Toshiba KV-DVR - Manual

v Rack Mount Instructions A) Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatibl...

vi CE Notice This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE , 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995 EN 61000-3-2:1995 CISPR 24:1997 EN 61000...

vii 1. Read Owner’s Manual After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instructions. 2. Power Sources This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply...

ix Notes on Handling Note on Moisture Condensation Notes on Locating Notes on Cleaning Notes on Maintenance „ When shipping the DVR unit, the original shipping carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory. „ Do not use vol...

x Table of Contents PREFACE ............................................................................................................. XIV A BOUT THIS G UIDE ..............................................................................................................................................

xi SETUP OPTIONS.............................................................................................. 26 4.1 S ETUP O VERVIEW ....................................................................................................................................27 4.1.1 Setup Screen Overview .....

xii 5.5 S EARCH O PTIONS O VERVIEW .................................................................................................................59 5.6 P ERFORMING A B ASIC S EARCH ..............................................................................................................60 5.7...

xiii 9.2 I NSTALLATION ..........................................................................................................................................97 9.3 U SING THE D IGITAL S IGNATURE V ERIFIER ..............................................................................................

xiv Preface About this Guide This manual is a setup and maintenance guide that can be used for reference when setting up the DVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the DVR uni...

1 Introduction What is a Surveillix ® DVR™ A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful t...

2 New Features Toshiba’s Surveillix DVRs include the following new features: Optimized and Designed for Microsoft® Windows® 2000 Supports up to 16 Digital Control Outputs on Alarm Activation Supports up to 16 Relay Inputs for Alarm Control Remote System Operation & Configuration Supports Multipl...

4 C H A P T E R 4 3 2 1 DVR Description This chapter includes the following information: Input/Output connector locations Front Panel Controls and LEDs Rear Panel Connectors Drive Positions Serial Number Location

5 1.1 Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR Unit comes equipped with the latest technology: Inte...

6 1.2 Front Panel Controls and LEDs The front panel of the DVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: 1.2.1 KV-DVR 1 Cooling Fan Air Intake 4 Hard Drive Array 2 CD-RW Drive 5 ON...

8 1.3 Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and description of each connector: 1.3.1 KV-DVR Figure 1.3 12 USB Ports 1 BNC Connector for Camera Input and Looping Outputs 13 RJ-45 N...

11 C H A P T E R Getting Started This chapter includes the following information: ƒ Included Components ƒ Setting up your DVR Hardware ƒ Optional Components

12 2.1 Identifying included components Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new DVR unit. If any of the following items are missing, contact your dealer to arrange...

13 2.2 Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. 2.3 Mouse Setup To...

14 2.4 Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it. NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and di...

15 2.8 Connecting Sensors to the DVR Each DVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as Infrared devices, motion devices, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the softw...

16 2.10 Looping Outputs The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated (See section 2.10). Looping Outputs – The Video inputs are RG-59 BNC connectors. Make sure there is a video source connected to...

17 2.12 Swappable Hard drives 2.12.1 Swapping a Hard Drive 1 Handle Release Button Press Button to eject the Release Handle. 2 Button Lock Locks the Handle Release button. 3 Release Handle Pull to Eject the Hard Drive. 4 Reset Button Resets the hard drive unit 5 Power Buttons Turns the power on or o...

18 2.13 Monitor Setup There are up to 2 available connections for monitors which can be used individually or in tandem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach the Monitor or Monitors to the Rear of the HDDR unit using the cable supplied by the Monitor Manufacturer. Refer to you...

19 2.14 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. 1) Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Ha...

20 C H A P T E R DVR Basics This chapter includes the following information: Turning the DVR on and off Becoming familiar with the Display screen Defining Screen Divisions

21 3.1 Turning on the DVR Once the cables and adapters have been properly connected (See Chapter 2) it is time to turn on the power. To turn on the power follow these steps: Turning the DVR unit ON 1) Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) con...

22 3.3 Display Screen Each time the DVR is restarted, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. E...

23 Remote User Display – Displays the users connected to the DVR. Instant Replay – This button is a shortcut that instantly jumps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. This date and time is stamped into the recorded video and is disp...

26 C H A P T E R Setup Options This chapter includes the following information: Setup Overview Channels Color Schedule Speed Motion Detect Password Pan/Tilt Audio

27 4.1 Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. Recording Schedules – By optimizing the recording schedu...

