connected.
4.3 PC card/Bridge media 4 Replacement Procedures 4.3.2 Bridge media Removing the Bridge media (SD Card/Memory Stick (Pro)/xD Picture Card) The following describes the procedure for removing the Bridge media. (See Figure 4-3.) CAUTION: Insert or remove the Bridge media in accordance with any instruc...
Page 250 - Removing the Touch pen case; Push lightly the point shown by the arrow using an; object; Slide the; touch pen; as shown in the following figure and remove it.; Touch pen case; Figure 4-4 Removing the touch pen case; Installing the Touch pen case; the; touch pen case; to the slot and slide it until it locks.
4 Replacement Procedures 4.4 Touch pen case 4.4 Touch pen case Removing the Touch pen case The following describes the procedure for removing the touch pen case. (See Figure 4-4.) 1. Push lightly the point shown by the arrow using an object with a thin tip. 2. Slide the touch pen case as shown in th...
Page 251 - Removing the HDD; data loss or damage to the device.; screws; HDD slot cover; Figure 4-5 Removing the HDD slot cover
4.5 HDD 4 Replacement Procedures 4.5 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-5 to 4-7.) CAUTION: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside down. 2. L...
Page 252 - tab; to raise the HDD assembly straight and pull out the; HDD assembly; from the connector of the; torn, replace the HDD holder with a new one.; HDD cable; Figure 4-6 Removing the HDD assembly
4 Replacement Procedures 4.5 HDD 3. Hold the tab to raise the HDD assembly straight and pull out the HDD assembly from the connector of the HDD cable . NOTE: When removing the HDD assembly, be careful not to tear the tab. If the tab is torn, replace the HDD holder with a new one. HDD cable HDD assem...
Page 253 - HDD; Figure 4-7 Removing the HDD
4.5 HDD 4 Replacement Procedures 4. Place the HDD assembly on a flat surface and remove the following screws fixing the HDD holder. • M3.0 × 4.0S FLAT HEAD screw × 4 5. Detach the HDD holder and HDD . M3.0x4.0S FLAT HEAD M3.0x4.0S FLAT HEAD HDD holder (HDD frame and tab) HDD M3.0x4.0S FLAT HEAD Figu...
Page 254 - Installing the HDD; the HDD assembly. Hold the HDD assembly by its corners.
4 Replacement Procedures 4.5 HDD 4-16 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Installing the HDD The following describes the procedure for installing the HDD. (See Figure 4-5 to 4-7.) CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Seat th...
Page 255 - Removing the slim select bay module; Slim select bay module; Figure 4-8 Removing the slim select bay module
4.6 Slim select bay module 4 Replacement Procedures 4.6 Slim select bay module Removing the slim select bay module The following describes the procedure for removing the slim select bay module. (See Figure 4-8 and 4-9.) The explanation and figure shown below are the optical drive removing/installing...
Page 256 - ODD side assembly; Figure 4-9 Detaching the optical drive assembly
4 Replacement Procedures 4.6 Slim select bay module 2. Remove the following screws , connector cover and connector from the optical drive assembly. • M2.0 × 6.0S BIND screw × 2 3. Remove the following screw and connector base from the optical drive assembly. • M2.0 × 3.0S S-THIN HEAD screw × 1 4. Re...
Page 257 - Installing the slim select bay module
4.6 Slim select bay module 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-19 Installing the slim select bay module The following describes the procedure for installing the slim select bay module. (See Figure 4-8 and 4-9.) 1. Install the ODD side assembly to the o...
Page 258 - Removing the keyboard; Insert your fingers into the slot on both sides and lift up the; keyboard holder; to; Keyboard holder; Figure 4-10 Removing the keyboard holder
4 Replacement Procedures 4.7 Keyboard 4.7 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard. (See Figure 4-10 to 4-13.) 1. Turn the computer face up. 2. Open the display and make it flat. 3. Insert your fingers into the slot on both sides and lift up the ...
Page 259 - Keyboard; Figure 4-11 Removing the screw
4.7 Keyboard 4 Replacement Procedures 4. Remove the following screws securing the keyboard. • M2.0 × 3.0S BIND screw × 2 5. Lift the top edge of the keyboard while releasing two latches and turn it face down on the palm rest. Keyboard M2.0x3.0S BIND M2.0x3.0S BIND Latch Figure 4-11 Removing the scre...
