Toshiba P500 - Manual

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or ...

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs ...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,4...

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is a...

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Malawi Malaysi...

19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerb...

22 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for theIntel ® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. An ad...

24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use (Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. B...

26 5.375 x 8.375 ver 2.3 In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless techno...

27 5.375 x 8.375 ver 2.3 The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial,...

29 5.375 x 8.375 ver 2.3 Trademarks Satellite, ConfigFree, and eco utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the U...

30 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 38 This guide ...............................................................40Safety icons ............................................................41 Other icons used ....

31 Contents 5.375 x 8.375 ver 2.3 Turning on the power .......................................51Setting up your software ...................................52 Registering your computer with Toshiba ................52Adding optional external devices.............................52Adding memory (option...

32 Contents 5.375 x 8.375 ver 2.3 Using and configuring Sleep mode ...................91Closing the display panel ..................................94 Customizing your computer’s settings....................94Caring for your computer........................................94 Cleaning the computer .....

33 Contents 5.375 x 8.375 ver 2.3 Removing a disc with the computer on (tray-type drive) ........................................114 Removing a disc with the computer off (tray-type drive) ........................................114 Caring for optical discs ..................................115 Tosh...

34 Contents 5.375 x 8.375 ver 2.3 Chapter 4: Exploring Your Computer’s Features................... 134 Exploring the desktop ...........................................134 Finding your way around the desktop .............135 Setting up for communications .............................137 Connecting y...

36 Contents 5.375 x 8.375 ver 2.3 Chapter 6: If Something Goes Wrong.................................... 183 Problems that are easy to fix ................................183Problems when you turn on the computer ............184The Windows ® operating system is not working ..187 Using Startup option...

38 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR...

40 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

41 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

42 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

43 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

44 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

46 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

47 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

49 Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main batt...

50 Getting Started Using the computer for the first time Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display pa...

51 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that ...

52 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

53 Getting Started Adding memory (optional) ❖ Install an ExpressCard ® (see “Using an ExpressCard®” on page 145 ) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes wit...

59 Getting Started Adding memory (optional) Removing a memory module If you need to remove a memory module: 1 Complete steps 1 – 8 in “Installing a memory module” on page 53 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned...

60 Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the main battery. For more information on...

61 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without yo...

64 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data will be lost du...

69 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that a...

70 Getting Started Recovering the Internal Storage Drive To create recovery DVDs/media: 1 Click Start, All Programs, My Toshiba, and then Recovery Media Creator. 2 Select DVD (to create Recovery media on DVD). 3 Select the items you want to copy to DVD by clicking the check box next to each item’s N...

72 Getting Started Erasing the Internal Storage Drive 9 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays, indicating that the drive has been recovered. 10 Press any key on the keyboard to restart the computer. Erasing the Internal S...

73 Getting Started Erasing the Internal Storage Drive 3 Choose one of the following options on the Erase the hard disk screen: ❖ Delete all data and partitions from the hard disk—This option deletes all of the data on the internal storage drive without overwriting the drive. ❖ Delete all partitions ...

74 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your internal storage drive, you can check its status as follows: 1 Click Start. 2 Right-click Computer. 3 Select Manage. 4 Click Disk Management. 5 Highlight ...

75 Getting Started Using the TouchPad™ Using the TouchPad™ Some of the TouchPad operations described in this section are supported in certain applications only. You can use the TouchPad™ (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖ Move the pointe...

78 Getting Started Using the TouchPad™ Adjusting TouchPad™ settings While you are typing, the mouse pointer may seem to move or jump around “by itself” to random locations on the screen. The mouse pointer may also seem to automatically select text, click buttons, and activate other user interface el...

79 Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or VCR/DVD player via the HDMI O...

80 Getting Started Using external display devices Refer to the manual that came with the television for more information. Your computer will automatically detect the external display device and activate a screen with display options. Connecting to a TV using HDMI™-CEC (Available on certain models) H...

81 Getting Started Using external display devices 4 Turn on the external device. Your computer will automatically detect the external display device and activate a screen with display options. In the future you can change the display settings by pressing Fn+F5 , or by configuring the display propert...

82 Getting Started Using an external keyboard ❖ Swap—Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window 3 Release the Fn key. Adjusting the quality of the external display To obtain the best picture quality from your...

83 Getting Started Connecting a printer Connecting a printer Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not functio...

84 Getting Started Turning off the computer Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up...

85 Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate comman...

86 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 89 . Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so tha...

87 Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To...

88 Getting Started Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select...

89 Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibern...

90 Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to displa...

91 Getting Started Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up ...

92 Getting Started Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of th...

93 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 Select...

94 Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the dis...

95 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up t...

97 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

99 Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows ® keys. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ...

100 Learning the Basics Using the keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in comb...

101 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows ® Explorer. If you prefer to open the program first, you have fo...