28 4.2 Camera Setup Select Camera – Selects the current camera to be edited . Camera Name – Allows you to specify a name for each camera. Sensor Connections – Allows you to attach one or more sensor connections to each camera . You can connect one or more Sensors to the selected camera by checking t...

29 Setup Network Camera – Sets up Network Camera from a specified address. Use Network Camera – Enables setup and use of Network Camera. Enable Network Camera PTZ – Enables the use of a Network Camera PTZ. 4.2.1 Network Camera Setup Figure 4.2.1 Network Camera Setup Setting up a Network Camera 1) Ch...

30 4.3 Motion Select Camera – Selects the current camera to be edited. Sensitivity – Adjusts the sensitivity within the designated Motion Areas. Clear – Clears all Motion Areas for the selected camera. Regular Interval Recording – This option allows you to record a single frame every few minutes or ...

31 Post Alarm (SENSOR) – Allows you to record video after a Sensor event has ceased for a specified period of time. This option will only work for cameras set to record from a Sensor Event. Post Alarm (MOTION) – Allows you to record video after Motion has stopped for a specified period of time. This...

32 4.4 Frame Setup The Frame Setup menu gives the user the option to adjust both the resolution and the number of images per second each camera will record. When setting up the PPS sliders, the BLUE slider represents the frames in which the DVR will capture the incoming video while the RED slider re...

33 Set Default – Selecting this option resets all camera Frames and resolutions to the default settings. Frame Status – Displays the layout and order of the frames being recorded. The Frame Status represents a One Second period of time with 240 colored blocks inside. Each block represents one frame ...

37 Recording Schedule Window – Displays and allows you to edit the current Recording Schedule. Enable/Disable – Enabled the selected Sensor for the time period specified. Emergency Time – Specifies the amount of time (in seconds) to transmit the video in the Emergency Agent Software. Emergency IP – ...

38 Scheduling Alarm Events (MOTION) 1) Select the Schedule Menu option. (Select either RECORDING or SENSOR) 2) Highlight any schedule that has been set to MOTION (or SENSOR) and press one of the EVENT button (ALARM EVENT, CENTRAL STATION, EMERGENCY AGENT). A letter should now be placed within the se...

39 4.5.7 Creating and Editing a ‘Special Day’ Schedule Creating a ‘Special Day’ Schedule 1) Press the ‘NORMAL DAY MODE’ button to enable the ‘SPECIAL DAY MODE’. 2) Select a day from the calendar by clicking on the CALENDAR drop down list. 3) Highlight the time-blocks within the Recording Schedule Wi...

40 4.7 General Voice Warning – Allows you to use an audible warning (.wav Sound Clip) for when Motion or Sensors are activated. Video Loss Alarm Beep – This option enables the internal audio alarm when Video loss is detected. Video Loss Alarm Output – This option activates Alarm Control Output when ...

42 4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240...

44 4.7.7 Auto Sequencing The DVR supports an Auto Sequencing setting which allows the video output device to cycle through user specified camera channels. NOTE : In order to use the Auto Sequencing feature, an output device must be connected to the DVR unit. Active Camera – Active Cameras that will ...

46 Time Out Value – When a user attempts to connect to the DVR and the connection does not succeed during the timeout period designated, the connection will be terminated. Emergency Port – The Emergency Port is the port used to connect with the Emergency Agent software. If connecting through a firew...

47 2) If you are running this feature for the first time see the ACTIVATING A 2-WAY AUDIO CONNECTION FOR THE FIRST TIME section following this section. 3) Press the DISCONNECT button to Disconnect the 2-Way Audio. Activating a 2-Way Audio Connection For The First Time If you are running this for the...

48 4) Press FINISH to complete the setup. The software is now ready to connect to a DVR. 4.9 PTZ Setup Refer to the PTZ chapter in this manual.

49 4.10 Information Site Code – A user-specified unique identification name that is used by other DVR software to connect to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an internal hardware component of the DVR. System Serial Number – Displays the Se...

50 4.11 Administrative The Administrative option contains Use Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. Data Man...

51 4.11.1 User Management The User Management Console allows you to create, edit, and delete user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true admin...

52 4.11.3 Changing the Administrator Password Changing the Administrator Password 1) Inside Setup, open the user management console. An administrator login will appear with a ‘Change Password’ button near the bottom right 2) Select the button, enter the new password and press OK to finish. 4.11.4 St...