Page 260 - screw; Keyboard cover; Figure 4-12 Removing the keyboard cover; keyboard flexible cable; Keyboard flexible cable; Figure 4-13 Removing the keyboard
4 Replacement Procedures 4.7 Keyboard 6. Remove the following screw and keyboard cover . • M2.5 × 3.0S S-THIN HEAD screw × 1 M2.5x3.0S S-THIN HEAD Keyboard cover Figure 4-12 Removing the keyboard cover 7. Disconnect the keyboard flexible cable from the connector CN3230 on the system board and remove...
Page 261 - Installing the keyboard
4.7 Keyboard 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-23 Installing the keyboard The following describes the procedure for installing the keyboard. (See Figure 4-10 to 4-13.) 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard flexible...
Page 262 - module; cause memory access problems.; Removing the memory module; Remove the following; memory slot cover; HEAD; Memory slot cover; Figure 4-14 Removing the memory slot cover
4 Replacement Procedures 4.8 Memory module 4.8 Memory module CAUTION: The power must be turned off when you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals. Any dirt on the terminals may...
Page 263 - latches; and remove the; Memory module; Figure 4-15 Removing the memory module
4.8 Memory module 4 Replacement Procedures 2. Open the left and right latches and remove the memory module(s) . Memory module Latch Latch Slot A Slot B Figure 4-15 Removing the memory module PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-25
Page 264 - Installing the memory module; the slot B. Otherwise, the computer or the memory may be damaged.
4 Replacement Procedures 4.8 Memory module 4-26 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Installing the memory module To install the memory module(s), make sure the computer is in boot mode and powered off. Then perform the following procedure. (See Figure 4-14 and 4-15.) 1. Insert t...
Page 265 - Removing the Bluetooth module; Bluetooth module; Figure4-16 Removing the Bluetooth module
4.9 Bluetooth module 4 Replacement Procedures 4.9 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below. (See Figure 4-16.) CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth module....
Page 266 - Installing the Bluetooth module
4 Replacement Procedures 4.9 Bluetooth module 4-28 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Installing the Bluetooth module To install the Bluetooth module, follow the steps below. (See Figure 4-16.) 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Connect ...
Page 267 - Wireless LAN card; Removing the Wireless LAN card; Wireless LAN antenna; Figure 4-17 Removing the Wireless LAN card
4.10 Wireless LAN card 4 Replacement Procedures 4.10 Wireless LAN card Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below. (See Figure 4-17.) CAUTION: Do not try to remove the wireless LAN card with the computer turned on. The computer or the wireless LAN card can...
Page 268 - Installing the Wireless LAN card; Otherwise, the computer or the wireless LAN card may be damaged.
4 Replacement Procedures 4.10 Wireless LAN card 4-30 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Installing the Wireless LAN card To install the Wireless LAN card, follow the steps below. (See Figure 4-17.) CAUTION: Be sure to switch the computer off before installing the wireless LAN c...
Page 269 - Removing the Touch pad; Turn over the computer and remove the following; FLAT HEAD screw
4.11 Touch pad 4 Replacement Procedures 4.11 Touch pad Removing the Touch pad The following describes the procedure for removing the touch pad. (See Figure 4-18 to 4-21.) 1. Turn over the computer and remove the following screw . • M2.5 × 10.0B FLAT HEAD screw × 1 M2.5 × 10.0B FLAT HEAD Figure 4-18 ...
Page 270 - touch pad cover; while releasing the latches.; Touch pad cover; Figure 4-19 Removing the touch pad cover
4 Replacement Procedures 4.11 Touch pad 2. Turn the computer face up and open the display. 3. Remove the touch pad cover while releasing the latches. Touch pad cover Figure 4-19 Removing the touch pad cover 4-32 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)
Page 271 - touch pad cable; Touch pad cable; Figure 4-20 Removing the touch pad assembly
4.11 Touch pad 4 Replacement Procedures 4. Disconnect the touch pad cable from the connector CN3240 on the system board. 5. Remove the following screws fixing the touch pad assembly. • M2.0 × 3.0S S-THIN HEAD screw × 2 6. Remove the touch pad assembly while peeling the adhered portion. Touch pad cab...
