Toshiba A660 - Manual

6 5.375 x 8.375 ver 2.3 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does...

7 5.375 x 8.375 ver 2.3 3 The standard connecting arrangement (telephone jack type) for this equipment is jack type(s): USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequenc...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone ...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,4...

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is a...

16 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argent...

19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerb...

22 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

23 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. ...

24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology and Your Health The products with Bluetooth ® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the e...

25 5.375 x 8.375 ver 2.3 Regulatory statements This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: European Union (EU) and EFTA This equipment complies with the R&TTE directive 1999/...

26 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the user’s guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an op...

28 5.375 x 8.375 ver 2.3 Trademarks Satellite and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States ...

29 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 37 This guide ...............................................................39Safety icons ............................................................40 Other icons used ....

30 Contents 5.375 x 8.375 ver 2.3 Using the computer for the first time ......................49 Opening the display panel .................................49Turning on the power .......................................50Setting up your software ...................................50 Registering your ...

31 Contents 5.375 x 8.375 ver 2.3 Using an external keyboard .....................................84Using a mouse ........................................................85Connecting a printer ...............................................85 Setting up a printer .......................................

32 Contents 5.375 x 8.375 ver 2.3 Optical disc drive components ........................110Media control buttons .....................................111Inserting an optical disc (slot-type drive)........112Removing a disc (slot-type drive) ...................113Inserting an optical disc (tray-type ...

33 Contents 5.375 x 8.375 ver 2.3 Inserting a charged battery .............................131 Taking care of your battery ...................................132 Safety precautions ..........................................132Maintaining your battery .................................133 Disposing of...

34 Contents 5.375 x 8.375 ver 2.3 Using a user password ...................................158Deleting a user password................................159 TOSHIBA Face Recognition Utility .........................160TOSHIBA PC Diagnostic Tool Utility ......................161TOSHIBA HDD Protection Ut...

35 Contents 5.375 x 8.375 ver 2.3 Fixing a problem with Device Manager .................185 Checking device properties .............................185 Memory problems ................................................186Power and the batteries ........................................186Keyboard probl...

37 5.375 x 8.375 ver 2.3 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® qualified. If the model you purchased is qualified, it is labele...

39 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

40 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

41 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

42 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

43 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

45 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

46 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

48 Getting Started Charging the main battery ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC...

49 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the computer, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust ...

50 Getting Started Using the computer for the first time Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are em...

51 Getting Started Registering your computer with Toshiba The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows To...

52 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes with enough memory to run most of today’s popular applications. You may w...

58 Getting Started Adding memory (optional) 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the compu...

61 Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has reco...

65 Getting Started Recovering the Internal Storage Drive (Sample Image) Recovery of Factory Default Software screen 7 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see ...

70 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Recovery of Factory Default Software screen 7 Click Next . A confirmation message displays reminding you that...

73 Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 107 ). During the i...

75 Getting Started Erasing the Internal Storage Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery DVDs/media and back up your data to external media before erasing the internal storage d...

76 Getting Started Checking the internal storage drive operating status (Sample Image) Erase the hard disk screen 4 Click Next . A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see “Backing up...

77 Getting Started Using the TouchPad™ Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , My Toshiba , and th...

80 Getting Started Using the TouchPad™ Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

81 Getting Started Using external display devices TouchPad setting options vary by computer model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com , and enter the phrase “Mouse pointer j...

82 Getting Started Using external display devices Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or external display device To connect an HDMI™-compatible television or external display device to the compu...

83 Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new soft...

84 Getting Started Using an external keyboard ❖ External monitor only ❖ Built-in display and TV (or other external video device) ❖ TV (or other external video device) ❖ External monitor and TV ❖ Built-in display and external monitor (extended mode) ❖ Built-in display and TV (extended mode) ❖ Externa...

85 Getting Started Using a mouse Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad™. You can use a USB-compatible mouse. Connecting a printer Your printer documentation may require you to install the printer software before physically connecting the printer to you...

86 Getting Started Turning off the computer Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up...

87 Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate comman...

88 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 91 . Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so tha...

89 Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To...

91 Getting Started Turning off the computer These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ...

92 Getting Started Turning off the computer 2 Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power...

94 Getting Started Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the...

97 Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the dis...

98 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick...

99 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

100 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the ...

