Toshiba GMAD00336011 - Manual

7 5.375 x 8.375 ver 2.3 This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Sa...

8 5.375 x 8.375 ver 2.3 chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facil...

9 5.375 x 8.375 ver 2.3 Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery. Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz f...

10 5.375 x 8.375 ver 2.3 The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,4...

13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

14 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology and Your Health The products with Bluetooth ® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the e...

15 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an op...

18 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling polic...

19 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 26 This guide ...............................................................28Safety icons ............................................................29 Other icons used ....

21 Contents 5.375 x 8.375 ver 2.3 Directing the display output when you turn on the computer ..................................70 Adjusting the quality of the external display ......72 Customizing your computer’s settings....................72Caring for your computer....................................

22 Contents 5.375 x 8.375 ver 2.3 Monitoring main battery power ...............................88 Determining remaining battery power ...............89What to do when the main battery runs low .....90Setting battery notifications ..............................90Conserving battery power ................

23 Contents 5.375 x 8.375 ver 2.3 Using the eSATA/USB combo port ........................112Using the expansion port ......................................113 Chapter 5: Utilities.................................................................... 114 Desktop Assist ....................................

26 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR ® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR ® Pro...

28 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

30 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

31 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...

32 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...

33 Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on t...

34 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor s...

35 Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your compu...

36 Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: osha.gov/SLTC/etools/com...

38 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. ...

39 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 43 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, ...

42 Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows green. After that, ...

43 Getting Started Registering your computer with Toshiba Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using you...

44 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows ® Charms appear, click the Settings ( ) Charm. Pressing the power button before shutting down the Wind...

45 Getting Started To place your computer in Sleep mode 3 In the lower right of the screen click the Power ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in...

46 Getting Started Adding optional external devices Adding optional external devices Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 43 . After starting your computer for the first time you may want to: ❖ Add more memory (...

47 Getting Started Adding memory (optional) Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the...

48 Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remove any cables connected to the computer, including the ...

52 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe...

54 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe...

55 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without yo...

56 Getting Started Recovering the Internal Storage Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are r...

57 Getting Started Recovering the Internal Storage Drive Charm and, in the Search field, type Recovery Media Creator. In the list that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB F...

58 Getting Started Recovering the Internal Storage Drive 6 Follow the on-screen prompts to complete the copy process. If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to inse...

59 Getting Started Recovering the Internal Storage Drive 3 Press and hold the F12 key immediately after pressing the power button. The Boot menu displays. 4 Using the arrow keys, select the DVD option or the USB Flash option, depending on which type of media you are using, and then press the ENTER k...

61 Getting Started Recovering the Internal Storage Drive 6 Click the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click the Refresh button. 8 Your system will restart. The “Refreshin...

63 Getting Started Recovering the Internal Storage Drive 6 Click the Next button. The “Do you want to fully clean your drive” screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready t...

64 Getting Started Recovering the Internal Storage Drive Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To...

65 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control ...

67 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

68 Getting Started Using the touch pad accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the touch pad, so that it does not respond to touch or button pres...

69 Getting Started Connecting an external device Connecting an external device Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device your computer....

70 Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your c...

72 Getting Started Customizing your computer’s settings Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration st...

73 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick...

74 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

75 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the d...

76 Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be conf...

77 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows ® Charms appear click the Search ( ) Charm, click...

78 Learning the Basics Saving your work Below is an example using the Search field to start an app: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows ® Charms appear click the Search ( ) Charm. (Sample Image) Searching for apps 2 Start typing the app’s name in ...

79 Learning the Basics Using the optical disc drive HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity file recovery system, such as an external hard drive. Using the optical disc drive Opt...

80 Learning the Basics Using the optical disc drive Drive in-use indicator light —Indicates when the drive is in use. Eject button —Press to release the disc tray. Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc...

81 Learning the Basics Using the optical disc drive Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 8 Make sure the disc is completely on the spindle ...

82 Learning the Basics Using the optical disc drive For more information regarding supported optical media formats please refer to your computer’s detailed specifications at support.toshiba.com . Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical me...

83 Learning the Basics Toshiba’s online resources Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close i...

84 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...

85 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establish a reliable wired or wireless connection effortlessly and quickly. ❖ EasyGuard Optimize —to enable users to customize system settings to be more productive. *Toshiba EasyGuard ® technology comprises...

86 Mobile Computing Running the computer on battery power For optimum optical media performance, it is recommended that you play DVDs while running the computer on AC power. For more information about Windows ® power plans, see “Power Plans” on page 92 . The computer also has an internal real-time-c...

88 Mobile Computing Monitoring main battery power Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information...

89 Mobile Computing Monitoring main battery power If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See “Changing the main batter...

90 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your curr...