Page 272 - glass tape; and disconnect the; from the connector on the; Glass tape; Figure 4-21 Removing the touch pad
4 Replacement Procedures 4.11 Touch pad 7. Peel off the glass tape and disconnect the touch pad cable from the connector on the touch pad. Glass tape Touch pad cable Touch pad Figure 4-21 Removing the touch pad 4-34 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)
Page 273 - Installing the Touch pad
4.11 Touch pad 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-35 Installing the Touch pad The following describes the procedure for installing the touch pad. (See Figure 4-18 to 4-21.) 1. Connect the touch pad cable to the connector on the touch pad and stick the...
Page 274 - Top cover assembly; Removing the top cover assembly; Close the display and turn over the computer.
4 Replacement Procedures 4.12 Top cover assembly 4.12 Top cover assembly Removing the top cover assembly The following describes the procedure for removing the top cover assembly. (See Figure 4-22 and 4-26.) 1. Close the display and turn over the computer. 2. Remove the following screws . • M2.5 × 1...
Page 276 - speaker cable; digitizer cable; from
4 Replacement Procedures 4.12 Top cover assembly 6. Disconnect the speaker cable , NP board cable , LCD cable and digitizer cable from the connector CN6170 , CN9500 , CN5500 , and CN9540 on the system board. Speaker cable (connected to CN6170) LCD cable (connected to CN5500) Digitizer cable (connect...
Page 277 - hinge rear cover; Turn the display 90 degrees and remove the following; Hinge rear cover
4.12 Top cover assembly 4 Replacement Procedures 7. Remove the following screw . • M2.5 × 10.0B FLAT HEAD screw × 1 8. Remove the hinge rear cover . 9. Turn the display 90 degrees and remove the following screws . • M2.5 × 6.0B FLAT HEAD screw × 2 M2.5 × 10.0B FLAT HEAD M2.5 × 6.0B FLAT HEAD Hinge r...
Page 278 - top cover assembly; from the base assembly.; Top cover assembly
4 Replacement Procedures 4.12 Top cover assembly 10. Lift up the top cover assembly from the base assembly. Top cover assembly Figure 4-26 Removing the top cover assembly (5) 4-40 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)
Page 279 - Installing the top cover assembly
4.12 Top cover assembly 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-41 Installing the top cover assembly The following describes the procedure for installing the top cover assembly. (See Figure 4-22 and 4-26.) 1. Install the top cover assembly to the base asse...
Page 280 - Removing the System board/RTC battery; Insulator; Figure 4-27 Removing the system board/RTC battery
4 Replacement Procedures 4.13 System board/RTC battery 4 Replacement Procedures 4.13 System board/RTC battery Removing the System board/RTC battery The following describes the procedure for removing the system board/RTC battery. (See Figure 4-27.) 1. Remove the following screws securing the system b...
Page 281 - Installing the system board/RTC battery; NOTE: Make sure the system board is on the front panel.; System board
4.13 System board/RTC battery 4 Replacement Procedures Installing the system board/RTC battery The following describes the procedure for installing the system board/RTC battery. (See Figure 4-27.) 1. Connect the RTC battery cable to the connector CN9300 on the system board. 2. Install the system boa...
Page 282 - RTC battery; to the slot and wrap it with the; insulator; Keyboard support
4 Replacement Procedures 4.13 System board/RTC battery 3. Install the RTC battery to the slot and wrap it with the insulator . CAUTION: When installing new system board, stick new keyboard supports on the system board. Keyboard support (For the model of no wireless LAN) Keyboard support 4-44 [CONFID...
Page 283 - Removing the Cover latch; Cover cap; Figure 4-28 Removing the Cover latch; Installing the Cover latch
4.14 Cover latch 4 Replacement Procedures 4.14 Cover latch Removing the Cover latch The following describes the procedure for removing the cover latch. (See Figure 4-28.) 1. Remove the cover cap on the bottom while releasing latches. 2. Peel off the insulator on the cover latch. 3. Remove the cover ...
Page 284 - Battery lock assembly/Pen holder assembly; Removing the Battery lock assembly/Pen holder assembly; pen holder assembly; battery lock assembly; Battery lock assembly; Install the; battery lock assembly; Install the; to the slot
4 Replacement Procedures 4.15 Battery lock assembly/Pen holder assembly 4.15 Battery lock assembly/Pen holder assembly Removing the Battery lock assembly/Pen holder assembly The following describes the procedure for removing the battery lock assembly/pen holder assembly. (See Figure 4-29.) 1. Remove...
