Page 3 - TABLE OF CONTENTS; Installing your phone
TABLE OF CONTENTS Installing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . ....
Page 5 - INSTALLING YOUR PHONE; INTRODUCTION; TS-200 Feature Overview; IMPORTANT SAFETY INSTRUCTIONS
W W W . T A L K S W I T C H . C O M 1 T S - 2 0 0 U S E R G U I D E INSTALLING YOUR PHONE INTRODUCTION Congratulations on purchasing a TalkSwitch® TS-200 phone. This phone is specifically designed to take full advantage of the features provided by the TalkSwitch line of phone systems. TS-200 Feature...
Page 7 - PART CHECKLIST
W W W . T A L K S W I T C H . C O M 3 T S - 2 0 0 U S E R G U I D E PART CHECKLIST The following parts are included with your TS-200 phone: • TS-200 telephone • Plastic base • AC power adapter • 6’ RJ11 phone cable If any of these parts are missing, please contact your reseller. INSTALLATION 1. Conn...
Page 8 - SETTING UP YOUR TS-200 PHONE; CONFIGURE THE LINE ACCESS MODE
4 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E SETTING UP YOUR TS-200 PHONE Before you can start using your TS-200 telephone, you will need to do the following: 1. Configure your line access mode 2. Enable headset operation if you’re using a headset. 3. Set the date and time. CO...
Page 9 - Installing headsets with RJ22 connectors
W W W . T A L K S W I T C H . C O M 5 T S - 2 0 0 U S E R G U I D E Installing headsets with RJ22 connectors Note: In order to use a headset with an RJ22 connector, you will need an external controller/amplifier to switch between handset and headset. 1. Connect your headset to the phone. • Disconnec...
Page 10 - USING YOUR PHONE; OVERVIEW OF THE TS-200 PHONE; KEY LABEL; • Exit configuration menus or cancel data entry.
6 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E USING YOUR PHONE OVERVIEW OF THE TS-200 PHONE KEY LABEL USAGE 1 • Drop active call. • Exit configuration menus or cancel data entry. 2 • Mute microphone during a call. • Enable/disable ring once option when idle. 3 • Hold/unhold an ...
Page 12 - THE PHONE DISPLAY; Traditional —; RECEIVING CALLS; ring once; TalkSwitch
8 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E THE PHONE DISPLAY The telephone’s display has three lines of text. The first two lines display information, while the third shows the functions of the 4 softkey buttons located below the display. When the phone is idle, it displays ...
Page 13 - HANGING UP A CALL; call park; TRANSFERRING A CALL
W W W . T A L K S W I T C H . C O M 9 T S - 2 0 0 U S E R G U I D E HANGING UP A CALL You can hang up by pressing the button or putting the handset back in the cradle. PUTTING A CALL ON HOLD You can put a call on hold by pressing the button. Once a call is on hold, you can hang up your phone without...
Page 14 - PARKING A CALL; Pick up; INTERCOM AND SET PAGING
1 0 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E PARKING A CALL Parking a call puts the call on hold in one of ten park orbits, and allows the call to be retrieved from any phone in the office. 1. Press the softkey to park the current call. 2. The system will respond by confirmi...
Page 15 - DO NOT DISTURB; Useful Tips; ACCESSING THE CALL LOG
W W W . T A L K S W I T C H . C O M 1 1 T S - 2 0 0 U S E R G U I D E DO NOT DISTURB You can enable do not disturb on your extension and you will not receive any calls at that extension. All calls will follow the programmed “Do Not Disturb” call cascade option for your extension, such as going direc...
Page 16 - Reviewing the call records
1 2 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E For example, the display would show the following: 12 CALLS: Total number of calls in the call log. 5 NEW: Indicates the number of calls in the call log that have not been reviewed. This includes answered and unanswered calls. Res...
Page 17 - USING ONE-TOUCH SPEED DIALS; AN
W W W . T A L K S W I T C H . C O M 1 3 T S - 2 0 0 U S E R G U I D E Show additional information about the call. (The Options button is the topmost feature key). Record Number: 1 of 45 AN: Call was answered CB: “Called-back” from the call record. LD: Long Distance Call 4: is the Number of calls rec...
