Page 2 - Printed in the United States of America; WARNING: Handling of lead solder materials used in this
Manual Revision: 1.0cRelease Date: November 15, 2013Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document.Information in this document is subject to change without notice. Other products and companies referred to herein are trad...
Page 3 - Preface; About This Motherboard; on running the CMOS Setup utility.; iii
Preface T h i s m a n u a l i s w r i t t e n f o r s y s t e m i n t e g r a t o r s , P C t e c h n i c i a n s a n d knowledgeable PC users. It provides information for the installation and use of the X9DRG-HF/X9DRG-HTF motherboard. About This Motherboard The Super X9DRG-HF/X9DRG-HTF motherboard ...
Page 4 - iv; Conventions Used in the Manual; damage to the components
iv Conventions Used in the Manual Pay special attention to the following symbols for proper system installation and to prevent damage to the system or injury to yourself: Warning: Important information given to ensure proper system installation or to prevent damage to the components Note: Additional...
Page 5 - Contacting Supermicro; Headquarters
Preface v Contacting Supermicro Headquarters Address: Super Micro Computer, Inc.980 Rock Ave.San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: [email protected] (General Information)[email protected] (Technical Support) Web Site: www.supermicro.com Europe Add...
Page 6 - Table of Contents; Intel; Chapter 2 Installation; Back Panel I/O Port Locations and Definitions
vi Table of Contents PrefaceChapter 1 Overview 1-1 Overview ......................................................................................................... 1-11-2 Processor and Chipset Overview...................................................................1-111-3 Special Features ........
Page 7 - vii
vii Table of Contents Universal Serial Bus (USB) ...................................................................... 2-19Video Connection ..................................................................................... 2-19Ethernet Ports .........................................................
Page 8 - -3 Advanced Setup Configurations; Appendix A BIOS Error Beep Codes; B-2 Configuring SuperDoctor® III
viii Chapter 3 Troubleshooting 3-1 Troubleshooting Procedures ........................................................................... 3-13-2 Technical Support Procedures ........................................................................ 3-53-3 Battery Removal and Installation ................
Page 9 - For your system to work properly, please follow the links below to; Chapter 1; Checklist
Chapter 1: Overview 1-1 Note: For your system to work properly, please follow the links below to download all necessary drivers/utilities and the user's manual for your motherboard. SMCI product manuals: http://www.supermicro.com/support/manuals/Product Drivers and utilities: ftp://ftp.supermicro.co...
Page 10 - : All graphics shown in this manual were based upon the latest PCB
1-2 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Motherboard Image Note : All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics shown in this ma...
Page 11 - Motherboard Layout; For the latest CPU/Memory updates, please refer to our Website
Chapter 1: Overview 1-3 Motherboard Layout Note 1: For the latest CPU/Memory updates, please refer to our Website at http://www.supermicro.com/products/motherboard/ for details. Note 2: Changing BMC log-in information is recommended during initial system power-on. The default username is ADMIN and p...
Page 12 - Jumpers/LED Indicators not indicated are for testing only.
1-4 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Notes: • See Chapter 3 for detailed information on jumpers, I/O ports and JF1 front panel connections. • " " indicates the location of "Pin 1". • Jumpers/LED Indicators not indicated are for testing only. • Use only the correct type of...
Page 14 - Unit Identified
1-6 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual LED Description State Status DM1 BMC Heartbeat LED Green BMC Normal LE1 Standby PWR LED Green: On SB Power On LE4 UID Switch LED Blue Unit Identified Note : CPU1 Slot1, Slot2, Slot5 are available when a processor is installed in CPU Socket 1. CPU2 Slo...
Page 15 - Motherboard Features; Dual Intel; Note; 866 MHz memory speed is dependent
Chapter 1: Overview 1-7 Motherboard Features CPU • Dual Intel ® E5-2600(v2) Series Processors (Socket R LGA 2011); each processor supports four full-width Intel QuickPath Interconnect (QPI) links (with sup-port of up to 25.6 GT/s per QPI link and with Data Transfer Rate of up to 8.0 GT/s per directi...