101 Learning the Basics Using the keyboard To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing with the...

102 Learning the Basics Starting a program F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the TouchPad™ ON/OFF....

103 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows ® WordPad program ...

104 Learning the Basics Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files . Windows ® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-clic...

105 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using the Sleep or ...

106 Learning the Basics Printing your work File names The Windows ® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use al...

107 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows ® -based application to display the drop-down menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, ...

108 Learning the Basics Using the optical disc drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows ® Backup and Restore program. Look in the online Help or your operating system documentation for information on...

109 Learning the Basics Using the optical disc drive For optimum DVD and BD performance, it is recommended that you play DVDs and BDs while running the computer on AC power. When viewing DVD and BD movies use the DVD or BD player software that came with your computer. Viewing Blu-ray Disc™ movies Yo...

110 Learning the Basics Using the optical disc drive (Sample Image) Sound properties window ❖ If you want to use the internal speakers, click on the Speakers tab and click Set Default . ❖ Use the arrow keys on your keyboard to navigate within the Blu-ray Disc™ player console. Use of the TouchPad™ or...

111 Learning the Basics Using the optical disc drive Your optical disc drive may look like this: (Sample Illustration) Optical disc drive Drive in-use indicator light —Indicates when the drive is in use. Eject button —Press to release the disc tray. Do not press the eject button or turn off the comp...

115 Learning the Basics Using the optical disc drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, the default player opens. ❖ To play the CD or to pause, click the Play/pause button. ❖ To stop the CD, click the Stop button. Before putting on headphone...

117 Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Caring for optical discs ❖ Store your discs in their original containers to protect them from scratches and ke...

118 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

119 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model...

120 Mobile Computing Charging batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment ...

121 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your comp...

122 Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the...

124 Mobile Computing Monitoring main battery power Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Move the ...

125 Mobile Computing Monitoring main battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or ...

126 Mobile Computing Monitoring main battery power ❖ How much you use the internal storage drive, optical disc drive, or other optional devices ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating ...

127 Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work environment or create your own custom plan. 3 Click Create a power plan in the left pane to set up a new plan. To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change pl...

128 Mobile Computing Using the TOSHIBA eco power plan 2 While continuing to press Fn , press F2 until you select the desired Power Plan. The Power Plan options are: eco and Balanced. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan...

129 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery term...

131 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that yo...

132 Mobile Computing Taking care of your battery 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 129 . 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life...

133 Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the b...

135 Mobile Computing Traveling tips Traveling tips The environmental precautions listed in “Selecting a place to work” on page 42 , also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a...

136 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You use its features to start programs, find documents...

137 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

139 Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly swit...

140 Exploring Your Computer’s Features Setting up for communications For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator. To use your wireless communication, press the Wireless antenna ON/OFF button ON. To enabl...

141 Exploring Your Computer’s Features Setting up for communications 3 Enter the phone number and account information of your Internet connection. 4 Click Connect and let the program dial the number. The computer connects to the Internet. Connecting a modem to a telephone line (Available on certain ...

142 Exploring Your Computer’s Features Exploring audio features Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch ex...

143 Exploring Your Computer’s Features Using the Web Camera 5 When you have finished recording, click the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click Save . Using external speakers or headphones Your computer is equipped with a full ste...

144 Exploring Your Computer’s Features Using an ExpressCard ® To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. The Web Camera software, by defaul...

145 Exploring Your Computer’s Features Using the Memory card reader Removing an ExpressCard ® 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. 2 Select the card o...

146 Exploring Your Computer’s Features Using the Memory card reader The Memory card reader may also support other types of media. Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows ® operating system. Inserti...

147 Exploring Your Computer’s Features Using the eSATA/USB combo port 2 Gently press the card inward to release it. The card pops out slightly. 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even ...

149 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

150 Utilities TOSHIBA Assist ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a ...

152 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab

154 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ USB Sleep and Charge Utility ❖ TOSHIBA eco U...

155 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , My Toshiba , and the...

156 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of password...

157 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location...

158 Utilities Setting passwords 6 Click OK . The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start , All...

159 Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start , All Programs , TOSHIBA , Utilities , and then TOSHIBA Assist . The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Registered ....

160 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

161 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

162 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

163 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start , Control Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Optimize tab o...

164 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start , All Programs , TOSHIBA , Utilities , and then HWSetup , or click the TOSHIBA Hardware Settin...