53 4.12 Instant Recording Instant Recording is a feature that allows manual starting of a camera recording, superseding the current schedule. When Instant Recording is activated on a camera it also flags the specified video so that an Index Search can be performed at a later date to bring up all the...

55 C H A P T E R Search Options This chapter includes the following information: Setup Overview Channels Color Schedule Speed Motion Detect Password Pan/Tilt Quit to Explorer

56 5.1 Search Overview The DVR unit has several options that allow you to easily search through, and find, a particular section of video. From Motion indexing and Sensor indexing to calendar views showing which days have recorded video, the DVR unit is equipped to help you quickly find what you’re l...

58 5.4 Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image. Slow/Fa...

59 Clean Image 1) The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Because of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed...

60 5.6 Performing a Basic Search There are several different types of searches that can be performed on the DVR unit. The following section will cover the most basic of these. This involves simply selecting the date, the time, the camera, and pressing play. Performing a Basic Search 1) Begin by sele...

61 Load – The Load Option allows you to search and view video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.8.1 Print The DVR unit allows you to print a recorded image to a local or network printer. To print an image, follow these steps: 1) From the Search Screen,...

62 1 JPG File – Saving to a JPG File allows you to export a single image (or frame). 2. AVI File – Saving to an AVI File allows you to save a video clip. 3. AVI Duration – Allows you to enter a duration to record the AVI for (in seconds). Although 100 Seconds is the longest displayed, you can manual...

63 5.9 Index Search Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. 1. Select Camera – Allow you to either select a single camera to...

65 5.10 Preview Search The Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred. The Preview Search basically gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image...

66 Performing a Preview Search 1) Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) 2) Select the Preview Search Button. 24 Images should now be displayed. If...

68 Performing an Object Search 1) Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) 2) Select the Object Search Button. The Object Search window will open. 3)...

69 Camera – This displays the cameras in a linear format. You can scroll down using the scroll bar on the right. Hours – The hours 0-23 are listed (24 hours). Recording Block – This displays where video is recorded in blue. No recording will be displayed in white. Performing a Graphic Search 1) Begi...

71 6.1 PAN/TILT/ZOOM Overview The PTZ controls within the DVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across l...

72 6.2.1 Supported Protocols Protocols are added frequently. The actual supported list most likely contains new protocols that are not listed here. The current supported protocols are: Ademco Rapid Dome HSCP Sensormatic SpeedDome American Dynamics Honeywell (HSD-250) SPD-2500P CBC (GANZ) Inter-M(VRX...

73 6.2.2 Setting up a PTZ (DVR8-60 and DVR16-120 Models) NOTE: RS-232 connection option available in only DVR8-60 models DVR16-120 models. It is important to understand how the PTZ connects to the DVR. The DVR takes an RS- 422/485 connection and converts it into an RS-232 connection. The RS-232 conn...

76 Preset and Tour – These options allow you to create Presets and Tours for the PTZ camera. Since each camera creates these in a different way, there can be multiple ways to do this. Pan Speed – This option increases or decreases the Pan speed. Tilt Speed – This option increases or decreases the Ti...

78 6.7 Using the onscreen Compass The Surveillix DVRs provide control for the PAN/TILT camera in two different ways. 1) Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. 2) Clicking on the video itself. This second option is a much more powerful way t...

79 6.8 Understanding tours Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position. Moves from one Preset position to the ...

80 6.9 PTZ Tour Scheduling The Surveillix DVR provides an option with the PTZ called PTZ Tour Scheduling which allows the user to specify tour schedules for PTZ cameras connected to the DVR unit. The Tour Schedule allows for scheduling of specific days of the week and specific hours for multiple PTZ...

82 C H A P T E R Backing up to a CD-RW Drive This chapter includes the following information: Overview Enabling Backup Features Overview of DirectCD ® Formatting a CDR or CD-RW Disc Saving Video to a CD-RW Drive Removing the Disc from the Drive

84 CAUTION: Even though many features are available within DirectCD, it is highly recommended that you do NOT use any features within DirectCD other than those necessary for the standard exportation of video as outlined in this chapter. Loss of information or software instability could result CD Sel...