Page 17 - Fan Control; Fan status monitoring with firmware thermal man; System; PECI (Platform Environment Configuration Interface); Dimensions; Changing BMC log-in information is recommended during initial
Chapter 1: Overview 1-9 Fan Control • Fan status monitoring with firmware thermal man - agement via IPMI interface • Low noise fan speed control System Management • PECI (Platform Environment Configuration Interface) 2.0 support • System resource alert via SuperDoctor® III • SuperDoctor® III, Watch ...
Page 18 - System Block Diagram; This is a general block diagram and may not exactly represent the; PCH
1-10 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual System Block Diagram Note: This is a general block diagram and may not exactly represent the features on your motherboard. See the Motherboard Features pages for the actual specifications of each motherboard. I350/X540 LAN PCI-E X 8 I-SAT A USB 2.0 U...
Page 19 - -2 Processor and Chipset Overview
Chapter 1: Overview 1-11 1-2 Processor and Chipset Overview Built upon the functionality and the capability of Intel E5-2600(v2) Series Proces-sors (Socket R LGA 2011) and the C602 chipset, the X9DRG-HF/X9DRG-HTF motherboard provides the performance and feature sets required for dual_proces - sor-ba...
Page 20 - -3 Special Features; Recovery from AC Power Loss; Last State; -4 PC Health Monitoring; to define the sensitivity of the voltage monitor.; Environmental Temperature Control; To avoid possible system overheating, please be sure to provide; System Resource Alert; voltages, and fan speeds go beyond a predefined range.
1-12 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual 1-3 Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in...
Page 21 - Slow Blinking LED for Suspend-State Indicator; Please use SMC-proprietary power supply as specified as above.
Chapter 1: Overview 1-13 1-5 ACPI Features ACPI stands for Advanced Configuration and Power Interface. The ACPI specifica - tion defines a flexible and abstract hardware interface that provides a standard way to integrate power management features throughout a PC system, including its hardware, oper...
Page 22 - -8 Advanced Power Management; The Intel; : Support for IPNM Specification Version 1.5 or Vision 2.0 depends; -9 Overview of the Nuvoton WPCM450 Controller
1-14 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual The Super I/O provides functions that comply with ACPI (Advanced Configuration and Power Interface), which includes support of legacy and ACPI power manage-ment through an SMI or SCI function pin. It also features auto power management to reduce powe...
Page 23 - SPI Flash Host BIOS and firmware bootstrap program supported
Chapter 1: Overview 1-15 control Super IO functions. The WPCM450R Controller is connected to the network via an external Ethernet PHY module or shared NCSI connections.The WPCM450R communicates with onboard components via six SMBus inter-faces, PECI (Platform Environment Control Interface) buses, an...
Page 25 - Chapter 2: Installation; Chapter 2; -1 Standardized Warning Statements; Battery Handling; 電池の取り扱い
Chapter 2: Installation 2-1 Chapter 2 Installation 2-1 Standardized Warning Statements The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's...
Page 26 - Waarschuwing
2-2 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant.¡Advertencia! ...
Page 27 - Product Disposal; 製品の廃棄; 警告
Chapter 2: Installation 2-3 Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、国の関係する全ての法律・条例に従い処理する必要が あります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts ...
Page 28 - Precautions; Use a grounded wrist strap designed to prevent static discharge.; Unpacking
2-4 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual 2-2 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid dam-aging your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment ...
Page 29 - Warning; directional heatsink only.; Press down; Installing the LGA2011 Processor
Chapter 2: Installation 2-5 OPEN 1st WARNING ! 2-3 Processor and Heatsink Installation Warning : When handling the processor package, avoid placing direct pressure on the label area. Notes: • Always connect the power cord last, and always remove it before adding, removing or changing any hardware co...
Page 30 - covers the CPU socket from its locking position.; Press down on Load; Pull lever away from
2-6 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Gently push down to pop the load plate open. 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. 3. With the lever labeled 'Close 1st' l fully retracted, gently push down o...