Page 285 - Removing the Microphone/Front panel; Figure 4-30 Removing the microphone/front panel
4.16 Microphone/Front panel 4 Replacement Procedures 4.16 Microphone/Front panel Removing the Microphone/Front panel The following describes the procedure for removing the microphone/front panel. (See Figure 4-30.) 1. Peel off the insulator and glass tape . 2. Disconnect two microphone cables (left ...
Page 286 - Installing the Microphone/Front panel
4 Replacement Procedures 4.16 Microphone/Front panel 4-48 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Installing the Microphone/Front panel The following describes the procedure for installing the microphone/front panel. (See Figure 4-30.) 1. Install the microphones (left and right) to ...
Page 287 - Removing the Fan; FLAT HEAD; Figure 4-31 Removing the fan
4.17 Fan 4 Replacement Procedures 4.17 Fan Removing the Fan The following describes the procedure for removing the fan. (See Figure 4-31.) 1. Turn over the system board. 2. Peel off the glass tape and disconnect the fan cable from the connector CN8781 on the system board. 3. Turn the system board fa...
Page 288 - Installing the Fan
4 Replacement Procedures 4.17 Fan 4-50 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Installing the Fan The following describes the procedure for installing the fan. (See Figure 4-31.) 1. Install the fan and secure it with the following screws . • M2.5 × 4.0B FLAT HEAD screw × 2 2. Turn o...
Page 289 - Removing the Heat sink/CPU; Remove the following; securing the CPU hold plate in the reverse order of the; CPU hold plate; Heat sink; Figure 4-32 Removing the heat sink
4.18 Heat sink/CPU 4 Replacement Procedures 4.18 Heat sink/CPU Removing the Heat sink/CPU The following describes the procedure for removing the heat sink/CPU. (See Figure 4-32 and 4-33.) 1. Turn over the system board. 2. Remove the following screws securing the CPU hold plate in the reverse order o...
Page 290 - heat sink; Unlock the CPU by rotating counterclockwise the; cam; on the CPU socket by 90; CPU
4 Replacement Procedures 4.18 Heat sink/CPU 3. Remove the heat sink on the CPU. CAUTION: When removing the heat sink, be careful not to damage the CPU under the fin. 4. Unlock the CPU by rotating counterclockwise the cam on the CPU socket by 90 degrees with a flat-blade driver. Figure 4-33 Replacing...
Page 291 - Installing the Heat sink/CPU; Figure 4-34 Applying silicon grease; CAUTION: Tighten the screws in the order of mark “1”, “2” and “3” on the CPU
4.18 Heat sink/CPU 4 Replacement Procedures Installing the Heat sink/CPU The following describes the procedure for installing the heat sink/CPU. (See Figure 4-32 to 4-34.) 1. Make sure that the cam of the CPU socket is in the unlock (OPEN) position. 2. Install the CPU on the CPU socket and check the...
Page 292 - Removing the MDC; MDC; Figure 4-35 Removing the MDC
4 Replacement Procedures 4.19 MDC 4.19 MDC Removing the MDC The following describes the procedure for removing the MDC. (See Figure 4-35 and 4-36.) 1. Remove the following screws securing the MDC. • M2.0 × 4.0B BIND screw × 2 2. Remove the MDC from the connector CN3010 on the system board. 3. Discon...
Page 293 - MDC cable; Figure 4-36 Removing the modem cable; Installing the MDC
4.19 MDC 4 Replacement Procedures 4. Turn up two points of insulator and disconnect the MDC cable from the connector CN4100 on the system board. MDC cable CN4100 Insulator Figure 4-36 Removing the modem cable Installing the MDC The following describes the procedure for installing the MDC. (See Figur...
Page 294 - Removing the GPU heat sink; Remove the following; GPU heat sink; Figure 4-37 Removing the GPU heat sink; Installing the GPU heat sink; GPU heat sink; and secure it with the following
4 Replacement Procedures 4.20 GPU heat sink 4.20 GPU heat sink Removing the GPU heat sink The following describes the procedure for removing the GPU heat sink. (See Figure 4-37.) 1. Remove the following screws and GPU heat sink . • M2.0 × 3.0S S-THIN HEAD screw × 2 M2.0x3.0S S-THIN HEAD GPU heat sin...
