Page 5 - Table of Contents
29944AG v Table of Contents NVR BASICS ................................................................................................................................................................. 9 Setting the Time and Date ........................................................................
Page 9 - NVR BASICS
29944AG 9 NVR BASICS This chapter includes the following information: Becoming familiar with the Display screen Defining Screen Divisions
Page 10 - Exporting DVR Settings
10 SETTING THE TIME AND DATE 1. Exit to Windows by clicking the Exit button from the Display screen and selecting Restart in Windows Mode. (See the Display screen section later in this chapter) 2. Open Windows Explorer. Do this by right-clicking the My Computer Icon (located on the top left hand cor...
Page 12 - DISPLAY SCREEN; Live Camera Options
12 DISPLAY SCREEN Each time the recorder starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. Live C...
Page 13 - CAMERA VIEW; Recording Status Indicator
29944AG 13 CAMERA VIEW Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the recorder. Motion Detect...
Page 14 - EDIT LIVE VIEW CHANNELS; SCREEN DIVISION BUTTONS
14 EDIT LIVE VIEW CHANNELS By default, the recorder only allows live video from four network channels at one time on the local server. This protects the processor resources for recording data. The SCS Multi-Site Monitoring software allows you to view live video from multiple recorders at once and ha...
Page 15 - 4 Channel Screen Division; Custom Live View Divisions
29944AG 15 64 Channel Screen Division To access channels 17-32, 33-48, and 49-64 on a 64 channel NVS: 1. Mouse over the channel section indicator next to the screen division buttons. The channel section will display as 16X 1, 16X2, 16X 3, and 16X4 to indicate the channel section you are currently vi...
Page 16 - SETUP OPTIONS
16 SETUP OPTIONS This chapter includes the following information: Setup Overview Camera Setup Network Video Motion Schedule Network Administrative Information PTZ
Page 17 - SETUP OVERVIEW
29944AG 17 SETUP OVERVIEW The Setup options allow you to optimize your recorder by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your recorder correctly for several reasons. Recording Schedules – By optimizing the recor...
Page 18 - CAMERA SETUP
18 CAMERA SETUP Select Camera Selects the camera to be edited. Selected Camera Display Displays the live camera feed from the camera selected. Sensor Connection Specify which sensors are currently in use. Camera Name Specify a name for each camera. Define Camera Name Selected Camera Display
Page 19 - NETWORK VIDEO; Connecting a Network Device; Connecting Manually; Connecting with Camera Finder
29944AG 19 NETWORK VIDEO Connecting a Network Device Connecting Manually 1. From the Display screen, click Setup. 2. Click Network Video. 3. Click the Add/Remove Device tab. 4. Select your network device from the Device Type list. 5. Type a Device Name. 6. Type the IP/URL address, Port#, User ID and...
Page 20 - Assigning a Network Device to a Channel
20 Assigning a Network Device to a Channel 1. From the Display screen, click Setup. 2. Click Network Video. 3. Click the Channel Setup tab. 4. Click an available channel on the Channel List. 5. Type the desired Position Name. 6. On the Select Device list, select the appropriate network device added ...
Page 21 - Assigning Audio Channels to a Network Device
29944AG 21 Assigning Audio Channels to a Network Device 1. From the Live View screen, click Setup. 2. Click Network Video. 3. Click the Audio Setup tab. 4. Click an available audio channel on the Channel List. 5. On the Select Device list, select a network device added previously. 6. To record the n...
Page 22 - Camera Configuration; Enable/Disable Live Video; Displaying More Columns
22 Camera Configuration The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix recorder Note The maximum bit rate with a non-RAID recording solution is 90megabits per second. Enable/Disable Live Video To enable a network device to display ...
Page 23 - Upgrade and Registration; Locating the System ID; Obtaining the Unlock Code
29944AG 23 Upgrade and Registration Have the following information available before registering. Software Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software. System ID: The System ID is a number that is generated by the Surveillix unit. Th...
Page 24 - Unlocking the Upgrade; Unlocking New Network Device
24 5. Verify the information. 6. Click Next if the information provided is correct. 7. Once validated, the user will be provided with the Unlock Code. 8. Print the page and save for later reference. Unlocking the Upgrade 1. Return to Setup > Network Cameras > License. 2. Enter the Unlock Code ...