Page 31 - Socket Keys; You can only install the; Use your index fingers to loosen the lever and open the load plate.
Chapter 2: Installation 2-7 2. Using your thumb and the index finger, remove the 'WARNING' plastic cap from the socket. 3. Use your thumb and index finger to hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys. 4. Once they are aligned, carefully low...
Page 32 - Lever Lock
2-8 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual vertically. Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket.) 5. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 6. C...
Page 33 - Installing a Passive CPU Heatsink; Apply the proper amount of thermal grease to the heatsink.; Motherboard; For optimized airflow, please follow your chassis airflow direc
Chapter 2: Installation 2-9 Installing a Passive CPU Heatsink 1. Apply the proper amount of thermal grease to the heatsink. 2. Place the heatsink on top of the CPU so that the two mounting holes on the heatsink are aligned with those on the retention mechanism. 3. Insert two push-pins on the sides o...
Page 34 - Removing the Heatsink; We do not recommend that the CPU or the heatsink be removed. However,; Loosen screws
2-10 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU...
Page 35 - Release Tabs; -4 Installing and Removing the Memory Modules; CAUTION; Exercise extreme care when installing or removing DIMM; Installing & Removing DIMMs; For best performance, please use the memory modules of the; Removing Memory Modules; the ends of the slot.
Chapter 2: Installation 2-11 JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1...
Page 36 - For the latest memory updates, please refer to the Tested Memory; Processor & Memory Module Population Configuration; Processors and their Corresponding Memory
2-12 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Memory Support for the X9DRG-HF/X9DRG-HTF Motherboard The X9DRG-HF/X9DRG-HTF motherboard supports up to 512 GB of Load Reduced (LRDIMM), 256 GB of Registered (RDIMM) or 64 GB of Unbuffered (UDIMM) ECC/Non-ECC DDR3 800/1066/1333/1600/1866 MHz 240-pin ...
Page 39 - Other Important Notes and Restrictions
Chapter 2: Installation 2-15 Populating LRDIMM (ECC) Memory Modules Intel E5-2600(v2) Series Processor LRDIMM Memory Support Ranks Per DIMM & Data Width Memory Capacity Per DIMM (See the Note Below) Speed (MT/s) and Voltage Validated by Slot per Channel (SPC) and DIMM Per Channel (DPC) 2 Slots P...
Page 40 - -5 Motherboard Installation; Tools Needed; Phillips Screwdriver; Location of Mounting Holes; ) To avoid damaging the motherboard and its components,
2-16 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30...
Page 41 - Installing the Motherboard
Chapter 2: Installation 2-17 Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 4. Install...
Page 42 - -6 Control Panel Connectors and I/O Ports; Back Panel Connectors and I/O Ports
2-18 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30...
Page 43 - Video Connection; the right for pin definitions.
Chapter 2: Installation 2-19 JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1...
Page 44 - Ethernet Ports
2-20 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual 1. GLAN1 (X9DRG-HF), TLAN1 (X9DRG-HTF) 2. GLAN2 (X9DRG-HF), TLAN2 (X9DRG-HTF) 3. IPMI_LAN Ethernet Ports Two Ethernet ports (LAN1, LAN2) are located on the I/O backplane on the motherboard. These LAN ports sup-port 1G LAN on the X9DRG-HF, but support...
Page 45 - Unit Identifier Switch; A Unit Identifier (UID) Switch and two LED In
Chapter 2: Installation 2-21 JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1...
Page 46 - Front Control Panel; following section for descriptions and pin definitions.; JF1 Header Pins
2-22 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Power Button Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Reset Button 2 Power Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC...
Page 47 - table on the right for pin definitions.; NMI Button; Front Control Panel Pin Definitions
Chapter 2: Installation 2-23 Power Button Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Reset Button 2 Power Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC1 Activity LED Power ...
Page 48 - NIC1/NIC2 LED Indicators; on the right for pin definitions.
