Toshiba 305 - Manual

Toshiba 305

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Table of Contents:

  • Page 3 – Preface 1; Preface; How to read this manual
  • Page 5 – CONTENTS 3; CONTENTS
  • Page 6 – CONTENTS
  • Page 7 – CONTENTS 5; Chapter 7
  • Page 8 – CONTENTS
  • Page 9 – TROUBLESHOOTING FOR THE HARDWARE
  • Page 10 – Messages Displayed on the Touch Panel
  • Page 11 – Messages Displayed on the Touch Panel 9
  • Page 12 – 0 Messages Displayed on the Touch Panel; Error Codes
  • Page 13 – Clearing a Paper Jam 11; Clearing a Paper Jam; Locating a paper jam
  • Page 14 – 2 Clearing a Paper Jam; Clearing a paper jam; Clear the paper jam; After clearing the jam, close all the opened covers.; Tips on removing the jammed paper; Remove the jammed paper carefully so as not to tear it.
  • Page 15 – Clearing a Paper Jam 13; If paper jams occur frequently; Open the Reversing Automatic Document Feeder.
  • Page 16 – 4 Clearing a Paper Jam; Lower the original feeder tray.
  • Page 17 – Clearing a Paper Jam 15; Close the transport guide.
  • Page 18 – 6 Clearing a Paper Jam; Paper jam in the drawer feeding portion; Close the cover of the drawer feeding portion.; Paper jam in the Large Capacity Feeder (optional); Open the cover of the drawer feeding portion.
  • Page 19 – Clearing a Paper Jam 17; Close the paper feed cover.; Paper jam in the Paper Feed Pedestal (optional); Close the paper feeder cover.; Paper jam in the bypass tray; Remove the jammed paper.
  • Page 20 – 8 Clearing a Paper Jam; Paper jam in the automatic duplexing unit; Pull out the jammed paper in the bypass tray.
  • Page 21 – Clearing a Paper Jam 19; Paper jam on the paper transport path; Close the automatic duplexing unit.
  • Page 22 – 0 Clearing a Paper Jam; Paper jam in the fuser unit; Do not touch the fuser unit or the metal portion around it.; Open the automatic duplexing unit.
  • Page 23 – Clearing a Paper Jam 21; Remove paper that sticks out from the exit tray side.
  • Page 24 – 2 Clearing a Paper Jam; Paper jam in the Job Separator and the Offset Tray (both optional); Close the transport guide holding the green knob.
  • Page 25 – Clearing a Paper Jam 23; Paper Jam in the upper receiving tray
  • Page 26 – 4 Clearing a Paper Jam; When the Hole Punch Unit MJ-6101 is installed
  • Page 27 – Clearing a Paper Jam 25; Close the Bridge Kit cover.; Jam in the lower receiving tray.; Remove the jammed paper by turning the knob.
  • Page 28 – 6 Clearing a Paper Jam
  • Page 29 – Clearing a Paper Jam 27
  • Page 30 – 8 Clearing a Paper Jam; When the Hole Punch Unit MJ-6004 is installed; Open the Hole Punch Unit cover.
  • Page 31 – Clearing a Paper Jam 29; Close the upper cover of the finisher.
  • Page 32 – 0 Clearing a Paper Jam; Open the front cover of the finisher.
  • Page 33 – Clearing a Paper Jam 31; Turn the left knob clockwise while pressing it.
  • Page 34 – 2 Clearing a Paper Jam
  • Page 35 – Clearing a Paper Jam 33; Separate the finisher from the equipment.
  • Page 36 – 4 Clearing a Paper Jam; Close the front cover of the finisher.
  • Page 37 – Clearing a Paper Jam 35
  • Page 38 – 6 Clearing a Paper Jam; Close the jam access cover and the front cover of the finisher.
  • Page 39 – Clearing a Paper Jam 37
  • Page 40 – 8 Clearing a Paper Jam; Clearing paper jams caused by a wrong paper size setting; Jam when making copies or prints (using a drawer); Connect the finisher to the equipment.
  • Page 41 – Clearing a Paper Jam 39
  • Page 42 – 0 Clearing a Paper Jam; Press the paper size button for the paper that is set in the drawer.; Jam when making copies or prints (using the bypass tray)
