Toshiba PORTEGE M400- User Manual

Toshiba PORTEGE M400

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Table of Contents:

  • Page 2 – ii; Copyright; Toshiba PORTEGE M400 Maintenance Manual; Disclaimer
  • Page 3 – iii; Preface; faulty Field Replaceable Units; SAFETY PRECAUTIONS; serious bodily injury, if the safety instruction is not observed.
  • Page 4 – iv
  • Page 5 – Acronyms; Ctrl; User input; DISKCOP; The display
  • Page 6 – vi; Table of Contents; Chapter 1; Pen
  • Page 7 – vii; sensor; Chapter 3
  • Page 8 – viii; Chapter 4
  • Page 9 – ix; Appendices
  • Page 12 – Hardware Overview
  • Page 14 – Figures
  • Page 15 – Hardware Overview
  • Page 25 – Specifications
  • Page 26 – Items Specifications
  • Page 28 – Drive; Parameter Standard
  • Page 33 – Drive Specification
  • Page 35 – TFT Color Display; Module; Figure 1-9 LCD module
  • Page 37 – Supply
  • Page 39 – Battery Name; Battery
  • Page 41 – Table 1-14 RTC battery charging/data preservation time; Time
  • Page 42 – Adapter; The AC adapter is also used to charge the battery.; Parameter Specification
  • Page 44 – Troubleshooting
  • Page 45 – Chapter 2
  • Page 50 – Flowchart; Make sure that Toshiba Windows
  • Page 54 – Procedure 1: Power Supply Icon Check
  • Page 55 – Procedure 1; The following two icons indicate the power supply status:; Battery icon; Table 2-2 DC IN icon; DC IN icon
  • Page 57 – Procedure 2; Error code
  • Page 62 – Procedure 3
  • Page 63 – Procedure 5; Check 1
  • Page 64 – System board Troubleshooting; Procedure 1: Message Check
  • Page 65 – PRESS ANY KEY TO CONTINUE.
  • Page 67 – Figure 2-2 A set of tool for debug port test
  • Page 79 – Tests and Diagnostic,; Procedure 4; Replacement Procedures
  • Page 80 – Detailed operation is given in Chapter 3,
  • Page 81 – Tests and Diagnostics,; Code Status
  • Page 84 – HDC ERROR
  • Page 85 – FORMAT; Check 2
  • Page 87 – Replacement
  • Page 88 – Troubleshooting
  • Page 89 – Procedure 1: External Monitor Check; Tests and
  • Page 91 – Touch pad Troubleshooting; Tests and Diagnostics
  • Page 92 – Tests
  • Page 93 – Modem Troubleshooting
  • Page 94 – Bluetooth Troubleshooting
  • Page 95 – The Bluetooth functional wiring diagram is shown below:
  • Page 97 – LAN Troubleshooting; Procedure 1: Diagnostic Test Program Execution Check; If any error is detected by the test, go to Procedure 2.
  • Page 98 – Sound Troubleshooting
  • Page 99 – Bridge media Slot Troubleshooting
  • Page 100 – Tablet Pen Troubleshooting; CAUTION: Use the Tablet Pen supplied to this model.
  • Page 101 – The Digitizer and LCD are connected to the System board as below.
  • Page 102 – Wireless LAN Troubleshooting
  • Page 103 – The wireless LAN functional wiring diagram is shown below:
  • Page 104 – Fingerprint sensor Troubleshooting; When failed in Procedure 1 to Procedure 3, execute Procedure 4.
  • Page 114 – Tests and Diagnostics
  • Page 115 – Chapter 3 Contents
  • Page 119 – The Diagnostic Test; Check all cables are connected firmly.; menu
  • Page 122 – Executing the Diagnostic Test; Enter
  • Page 123 – NOTE: To exit the DIAGNOSTIC TEST MENU, press the; DIAGNOSTIC TEST MENU :
  • Page 124 – TEST; SYSTEM TEST NAME XXXXXX
  • Page 125 – Selecting; YES; Terminates the test program and exits to the subtest menu.
  • Page 126 – Check of the RAID configuration; Explanation of the screen display; Contents of the screen display are shown below.; Physical Drive
  • Page 127 – Logical Drive Information:; Displays RAID level configured.; of Logical drive condition; the RAID is optimal.
  • Page 130 – Abnormal noise of the motor from the HDD:; Refer to the; Access to the HDD is very slow:; Independent Utility
  • Page 131 – ABSENT or OFFLINE is displayed; ONLINE
  • Page 132 – NO DRIVE for one drive is displayed
  • Page 133 – FAIL for one drive is displayed
  • Page 134 – Setting of the hardware configuration; -Repair initial config set