Page 25 - MOTION SETUP; Create a Motion Area
29944AG 25 MOTION SETUP The recorder allows the user to adjust several different Motion Settings and create motion detection areas. Create a Motion Area 1. Click Motion in Setup. 2. Select a camera from the Select Camera list. 3. Select the Detect Detail Motion Area check box. 4. Click Clear. 5. Cli...
Page 26 - Regular Interval Recording; GENERAL SETUP
26 Regular Interval Recording Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion. This option is only available when Motion recording or Sensor recording is selected in the recording schedule. Note Regular Interval Recording is only su...
Page 27 - Connecting a Second Monitor
29944AG 27 Voice Warning The recorder allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to the application. The selected WAV file is played through speakers attached to the recorder. 1. Click the Open Soun...
Page 29 - Auto Sequence Setting; Create Custom Auto Sequence
29944AG 29 Auto Sequence Setting Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal is used to display on a spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences through e...
Page 30 - SCHEDULE SETUP; Recording Schedule
30 SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by au...
Page 31 - Sensor Schedule
29944AG 31 Sensor Schedule The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and...
Page 32 - Create a Recording Schedule; Create a Sensor Schedule; Scheduling Alarm Events; Emergency Agent Schedule
32 Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- click Single Selection Mode, enabling Multi Selection Mode, to create the same schedule for multiple days. 2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. ...
Page 33 - Special Day Schedule; Creating/Editing a ‘Special Day’ Schedule; Deleting a ‘Special Day’ Schedule
29944AG 33 Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Creating/Editing a ‘Special Day’ Schedule 1. Click Normal Day Mode to enable the Special Day Mode. 2. Select...
Page 34 - System Restart Setup; Create System Restart Schedule
34 System Restart Setup System Restart Setup allows the user to define a schedule wherein the recorder automatically restarts according to specified parameters. Create System Restart Schedule 1. Click Schedule on the Setup screen. 2. Click Restart Setup. 3. Select the day(s) of the week to schedule ...
Page 35 - NETWORK SETUP
29944AG 35 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, set up emergency PPP information for use with the Emergency Agent and enable Remote Access. View IP Address Displays the IP address of the recorder. Transport Rate Throttles the bandwidth on the recorder. This o...
Page 36 - ADMINISTRATIVE SETUP; Disk Management
36 ADMINISTRATIVE SETUP Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard Disk Drives in the recorder. This window is often used to troubleshoot a recorder, or verify the amount of Hard Drive storage insta...
Page 37 - Setting Up DDNS; Enable DDNS; Set the IP Address
29944AG 37 Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the recorder. This service is most useful for installations where the WAN (public) IP address is dynamic (changes from time to time). Most public IP addresses are...
Page 38 - User Management; Add a New User
38 User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the recorder system. Users can be given administrator privileges by enabling all rights, however only the tr...
Page 39 - User Rank; Changing the Administrator Password; Default Administrator Password; Log Management
29944AG 39 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the recorder Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick ano...
Page 40 - Status Check / Email; General; Users
40 Status Check / Email General The General tab can be configured to enable use of the Alerts and Alarm emails that can be sent from the DVR to selected email addresses. This requires the use of an SMTP. 1. Click Setup on the Display screen. 2. Click Administrative. 3. Click Status Check/Email. 4. S...
Page 41 - Storage Check; Recording Data Check
29944AG 41 Storage Check The options on the Storage Check tab will cause the DVR to Beep or show a Popup message on failure of the Storage Check. 1. Set up the General and Users tabs first. (see above) 2. Select the Use Storage Check check box. 3. Define the number of minutes. 4. Select an Alert Opt...
Page 43 - Alarm Event; MySurveillix
29944AG 43 Alarm Event Configure the Alarm Event tab to send an email to all users set up to receive Alarm Event emails when a Motion, Sensor, or No Signal event occurs. These emails are also used when My Surveillix tab is configured. 1. Setup the General and Users tabs first. (see above) 2. Select ...