Page 295 - Removing the HDD cable; Figure 4-38 Removing the HDD cable; Installing the HDD cable
4.21 HDD cable 4 Replacement Procedures 4.21 HDD cable Removing the HDD cable The following describes the procedure for removing the HDD cable. (See Figure 4-38.) 1. Peel off the insulator and disconnect the HDD cable from the connector CN1850 on the system board. 2. Remove the HDD cable from the sl...
Page 296 - Removing the Sensor board; Sensor board; Figure 4-39 Removing the sensor board; Installing the Sensor board
4 Replacement Procedures 4.22 Sensor board 4.22 Sensor board Removing the Sensor board The following describes the procedure for removing the sensor board. (See Figure 4-39.) 1. Remove the sensor board from the slot. 2. Disconnect the sensor cable from the connector on the sensor board. Sensor board...
Page 297 - Removing the speaker; Harness box cover; Figure 4-40 Removing the harness box cover
4.23 Speaker 4 Replacement Procedures 4.23 Speaker Removing the speaker The following describes the procedure for removing the speaker. (See Figure 4-40 and 4-41.) 1. Peel off the insulator and remove the harness box cover . 2. Remove the following screws . • M2.5 × 6.0B FLAT HEAD screw × 2 3. Peel ...
Page 298 - speaker covers; Figure 4-41 Removing the speaker
4 Replacement Procedures 4.23 Speaker 4. Remove the speaker covers while releasing latches. 5. Peel off the insulator and two acetate tapes and take the speakers out of the speaker slots. Speaker cover Acetate tape Insulator Speaker Speaker Speaker cover Figure 4-41 Removing the speaker 6. Remove th...
Page 299 - Installing the speaker
4.23 Speaker 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-61 Installing the speaker The following describes the procedure for installing the speaker. (See Figure 4-40 and 4-41.) 1. Install the middle frame to the top cover. 2. Install the speaker to the slot on...
Page 300 - Removing the hinge spacer; Hinge spacer; Figure 4-42 Removing the hinge spacer; Installing the hinge spacer
4 Replacement Procedures 4.24 Hinge spacer 4.24 Hinge spacer Removing the hinge spacer The following describes the procedure for removing the hinge spacer. (See Figure 4-42.) 1. Remove the following screws and hinge spacer . • M2.5 × 6.0B FLAT HEAD screw × 2 M2.5x6.0B FLAT HEAD Hinge spacer Figure 4...
Page 301 - Removing the LCD unit/FL inverter; Slot; Figure 4-43 Removing the LCD mask
4.25 LCD unit/FL inverter 4 Replacement Procedures 4.25 LCD unit/FL inverter Removing the LCD unit/FL inverter The following describes the procedure for removing the LCD unit/FL inverter. (See Figure 4-43 to 4-46.) NOTE: When replacing the LCD unit, do not give the hinge portion a strong press. It m...
Page 302 - FL inverter; Figure 4-44 Removing the FL inverter
4 Replacement Procedures 4.25 LCD unit/FL inverter 4. Peel off one insulator from the FL inverter and take out the other one under the LCD unit. 5. Remove the FL inverter from the slot while peeling the adhered portion. 6. Disconnect two cables from the connector of the FL inverter. FL inverter Insu...
Page 303 - securing the LCD unit.; LCD unit
4.25 LCD unit/FL inverter 4 Replacement Procedures 7. Remove the following screws securing the LCD unit. • M2.0 × 4.0B BIND screw × 4 8. Raise the top edge of the LCD unit on the display cover. NOTE: When putting the LCD unit on the display cover, lay a mat or something under the LCD unit to protect...
Page 304 - glass tapes
4 Replacement Procedures 4.25 LCD unit/FL inverter 9. Peeling off two glass tapes and disconnect the LCD cable and digitizer cable from the connectors on the back of the LCD unit. CAUTION: When removing the cables, be careful not to damage the connectors. 10. Remove the LCD unit from the display cov...
Page 305 - Installing the LCD unit/FL inverter; of the LCD mask clean with an ionizer.
4.25 LCD unit/FL inverter 4 Replacement Procedures PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-67 Installing the LCD unit/FL inverter The following describes the procedure for installing the LCD unit/FL inverter. (See Figure 4-43 to 4-46.) 1. Stand the LCD unit on the display cover an...