  • Page 135 – any; DMI information save
  • Page 137 – Test; To execute this program, select; Press any key and return to the startup menu.
  • Page 138 – Names; Test Name
  • Page 143 – To execute the Keyboard Test, select; Scan
  • Page 145 – To exit this subtest and return to the DISPLAY TEST menu, press; after
  • Page 147 – Floppy Disk Test; To execute the Floppy Disk Test, select; and follow the directions displayed on the screen.
  • Page 149 – Also, printer port wraparound connector must be connected.
  • Page 151 – and; Subtest 01 and 02 require the following data format:
  • Page 152 – Hard Disk Test; Refer to the operating system instructions.; Test drive number select; Detail status display
  • Page 153 – Sequential read
  • Page 154 – Worst pattern data; Partial read
  • Page 155 – Real Timer Test
  • Page 158 – CAUTION: PCMCIA wraparound test is not supported for this model.; Sub# Address Good Bad
  • Page 160 – and follow the directions on the screen.
  • Page 161 – Error Code and Error Status Names; Device name
  • Page 164 – Hard Disk Test Detail Status; HDC status = XXXXXXXX; Bit Name
  • Page 166 – Description
  • Page 170 – NG
  • Page 172 – The revision data has written in; NOTE: Be sure to execute the test with the display panel opened.
  • Page 173 – and return to the Only One Test menu. Then execute the test; Windows Security Button; The following message appears in the display.
  • Page 174 – Cleaning; Selecting test; displays the; Press any key when ready.; When the; cleaning start; message appears, the FDD head cleaning has begun.
  • Page 175 – Utilities; The error information is displayed in the following order:
  • Page 176 – XXXXX ERRORS
  • Page 178 – Floppy Disk Drive Utilities
  • Page 179 – Format start
  • Page 180 – Copy start
  • Page 182 – Model
  • Page 183 – System Configuration
  • Page 187 – Setting the responder machine
  • Page 188 – OK
  • Page 189 – SKU check of Module; Press any key and return to the test menu.
  • Page 194 – LAN; To execute LAN test, press; Press the number you want to test and press
  • Page 195 – message will appear in the display.
  • Page 196 – 000Base Auto-negotiation TxRx Test
  • Page 197 – test; To execute Modem test, press; * Scorpio Modem Initialize; If the color in the LED of the connection checker is orange, press
  • Page 198 – To execute this test, input; machine to perform this test.; Bluetooth sub system test program VX.XX; or
  • Page 199 – . The following message
  • Page 200 – Message Contents
  • Page 202 – Press; in the target machine. The following message will
  • Page 208 – Sound Test program; Input the test number and press; . The following menu will appear in
  • Page 211 – . Insert the test media
  • Page 213 – CD/DVD TEST IN PROGRESS XXXXXXXX; Select the track number you want to test and press; and press
  • Page 214 – Tests and Diagnostics
  • Page 218 – Esc
  • Page 219 – SETUP Options
  • Page 222 – Registered
  • Page 225 – Alarm Time; Space
  • Page 226 – Disabled
  • Page 227 – PCI BUS
  • Page 228 – to change the active display device.
  • Page 229 – LEGACY
  • Page 231 – The change of the RAID configuration will be reflected.
  • Page 234 – Replacement Procedures
  • Page 239 – Replacement Procedures
  • Page 240 – Safety Precautions
  • Page 241 – Before You Begin; Use the designated tools.
  • Page 242 – Disassembly Procedure; Four main types of cable connector are used.; Pressure plate connector
  • Page 243 – Assembly Procedure
  • Page 244 – Screw Tightening Torque; Use the following torque when tightening screws.
  • Page 245 – Grip Color; Even numbered length screws: Brown; Grip area; Screw Notation; Screw shape
  • Page 246 – pack; Removing the battery pack; Battery latch; Figure 4-1 Removing the battery pack