2-24 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Power Button Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Reset Button 2 Power Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC...
Page 49 - Power Fail LED; LED
Chapter 2: Installation 2-25 Power Button Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Reset Button 2 Power Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC1 Activity LED Power ...
Page 50 - figured to function as a suspend button; Reset Button
2-26 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be con- figured to function as a suspend button (with a setting in the BIOS - See Chapter ...
Page 51 - -7 Connecting Cables; Power Connectors; connector pin definitions.
Chapter 2: Installation 2-27 Warning : To ensure adequate power supply to your motherboard, be sure to connect all the power connectors mentioned above to your power supply For proper system operation. 2-7 Connecting Cables A. JPW1: 62-pin SMC-Proprietary PWR (Req'd)B. JPW2: 20-pin SMC-Proprietary P...
Page 52 - Fan Headers
2-28 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard. Attach an appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Chassis Intrusion Pin Definitions Pin# Definition 1 Intru...
Page 53 - Overheat LED/Fan Fail
Chapter 2: Installation 2-29 A. TPM/Port 80 HeaderB. JOH1 TPM Header/Port 80 Trusted Platform Module/Port 80 header, located at JTPM1, provides TPM support and Port 80 connection. Use this header to enhance system performance and data security. See the table on the right for pin defini - tions. TPM/...
Page 54 - JI
2-30 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Power SMB (I 2 C) Connectors Power System Management Bus (I 2 C) Connectors (JI 2 C1/JI 2 C2) monitor power supply, fan and system tem-peratures. See the table on the right for pin definitions. PWR SMB Pin Definitions Pin# Definition 1 Clock 2 Data 3...
Page 55 - -8 Jumper Settings; Explanation of Jumpers; function of the connector. Pin 1 is identified
Chapter 2: Installation 2-31 2-8 Jumper Settings Explanation of Jumpers To modify the operation of the mother-board, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad o...
Page 56 - CMOS Clear; For an ATX power supply, you must completely shut down the; Watch Dog Enable/Disable
2-32 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual CMOS Clear JBT1 is used to clear CMOS. Instead of pins, this "jumper" consists of contact pads to prevent accidental clearing of CMOS. To clear CMOS, use a metal object such as a small screwdriver to touch both pads at the same time to short ...
Page 57 - BMC Enable
Chapter 2: Installation 2-33 A. VGA Enabled B. BMC Enabled VGA Enable Jumper JPG1 allows the user to enable the onboard VGA connector. The default setting is 1-2 to enable the connection. See the table on the right for jumper settings. VGA Enable Jumper Settings Jumper Setting Definition 1-2 Enabled...
Page 58 - Manufacture Mode Select; Close pin 2 and pin 3 of Jumper JPME2
2-34 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Management Engine (ME) Recovery Use Jumper JPME1 to select ME Firm-ware Recovery mode, which will limit resource allocation for essential system operation only in order to maintain nor-mal power operation and management. In the single operation mode,...
Page 59 - -8 Onboard LED Indicators; IPMI Dedicated LAN LEDs; GLAN LEDs; Rear View
Chapter 2: Installation 2-35 2-8 Onboard LED Indicators A. LAN1/2 LEDs( G L A N 1 / G L A N 2 : X9DRG-HF, T L A N 1 / T L A N 2 : X9DRG-HTF),B. IPMI LAN LEDs IPMI Dedicated LAN LEDs In addition to LAN 1/LAN 2, an IPMI Dedicated LAN is also located on the I/O Backplane of the motherboard. The amber L...
Page 60 - Onboard Power LED
2-36 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Onboard Power LED An Onboard Power LED is located at LE1 on the motherboard. When this LED is on, the system is on. Be sure to turn off the system and unplug the power cord before removing or installing components. See the table on the right for more...