  • Page 43 – Clearing a Paper Jam 41; Jam when printing from the FAX; Close the drawer and turn on the main power switch.
  • Page 44 – 2 Clearing a Paper Jam
  • Page 45 – Clearing a Staple Jam 43; Clearing a Staple Jam; Staple jam in a finisher; Do not touch the stapling area.; Remove the jammed staples.
  • Page 46 – 4 Clearing a Staple Jam; Saddle Stitch Finisher MJ-1024; Fit the staple cartridge into the stapler.
  • Page 47 – Clearing a Staple Jam 45
  • Page 48 – 6 Clearing a Staple Jam; Saddle Stitch Finisher MJ-1025
  • Page 49 – Clearing a Staple Jam 47; Return the stapler unit to the finisher.
  • Page 50 – 8 Clearing a Staple Jam
  • Page 51 – Clearing a Staple Jam 49
  • Page 52 – 0 Clearing a Staple Jam; Staple jam in the saddle stitch unit
  • Page 53 – Clearing a Staple Jam 51; Make sure of the following two requirements before test stapling:; Do not touch the stapling area; Fit the staple cartridges.; Carefully insert the saddle stitch unit into the finisher.
  • Page 54 – 2 Clearing a Staple Jam
  • Page 55 – Replacing a Toner Cartridge 53; Replacing a Toner Cartridge
  • Page 56 – 4 Replacing a Toner Cartridge; Recommended toner cartridges; Cartridge detecting function:; Open the front cover.
  • Page 57 – Replacing a Toner Cartridge 55; Pull out the toner cartridge.; Never attempt to incinerate toner cartridges.; Pull out the seal in the direction of the arrow.
  • Page 58 – 6 Replacing a Toner Cartridge; Close the front cover.
  • Page 59 – Replacing a Toner Cartridge 57; Replacing a “Near Empty” toner cartridge
  • Page 60 – 8 Replacing a Toner Cartridge; Replace the toner cartridge.
  • Page 61 – Refilling With Staples 59; Refilling With Staples; Refilling finisher staples
  • Page 62 – 0 Refilling With Staples
  • Page 63 – Refilling With Staples 61
  • Page 64 – 2 Refilling With Staples
  • Page 65 – Refilling With Staples 63; Fit the new staple case into the staple cartridge.; Fit the staple cartridge on the stapler.
  • Page 66 – 4 Refilling With Staples
  • Page 67 – Refilling With Staples 65; Press the buttons on both sides of the cartridge.
  • Page 68 – 6 Refilling With Staples; Refilling saddle stitch unit staples; Close the staple cartridge unit cover.
  • Page 69 – Refilling With Staples 67; Remove the empty staple cartridges.; Fit the new cartridges.
  • Page 70 – 8 Refilling With Staples
  • Page 71 – Cleaning the Charger 69; Cleaning the Charger
  • Page 72 – 0 Cleaning the Hole Punch Dust Bin; Cleaning the Hole Punch Dust Bin
  • Page 73 – Cleaning the Hole Punch Dust Bin 71; Dispose of the paper punchings.
  • Page 74 – 2 Removal and Installation of the Exit Support Tray; Removal and Installation of the Exit Support Tray; Removing the exit support tray; Install the exit support tray.
  • Page 75 – TROUBLESHOOTING FOR COPYING
  • Page 76 – 4 Copying Problems; Copying Problems
  • Page 77 – Copying Problems 75
  • Page 79 – TROUBLESHOOTING FOR PRINTING
  • Page 80 – 8 Print Job Problems; Print Job Problems; Clearing print job errors; To print by placing paper on the bypass tray
  • Page 81 – Print Job Problems 79; Cannot remember the document password for a Private Print job; Corrective Action
  • Page 82 – 0 Printer Driver Problems; Printer Driver Problems; Cannot print (SNMP Community Name problems); Command line options not processed
  • Page 83 – Printer Driver Problems 81; Retrieval of printer configuration failed
  • Page 84 – 2 Network Connection Problems; Network Connection Problems; Cannot print with the equipment (network connection problems); Cannot print with SMB print
  • Page 85 – Client Problems 83; Client Problems; Checking the client status