  • Page 247 – Installing the battery pack; Turn off the power of the computer.; battery pack; until the battery is locked.; into the lock position.
  • Page 248 – card; card manual or the manuals of the computer system you are using.; ejection button; Eject button; Figure 4-2 Removing the PC card; Installing the PC card
  • Page 249 – media; Push the; Figure 4-3 Removing the Bridge media; Installing the Bridge media; Insert the; Bridge media; and press it until it securely connected.
  • Page 250 – Removing the Touch pen case; Push lightly the point shown by the arrow using an; object; Slide the; touch pen; as shown in the following figure and remove it.; Touch pen case; Figure 4-4 Removing the touch pen case; Installing the Touch pen case; the; touch pen case; to the slot and slide it until it locks.
  • Page 251 – Removing the HDD; data loss or damage to the device.; screws; HDD slot cover; Figure 4-5 Removing the HDD slot cover
  • Page 252 – tab; to raise the HDD assembly straight and pull out the; HDD assembly; from the connector of the; torn, replace the HDD holder with a new one.; HDD cable; Figure 4-6 Removing the HDD assembly
  • Page 253 – HDD; Figure 4-7 Removing the HDD
  • Page 254 – Installing the HDD; the HDD assembly. Hold the HDD assembly by its corners.
  • Page 255 – Removing the slim select bay module; Slim select bay module; Figure 4-8 Removing the slim select bay module
  • Page 256 – ODD side assembly; Figure 4-9 Detaching the optical drive assembly
  • Page 257 – Installing the slim select bay module
  • Page 258 – Removing the keyboard; Insert your fingers into the slot on both sides and lift up the; keyboard holder; to; Keyboard holder; Figure 4-10 Removing the keyboard holder
  • Page 259 – Keyboard; Figure 4-11 Removing the screw
  • Page 260 – screw; Keyboard cover; Figure 4-12 Removing the keyboard cover; keyboard flexible cable; Keyboard flexible cable; Figure 4-13 Removing the keyboard
  • Page 261 – Installing the keyboard
  • Page 262 – module; cause memory access problems.; Removing the memory module; Remove the following; memory slot cover; HEAD; Memory slot cover; Figure 4-14 Removing the memory slot cover
  • Page 263 – latches; and remove the; Memory module; Figure 4-15 Removing the memory module
  • Page 264 – Installing the memory module; the slot B. Otherwise, the computer or the memory may be damaged.
  • Page 265 – Removing the Bluetooth module; Bluetooth module; Figure4-16 Removing the Bluetooth module
  • Page 266 – Installing the Bluetooth module
  • Page 267 – Wireless LAN card; Removing the Wireless LAN card; Wireless LAN antenna; Figure 4-17 Removing the Wireless LAN card
  • Page 268 – Installing the Wireless LAN card; Otherwise, the computer or the wireless LAN card may be damaged.
  • Page 269 – Removing the Touch pad; Turn over the computer and remove the following; FLAT HEAD screw
  • Page 270 – touch pad cover; while releasing the latches.; Touch pad cover; Figure 4-19 Removing the touch pad cover
  • Page 271 – touch pad cable; Touch pad cable; Figure 4-20 Removing the touch pad assembly
  • Page 272 – glass tape; and disconnect the; from the connector on the; Glass tape; Figure 4-21 Removing the touch pad
  • Page 273 – Installing the Touch pad
  • Page 274 – Top cover assembly; Removing the top cover assembly; Close the display and turn over the computer.
  • Page 276 – speaker cable; digitizer cable; from
  • Page 277 – hinge rear cover; Turn the display 90 degrees and remove the following; Hinge rear cover
  • Page 278 – top cover assembly; from the base assembly.; Top cover assembly
  • Page 279 – Installing the top cover assembly
  • Page 280 – Removing the System board/RTC battery; Insulator; Figure 4-27 Removing the system board/RTC battery
  • Page 281 – Installing the system board/RTC battery; NOTE: Make sure the system board is on the front panel.; System board
  • Page 282 – RTC battery; to the slot and wrap it with the; insulator; Keyboard support