Page 61 - Rear UID LED; easy identification of a system that might
Chapter 2: Installation 2-37 Rear UID LED The rear UID LED is located at LE4 on the backplane. This LED is used in conjunc-tion with the rear UID switch to provide easy identification of a system that might be in need of service. Refer to UID Switch on Page 2-21 for more information. A A. UID LED
Page 62 - Serial ATA Ports; -9 Serial ATA Connections
2-38 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Note: For more information on SATA HostRAID configuration, please refer to the Intel SATA HostRAID User's Guide posted on our website @ http://www.supermicro.com.. Serial ATA Pin Definitions Pin# Definition 1 Ground 2 TX_P 3 TX_N 4 Ground 5 RX_N 6 RX...
Page 63 - Chapter 3: Troubleshooting; Chapter 3; -1 Troubleshooting Procedures; Before Power On; the keyboard and mouse.; No Power; Make sure that the ATX power connectors are properly connected
3-1 Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3-1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for ...
Page 64 - No Video; for details on beep codes.; System Boot Failure; Check for any error beep from the motherboard speaker.; Losing the System’s Setup Configuration
3-2 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes. System Boot Failure If the system does not display P...
Page 65 - A. The system becomes unstable during or after OS installation
3-3 Chapter 3: Troubleshooting Memory Errors When a No-Memory Beep Code is issued by the system, check the following: 1. Make sure that the memory modules are compatible with the system and that the DIMM modules are properly and fully installed. (For memory compatibility, refer to the Memory Compati...
Page 66 - B. The system becomes unstable before or during OS installation
3-4 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual 4. System cooling: Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., work properly. Check Hardware Monitoring set-tings in the BIOS to make sure that the CPU and System temperatures are within the normal range. Also ...
Page 67 - -2 Technical Support Procedures; specific system configuration that was sold to you.
3-5 Chapter 3: Troubleshooting 3-2 Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or r...
Page 68 - click to ensure that the battery is securely locked.; -3 Battery Removal and Installation; Battery Removal; To remove the onboard battery, follow the steps below:; OR
3-6 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Proper Battery Disposal Warning: Please handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. P...
Page 69 - -4 Frequently Asked Questions; do not; How do I handle the used battery?
3-7 Chapter 3: Troubleshooting 3-4 Frequently Asked Questions Question: What are the various types of memory that my motherboard can support? Answer: The motherboard supports Registered (RDIMM)/Load Reduced (LRDIMM) ECC or Unbuffered (UDIMM) ECC/Non-ECC DDR3 memory. To enhance memory performance, do...
Page 70 - -5 Returning Merchandise for Service
3-8 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual 3-5 Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your ven-dor for a Returned Merchandise Authorization ...
Page 71 - Starting BIOS Setup Utility; : The AMI BIOS has default text messages built in. The manufacturer; Bold; are default settings.
Chapter 4: AMI BIOS 4-1 Chapter 4 BIOS 4-1 Introduction This chapter describes the AMI BIOS Setup utility for the X9DRG-HF/7TF. It also provides the instructions on how to navigate the AMI BIOS Setup utility screens. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. Starting BI...
Page 72 - How To Change the Configuration Data; : For AMI UEFI BIOS Recovery, please refer to the UEFI BIOS Re-; Starting the Setup Utility; the screen below the copyright message.
4-2 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual How To Change the Configuration Data The configuration data that determines the system parameters may be changed by entering the AMI BIOS Setup utility. This Setup utility can be accessed by pressing <Delete> at the appropriate time during syste...
Page 73 - System Date/System Time; Use this option to change the system time and date. Highlight; Version; This item displays the date that the BIOS Setup utility was built.; Memory Information; This displays the amount of memory that is available in the system.
Chapter 4: AMI BIOS 4-3 System Date/System Time Use this option to change the system time and date. Highlight System Time or System Date using the arrow keys. Enter new values through the keyboard and press <Enter>. Press the <Tab> key to move between fields. The date must be entered in ...
Page 74 - Select the Advanced tab to access the following submenu items.; Boot Features; and
4-4 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual 4-3 Advanced Setup Configurations Select the Advanced tab to access the following submenu items. Boot Features Quiet Boot This feature allows the user to select bootup screen display between POST mes-sages and the OEM logo. Select Disabled to displa...