Page 18 - USING THE PHONE BOOK
1 4 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E • You can include “Flash” in the dialing sequence by pressing the softkey. • Pressing at beginning of a number will disable the automatic dialing of the line access code 9. • If your phone is configured for Direct Line Access, the...
Page 19 - USEFUL TIPS; RE-PROGRAMMING THE VOICEMAIL BUTTON FOR QUICK ACCESS
W W W . T A L K S W I T C H . C O M 1 5 T S - 2 0 0 U S E R G U I D E USEFUL TIPS RE-PROGRAMMING THE VOICEMAIL BUTTON FOR QUICK ACCESS Most people have a password assigned to their mailbox for security purposes. The TS-200 is shipped with the button programmed to dial to access your mailbox. Once in...
Page 20 - ADVANCED CONFIGURATION; CHANGING YOUR PHONE BACK TO FACTORY DEFAULT
1 6 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E ADVANCED CONFIGURATION Pressing the button while the phone is idle provides access to numerous programmable features and values for the telephone. WARNING: Changing some of the values in the Options menus may cause your phone to e...
Page 21 - OPTIONS MENU DEFAULT SETTINGS; Menu Code; FEATURES MENU DEFAULT SETTINGS
W W W . T A L K S W I T C H . C O M 1 7 T S - 2 0 0 U S E R G U I D E OPTIONS MENU DEFAULT SETTINGS Menu Code Feature/Value Setting 1 Phone book - 2 Speed dial - 3 Headset OFF 4 Voicemail number **# 5 Ring tone Fast warble 6 LCD contrast - 7 LCD backlight - 8 Features Sub-menu 9 Autodial prefix 9 0 ...
Page 22 - CONFIGURATION MENUS FUNCTION SUMMARY; Menu Code Feature/Value Name Explanation
1 8 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E CONFIGURATION MENUS FUNCTION SUMMARY Menu Code Feature/Value Name Explanation 1 Phone book Program entries in the phone book 2 Speed dial Program speed dial buttons 3 Headset Enable/disable headset mode 4 Voicemail # Program voice...
Page 23 - MAINTENANCE OF YOUR PHONE; BLANK SCREEN
W W W . T A L K S W I T C H . C O M 1 9 T S - 2 0 0 U S E R G U I D E MAINTENANCE OF YOUR PHONE Treat your telephone with care for trouble-free performance. Avoid dropping the handset or telephone. Dropping or damaging the phone will void the warranty. Retain the original packaging in case you need ...
Page 25 - REGULATORY INFORMATION; Number and Ringer Equivalence Number (REN) for this equipment.; this information must be given to the telephone company.; interference that may cause undesired operation of the device.; TELEPHONE REPAIR AND WARRANTY SERVICE; Do not attempt to repair this telephone yourself.
W W W . T A L K S W I T C H . C O M 2 1 T S - 2 0 0 U S E R G U I D E REGULATORY INFORMATION This equipment complies with TIA-968-A of FCC Rules. On the base unit of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for ...
Page 26 - TALKSWITCH LIMITED WARRANTY; TalkSwitch’s option.
2 2 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E TALKSWITCH LIMITED WARRANTY TalkSwitch, a division of Centrepoint Technologies Inc. (“TalkSwitch”) warrants to the original end-user customer (“Customer”) that each new TalkSwitch TS-200 telephone shall be substantially free from ...
Page 27 - FOR PRODUCTS PURCHASED IN THE U.S. OR CANADA; original or better protective packaging
W W W . T A L K S W I T C H . C O M 2 3 T S - 2 0 0 U S E R G U I D E (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), or any other legal theory, whether or not advised of the possibility of such damages, or whether such damages are forseeable. In any event, the total aggregate liability of TalkSwitch FO...
Page 28 - FOR PRODUCTS PURCHASED OUTSIDE OF THE U.S. AND CANADA; limited warranty period of the originally purchased product.
2 4 W W W . T A L K S W I T C H . C O M T S - 2 0 0 U S E R G U I D E FOR PRODUCTS PURCHASED OUTSIDE OF THE U.S. AND CANADA To be eligible to obtain warranty service during the warranty period the Customer must provide proof of the date of purchase, serial number, and obtain warranty return instruct...
Page 29 - NOTES