  • Page 283 – Removing the Cover latch; Cover cap; Figure 4-28 Removing the Cover latch; Installing the Cover latch
  • Page 284 – Battery lock assembly/Pen holder assembly; Removing the Battery lock assembly/Pen holder assembly; pen holder assembly; battery lock assembly; Battery lock assembly; Install the; battery lock assembly; Install the; to the slot
  • Page 285 – Removing the Microphone/Front panel; Figure 4-30 Removing the microphone/front panel
  • Page 286 – Installing the Microphone/Front panel
  • Page 287 – Removing the Fan; FLAT HEAD; Figure 4-31 Removing the fan
  • Page 288 – Installing the Fan
  • Page 289 – Removing the Heat sink/CPU; Remove the following; securing the CPU hold plate in the reverse order of the; CPU hold plate; Heat sink; Figure 4-32 Removing the heat sink
  • Page 290 – heat sink; Unlock the CPU by rotating counterclockwise the; cam; on the CPU socket by 90; CPU
  • Page 291 – Installing the Heat sink/CPU; Figure 4-34 Applying silicon grease; CAUTION: Tighten the screws in the order of mark “1”, “2” and “3” on the CPU
  • Page 292 – Removing the MDC; MDC; Figure 4-35 Removing the MDC
  • Page 293 – MDC cable; Figure 4-36 Removing the modem cable; Installing the MDC
  • Page 294 – Removing the GPU heat sink; Remove the following; GPU heat sink; Figure 4-37 Removing the GPU heat sink; Installing the GPU heat sink; GPU heat sink; and secure it with the following
  • Page 295 – Removing the HDD cable; Figure 4-38 Removing the HDD cable; Installing the HDD cable
  • Page 296 – Removing the Sensor board; Sensor board; Figure 4-39 Removing the sensor board; Installing the Sensor board
  • Page 297 – Removing the speaker; Harness box cover; Figure 4-40 Removing the harness box cover
  • Page 298 – speaker covers; Figure 4-41 Removing the speaker
  • Page 299 – Installing the speaker
  • Page 300 – Removing the hinge spacer; Hinge spacer; Figure 4-42 Removing the hinge spacer; Installing the hinge spacer
  • Page 301 – Removing the LCD unit/FL inverter; Slot; Figure 4-43 Removing the LCD mask
  • Page 302 – FL inverter; Figure 4-44 Removing the FL inverter
  • Page 303 – securing the LCD unit.; LCD unit
  • Page 304 – glass tapes
  • Page 305 – Installing the LCD unit/FL inverter; of the LCD mask clean with an ionizer.
  • Page 311 – Removing the Digitizer; Digitizer; Figure 4-47 Removing the digitizer
  • Page 312 – Installing the digitizer; digitizer; into the back pocket of the LCD.; Secure the digitizer with the following
  • Page 313 – Removing the Fingerprint sensor board (NF board); Fingerprint sensor board; Figure 4-48 Removing the fingerprint sensor board; Installing the Fingerprint sensor board (NF board)
  • Page 314 – Switch board; Figure 4-49 Removing the switch board
  • Page 315 – Removing the LCD latch assembly; LCD latch assembly; from the slot as shown in the following figure.; LCD latch assembly; Figure 4-50 Removing the LCD latch assembly; Installing the LCD latch assembly; LCD latch assembly
  • Page 316 – Removing the Hinge assembly
  • Page 317 – Acetate tape; Installing the Hinge assembly
  • Page 318 – Fluorescent lamp; Type Part; soiling or scratching the LCD panel.
  • Page 319 – Disassembling Fluorescent lamp; Peeling off the tapes and insulation sheets
  • Page 326 – Assembling Fluorescent lamp; Check of the backlight replaced
  • Page 335 – Appendix Contents
  • Page 337 – Appendix I
  • Page 341 – Appendix A Handling the LCD Module; Precautions for handling the LCD module
  • Page 347 – Appendix B Board Layout; System Board Front View
  • Page 348 – Number Part’s
  • Page 349 – System board Back View
  • Page 350 – Number Name
  • Page 351 – NP Board Front and Back View; Figure B-3 NP board layout
  • Page 352 – NW Board Front and Back View; layout
  • Page 353 – NF Board Front and Back View
  • Page 355 – Appendix C Pin Assignment