Page 75 - Power Configuration; and 4 Seconds Override.; CPU Configuration; allows the user to configuration CPU settings.; Socket 1 CPU Information/Socket 2 CPU Information; Type of CPU
Chapter 4: AMI BIOS 4-5 Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at bootup and allow the drives that are attached to these host adaptors to ...
Page 78 - : If there is any change to this setting, you will need to power off and; CPU Power Management Configuration; Energy Efficient; Custom, the following items will display:
4-8 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Intel® Virtualization Technology (Available when supported by the CPU) Select Enabled to support Intel Virtualization Technology, which will allow one platform to run multiple operating systems and applications in independent parti-tions, creating mul...
Page 79 - The options are
Chapter 4: AMI BIOS 4-9 CPU C6 Report (Available when Power Technology is set to Custom) Select Enabled to allow the BIOS to report the CPU C6 State (ACPI C3) to the operating system. During the CPU C6 State, the power to all cache is turned off. The options are Enabled and Disabled. CPU C7 Report (...
Page 80 - by reporting the I/O device assignments to the VWM (Virtual Working
4-10 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Short Duration Power Limit This item displays the time period during which short duration power is main-tained. The default setting is 0. Chipset Configuration North Bridge This feature allows the user to configure the settings for the Intel Nort...
Page 81 - QPI Configuration; This item displays the current status of the QPI Link.
Chapter 4: AMI BIOS 4-11 CPU1 Slot 2 PCI-E 3.0 x16 OPROM This feature allows the user to set the PCI-Exp bus speed for the slot specified above. The options are Gen1 (Generation 1), Gen2 and Gen3 . CPU1 Slot 1 PCI-E 3.0 x16 OPROM This feature allows the user to set the PCI-Exp bus speed for the slot...
Page 82 - DIMM Configuration; This section displays the following DIMM information.
4-12 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual DIMM Configuration This section displays the following DIMM information. Current Memory Mode This item displays the current memory mode. Current Memory Speed This item displays the current memory speed. Mirroring This item displays if memory mirror...
Page 83 - Select Enabled to support device tagging. The options are
Chapter 4: AMI BIOS 4-13 Channel Interleaving This feature selects from the different channel interleaving methods. The options are Auto , 1 Way, 2 Way, 3, Way, and 4 Way. Rank Interleaving This feature allows the user to select a rank memory interleaving method. The options are Auto , 1 Way, 2 Way,...
Page 88 - SOL Configuration; setting for a serial port specified. The default setting is
4-18 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Super IO Configuration Super IO Chip: This item displays the Super IO chip used in the motherboard. Serial Port 1 Configuration Serial Port Select Enabled to enable a serial port specified by the user. The options are En- abled and Disabled. Devi...
Page 89 - are; Serial Port Console Redirection; Enabled; Console Redirection Settings
Chapter 4: AMI BIOS 4-19 Device Mode Use this feature to select the desired mode for a serial port specified. The options are Normal and High Speed. Serial Port Console Redirection COM 1/SOL These two submenus allow the user to configure the following Console Redirection settings for a COM Port sp...
Page 91 - Terminal Type; The status of these features is displayed.; ACPI Settings; power management settings for your system.
Chapter 4: AMI BIOS 4-21 Console Redirection Select Enabled to use a COM Port selected by the user for Console Redirection. The options are Enabled and Disabled. Console Redirection Settings This feature allows the user to specify how the host computer will exchange data with the client computer, ...
Page 92 - and Suspend Disabled.; Trusted Computing (Available when a TPM device is detected; Configuration; This item displays the status of a pending operation.; TPM Enable Status
4-22 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual ACPI Sleep State Use this feature to select the ACPI State when the system is in sleep mode. Select S1 (CPU_Stop_Clock) to erase all CPU caches and stop executing instructions. Power to the CPU(s) and RAM is maintained, but RAM is refreshed. Select S...