Page 311 - Removing the Digitizer; Digitizer; Figure 4-47 Removing the digitizer
4.26 Digitizer 4 Replacement Procedures Removing the Digitizer The following describes the procedure for removing the digitizer. (See Figure 4-47.) 1. Remove the following screws securing the digitizer. • M2.0 × 4.0B BIND screw × 2 2. Peel off two glass tapes . 3. Slide out the digitizer toward the ...
Page 312 - Installing the digitizer; digitizer; into the back pocket of the LCD.; Secure the digitizer with the following
4 Replacement Procedures 4.26 Digitizer Installing the digitizer The following describes the procedure for installing the digitizer. (See Figure 4-47.) 1. Slide the digitizer into the back pocket of the LCD. CAUTION: When replacing the digitizer, fit the digitizer into the back of the LCD toward the...
Page 313 - Removing the Fingerprint sensor board (NF board); Fingerprint sensor board; Figure 4-48 Removing the fingerprint sensor board; Installing the Fingerprint sensor board (NF board)
4.27 Fingerprint sensor board (NF board) 4 Replacement Procedures 4.27 Fingerprint sensor board (NF board) Removing the Fingerprint sensor board (NF board) The following describes the procedure for removing the fingerprint sensor board (NF board). (See Figure 4-48.) 1. Remove the following screw and...
Page 314 - Switch board; Figure 4-49 Removing the switch board
4 Replacement Procedures 4.28 Switch board (NW board) 4.28 Switch board (NW board) Removing the Switch board (NW board) The following describes the procedure for removing the switch board (NW board). (See Figure 4-49.) 1. Remove the following screw securing the switch board and pull up the switch bo...
Page 315 - Removing the LCD latch assembly; LCD latch assembly; from the slot as shown in the following figure.; LCD latch assembly; Figure 4-50 Removing the LCD latch assembly; Installing the LCD latch assembly; LCD latch assembly
4.29 LCD latch assembly 4 Replacement Procedures 4.29 LCD latch assembly Removing the LCD latch assembly The following describes the procedure for removing the LCD latch assembly. (See Figure 4-50.) 1. Remove the LCD latch assembly from the slot as shown in the following figure. LCD latch assembly F...
Page 316 - Removing the Hinge assembly
4 Replacement Procedures 4.30 Hinge assembly 4.30 Hinge assembly Removing the Hinge assembly The following describes the procedure for removing the hinge assembly. (See Figure 4-51 and 4-52.) 1. Remove the following screw and Harness holder . • M2.5 × 6.0B FLAT HEAD screw × 1 2. Remove the following...
Page 317 - Acetate tape; Installing the Hinge assembly
4.30 Hinge assembly 4 Replacement Procedures 4. Peel off four acetate tapes and remove the wireless LAN antennas and Bluetooth antenna . 5. Remove the following screw and hinge assembly by lifting it up. • M2.5 × 6.0B FLAT HEAD screw × 1 Acetate tape Acetate tape Wireless LAN antenna Bluetooth anten...
Page 318 - Fluorescent lamp; Type Part; soiling or scratching the LCD panel.
4 Replacement Procedure 4.31 Fluorescent lamp 4-80 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) 4 4.31 Fluorescent lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate p...
Page 319 - Disassembling Fluorescent lamp; Peeling off the tapes and insulation sheets
4.31 Fluorescent lamp 4 Replacement Procedure PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] 4-81 4.31.1 Replacing the 12.1 Inch TMD Fluorescent lamp The procedures for replacing Fluorescent of lamp of G33C00037110 and of G33C00019210 are the same. The following describes the procedure for...
Page 326 - Assembling Fluorescent lamp; Check of the backlight replaced
4 Replacement Procedure 4.31 Fluorescent lamp Assembling Fluorescent lamp Check of the backlight replaced 1. Check the following items. Figure 4-59 Replacing 12.1 Inch TMD fluorescent lamp (7) 4-88 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)
Page 335 - Appendix Contents
Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] App-iii Appendix Contents Appendix A Handling the LCD Module......................................................................... A-1 Appendix B Board Layout..........................................................................