  • Page 381 – Appendix D Keyboard Scan/Character Codes
  • Page 384 – * Scan codes differ by overlay function.; key makes different codes.; Fn; key does not generate a code by itself.
  • Page 385 – Shift
  • Page 389 – Appendix E Key Layout
  • Page 391 – Appendix F Wiring Diagrams; F.1 RGB Monitor Wraparound connector; Figure F-1 RGB Monitor Wraparound connector; F.2 LAN Loopback Connector; Figure F-2 LAN loopback Connector
  • Page 393 – Appendix G BIOS Rewrite Procedures; Rewriting the BIOS; Do not turn off the power while you are rewriting the BIOS.
  • Page 395 – Appendix H EC/KBC Rewrite Procedures; Tools; Do not turn off the power while you are rewriting the EC/KBC.; Tab
  • Page 397 – MTBF Time
  • Page 399 – Appendix J Maintenance of TOSHIBA RAID; Follow the below procedures to repair TOSHIBA RAID; Reception; Perform the HDD Trouble-; No; Treatment; Yes; Figure J-1 Flowchart of repairing TOSHIBA RAID
  • Page 400 – J.2 Analysis and handling by Drive Log; Follow the below procedures to analyze.; End
  • Page 401 – How to identify the cause of failure; Find the log of message of “Fail this drive” last generated, using
  • Page 403 – Command; command
  • Page 404 – Sector Count; : Number of sectors transmitted from the address indicated by LBA.; STATUS; Indicate that the command aborts.
  • Page 405 – PgUp; PgDn; (3) How to change the status to OFF LINE
  • Page 406 – J.3 Operation of Independent utility; This is a utility to display Drive Log of TOSHIBA RAID.; Data area; Data area; Figure J-3 Drive Log
  • Page 407 – J.3.2 How to operate the Independent Utility
  • Page 408 – Logical Drive; Table J-2 Displayed item in Logical Drive; Explanation
  • Page 409 – Table J-3 Items displayed in Physical Drive
  • Page 412 – Option; key. Put the cursor on the “Yes” and press
  • Page 413 – key. Pressing “OK” in; Start Rebuild; When the array is “Degraded”, the choice is only is one.
  • Page 414 – CAUTION: When the rebuild starts, the data of drive rebuilt is lost.
  • Page 415 – Resume Rebuild; Put the cursor on “OK” in [Confirmation] and press
  • Page 417 – Check Media; key to
  • Page 418 – Modify Array; This option changes the setting of array.; Change Parameter; Table J-6 Item of array; Option Explanation
  • Page 419 – Change RAID Level
  • Page 420 – Delete Array
  • Page 421 – Select [Physical Drive] in Setup Utility to set physical drive.; key to close the display. The following information is displayed.
  • Page 422 – View Drive Log; Table J-8 Function of option and key
  • Page 425 – Table J-11 Function of key in View Drive Log; Key Function; Force OFFLINE; Select the drive that you want to set it to offline with
  • Page 426 – Exit
Loading the manual

[CONFIDENTIAL]

1

Toshiba Personal Computer

PORTEGE M400

Maintenance Manual

TOSHIBA CORPORATION

File Number 960-541

"Loading the manual" means you need to wait until the file loads and becomes available for online reading. Some manuals are very large, and the time they take to appear depends on your internet speed.

Summary

Page 2 - ii; Copyright; Toshiba PORTEGE M400 Maintenance Manual; Disclaimer

ii [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) Copyright © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, with respect to the use of...

Page 3 - iii; Preface; faulty Field Replaceable Units; SAFETY PRECAUTIONS; serious bodily injury, if the safety instruction is not observed.

PORTEGE M400 Maintenance Manual (960-541) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the The procedures described in this manual are intended to help service technicians isolate (FRUs) and replace them in the field. Four types of mess...

Page 4 - iv

iv [CONFIDENTIAL] PORTEGE M400 Maintenance Manual (960-541) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite R10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Dia...

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