Toshiba P70 - Manual

9 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for yo...

14 5.375 x 8.375 ver 2.3 listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This device must...

15 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

16 5.375 x 8.375 ver 2.3 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 VCCI Class B In...

18 5.375 x 8.375 ver 2.3 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in th...

19 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling polic...

20 5.375 x 8.375 ver 2.3 Contents Chapter 1: Introduction ........................................... 26 This guide ............................................................ 28Safety icons ......................................................... 29 Other icons used .................................

21 Contents 5.375 x 8.375 ver 2.3 Seeking additional help .................................. 36Check list ....................................................... 36Precautions .................................................... 37Important information on your computer’s cooling fan....................

22 Contents 5.375 x 8.375 ver 2.3 Adjusting the quality of the external display ...................................................... 73 Customizing your computer’s settings ................ 74Caring for your computer..................................... 74 Cleaning the computer ......................

23 Contents 5.375 x 8.375 ver 2.3 Monitoring battery power..................................... 94 Determining remaining battery power............ 95What to do when the main battery runs low .................................................... 96 Setting battery notifications ..........................

24 Contents 5.375 x 8.375 ver 2.3 Chapter 6: Utilities ................................................ 118 Desktop Assist ................................................... 119 Media & Entertainment ................................ 120Tools & Utilities ........................................

25 Contents 5.375 x 8.375 ver 2.3 Disk or storage drive problems .......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155Sound system problems .................................... 156Printer proble...

26 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR ® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR ® Pro...

28 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

30 Introduction Documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of th...

31 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...

32 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...

34 Getting Started Selecting a place to work ❖ When using a notebook for long hours, it may be more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level. ❖ The mouse should be next to the keyboar...

35 Getting Started Selecting a place to work Taking breaks and varying tasks ❖ Change the way you work so that you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be...

36 Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting. Again, if you experience persistent or recurrent pain, ach...

37 Getting Started Selecting a place to work Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖ Avoid prolonged physi...

39 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

40 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

42 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, po...

43 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it, see “Exploring Your Computer’s Features” on page 107 . When opening or closing the display panel, place one hand on the palm rest to hold...

44 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

45 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows ® charms appear, click or touch the Settings ( ) charm. Pressing the power button...

46 Getting Started To place your computer in Sleep mode 3 In the lower right of the screen click or touch the Power ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click or touch the Restart option. The computer closes all open applications, and restarts the operating system. To plac...

47 Getting Started Adding optional external devices 4 Highlight Sleep , and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. Adding optional external devices Be...

48 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be ho...

49 Getting Started Adding memory (optional) Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is b...

51 Getting Started Adding memory (optional) 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. (Sample Illustration) Aligning the memory module with the socket ...

52 Getting Started Adding memory (optional) (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. (Sample Illustration) Inserting the memory module into t...

54 Getting Started Removing a memory module Removing a memory module If you need to remove a memory module: 1 Complete steps 1 – 10 in “Installing a memory module” on page 48 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turne...

55 Getting Started Removing a memory module 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned ...

56 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without yo...

57 Getting Started Recovering the Internal Storage Drive on page 57 and “Restoring from recovery media” on page 59 . ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applicat...

58 Getting Started Recovering the Internal Storage Drive When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies ...

59 Getting Started Recovering the Internal Storage Drive 4 Do one of the following: ❖ If you are copying files to DVD, insert a blank DVD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSH...

62 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General . 5 Scroll down to “Refresh your PC without affecting your files,” and click or touch Get Started . The “Refresh y...

63 Getting Started Recovering the Internal Storage Drive 6 Click or touch the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click or touch the Refresh button. 8 Your system will resta...

64 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings . The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General . 5 Scroll down to “Remove everything and reinstall Windows,” and click or touch Get Started . The “Reset your PC”...

65 Getting Started Recovering the Internal Storage Drive 6 Click or touch the Next button. The “Do you want to fully clean your drive?” screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive Th...

66 Getting Started Recovering the Internal Storage Drive Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To...

67 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control ...

68 Getting Started Using the touch pad To: Do the following: Example: Move the on-screen pointer Slide your finger across the touch pad in the direction you want to move the pointer. To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred directio...

69 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

70 Getting Started Using the touch pad ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad. You may be inadvertently brushing the touch pad with the heel of your hand as you type. Also, accidental light touches or taps on the touch pad may select an item or text on t...

71 Getting Started Using external display devices 4 Turn on the external device (if applicable). Your computer may automatically detect the external device. Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display de...

72 Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new soft...

73 Getting Started Using external display devices This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window The ( ) + P keys naviga...

74 Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs. From the ...

75 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick...

76 Getting Started Caring for your computer 3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable

77 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

79 Learning the Basics Using the keyboard Using the keyboard Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer’s keyboard contains character keys, control keys, function keys, and special Windows ® keys. (Sample Illustration) Keyboard (Sample Illustration) ...

80 Learning the Basics Backlit keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combina...

81 Learning the Basics Touch screen Touch screen Your computer may come with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures. Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and other ...

82 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows ® charms appear click or tou...

83 Learning the Basics Saving your work Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function, mo...

84 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back up several files at o...

85 Learning the Basics Using the optical disc drive When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: (Sample Illustration) Optical...

86 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. (Sample Illustration) Media control buttons The Previous track button allows you to restar...

87 Learning the Basics Using the optical disc drive Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 6 Push the disc tray in by pressing gently on the ...