Page 44 - INFORMATION; INSTANT RECORDING; Activate Instant Recording
44 INFORMATION The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the recorder and store tech support and contact number information. Site Code A user-specified unique identification name used by other recorder software...
Page 45 - SEARCH
29944AG 45 SEARCH This chapter includes the following information: Search Overview Daylight Saving Time Index Search Preview Search Graphic Search Motion Search
Page 46 - SEARCH OVERVIEW; Play Controls
46 SEARCH OVERVIEW The recorder has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the recorder is equipped to help the user quickly find a specific video or e...
Page 48 - DAYLIGHT SAVING TIME
48 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the recorder. The most basic involves selecting the date, time, camera, and clicking play. 1. Click the Calendar button to select a date. 2. Select a time by clicking the up and down arrows to the rig...
Page 49 - SAVE TO JPG OR AVI
29944AG 49 SAVE TO JPG OR AVI The recorder can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which ma...
Page 50 - Bookmarks; Modify Bookmarks
50 Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. 1. Perform a search for the desired video. 2. Stop playback at the beginning of the desired clip. 3. Right-click the video and select Start Bookmark. 4. Click the play button to con...
Page 51 - Single Clip Backup; Single Clip Backup Using Bookmark Data
29944AG 51 Single Clip Backup Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives th...
Page 52 - INDEX SEARCH; Performing an Index Search; Index Search Results Display
52 INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a user to perform a search based on criteria such as Sensor, Motion and Instant Record events Performing an Index Search 1. Click the Calendar button on the Sea...
Page 53 - PREVIEW SEARCH
29944AG 53 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each...
Page 54 - Performing a Preview Search; GRAPHIC SEARCH; Performing a Graphic Search
54 Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Click Preview Search. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be. 3. R...
Page 55 - OBJECT SEARCH; Performing an Object Search
29944AG 55 OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search 1. Perform a Basic Search. See the instructions on Performing a Basic Search. 2...
Page 56 - MOTION SEARCH; Performing a Motion Search; AUDIO PLAYBACK
56 MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. Motion Search allows you to see levels of motion during the selected day and search peak motion times for activity. ...
Page 57 - SEARCH IN LIVE
29944AG 57 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. 1. Move the mouse cursor over the desired live video display on the Live Display s...
Page 59 - Enable the PTZ Settings
29944AG 59 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the recorder allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep ...
Page 60 - ADVANCED PTZ SETUP; Creating and Viewing Preset Positions; Creating a Preset; Viewing a Preset
60 ADVANCED PTZ SETUP Note Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this. Cre...
Page 61 - PTZ Address Settings; ACCESSING PTZ MENUS
29944AG 61 PTZ Address Settings Some protocols support software address settings. The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses. The PT Driver Address is associated with the PTZ ID address set on the camera. The addresses must match f...
Page 62 - CONTROLLING A PTZ CAMERA; Using the Graphical PTZ Controller
62 CONTROLLING A PTZ CAMERA The Surveillix recorders provide control for a PAN/TILT/ZOOM camera in two different ways. The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen. The second method is to use the mouse to control the camer...
Page 63 - Using the On-Screen Compass; UNDERSTANDING TOURS
29944AG 63 Using the On-Screen Compass 1. Click Setup on the Display screen. 2. Click PTZ. 3. Select the On Screen Compass check box to enable the feature. 4. Click Apply. 5. Click Exit to return to the Display screen. 6. Click PTZ. 7. Control the PTZ by dragging the mouse on the screen in the desir...
Page 64 - PTZ Tour Schedule; Create PTZ Tour Schedule
64 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click Setup on the Display screen. 2. Click PTZ. 3. Select the desired PTZ camera channel from the Channel list. 4. Click Tour Schedule to open the PTZ Tour Schedule window. 5. Click and drag the mouse cursor to select blocks of time (hours 0-24) on t...
Page 65 - BACKING UP VIDEO DATA
29944AG 65 BACKING UP VIDEO DATA This chapter includes the following information: Overview Saving Video to a DVD Saving Video from a Single Camera Scheduling Regular Video Backup
Page 66 - BACKUP OVERVIEW; Nero
66 BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD-RW drive, Network Storage Locations, and External Hard Drives. The recorder can easily backup important video data to an internal or external media ...
