Thomson ST585 V6 - Manual

E-DOC-CTC-20080627-0003 v1.0 1 About this Setup and User Guide About this Setup and User Guide Used Symbols Terminology Generally, the THOMSON ST585 v6 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout...

E-DOC-CTC-20080627-0003 v1.0 Chapter 1 Installation 3 1 Installation Introduction In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet.

E-DOC-CTC-20080627-0003 v1.0 Chapter 1 Installation 4 1.1 Preliminary Steps DSL service The DSL service must be up and running on your telephone line. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distribute...

E-DOC-CTC-20080627-0003 v1.0 Chapter 1 Installation 5 1.2 Installing your Thomson Gateway Installation methods There two ways to set up your Thomson Gateway: > Guided Installation > Manual Installation Guided Installation How it works The Setup wizard included on the CD will guide you through ...

E-DOC-CTC-20080627-0003 v1.0 Chapter 1 Installation 6 1.2.1 Guided Installation Connecting devices: wait! Do not plug in any cables or connect any devices until you are prompted to do so by the wizard. In case of problems If you encounter problems during this installation please refer to “7.1 Setup ...

E-DOC-CTC-20080627-0003 v1.0 Chapter 1 Installation 7 CD menu On the CD Menu , click: > Initial Setup to connect your computer to the Thomson Gateway and configure it. > Reconfigure my Thomson Gateway to reconfigure your Thomson Gateway. > Setup my computer to connect your computer to the T...

E-DOC-CTC-20080627-0003 v1.0 Chapter 1 Installation 8 1.2.2 Manual Installation Procedure Proceed as follows: 1 Connect the cables 2 Configure the Thomson Gateway Connect the cables Proceed as follows: 1 Connect your computer to the Thomson Gateway as described in “3 Adding a New Computer to your Ne...

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 9 2 Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour 10 Thomson Gateway Web Interface 14 Backing Up/Restoring your Configuration 17

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 10 2.1 Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: > Status LEDs > Ethernet LEDs

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 11 2.1.1 Status LEDs Introduction On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation. Power LED Ethernet LED DSL LED Colour State Description Green ...

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 12 Internet LED Colour State Description Green Blinking Internet activity Solid on Internet connectivity, no activity Red Solid on Internet connection setup failed Off No Internet connection

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 13 2.1.2 Ethernet LEDs Ethernet LED A LED may be provided per Ethernet port to indicate link integrity (or activity). LED Status Description Off No connection on this port Solid on Ethernet link up Blinking Data is flowing from/to this po...

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 14 2.2 Thomson Gateway Web Interface Introduction The Thomson Gateway Web Interface allows you to configure your Thomson Gateway using your web browser. Requirements Javascript must be enabled on your browser. For more information, consul...

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 15 Components All the pages contain following components: Menu The menu consists of the following menu items: > SpeedTouch : Provides basic information on the Thomson Gateway. > Broadband Connection : Allows you to view/configure yo...

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 16 Language bar The language bar allows you to change the language of the Thomson Gateway Web interface. Navigation bar The navigation bar is located at the top of the page and allows you to: > View the current user name.Click this nam...

E-DOC-CTC-20080627-0003 v1.0 Chapter 2 Thomson Gateway Basics 17 2.3 Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it may be a good idea to backup your configuration for later use. This way you can always return to your working conf...

E-DOC-CTC-20080627-0003 v1.0 Chapter 3 Adding a New Computer to your Network 19 3 Adding a New Computer to your Network Guided Installation If you configured your Thomson Gateway using the Guided Installation , use the same procedure on the computer that you want to add. At a specific point in the i...

E-DOC-CTC-20080627-0003 v1.0 Chapter 3 Adding a New Computer to your Network 20 3.1 Connecting a Computer Using the Ethernet Cable Requirements > Your computer must have a free Ethernet port. > Your computer must be configured to obtain an IP address automatically. This is the default setting....

E-DOC-CTC-20080627-0003 v1.0 Chapter 4 Wireless 21 4 Wireless Introduction With the built-in wireless access point you are no longer bound by cables to connect to the Internet. What you need to set up a wireless network To set up a wireless network, you need following components > A Wireless Acce...

E-DOC-CTC-20080627-0003 v1.0 Chapter 4 Wireless 22 4.1 Connecting Your Wireless Client Before you start Before you can connect a computer to your wireless network you need to know which Network Name (SSID) and encryption your Thomson Gateway is using. Where can I find the SSID? If you did not change...

E-DOC-CTC-20080627-0003 v1.0 Chapter 4 Wireless 23 4.2 Securing Your Wireless Connection Introduction By using encryption, communication between the wireless clients and your Thomson Gateway is protected by a passphrase. Only clients which use the correct network name (SSID) and passphrase can conne...