102 Learning the Basics Starting a program Starting a program from Windows ® Explorer If a program is not listed in the All Programs menu, you can start it from Windows ® Explorer. Windows ® Explorer gives you a view of your computer’s contents as a hierarchy or “tree.” You can easily see the conten...

103 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start m...

104 Learning the Basics Saving your work Saving files 1 Click on the arrow in the upper-left corner of your Windows ® -based application to display the drop-down menu, and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a n...

105 Learning the Basics Printing your work Microsoft ® Word file. Creating your own extension is usually unwise, since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly. TECHNICAL NOTE: By default, the Windows ® operating system does not show file ...

106 Learning the Basics Backing up your work 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, diskettes, or to a network, if available. To back up several files a...

107 Learning the Basics Using the optical drive TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file. Using the opti...

108 Learning the Basics Using the optical drive ❖ If your computer includes a standard tray-type optical drive (available on certain models), see “Inserting an optical disc (tray-type drive)” on page 110 for more information. Drive in-use indicator light—Indicates when the drive is in use. Eject but...

109 Learning the Basics Using the optical drive The Play/Pause button starts playing the disc or makes it pause if currently playing. The Previous track button returns to the preceding track on the disc. The Next track button skips to the following track on the disc. The Volume control allows you to...

113 Learning the Basics Using the optical drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, the default player opens. ❖ To play the CD or to pause, click the Play/Pause button. ❖ To stop the CD, click the Stop button. Before putting on headphones to ...

115 Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Caring for optical discs ❖ Store your discs in their original containers to protect them from scratches and ke...

116 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

117 Mobile Computing Running the computer on battery power Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times. Battery Notice Battery life may vary considerably f...

118 Mobile Computing Charging batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment ...

119 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your comp...

120 Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the...

122 Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Mov...

123 Mobile Computing Monitoring main battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or ...

124 Mobile Computing Monitoring main battery power ❖ How much you use the internal storage drive, optical drive, diskette drives, or other optional devices ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend th...

125 Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work environment or create your own custom plan. 3 Click Create a power plan in the left pane to set up a new plan. To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change pl...

126 Mobile Computing Using the TOSHIBA eco power plan 2 While continuing to press Fn , press F2 until you select the desired Power Plan. The Power Plan options are: eco and Balanced. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan...

127 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery term...

128 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard ...

130 Mobile Computing Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor, overheats or changes color or shape while it is being used or charged, t...

131 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the b...

132 Mobile Computing Disposing of used batteries Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged. ...

133 Mobile Computing Traveling tips Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ Traveling tips The environmental precautions listed in “Selecting a place to w...

134 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You use its features to start programs, find documents...

135 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

137 Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) ...

138 Exploring Your Computer’s Features Setting up for communications Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: ❖ At the office, connect...

139 Exploring Your Computer’s Features Setting up for communications Connecting a modem to a telephone line (Available on certain models) Your computer may come with a built-in modem that can be connected to a standard voice-grade telephone line. The modem allows you to: ❖ Access the Internet ❖ Comm...

140 Exploring Your Computer’s Features An overview of using the Internet Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private ...

141 Exploring Your Computer’s Features An overview of using the Internet Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary ...

142 Exploring Your Computer’s Features An overview of using the Internet Internet features The Internet offers many types of communication tools to help you perform many tasks. ❖ Internet email To send and receive email of your own, you need a mailbox on the Web or an email address. If you have an a...

143 Exploring Your Computer’s Features Exploring audio features Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the...

144 Exploring Your Computer’s Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting...

145 Exploring Your Computer’s Features Using an ExpressCard ® The Web Camera software, by default, should already be running in the notification area. The Web Camera indicator light glows when the Web Camera is on. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, ...

146 Exploring Your Computer’s Features Using the Memory Card Reader Removing an ExpressCard ® 1 Prepare the card for removal by clicking on the Show hidden icons ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware icon. 2 Select the card or device you want to re...

147 Exploring Your Computer’s Features Using the Memory Card Reader Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. (Sample I...

148 Exploring Your Computer’s Features Using the i.LINK ® port 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might st...

149 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

150 Utilities TOSHIBA Assist ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer ...

151 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) TOSHIBA Assist window – Connect tab

152 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab

154 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ USB...

155 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then T...

156 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of password...

157 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location...

158 Utilities Setting passwords 6 Click OK. The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK. 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Pr...

159 Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA HWSetup. The TOSHIBA HWSetup window appears. (Sample Image) TOSHIBA Password tab 2 Select the Password tab. 3 Click Registered. 4 Enter your p...

160 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

161 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

162 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

163 Utilities TOSHIBA SD™ Memory Card Format Utility TOSHIBA SD ™ Memory Card Format Utility This utility is used to format SD ™ cards used with the Memory Card Reader. To format an SD memory card using this utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then SD Memory Card Format. Th...

164 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOS...

165 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings ic...

167 Utilities TOSHIBA Hardware Setup ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard—Allows you to access the wake-on keyboard function ❖ LAN—Allows you to set networking functions ❖ Illumination—Allows you to set the panel LED...