166 Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. ...

168 Utilities USB Sleep and Charge Utility Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling USB Sleep and Charge This utility...

170 Utilities TOSHIBA Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 223 ). You may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ®...

171 Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Illumination ON/OFF and Mute buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support...

172 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

173 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be ...

174 Utilities Fingerprint Authentication Utility The Fast User Switching feature of the Windows ® operating system is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches t...

175 Utilities Fingerprint Authentication Utility Observe the following to improve the fingerprint recognition success rate. ❖ Enroll two or more fingers. ❖ Enroll additional fingers if recognition failure occurs often using enrolled fingers. ❖ Check your finger condition. Changed conditions, such as...

176 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start , All Progr...

177 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

178 Utilities TOSHIBA PC Health Monitor You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows ® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does no...

179 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

180 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...

181 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...

182 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bull...

183 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...

184 If Something Goes Wrong The Windows ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the ...

185 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...

186 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start , and then click the Shut down button in the lower-right corner of t...

188 If Something Goes Wrong Keyboard problems Keyboard problems To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. If, when you type, strange things happen or nothing happe...

189 If Something Goes Wrong Display problems ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external moni...

190 If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) a...

191 If Something Goes Wrong Optical disc drive problems 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start . Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been usi...

192 If Something Goes Wrong Optical disc drive problems You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical disc drive eject mechanism requires power to operate. Make sure a program is not accessing ...

194 If Something Goes Wrong Sound system problems Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc to see if volume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headphone...

195 If Something Goes Wrong ExpressCard ® problems Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards ® that used to work no longer work. Check the ExpressCard ® status: 1 Click Start , Control Panel , System and Security , a...

196 If Something Goes Wrong Printer problems Hot swapping (removing one ExpressCard ® and inserting another without turning the computer off) fails . Follow this procedure before you remove an ExpressCard ® : 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessar...

197 If Something Goes Wrong Modem problems Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 86 or in the instructions that came with the printer. You may have connected the prin...

198 If Something Goes Wrong Wireless networking problems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a basic understanding of networks, and may be for more adv...

199 If Something Goes Wrong DVD and BD operating problems ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows ® . 1 Click Start to open the Start menu. 2 Type Cmd in the Search programs and files field. 3 Enter ...

200 If Something Goes Wrong Develop good computing habits 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes...

201 If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your internal storage drive. Use Windows ® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use the Windows ® oper...

202 If Something Goes Wrong Develop good computing habits Saving system configuration with restore points The System Restore feature of the Windows ® operating system quickly creates restore points—‘snapshots’ of your Windows ® operating system configuration—and saves them for later recall. If you e...

203 If Something Goes Wrong Develop good computing habits This list may contain restore points that you did not create. Restore points labeled System Checkpoint were automatically created by the Windows ® operating system. Other restore points may have been created automatically by applications when...

204 If Something Goes Wrong Develop good computing habits 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start , Help and Support , and search for “back up files.” General tips for installing hardware...

205 If Something Goes Wrong Develop good computing habits 3 Install one item of hardware or software. 4 Restart the Windows ® operating system. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are ...

206 If Something Goes Wrong If you need further assistance Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer’s instructions. If you need further assistance If you have followed the recommendatio...

207 If Something Goes Wrong Other Toshiba Internet Web sites Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer’s serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows ® operating system and all other preloaded sof...

208 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia Canada Toshiba Canada Ltd.191 McNabb StreetMarkham, OntarioL3R - 8H2Canada France Toshiba Systèmes (France) S.A.7, Rue A...

210 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

211 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

212 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: Not all functions are supported on all models. TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 150 . TOSHIBA HDD Protection utility...

213 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display 2 Click the “stacked” card on the ...

214 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 3 The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards. 4 To en...

216 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

218 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hib...

220 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

221 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

224 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in. Fn + This hot key ...

225 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

226 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc™ Read-Only Memory bps bits per second CD Compact Disc ...

228 Glossary ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in...

241 Index A AC adaptor 46 AC power 120 AC power light 46 accessing network 140 adding memory check total memory 61 memory (optional) 52 optional external devices 51 adequate ventilation cooling fan 45 adjusting TouchPad™ settings 80 Ambient Light Sensor (ALS) using 148 Application Cards 212 audio fe...