E-DOC-CTC-20080627-0003 v1.0 Chapter 4 Wireless 25 4.2.1 Configuring WPA-PSK Encryption Procedure Continuing from “ Configuring the wireless encryption” : 1 Select Use WPA-PSK Encryption . 2 In the WPA-PSK Encryption Key box, type a pass phrase (also known as Pre-shared key) of your choice. The pass...

E-DOC-CTC-20080627-0003 v1.0 Chapter 4 Wireless 26 4.2.2 Configuring WEP Encryption Procedure Continuing from “ Configuring the wireless encryption” : 1 Select Use WEP Encryption 2 In the WEP Key Length list, click the desired key length (a higher key length offers higher security). 3 In the Encrypt...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 27 5 Getting the Most Out of Your Thomson Gateway In this chapter In this chapter we will take a closer look at following features: Feature availability Depending on the configuration offered by your Internet Service...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 29 5.1.1 Accessing Your Thomson Gateway with UPnP Windows Vista If you computer runs Windows Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Thomson Gateway (displ...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 30 5.1.2 Managing your Internet connection with UPnP Windows Vista If you computer runs Windows Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Thomson Gateway (di...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 31 Disabling this feature To prevent that users can connect/disconnect you can enable Extended Security. For more information, see “5.1.3 Configuring UPnP on the Thomson Gateway” on page 32 .

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 32 5.1.3 Configuring UPnP on the Thomson Gateway Introduction On the Thomson Gateway Web Interface you can: > Enable/Disable UPnP > Extended Security Enable/Disable UPnP Proceed as follows: 1 Browse to the Thom...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 33 5.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: 1 In the Start menu, click (Settings >) C...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 34 Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD D...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 36 UPnP UPnP is a technology that enables seamless operation of a wide range of games and messaging applications. Your computer will use UPnP to communicate to the Thomson Gateway which services are running on the co...

E-DOC-CTC-20080627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 37 5.3 Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the de...

E-DOC-CTC-20080627-0003 v1.0 Chapter 6 Internet Security 39 6 Internet Security Overview The Thomson Gateway offers you various options to secure your network: Topic Page Firewall 40 Web Site Filtering 41

E-DOC-CTC-20080627-0003 v1.0 Chapter 6 Internet Security 40 6.1 Firewall Changing the security level Proceed as follows: 1 Browse to the Thomson Gateway Web Interface . 2 On the Toolbox menu, click Firewall . 3 The Firewall page appears. In the upper-right corner, click Configure . 4 A list with sec...

E-DOC-CTC-20080627-0003 v1.0 Chapter 6 Internet Security 41 6.2 Web Site Filtering Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering W...

E-DOC-CTC-20080627-0003 v1.0 Chapter 6 Internet Security 42 6.2.1 Adding Rules For The Address Based Filter Options With the address based filter you can: > Deny access to a specific Web site > Allow access to a specific Web site > Redirect a Web site > Redirect all Web sites Deny access...

E-DOC-CTC-20080627-0003 v1.0 Chapter 6 Internet Security 43 Redirect all Web sites Proceed as follows: 1 Browse to the Thomson Gateway Web Interface . 2 On the Toolbox menu, click Web Site Filtering . 3 Make sure the Use Address Based Filter check box is selected. 4 Type “*” in the Web Site box. 5 C...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 45 7 Troubleshooting Introduction This chapter suggests solutions for problems you may encounter while installing or configuring your Thomson Gateway. If the suggestions do not resolve the problem, look at the support pages on http://www.thomson...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 46 7.1 Setup wizard Troubleshooting The Setup CD does not start automatically If your computer runs: > Microsoft Windows: 1 Click the Windows Start button. 2 Click Run . 3 In the Open field, type the following path: D:\Setup.exe , where D sta...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 47 7.2 General Thomson Gateway Troubleshooting Thomson Gateway does not work If none of the LEDs light up, make sure that: > The Thomson Gateway is plugged into a power socket outlet. > You are using the correct power supply for your Thoms...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 48 7.2.1 Wired Connection Troubleshooting Ethernet LED does not light up Make sure that: > The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer. > You are using the correct cable type for ...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 49 7.2.2 Wireless Connection Troubleshooting No Wireless Connectivity Make sure that: > Both the wireless client adapter and the Thomson Gateway are allowed to connect through wireless channels as defined for local regulatory domain. > The...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 50 7.3 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults. Warning A reset to fa...

E-DOC-CTC-20080627-0003 v1.0 Chapter 7 Troubleshooting 51 Hardware Reset Proceed as follows: 1 Make sure the Thomson Gateway is turned on. 2 Use a pen or an unfolded paperclip to push the recessed Reset button. Push it until the Power LED lights red - this will take about 7 seconds. 3 Release the Re...

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