168 Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. ...

170 Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default st...

171 Utilities TOSHIBA Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 227 ). You may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ®...

172 Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the O...

173 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

174 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authen...

175 Utilities Fingerprint Authentication Utility The Fast User Switching feature of the Windows ® operating system is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches t...

176 Utilities Fingerprint Authentication Utility Observe the following to improve the fingerprint recognition success rate. ❖ Enroll two or more fingers. ❖ Enroll additional fingers if recognition failure occurs often using enrolled fingers. ❖ Check your finger condition. Changed conditions, such as...

177 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The Toshiba eco utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the Toshiba eco utility™, do one of the following: ❖ Click Start, All Progra...

178 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

179 Utilities ConfigFree® The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply. ConfigFree ® All references to Bluetooth ® in this section are applicable ...

181 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree ® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you ...

182 Utilities ConfigFree® 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.

183 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

184 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow yo...

185 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The ...

186 If Something Goes Wrong Problems when you turn on the computer The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any ke...

187 If Something Goes Wrong The Windows ® operating system is not working plug fits correctly in the DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device. The voltage level must match exa...

188 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signatu...

189 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows ® operating...

190 If Something Goes Wrong Memory problems 3 To view the properties, double-click the device. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resources tab,...

191 If Something Goes Wrong Power and the batteries TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and ...

192 If Something Goes Wrong Keyboard problems If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. Try replacing it. The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and disc...

193 If Something Goes Wrong Display problems You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter . If no password is registered, press any key. The screen reactivates and allows ...

194 If Something Goes Wrong Disk or storage drive problems 2 Click Personalize, and then Display. 3 Adjust the screen resolution and/or color quality. 4 Click OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displ...

195 If Something Goes Wrong Disk or storage drive problems 3 On the pop-up menu, click Properties. The drive’s Properties box appears. This feature is not available for optical drives. 4 Click the Tools tab. 5 Click the Check now... button. The Check Disk box appears. 6 You can choose one or both op...

196 If Something Goes Wrong Optical drive problems (tray-type drive) replace the diskette. If the label is loose, replace the label and try inserting the diskette again. The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) ...

197 If Something Goes Wrong Sound system problems media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com . If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s n...

198 If Something Goes Wrong ExpressCard ® problems ❖ Occasionally a defective ExpressCard ® slips through quality control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard ® problems Her...

199 If Something Goes Wrong Printer problems Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see “Hibernation mode” on page 85 and “Sleep mode” on page 86 . The system doe...

200 If Something Goes Wrong Modem problems If you cannot resolve the problem, contact the printer’s manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mod...

202 If Something Goes Wrong DVD operating problems ❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). 1 Click Start to open the Start menu. 2 Type Cmd in the Search programs and files field. 3 Enter PING 192.168.1.1 at the comma...

203 If Something Goes Wrong Develop good computing habits 6 See “Checking device properties” on page 189 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while...

204 If Something Goes Wrong Develop good computing habits Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to diskette on a daily basis. If you have installed your own programs, you should back up these programs as well as your data files...

206 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softwa...

208 If Something Goes Wrong Develop good computing habits Cannot use the “USB Sleep and Charge function.” ❖ The setting of “USB Sleep and Charge function” may be Disabled. Change the setting to Enabled. ❖ Some external devices may not be able to use the “USB Sleep and Charge function.” In this case,...

209 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact ...

210 If Something Goes Wrong Other Toshiba Internet Web sites Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer’s serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows ® operating system and all other preloaded sof...

211 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices AustraliaToshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia CanadaToshiba Canada Ltd.191 McNabb StreetMarkham, OntarioL3R - 8H2Canada FranceToshiba Systèmes (France) S.A.7, Rue Ampè...

213 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

214 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

215 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 150 . TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Pr...

216 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA ...

217 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Card Case The Card Case feature allows you to choose which cards appear in the Application Card display (see “Using the Application Cards” on page 216 ). To use the Card Case: 1 Click Start, All Programs, TOSHIBA, Utilities, and then...

218 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

220 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

222 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hib...

224 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

225 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

228 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in. Fn + This hot key turns the backlit keyboard off and on. (Available on certai...

229 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

230 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory C...

232 Glossary RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transist...

234 Glossary CD — An individual compact disc. See also CD-ROM. CD-ROM (compact disc read-only memory) — A form of high- capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM. central processing unit (CPU) — The chip that functions as the “br...

Glossary 237 F file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files. file n...

242 Glossary restart — Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot. RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only m...

244 Index A AC adaptor 47 AC power (DC-IN) connecting adaptor 48 AC power light 47 Alt keys 99 Application Cards 215 audio files 143 audio features 143 B backing up files 98 battery Call2Recycle™ 132 changing 127 charge indicator light 49 charge not lasting 192 charging 49 , 119 conserving power 123...