88 Learning the Basics Using the optical disc drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, ...

89 Learning the Basics Toshiba’s online resources Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to pres...

90 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...

91 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model,...

92 Mobile Computing Charging batteries The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off. TECHNICAL NOTE: Depending on your system, the RTC b...

93 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting tha...

94 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RT...

95 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows ® operating system Sleep command...

96 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current r...

97 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings . The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the a...

98 Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft ® has combined these options into preset Power P...

99 Mobile Computing Using the eco power plan To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to ac...

100 Mobile Computing Changing the main battery Changing the main battery This User's Guide covers an entire product series. Certain models may not have an accessible battery. For models with a non-accessible battery read the following Changing the main battery information. When your main battery has...

101 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see “To Shut down your computer” on page 45 . 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the displa...

102 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tap...

103 Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 1...

104 Mobile Computing Disposing of your computer Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the ba...

105 Mobile Computing Disposing of your computer Disposing of used batteries For models with an accessible battery read the following disposal information. The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have f...

106 Mobile Computing Traveling tips Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle ™ , a program of the Rechargeable Battery Recycling Corporation, so you can easily recycle accessible rechargeable batteries. For more information and for free drop-off locations, visit ...

107 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows ® operating system, providing new and easy ways to access everyt...

108 Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system components, and p...

109 Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can us...

110 Exploring Your Computer’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location ...

111 Exploring Your Computer’s Features Windows ® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short descr...

112 Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for exam...

113 Exploring Your Computer’s Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administ...

114 Exploring Your Computer’s Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save . Using external speakers or headphones Your computer is eq...

115 Exploring Your Computer’s Features Using the Web Camera Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messagi...

116 Exploring Your Computer’s Features Using the Memory card reader Inserting memory media To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are f...

117 Exploring Your Computer’s Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays S...

118 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

119 Utilities Desktop Assist Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist , or while in the Desktop screen double- click or touch the ...

120 Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optical Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist window – Media & Entertainment tab

122 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab

123 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop sc...

124 Utilities Password Utility Password Utility Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of password...

126 Utilities Password Utility Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 ...

128 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Cli...

129 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings , or while in the Desktop screen double-click or t...

131 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” 1 While in the Desktop screen double-click or touch the Desktop Assist icon...

133 Utilities Sleep Utilities Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable . To disable this function, toggle the Enable button to the Disabled position. You can also control whether ch...

134 Utilities Sleep Utilities With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. Sleep a...

135 Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, a...

136 Utilities Function Key Function Key Turns notifications for the keyboard backlight and touch pad status ON/OFF. (Sample Image) Function Key The Function option is disabled by default. NOTE

137 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating reco...

138 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the ...

139 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

140 If Something Goes Wrong Problems when you turn on the computer If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped...

141 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/ Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the b...

142 If Something Goes Wrong The Windows ® operating system is not working 3 If your computer has a removable battery, connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again. If the computer starts normally, the battery may need charging, may ...

143 If Something Goes Wrong The Windows ® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup me...

144 If Something Goes Wrong The Windows ® operating system is not working Advanced options Choosing this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore p...

145 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable Safe Mode Starts Windows ® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third...

146 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will d...

147 If Something Goes Wrong Memory problems Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s pr...

148 If Something Goes Wrong Memory problems 3 In the lower right of the screen click or touch the Power ( ) icon. (Sample Image) Shut down 4 While holding the Shift key, click or touch the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns of...

149 If Something Goes Wrong Power and the batteries Power and the batteries The computer battery may not be accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems ar...

150 If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the powe...

151 If Something Goes Wrong Display problems Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not...

153 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in...

155 If Something Goes Wrong Optical disc drive problems Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive is an external drive, make sure the two USB cables or the AC adaptor cable are properly connected to the computer and refer to the documentation that c...

156 If Something Goes Wrong Sound system problems Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your com...

157 If Something Goes Wrong Wireless networking problems Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is ...

159 If Something Goes Wrong DVD operating problems ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently ...

160 If Something Goes Wrong Develop good computing habits 3 To keep the display from turning off, click or touch Never in both drop down lists. 4 Click or touch Save changes . The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie o...

161 If Something Goes Wrong Develop good computing habits Read the documentation. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its sof...

163 If Something Goes Wrong Develop good computing habits 7 Verify that the Restore point you chose is the correct one. If it is not, click or touch Back to return to the previous step. 8 Close all programs and save all open files. 9 Click or touch Finish , and then Yes to begin the system restore. ...

166 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep a...

167 If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba...

169 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Di...

170 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TOSHIBA Function key displays the help file. This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.

171 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window All of the above ...

172 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media buttons Volume Mute This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press F5 . For more information on using the touch pad, see “Using the touch pad” on page ...

173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TOSHIBA Function key enables/disables the Wi-Fi ® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is...

174 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

175 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

Glossary 177 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms ...

Glossary 179 C cache —A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache , L1 cache , L2 cache . CD —An individual compact disc. See also CD-ROM ....

Glossary 183 Function key —(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys —The keys labeled F1 through F12 ...

Glossary 185 load —To move information from a storage device (such as a hard disk) into memory for processing. local area network —See LAN . logical drive —A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical ...

186 Glossary non-interlaced —A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced . non-system disk —A disk for storing programs and data that cannot be used to start the computer. Compare s...

190 Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 113 adding memory check total memory 55 memory (optional) 47 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 69 app, starting 82 App, starting from Start screen 83 apps starting fr...