91 Mobile Computing Monitoring main battery power The Advanced settings tab of the Power Options window appears. 5 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery p...

92 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The fol...

93 Mobile Computing Monitoring main battery power 5 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc....

94 Mobile Computing Using the eco power plan Using the eco power plan This computer may be equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled,...

95 Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work....

96 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape...

97 Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 95...

98 Mobile Computing Disposing of used batteries ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ ...

99 Mobile Computing Traveling tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture,...

101 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows ® operating system, providing new and easy ways to access everyt...

102 Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® Charms to start apps, find documents, set up system components, and p...

103 Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and IE tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use ...

105 Exploring Your Computer’s Features Windows ® Store To activate a specific task, click the appropriate Notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day. User experience notifications can be set for toa...

106 Exploring Your Computer’s Features Exploring audio features Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system comes ...

107 Exploring Your Computer’s Features Exploring audio features Recording sounds You may record sounds using the computer’s internal microphone or by connecting an optional external microphone. Using a microphone 1 If you want to use an external microphone, connect it to the computer. 2 From the Sta...

108 Exploring Your Computer’s Features Using the Web Camera To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer. 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone ja...

109 Exploring Your Computer’s Features Using an ExpressCard ® Using an ExpressCard ® (Available on certain models.) To locate your ExpressCard ® slot, refer to your Quick Start document. The ExpressCard ® slot supports the use of ExpressCard ® media. The slot also supports hot swapping, which allows...

110 Exploring Your Computer’s Features Using the Memory card reader then selecting the Safely Remove Hardware and Eject Media icon. 3 Highlight and then click the item you would like to eject. If the system is unable to prepare the card for safe removal, a message will tell you to try again later. I...

111 Exploring Your Computer’s Features Using the Memory card reader Inserting memory media To locate your memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are f...

112 Exploring Your Computer’s Features Using the eSATA/USB combo port 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media m...

113 Exploring Your Computer’s Features Using the expansion port Using the expansion port The expansion port, located on the bottom of your computer, is used to attach expansion devices such as a Port Replicator (not shipped with your system). A Port Replicator is an excellent investment if you are u...

114 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

115 Utilities Desktop Assist ❖ TOSHIBA Button Setting ❖ Trusted Platform Module (TPM) ❖ Fingerprint Utility Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typ...

116 Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Disc Player (Sample Image) Desktop Assist window – Media & Entertainment tab

119 Utilities eco Utility® eco Utility ® The eco Utility ® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop scr...

120 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwo...

121 Utilities Setting passwords (Sample Image) Supervisor Password tab 4 Click Set . 5 Enter your password, and then enter it again to verify. 6 Click Set . Under User Policy, this option may or may not ask for password verification. 7 Click OK to save your password as a text file. 8 Click Save . 9 ...

122 Utilities Setting passwords Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not ...

123 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: 1 From the Start screen begin typing System Settings , or while in the Desktop screen double-click the Desktop Assist icon. 2 Cli...

125 Utilities Sleep and Charge ❖ USB —Allows you to set conditions for USB, including Legacy USB Support, Internal USB 3.0 Controller, and System ON CDP Charge Mode ❖ SATA —Allows you to set conditions for SATA, including the eSATA port and SATA interface settings ❖ LAN —Allows you to set conditions...

127 Utilities Sleep and Charge Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable . To disable this function, toggle the Enable button to the Disabled position. You can also control whether c...

128 Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, a...

129 Utilities Function Key Function Key TOSHIBA Function Key enables functions that are activated when pressing specific keys or specific keys in combination with Fn . Some functions show the toast notification at the edge of the screen. These settings turn on/off notifications. (Sample Image) Funct...

130 Utilities Cooling Performance Diagnostic Tool Cooling Performance Diagnostic Tool The Cooling Performance Diagnostic Tool is a utility that checks the cooling performance of the system to ensure the cooling fans are operating properly. To use the Cooling Performance Diagnostic Tool: 1 From the S...

131 Utilities PC Diagnostic Tool PC Diagnostic Tool This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The PC Diagnostic Tool utility may show tests for features you do not have. This is normal and...

132 Utilities PC Health Monitor PC Health Monitor (Available on certain models.) The PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditio...

133 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating reco...

134 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the ...

135 Utilities TOSHIBA Button Setting TOSHIBA Button Setting TOSHIBA Button Setting allows you to customize the system control buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Setting: 1 From the Desktop screen double-click the Deskt...

137 Utilities Fingerprint Utility Fingerprint Utility (Available on certain models.) The fingerprint utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint utility can also be used for user logon. The user’s fingerprint is read; if the ...

138 Utilities Fingerprint Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’s fingerprint i...

140 Utilities Fingerprint Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in the...

141 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

142 If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close, then click End Task . Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the pr...