85 7.4 Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used by the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD-RW DISCS CAN TAKE UP TO 30 MINUTES OR MORE TO FORMAT AND HAVE COMPATIBILITY PROBLEMS. Format a CDR or CD-RW Disc on th...

87 7.6 Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE : Available storage locations exclude CD-R and CD-RWs and are limited to hard disks specifically identified as backup s...

88 7.7 Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives 1. Exit and restart in Windows mode. 2. Double click the My Computer icon on the ...

89 7.9 Single Clip Backup Refer to chapter 5.8.3, Clip Backup 7.10 Backing up to a CD-RW Drive or Hard Drive To Backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive 1. From the Main Display Screen select the BACKUP button. The Backup ...

90 7.11 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive 1) Press the Open button on the CD-RW drive. The Eject CD Window should appear on the screen. 2) Select the LEAVE AS IS option to continue using the disc ...

91 7.12 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the file path to the DirectCD executable. If the format button in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the loca...

93 8.1 LAN Overview The DVR unit can easily be connected to a Local Area Network. The DVR unit uses Microsoft’s powerful and secure Windows ® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use. A Local...

94 9) You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down . Connect the DVR to a LAN 1) Using a standard RJ-45 Cable, plug one end into a Hub (or Network Jack ultimately connected to a hub) and the other end into...

96 C H A P T E R Digital Signature Verifier This chapter includes the following information: Overview Using the Digital Signature Verifier

97 9.1 Digital Signature Overview JPG and AVI files that are exported from the DVR are automatically embedded with a Digital Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that they have not been tampered with or edited in any way. Included on the Sof...

98 9.3 Using the Digital Signature Verifier 1) Open the Digital Signature verification program by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. 2) Select the BROWSE button to load the JPG or AVI image. 3) Enter the SITE CODE of the DVR unit that the image was ...

100 C H A P T E R Backup Viewer This chapter includes the following information: Overview Using the Backup Viewer

102 10.2 Installation Installing the Backup Viewer 1) Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) 2) Select the Backup Viewer option to begin installation. When the WELCOME screen appears, select NEXT. 3) When the CHOOSE DESTINATION LOCATION window appears ...

106 C H A P T E R Emergency Agent This chapter includes the following information: Overview Using the Emergency Agent Software

108 4) When the SETUP COMPLETE window appears click FINISH. 11.3 Configuring the DVR To enable the Emergency Agent on the DVR follow these steps: 1) Enter SETUP and confirm you are in the CAMERA SETUP menu. 2) Select a camera and then associate sensor(s) to that camera using the SENSOR CONNECTION ch...

109 11.4 Configuring the Client PC All configuration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent window Refer to the Emergency Agent Window section later in this chapter. 1) Open the Emergency Agent wind...

111 11.6 Search Alarm Window 1. Comment Provides space for user to add comments to exported video. 2. AVI File When selected a video clip exported when Export is clicked. 3. Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes...

112 11.7 Configuration Window 1. General Offers configuration of basic display options for the Emergency Agent window. 2. Data Directory Sets the location that recorded video footage is saved. 3. Voice Warning Offers several configuration settings for activating an audible indicator when the Emergen...

114 C H A P T E R Web Viewer This chapter includes the following information: Overview Configuring the Web Viewer

115 12.1 Web Viewer Overview The DVR unit allows you to access video using Microsoft® Internet Explorer® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The W...

116 12.2 Configuring the Server for Remote Connection 1. Enter Setup on the DVR unit. 2. Click the Communication Setup button to open the Network menu. 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. 4. NOTE: If you are using a Firewall, ...

118 C H A P T E R Remote Software This chapter includes the following information: Overview Configuring Remote Software

121 13.2.2 Create a New Remote Connection 1 2 3 4 5 6 7 8 1. New Creates a new site to connect to. 2. Delete Deletes the selected site once it is selected from the list. 3. Delete All Deletes all listed sites. 4. Edit Used to edit a site once it is selected from the list. 5. Password Enter the logon...

122 13.3 Remote Server Setup In order to access the DVR unit remotely, the DVR Server must be setup to allow remote connections. 1. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. 2. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surve...

124 Appendix A Appendix A contains technical specifications for many of the DVR internal components

125 A1 KV-DVR Specifications 8 16 32 CPU Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 NTSC Max 480 FPS Viewing Rate PAL Max 480 FPS NTSC Max 240 FPS Recording Rate PAL Max 200...