  • Page 86 – 4 Hardware Problems; Hardware Problems; Startup page not printed; Print jobs not output
  • Page 87 – TROUBLESHOOTING FOR SCANNING
  • Page 88 – 6 Scanning Problems; Scanning Problems; Cannot E-mail my scans; Cannot find the data saved in the shared folder
  • Page 89 – TROUBLESHOOTING FOR e-Filing
  • Page 90 – 8 e-Filing Web Utility Problems; e-Filing Web Utility Problems; e-Filing Web Utility terminates the session
  • Page 91 – e-Filing Web Utility Problems 89; Error messages
  • Page 92 – 0 e-Filing Web Utility Problems
  • Page 94 – 2 Locating the Equipment in the Network; Locating the Equipment in the Network; Cannot locate the equipment in the network
  • Page 95 – Locating the Equipment in the Network 93; Cannot locate the equipment with Local Discovery
  • Page 96 – 4 Locating the Equipment in the Network; Equipment does not respond to ping command
  • Page 97 – LDAP Search and Authentication Problems 95; LDAP Search and Authentication Problems; LDAP authentication takes a long time
  • Page 98 – 6 Printing Problems (Network Related); Raw TCP or LPR print in a Windows operating system environment
  • Page 99 – Printing Problems (Network Related) 97; IPP print in a Windows operating system environment
  • Page 100 – 8 Printing Problems (Network Related); Macintosh environment
  • Page 101 – N/W-Fax Driver Installation Error Messages; Setup needs to copy Windows NT files; Client software CD now required
  • Page 102 – Location does not contain information about your hardware
  • Page 103 – Fax transmission cannot be performed with a cover sheet; Problem description
  • Page 106 – 04 Hardware Status Icons on TopAccess [Device] Tab; Hardware Status Icons on TopAccess [Device] Tab; Printer Error 1
  • Page 107 – Hardware Status Icons on TopAccess [Device] Tab 105; Paper Empty; Paper Jam; Staples Empty; Call for Service
  • Page 108 – 06 Error Messages; Error Messages
  • Page 109 – Error Messages 107
  • Page 110 – 08 Error Messages
  • Page 111 – Error Messages 109
  • Page 112 – Error codes on print jobs
  • Page 114 – Error codes on transmission and reception
  • Page 117 – Error codes on scan jobs
  • Page 122 – 20 When You Think Something Is Wrong With the Equipment; When You Think Something Is Wrong With the Equipment; General operations
  • Page 123 – When You Think Something Is Wrong With the Equipment 121; Originals and paper
  • Page 124 – 22 Regular Maintenance; Regular Maintenance
  • Page 125 – INDEX
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MULTIFUNCTIONAL DIGITAL SYSTEMS

Troubleshooting Guide

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Summary

Page 3 - Preface 1; Preface; How to read this manual

Preface 1 Preface Thank you for purchasing TOSHIBA Multifunctional Digital Systems. This manual describes how to troubleshoot the problems that could occur while you are using the equipment. Keep this manual within easy reach, and use it to configure an environment that makes the best use of the e-S...

Page 5 - CONTENTS 3; CONTENTS

CONTENTS 3 CONTENTS Preface....................................................................................................................................... 1 Chapter 1 TROUBLESHOOTING FOR THE HARDWARE Messages Displayed on the Touch Panel .........................................................

Page 6 - CONTENTS

4 CONTENTS Cannot remember the document password for a Private Print job ...................................... 79 Printer Driver Problems ......................................................................................................... 80 Cannot print (port setting problems) ..................

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