Page 337 - Appendix I
Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] App-v Appendix D Keyboard Scan/Character Codes .............................................................. D-1 Appendix E Key Layout ...................................................................................................
Page 341 - Appendix A Handling the LCD Module; Precautions for handling the LCD module
Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module i...
Page 347 - Appendix B Board Layout; System Board Front View
Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B.1 System Board Front View Figure B-1 System board layout (front) PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] B-1
Page 348 - Number Part’s
Appendices Appendix B Board Layout B-2 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table B-1 System board ICs and connectors (front) Number Part’s name IS2101 Bridge media connector CN1400 Memory connector (A) CN1410 Memory connector (B) CN2600 Wireless LAN I/F connector CN9500 NP board...
Page 349 - System board Back View
Appendix B Board Layout Appendices B.2 System board Back View Figure B-2 System board layout (back) PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] B-3
Page 350 - Number Name
Appendices Appendix B Board Layout B-4 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table B-2 System board ICs and connectors (back) Number Name CN8800 DC-IN jack CN4612 USB port 0 CN5080 RGB connector CN1810 ODD connector CN8810 Battery connector IC1200 AlvisioPM CN2300 Port replicator ...
Page 351 - NP Board Front and Back View; Figure B-3 NP board layout
Appendix B Board Layout Appendices B.3 NP Board Front and Back View <Front layout> <Back layout> Figure B-3 NP board layout Table B-3 NP board connector Number Name CN9510 System board I/F connector PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] B-5
Page 352 - NW Board Front and Back View; layout
Appendices Appendix B Board Layout B.4 NW Board Front and Back View <Front layout> <Back layout> Figure B-4 NW board layout Table B-4 NW board connector Number Name CN9550 Digitizer connector I/F connector B-6 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541)
Page 353 - NF Board Front and Back View
Appendix B Board Layout Appendices B.5 NF Board Front and Back View <Front layout> <Back layout> Figure B-5 NF board layout Table B-5 NF board connector Number Name CN9560 Digitizer connector I/F connector PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] B-7
Page 355 - Appendix C Pin Assignment
Appendix. C Pin Assignment Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] C-1 Appendix. C Pin Assignment Appendix C Pin Assignment System board (FAPNS*) C.1 CN1410 Memory B connector (200-pin) Table C-1 Memory B connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Na...
Page 381 - Appendix D Keyboard Scan/Character Codes
Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] D-1 Appendix D Keyboard Scan/Character Codes Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break N...
Page 384 - * Scan codes differ by overlay function.; key makes different codes.; Fn; key does not generate a code by itself.
Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6...
Page 385 - Shift
Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0...
Page 389 - Appendix E Key Layout
Appendix. E Key Layout Appendices Appendix. E Key Layout Appendix E Key Layout Figure E-1 Key layout (UK) Figure E-2 Key layout (US) PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] E-1
Page 391 - Appendix F Wiring Diagrams; F.1 RGB Monitor Wraparound connector; Figure F-1 RGB Monitor Wraparound connector; F.2 LAN Loopback Connector; Figure F-2 LAN loopback Connector
Appendix F Wiring Diagrams Appendices Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor Wraparound connector Figure F-1 RGB Monitor Wraparound connector F.2 LAN Loopback Connector Figure F-2 LAN loopback Connector PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] F-1
Page 393 - Appendix G BIOS Rewrite Procedures; Rewriting the BIOS; Do not turn off the power while you are rewriting the BIOS.
Appendix G BIOS Rewrite Procedures Appendices Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS rewriting disk for the computer that has renewed BIOS data. R...
Page 395 - Appendix H EC/KBC Rewrite Procedures; Tools; Do not turn off the power while you are rewriting the EC/KBC.; Tab
Appendix H EC/KBC Rewrite Procedures Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the fo...
Page 397 - MTBF Time
Appendix I Reliability Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] I-1 Appendix I Appendix I Reliability The following table shows MTBF (Mean Time between Failures). Table I-1 MTBF MTBF Time (hours) System 5,862
Page 399 - Appendix J Maintenance of TOSHIBA RAID; Follow the below procedures to repair TOSHIBA RAID; Reception; Perform the HDD Trouble-; No; Treatment; Yes; Figure J-1 Flowchart of repairing TOSHIBA RAID
Appendix J Maintenance of TOSHIBA RAID Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD?(*1) Identify the failed HDD (*2) Yes Perform the HDD...