Page 67 - General Screen Overview; Performing a General Backup
29944AG 67 General Screen Overview The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10-minute (6 vertical cell...
Page 68 - Clip Screen Overview; Performing a Clip Backup
68 Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup 1. Click Backup on the Display screen. 2. Click the Clip tab at the top of the Backup Center window. 3. Set the S...
Page 69 - Scheduled Screen Overview; Performing a Scheduled Backup; Specifying Scheduled Backup Drives
29944AG 69 Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, on a regular scheduled basis (1-24 hours). The Scheduled Backup Screen is similar to the General Backup Screen. Performing a Scheduled Backup 1....
Page 71 - Configuring TCP/IP Settings
29944AG 71 LAN OVERVIEW The recorder can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. ...
Page 73 - FEATURES; INSTALLING LDAP
29944AG 73 FEATURES The instructions below are for LDAP Integration with Server Software version 3.6.36 and above. The recorder server does not need to be joined to the Domain. The recorder server will query the LDAP server for accounts and authorization levels. The recorder server creates group...
Page 76 - WEB VIEWER OVERVIEW
76 WEB VIEWER OVERVIEW The recorder allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web Viewer is an easy, sec...
Page 77 - Configuring the Server for Remote Connection; Connecting to a Recorder Using Web Viewer; Closing the Web Viewer
29944AG 77 Configuring the Server for Remote Connection 1. Click Setup on the main display screen. 2. Click Network. 3. Clear the Disable Remote Control check box. You should now be allowed to adjust port settings if necessary. Note If you are using a Firewall, it may be necessary to adjust the port...
Page 79 - IPHONE APP OVERVIEW; Minimum Requirements; DOWNLOADING THE APP; RECORDER CONFIGURATION
29944AG 79 IPHONE APP OVERVIEW The Surveillix iPhone software allows you to access your Surveillix recorder from almost anywhere on your iPhone, iPod Touch or iPad. View live video of your cameras using a simple interface. The information below describes how to connect to your Surveillix recorder us...
Page 80 - VIEW LIVE VIDEO
80 VIEW LIVE VIDEO When the recorder is connected, the iPhone screen will display the first four channels in quad view. To view the remaining channels, swipe the screen from right to left. Tap a single channel to open full screen. To return to the multi-camera view, tap the screen to display the tit...
Page 81 - EMERGENCY AGENT OVERVIEW; Configuring the Recorder; Configuring the Client PC
29944AG 81 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the recorder. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utilit...
Page 82 - Setup Window; EMERGENCY AGENT WINDOW; Filter Event List
82 Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the recorder. Save Directory Sets the location that recorded video footage is saved to...
Page 83 - Add Items to Alarm Confirm List
29944AG 83 Add Items to Alarm Confirm List 1. From the Option menu, click Setup. 2. Type the desired text in the box below the Alarm Confirmation List. Note The items in the Alarm Confirmation List will be available on a list under Status Setting on the main Emergency Agent screen. 3. Click Add. 4. ...
Page 84 - SEARCH ALARM WINDOW; View Recorded Video
84 SEARCH ALARM WINDOW Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the AVI video to appear more pixilated. When size is not an i...
Page 85 - REMOTE SOFTWARE OVERVIEW
29944AG 85 REMOTE SOFTWARE OVERVIEW The recorder was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to ...
Page 86 - Remote Software Setup; Installing Remote Software
86 Remote Software Setup Installing Remote Software 1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically. 2. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. 3. When the software finish...
Page 88 - DIGITAL VERIFIER OVERVIEW; Installing the Digital Verifier; Using the Digital Verifier
88 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any wa...
Page 89 - BACKUP VIEWER OVERVIEW; Installing Backup Viewer; Loading Video from DVD or Hard Drive
29944AG 89 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot...
Page 90 - SOFTWARE UPGRADES
90 SOFTWARE UPGRADES This chapter includes the following information: SCS Multi-Site Management Software Upgrade
Page 91 - SCS OVERVIEW; Purchasing SCS Software Upgrade; Connecting to a Recorder
29944AG 91 SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more recorders to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each recorder, and import maps of buildings ...