Page 93 - This feature displays the following TXT configuration setting.; ME Subsystem
Chapter 4: AMI BIOS 4-23 TPM Active Status This item displays the status of TPM Support to indicate if TPM is currently ac-tive or deactivated. TPM Owner Status This item displays the status of TPM Ownership. Intel TXT (LT-SX) Configuration Intel TXT (LT-SX) Hardware Support This feature indicates...
Page 94 - This item displays iSCSI configuration information:; NIC Configuration
4-24 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual iSCSI Configuration: This item displays iSCSI configuration information: iSCSI Initiator Name This item displays the name of the iSCSI Initiator, which is a unique name used in the world. The name must use IQN format. The following actions can also b...
Page 95 - Change SMBIOS Event Log Settings; This feature allows the user to configure SMBIOS Event settings.; Enabling/Disabling Options
Chapter 4: AMI BIOS 4-25 • Chip Type • PCI Device ID • PCI Bus:Device:Function • Link Status • Factory MAC Address • Alternate MAC Address 4-4 Event Logs Select the Event Logs tab to access the following submenu items. Change SMBIOS Event Log Settings This feature allows the user to configure SMBI...
Page 97 - System Event Log
Chapter 4: AMI BIOS 4-27 View System Event Log This item allows the user to view the event in the system event log. Select this item and press <Enter> to view the status of an event in the log.Date/Time/Error Code/Severity 4-5 IPMI Select the IPMI (Intelligent Platform Management Interface) ta...
Page 98 - BMC Network Configuration; Update IPMI LAN Configuration; at next system boot. The options are; Configuration Address Source
4-28 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Erasing Settings Erase SEL Select Yes, On next reset to erase all system event logs upon next system reboot. Select Yes, On every reset to erase all system event logs upon each system reboot. Select No to keep all system event logs after each system ...
Page 99 - Use this feature to specify the sequence of boot device priority.; Network Devices
Chapter 4: AMI BIOS 4-29 Subnet Mask This item displays the sub-network that this computer belongs to. The value of each three-digit number separated by dots should not exceed 255. Station MAC Address This item displays the Station MAC address for this computer. Mac addresses are 6 two-digit hexadec...
Page 100 - Select the desired boot device to delete.; Administrator Password
4-30 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Delete Boot Option This feature allows the user to select a EFI boot device to delete from the boot priority list. Delete Boot Option Select the desired boot device to delete. 4-7 Security This menu allows the user to configure the following securi...
Page 103 - Fatal errors; A-1 BIOS Error Beep Codes; BIOS Error Beep Codes; X9 IPMI Error Codes
A-1 Appendix A: BIOS POST Error Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed at each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot. The error messages normally appear o...
Page 104 - Notes
A-2 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Notes
Page 105 - Appendix B: Software Installation Instructions; Driver/Tool Installation Display Screen; : Click the icons showing a hand writing on the paper to view the; Appendix B; B-1 Installing Software Programs; To install the Windows OS, please refer to the instructions posted
Appendix B: Software Installation Instructions B-1 Driver/Tool Installation Display Screen Note 1 : Click the icons showing a hand writing on the paper to view the readme files for each item. Click a computer icon to the right of an item to install an item (from top to the bottom) one at a time. Aft...
Page 106 - SuperDoctor; B-2 Configuring SuperDoctor III; The default user name and password are ADMIN.
B-2 X9DRG-HF/X9DRG-HTF Motherboard User’s Manual SuperDoctor ® III Interface Display Screen-I (Health Information) B-2 Configuring SuperDoctor III The SuperDoctor® III program is a Web-based management tool that supports remote management capability. It includes Remote and Local Management tools. Th...
Page 107 - : The SDIII utility and the user guide can be downloaded from our
Appendix B: Software Installation Instructions B-3 SuperDoctor ® III Interface Display Screen-II (Remote Control) Note : The SDIII utility and the user guide can be downloaded from our website at: http://www.supermicro.com/products/accessories/software/SuperDoctorIII.cfm. For Linux, we will still re...