Page 400 - J.2 Analysis and handling by Drive Log; Follow the below procedures to analyze.; End
Appendices Appendix J Maintenance of TOSHIBA RAI J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. (2) If necessary, analyze the Drive Log and identify the cause of failure. Yes (3) Does operation miss cau...
Page 401 - How to identify the cause of failure; Find the log of message of “Fail this drive” last generated, using
Appendix J Maintenance of TOSHIBA RAID Appendices How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed. According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of ...
Page 403 - Command; command
Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-5 Command : Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) Protocol Command Devices not implementing the PACKET Command featu...
Page 404 - Sector Count; : Number of sectors transmitted from the address indicated by LBA.; STATUS; Indicate that the command aborts.
Appendices Appendix J Maintenance of TOSHIBA RAI J-6 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Table J-1 List of Command (2/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command feature set Command code DM READ DMA M N C8h ...
Page 405 - PgUp; PgDn; (3) How to change the status to OFF LINE
Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-7 (2) Check if it is caused by an operation miss or is a failure. To check if the cause of failure of Port1 is an operation miss or not, analyze the Drive Log of Port0. 1. In [REDUNDANT] of P...
Page 406 - J.3 Operation of Independent utility; This is a utility to display Drive Log of TOSHIBA RAID.; Data area; Data area; Figure J-3 Drive Log
Appendices Appendix J Maintenance of TOSHIBA RAI J.3 Operation of Independent utility J.3.1 Outline of Independent utility This is a utility to display Drive Log of TOSHIBA RAID. (1) Drive Log TOSHIBA RAID can store about 7,000 logs of Drive Log. TOSHIBA RAID make Drive Log redundant and store it. T...
Page 407 - J.3.2 How to operate the Independent Utility
Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears. In the Ind...
Page 408 - Logical Drive; Table J-2 Displayed item in Logical Drive; Explanation
Appendices Appendix J Maintenance of TOSHIBA RAI J-10 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Dri...
Page 409 - Table J-3 Items displayed in Physical Drive
Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-11 Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Display...
Page 412 - Option; key. Put the cursor on the “Yes” and press
Appendices Appendix J Maintenance of TOSHIBA RAI J-14 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the proced...
Page 413 - key. Pressing “OK” in; Start Rebuild; When the array is “Degraded”, the choice is only is one.
Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press Enter key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is dis...
Page 414 - CAUTION: When the rebuild starts, the data of drive rebuilt is lost.
Appendices Appendix J Maintenance of TOSHIBA RAI 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Effective] is selected, rebuild limit becomes valid and it rebuilds up to the rebuild limit. When [Whole] is selected, it rebuilds maximum capacity of array. The [...
Page 415 - Resume Rebuild; Put the cursor on “OK” in [Confirmation] and press
Appendix J Maintenance of TOSHIBA RAID Appendices 8. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below. 1. Put ...
Page 417 - Check Media; key to
Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below. 1. Put the cursor to the [Check Media] in [Main Menu] and press Enter key. 2. ...
Page 418 - Modify Array; This option changes the setting of array.; Change Parameter; Table J-6 Item of array; Option Explanation
Appendices Appendix J Maintenance of TOSHIBA RAI Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following items can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache....
Page 419 - Change RAID Level
Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-21 Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refer “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1...
Page 420 - Delete Array
Appendices Appendix J Maintenance of TOSHIBA RAI Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press Enter key. When [Confirmation] is displayed, select “OK” to store the setting. J-22 [CONFIDENTIAL] PORTEGE M400 Maintenance...
Page 421 - Select [Physical Drive] in Setup Utility to set physical drive.; key to close the display. The following information is displayed.
Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-23 Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the ...
Page 422 - View Drive Log; Table J-8 Function of option and key
Appendices Appendix J Maintenance of TOSHIBA RAI View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest is recorded in detail. For the older log, only ID is record...
Page 425 - Table J-11 Function of key in View Drive Log; Key Function; Force OFFLINE; Select the drive that you want to set it to offline with
Appendix J Maintenance of TOSHIBA RAID Appendices PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] J-27 [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of the own log and redundant log. At the beginning, the Por...
Page 426 - Exit
Appendices Appendix J Maintenance of TOSHIBA RAI J-28 [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Exit When this option is selected, the utility is finished. When [Confirmation] is displayed, select “OK”.