143 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...

144 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bullet...

145 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...

146 If Something Goes Wrong The Windows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore p...

147 If Something Goes Wrong The Windows ® operating system is not working ❖ Disable driver signature enforcement Allows drivers containing improper signatures to be installed ❖ Disable early-launch anti-malware protection Allows drivers to initialize without being measured by the Anti-malware driver...

148 If Something Goes Wrong Fixing a problem with Device Manager When the “Windows Help and Support” screen appears, do one or both of the following: ❖ In the open search field type the topic you need help with and follow the on-screen instructions ❖ Click one of the options listed in the window and...

149 If Something Goes Wrong Memory problems ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one devi...

150 If Something Goes Wrong Power and the batteries For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or...

151 If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the powe...

152 If Something Goes Wrong Display problems You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter . If no password is registered, press any key. The screen reactivates and allows ...

153 If Something Goes Wrong Disk or storage drive problems 2 Click Personalize , and then Display . 3 Use the menu on the right hand side of the page to: ❖ Adjust resolution ❖ Adjust brightness ❖ Calibrate color ❖ Change display settings ❖ Project to a second screen ❖ Adjust Clear Type text 4 Click ...

154 If Something Goes Wrong Disk or storage drive problems Error-checking This feature is not available for optical disc drives. Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds. To run Error-checking: 1 From the Start screen, type com...

155 If Something Goes Wrong Optical disc drive problems 6 Click the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive. Even if you do not need to scan the drive for errors you can scan by clicking Scan drive . Error-checking tests and repairs the s...

156 If Something Goes Wrong Optical disc drive problems Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner....

157 If Something Goes Wrong Sound system problems Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing the F11 key to see if volume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headph...

158 If Something Goes Wrong ExpressCard ® problems Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards ® that used to work no longer work. Check the ExpressCard ® status: 1 From the Start screen, type Device . The search featu...

159 If Something Goes Wrong Printer problems An ExpressCard ® error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. ...

160 If Something Goes Wrong Wireless networking problems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a basic understanding of networks, and may be for more adv...

161 If Something Goes Wrong DVD operating problems ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the private address of 169.254.xxx.xxx assigned by Windows ® . 1 From the Start screen, type Cmd . 2 Click Command Prompt . 3 Enter IPCONFIG/ALL , and then press ENT...

162 If Something Goes Wrong DVD operating problems 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer . Clic...

163 If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely...

164 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The Windows ® operating system offers some easy-to-use features for backing up your Windows ® settings and your data - documents and other important files. Take advantage ...

165 If Something Goes Wrong Develop good computing habits 9 Click Close . Then, at a later time, you can re-establish your Windows ® configuration using the saved restore point. To do this: 1 From the Start screen, type Control . Click Control Panel from the list that appears. 2 Click System and Sec...

166 If Something Goes Wrong Develop good computing habits from optical discs. External optical disc writers are also widely available. Follow these steps to back up your computer or files to optical discs, or a storage drive: You cannot back up the computer while running on battery power. Connect th...

167 If Something Goes Wrong Develop good computing habits ❖ Restart the Windows ® operating system. Always restart the Windows ® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clea...

168 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in the TOS...

169 If Something Goes Wrong Other Toshiba Internet Web sites ❖ If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance. ❖ Consult the dealer from whom you p...

170 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia Canada Toshi...

171 5.375 x 8.375 ver 2.3 Appendix A Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep mode ❖...

172 Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernation mode Fn + This TOSHIBA Function key activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. Fn + ...

174 Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad Cursor control overlay Fn + This TOSHIBA Function key decreases the screen brightness. Fn + This TOSHIBA Function key increases the screen brightness. Fn + ...

175 Function Keys Functions 5.375 x 8.375 ver 2.3 Numeric overlay Scroll lock Volume Mute Optical disk drive Fn + This TOSHIBA Function key enables/disables the numeric overlay. Fn + This TOSHIBA Function key enables/disables the scroll lock. Fn + This TOSHIBA Function key enables/disables volume mu...

176 Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn + This TOSHIBA Function key allows you to zoom out. Fn + This TOSHIBA Function key allows you to zoom in. Fn + This TOSHIBA Function key decreases the speaker volume. Fn + This TOSHIBA Function key ...

177 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

178 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

180 Glossary RGB Red, Green Blue light (monitor) RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Ar...

192 Glossary utility —A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web —See World Wide Web . Wi-Fi ® —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, ...

193 Index A AC adaptor 39 AC power 86 AC power light 39 accessing network 106 adding memory check total memory 54 memory (optional) 46 optional external devices 46 adequate ventilation cooling fan 38 adjusting touch pad settings 66 audio features 106 B backing up files 75 , 78 battery battery life 8...